PFD report

David Nicholas ALMOND · Prevention of Future Deaths report

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Issued 17 Jul 2024•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to provide clinicians with access to GP records across differing IT systems and geographical boundaries
    Part of recurring concern: Electronic patient records failing to make relevant clinical information available and actionablePart of recurring concern: Unreliable consolidation and access to patients’ cross-service clinical risk information
  2. Failure to recognise the need for follow-up medical review after a negative x-ray
    Part of recurring concern: Failure to ensure clinical investigation results are reliably available, interpreted and acted upon
  3. Failure of differing NHS IT systems to support timely access to GP-record information
    Part of recurring concern: Electronic patient records failing to make relevant clinical information available and actionable
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Provide the National Care Records Service, including national services that enable authorised staff to access relevant patient information across care settings.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 31 July 2024.
  2. Action

    Audit Summary Care Record use, access incidents, staff feedback and smart-card support data after implementation.

    Stated by East Cheshire NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 31 July 2024.
  3. Action

    Strengthen clinical information gathering by prioritising comprehensive patient histories and asking GPs to review older records when relevant information is unavailable.

    Stated by East Cheshire NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 July 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.6

  1. Position

    East Cheshire NHS Trust is responsible for responding to concerns about its recording, sharing and access arrangements.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide clinicians with access to GP records across differing IT systems and geographical boundaries

Wider context from the report

“1. The inquest heard evidence that Macclesfield Hospital was part of East Cheshire NHS Trust and served a wide area a significant part of the area served was outside the footprint of the trust for example the High Peak in Derbyshire. The inquest was told that trust doctors were able to access GP records for patient’s registered with GPs in East Cheshire but not patients registered outside this area. The inquest was told there were discussions about how to try to resolve this but no firm steps or progress on this by the Trust. As a consequence doctors at the hospital were limited in understanding a patient’s history and crucial information was not always fully recognised/available. ”

Is this part of a recurring concern?

Yes — Electronic patient records failing to make relevant clinical information available and actionable; Unreliable consolidation and access to patients’ cross-service clinical risk information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to recognise the need for follow-up medical review after a negative x-ray

Wider context from the report

“3. The inquest heard evidence that in September 2023 when he went to his GP practice he did not see a doctor. It was not recognised by the practitioner who saw him that there may need to be a follow-up appointment or a recommendation that he return to see a doctor should the x ray be negative given his history and presentation. ”

Is this part of a recurring concern?

Yes — Failure to ensure clinical investigation results are reliably available, interpreted and acted upon.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of differing NHS IT systems to support timely access to GP-record information

Wider context from the report

“2. The inquest was told that this inability to access information in GP records was a problem across the NHS due to differing IT systems and caused difficulties in providing effective and timely care to patients. ”

Is this part of a recurring concern?

Yes — Electronic patient records failing to make relevant clinical information available and actionable.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide the National Care Records Service, including national services that enable authorised staff to access relevant patient information across care settings.

Verbatim wording from the response

“The National Care Records Service (NCRS) is the successor to the Summary Care Record application (SCRa) and by design removes a large amount of the reported barriers to adoption within many care settings, including the private sector. The NCRS provides a quick, secure way for health and care workers to access national patient information, to improve clinical decision making and healthcare outcomes. It is free to use and includes additional features and services beyond the legacy SCRa product. It provides access to a number of centrally provisioned national digital services that”

Source location

Response from NHS England
Page 1 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit Summary Care Record use, access incidents, staff feedback and smart-card support data after implementation.

Verbatim wording from the response

“Post-Implementation Review”

Source location

Response from East Cheshire Trust
Page 3 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen clinical information gathering by prioritising comprehensive patient histories and asking GPs to review older records when relevant information is unavailable.

Verbatim wording from the response

“• Commitment to Professional Curiosity: Moving forward, the doctor has committed to demonstrating greater professional curiosity. This includes proactively asking the GP to review older records when we do not have access to the relevant information, ensuring that decisions are based on the most complete information available.”

Source location

Response from East Cheshire Trust
Page 4 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement Summary Care Record access for relevant clinical and discharge staff, including smart cards, training, induction, departmental support and troubleshooting.

Verbatim wording from the response

“Implementation Plan”

Source location

Response from East Cheshire Trust
Page 2 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

East Cheshire NHS Trust is responsible for responding to concerns about its recording, sharing and access arrangements.

Verbatim wording from the response

“My response to your concerns focuses on those areas of concern that fall under the remit of national NHS England policy or programme work. Your concerns relating to East Cheshire NHS Trust’s recording sharing and access arrangements, along with your concerns about the care provided at the GP surgery, are more appropriately answered by the two organisations. The Standard General Medical Services (‘GMS’) Contract also sets out the requirements on GP Practices. Practices should provide enough appointments to meet the reasonable need of their patients, and provision of appointments and advice or care should consider their patients’ preferences where appropriate.”

Source location

Response from NHS England
Page 1 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The GP surgery is responsible for responding to concerns about the care it provided and appointment access arrangements.

