PFD report

Timothy Simon Jones · Prevention of Future Deaths report

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Issued 24 Nov 2016•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
6

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure to prescribe the appropriate antibiotics for specific clinical situations
    Part of recurring concern: Unsafe medication prescribing
  2. Failure to provide GP clinical assessment for patients with deteriorating conditions and complex needs
    Part of recurring concern: Failure to conduct timely, appropriate clinical assessmentsPart of recurring concern: Inadequate GP consultation provision for safe patient assessment
  3. Failure to maintain accurate records of patient contacts and clinical decisions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Issue a learning alert to all Solihull member practices covering home-visit requests, policies, care-home requests and administrative-task classifications.

    Stated by NHS Solihull Clinical Commissioning GroupStated plannedThe respondent said that this action was planned when they made their response on 19 February 2017.
  2. Action

    Issue advice to practices on record keeping.

    Stated by NHS Solihull Clinical Commissioning GroupStated plannedThe respondent said that this action was planned when they made their response on 19 February 2017.
  3. Action

    Ask the Local Medical Committee to discuss consideration of a Solihull-wide home-visiting policy with its members.

    Stated by NHS Solihull Clinical Commissioning GroupStated plannedThe respondent said that this action was planned when they made their response on 19 February 2017.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to prescribe the appropriate antibiotics for specific clinical situations

Wider context from the report

“5. The deceased was diagnosed with aspiration pneumonia when he was admitted to hospital. He was at high risk of aspiration pneumonia. I heard evidence that the best antibiotics for aspiration pneumonia are co-amoxiclav. The deceased was not prescribed these in the community he was given amoxicillin instead. Consideration needs to be given whether guidelines should be produced to clarify which antibiotics are required in specific situations. ”

Is this part of a recurring concern?

Yes — Unsafe medication prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide GP clinical assessment for patients with deteriorating conditions and complex needs

Wider context from the report

“3. There was no clinical assessment of the deceased by a GP after the 25 May 2016 despite his deteriorating condition and complex needs. ”

Is this part of a recurring concern?

Yes — Failure to conduct timely, appropriate clinical assessments; Inadequate GP consultation provision for safe patient assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain accurate records of patient contacts and clinical decisions

Wider context from the report

“1. I have concerns about record keeping at the practice. The residential home records recorded that the GP had visited the patient on 25 May 2016, however the GP could not find a record of that visit in the electronic notes. It is vital the accurate records are kept of contact with patients and clinical decisions made. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the home visit policy to address complex chronic conditions in care or residential facilities

Wider context from the report

“4. The GP’s policy for home visits (copy attached) did not contain any reference to those with complex chronic conditions who were residents in care or residential facilities. The policy actively seeks to avoid home visits which may have influenced decision making in this case. ”

Is this part of a recurring concern?

Yes — Unsafe home-visit policies for clinical and personal-safety decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to distinguish clinical assessment tasks from true administration tasks

Wider context from the report

“2. I heard evidence at the inquest that the residential home had requested several home visits from the GP, on 5 July 2016, 12 July 2016 and 13 July 2016, but the GP disputed this. The mechanism of communication within the GP practice caused concern in that several aspects of care were classified as “admin tasks” when they required further clinical assessment. The process of requesting and documenting requests for home visits needs to be clearer. The role of “admin tasks” needs to be clarified so that these are only used for true administration tasks. ”

Is this part of a recurring concern?

Yes — Failure to prioritise clinical care over administrative work; Unreliable clinical task management and follow-through.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to clearly request and document home visits

Wider context from the report

“2. I heard evidence at the inquest that the residential home had requested several home visits from the GP, on 5 July 2016, 12 July 2016 and 13 July 2016, but the GP disputed this. The mechanism of communication within the GP practice caused concern in that several aspects of care were classified as “admin tasks” when they required further clinical assessment. The process of requesting and documenting requests for home visits needs to be clearer. The role of “admin tasks” needs to be clarified so that these are only used for true administration tasks. ”

Is this part of a recurring concern?

Yes — Unreliable arrangements for requesting and responding to GP home visits.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue a learning alert to all Solihull member practices covering home-visit requests, policies, care-home requests and administrative-task classifications.

Verbatim wording from the response

“• In addition a ‘learning alert’ will be issued to all Solihull member practices to highlight concerns and learning in relation to: ○ Recording of requests for home visits ○ GP home visit policies ○ Nursing/residential home requests for GP home visits ○ Classifications of administrative tasks”

Source location

2016-0421-Response-by-Solihull-Clinical-Commissioning-Group
Page 1 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue advice to practices on record keeping.

Verbatim wording from the response

“• Advice will be issued to practices in respect of record keeping;”

Source location

2016-0421-Response-by-Solihull-Clinical-Commissioning-Group
Page 1 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ask the Local Medical Committee to discuss consideration of a Solihull-wide home-visiting policy with its members.

Verbatim wording from the response

“• The CCG will ask the Local Medical Committee to discuss with its members the consideration of a Solihull wide home visiting policy;”

Source location

2016-0421-Response-by-Solihull-Clinical-Commissioning-Group
Page 1 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ask the Birmingham and Area Antimicrobial Group to consider including aspiration pneumonia in local primary-care antimicrobial guidelines.

Verbatim wording from the response

“The Birmingham and Solihull Area Prescribing Committee has approved local antimicrobial guidelines which are promoted to practices. These guidelines are based on the PHE guidance for the management of common infections in Primary Care and are adapted for local use by the Birmingham and Area Antimicrobial Group (BAAG) which has representation from primary and secondary care across Birmingham. Neither the PHE guidelines nor the local version include a recommendation for aspiration pneumonia. The recommended antimicrobial therapy for community acquired pneumonia for adults is amoxicillin. In addition to the actions above we are asking the BAAG via our local microbiologist to consider the inclusion of aspiration pneumonia within the local version of the Primary Care Guidelines.”

Source location

2016-0421-Response-by-Solihull-Clinical-Commissioning-Group
Page 2 · response
Published 19 February 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Use case learning to develop service requirements for reviewing GP support to care homes.

    Stated by NHS Solihull Clinical Commissioning GroupStated plannedThe respondent said that this action was planned when they made their response on 19 February 2017.
  2. 2

    Send communications to all Solihull member practices highlighting the Regulation 28 report’s issues.

    Stated by NHS Solihull Clinical Commissioning GroupStated plannedThe respondent said that this action was planned when they made their response on 19 February 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use case learning to develop service requirements for reviewing GP support to care homes.

Verbatim wording from the response

“• Key points from the case will be used to build service requirements for review of GP support to care homes”

Source location

2016-0421-Response-by-Solihull-Clinical-Commissioning-Group
Page 2 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Send communications to all Solihull member practices highlighting the Regulation 28 report’s issues.

Verbatim wording from the response

“• A communication will be sent to all Solihull member practices via the CCG communication mode ‘little and often’ to highlight the issues raised in the Regulation 28 report;”

Source location

2016-0421-Response-by-Solihull-Clinical-Commissioning-Group
Page 1 · response
Published 19 February 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026