PFD report

David Baddeley · Prevention of Future Deaths report

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Issued 21 Oct 2015•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
6

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
3

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Delays in reviewing and summarising patients' paper medical records
  2. Failure of electronic record transfer systems to highlight key information
    Part of recurring concern: Electronic patient records failing to make relevant clinical information available and actionable
  3. Failure of initial new-patient health screening to identify serious psychiatric illness and absence of antipsychotic medication
    Part of recurring concern: Unreliable identification of urgent mental-health needs during initial screening
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Remind practices to screen patients for serious psychiatric illness during new-patient health checks.

    Stated by NHS England Lancashire and Greater ManchesterStated plannedThe respondent said that this action was planned when they made their response on 21 October 2015.
  2. Action

    Enable practices to track medical records and view expected delivery dates through the Primary Care Support Services workstream.

    Stated by NHS England Lancashire and Greater ManchesterStated plannedThe respondent said that this action was planned when they made their response on 21 October 2015.
  3. Action

    Remind practices to check, highlight and correctly code significant diagnoses when patients transfer to another practice.

    Stated by NHS England Lancashire and Greater ManchesterStated plannedThe respondent said that this action was planned when they made their response on 21 October 2015.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Receiving practices must establish patients’ clinical needs from transferred records, while sending practices remain responsible for record accuracy.

    Stated by NHS England Lancashire and Greater ManchesterRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in reviewing and summarising patients' paper medical records

Wider context from the report

“Due to the volume of work the fact that it takes 8 weeks for a patients paper medical records to be reviewed and summarised. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of electronic record transfer systems to highlight key information

Wider context from the report

“That the transfer of 4 patients electronic records between medical practices can mean that key information is not highlighted due to the incompatibility of the systems. ”

Is this part of a recurring concern?

Yes — Electronic patient records failing to make relevant clinical information available and actionable.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of initial new-patient health screening to identify serious psychiatric illness and absence of antipsychotic medication

Wider context from the report

“The fact that the initial new patients health screenings did not note that Mr Baddeley had a serious psychiatric illness, which could have made him a risk to himself or indeed others as he was not taking his antipsychotic medication. ”

Is this part of a recurring concern?

Yes — Unreliable identification of urgent mental-health needs during initial screening.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to notify the outgoing practice when a new practice takes over patient care

Wider context from the report

“The practice which a patient is leaving is not notified of the new practice taking over the patients care so that doctors can speak and discuss any pertinent medical issues. ”

Is this part of a recurring concern?

Yes — Failure to reliably notify primary care of changes affecting patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in receiving full paper medical records

Wider context from the report

“The length of time it takes for a medical practice to receive the full paper medical records. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of paper-record review to identify mental health diagnoses and lack of medication

Wider context from the report

“That when his paper records were reviewed on the 15th June nothing pertinent was thought required and again his mental health diagnosis and lack of medication not picked up. ”

Is this part of a recurring concern?

Yes — Failure to reliably review clinical records for safety deficiencies.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind practices to screen patients for serious psychiatric illness during new-patient health checks.

Verbatim wording from the response

“17. Practices will be reminded to ensure that when patients are seen at new patient health checks that they are screened for serious psychiatric illness.”

Source location

2015-0451-Response
Page 2 · response
Published 21 October 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enable practices to track medical records and view expected delivery dates through the Primary Care Support Services workstream.

Verbatim wording from the response

“14. NHS England has recently procured Capita to manage it’s Primary Care Support Services. One of the work streams is the management of medical records. From June 2016 it is planned that practices will be able to track records and see expected delivery dates. In the meantime, practices can, when necessary, request paper records urgently.”

Source location

2015-0451-Response
Page 2 · response
Published 21 October 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind practices to check, highlight and correctly code significant diagnoses when patients transfer to another practice.

Verbatim wording from the response

“18. Practices will be reminded to ensure that when a patient deregisters and transfers to another practice, that the patient record, both electronic and paper, should be checked to ensure that significant diagnoses are recorded, highlighted and correctly coded.”

Source location

2015-0451-Response
Page 2 · response
Published 21 October 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Receiving practices must establish patients’ clinical needs from transferred records, while sending practices remain responsible for record accuracy.

Verbatim wording from the response

“3. Where records are transferred electronically, the READ codes are to be used by the recipient practice to establish for themselves, in conjunction with any medical records summary, the clinical needs and concerns relating to that patient. The sending practice has a data governance obligation in ensuring accuracy.”

Source location

2015-0451-Response
Page 1 · response
Published 21 October 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Routine note summarisation was retained as standard good practice after the relevant contractual quality indicator was retired.

Verbatim wording from the response

“16. Note summarising was included as part of the national GP contract as part of the Quality and Outcome Framework. This ceased at the end of 2012/13 when it was retired on the grounds that it was standard good practice and would be maintained. This standard for this indicator was that 80% of newly registered patients had their notes summarised within 8 weeks of receipt by the practice.”

Source location

2015-0451-Response
Page 2 · response
Published 21 October 2015

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026