Verbatim wording from the response

“My response to your concerns focuses on those areas of concern that fall under the remit of national NHS England policy or programme work. Your concerns relating to East Cheshire NHS Trust’s recording sharing and access arrangements, along with your concerns about the care provided at the GP surgery, are more appropriately answered by the two organisations. The Standard General Medical Services (‘GMS’) Contract also sets out the requirements on GP Practices. Practices should provide enough appointments to meet the reasonable need of their patients, and provision of appointments and advice or care should consider their patients’ preferences where appropriate.”

Source location

Response from NHS England
Page 1 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local Integrated Care Boards are responsible for delivering Shared Care Records.

Verbatim wording from the response

“Responsibility for delivering Shared Care Records sits with local Integrated Care Boards (ICBs). Each ICB’s Shared Care Records are developed in response to the health and care needs of the local area, existing systems, and future planning. This means some of their Shared Care Records are available to neighbouring ICBs, while others are only supported within their own ICB. Future plans include making Shared Care Records link together regardless of where you live or receive care in England. Further information on Integrated Care Boards and Systems can be found here: NHS England » What are integrated care systems?”

Source location

Response from NHS England
Page 2 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England is addressing differing NHS IT systems and GP record access, so the Trust will not address this matter further.

Verbatim wording from the response

“The Trust understands that NHS England will be addressing this matter in detail within their response to the PFD and therefore proposes not to address this further.”

Source location

Response from East Cheshire Trust
Page 5 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The GP practice’s provider, gtd healthcare, is responsible for responding to concerns about that primary care contact.

Verbatim wording from the response

“As this concern relates to Mr Almond’s clinical contact with his GP practice and not to care delivered by East Cheshire NHS Trust, we have sought the input of the gtd healthcare for the GP practice to provide the response that follows:”

Source location

Response from East Cheshire Trust
Page 5 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The GP practice contact concerned care outside the Trust’s remit because it was not delivered by East Cheshire NHS Trust.

Verbatim wording from the response

“As this concern relates to Mr Almond’s clinical contact with his GP practice and not to care delivered by East Cheshire NHS Trust, we have sought the input of the gtd healthcare for the GP practice to provide the response that follows:”

Source location

Response from East Cheshire Trust
Page 5 · response
Published 31 July 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 31 July 2024.
  2. 2

    Update record-keeping guidelines to require documentation of relevant history, differential diagnoses and rationale for excluding potential diagnoses.

    Stated by East Cheshire NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 31 July 2024.
  3. 3

    Share case learning through the clinical hot topics bulletin and Non-Medical Prescribers/Advanced Clinical Practitioners forums.

    Stated by East Cheshire NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 31 July 2024.
  4. 4

    Revise DVT telephone follow-up clinics to increase consultation capacity and preparation time, complete follow-up work, tailor assessments, liaise with GPs and provide personalised safety-netting advice.

    Stated by East Cheshire NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 July 2024.
  5. 5

    Deliver an anonymised presentation of the incident’s facts, outcome and lessons at the Medical Department meeting.

    Stated by East Cheshire NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 July 2024.
  6. 6

    Share the holistic DVT follow-up approach with junior doctors to promote consistent care.

    Stated by East Cheshire NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 31 July 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of David, are shared across the NHS at both a national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 2 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update record-keeping guidelines to require documentation of relevant history, differential diagnoses and rationale for excluding potential diagnoses.

Verbatim wording from the response

“Since the inquest, the following actions have also been identified:”

Source location

Response from East Cheshire Trust
Page 6 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share case learning through the clinical hot topics bulletin and Non-Medical Prescribers/Advanced Clinical Practitioners forums.

Verbatim wording from the response

“Since the inquest, the following actions have also been identified:”

Source location

Response from East Cheshire Trust
Page 6 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise DVT telephone follow-up clinics to increase consultation capacity and preparation time, complete follow-up work, tailor assessments, liaise with GPs and provide personalised safety-netting advice.

Verbatim wording from the response

“In response to this incident, the Trust has also taken proactive measures to enhance patient care and reduce the risk of recurrence by making changes to the Deep Vein Thrombosis (DVT) telephone follow-up clinics.”

Source location

Response from East Cheshire Trust
Page 3 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver an anonymised presentation of the incident’s facts, outcome and lessons at the Medical Department meeting.

Verbatim wording from the response

“The doctor involved in this incident delivered an anonymised presentation of the facts and outcome of Mr Almond's unfortunate death at the Medical Department meeting on 16 August 2024. This has enabled a wider dissemination of the lessons from Mr Almond’s death and increased awareness of the changes that have been implemented.”

Source location

Response from East Cheshire Trust
Page 4 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the holistic DVT follow-up approach with junior doctors to promote consistent care.

Verbatim wording from the response

“• Holistic Approach Dissemination: The additional time allocated before and after clinics allows clinicians to adopt a more holistic approach to patient care. This approach is being actively shared with junior doctors, promoting a consistent standard of care across the team.”

Source location

Response from East Cheshire Trust
Page 4 · response
Published 31 July 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026