PFD report

Miles Ethan Hurley · Prevention of Future Deaths report

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Issued 9 Aug 2024•West Sussex, Brighton and Hove

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
12

Raised in this report

Recipients
5

Named on the report

Responses found
5

Of 5 recipients

Stated actions
19

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised12

  1. Failure to provide formal written LDS mental health assessments to police
    Part of recurring concern: Unreliable documentation of mental health assessments
  2. Lack of a documented LDS mental health plan for custody
    Part of recurring concern: Unreliable recording of safety-critical mental health information
  3. Unavailability of appropriate LDS-police liaison templates
    Part of recurring concern: Unreliable Liaison and Diversion processes for people in custodyPart of recurring concern: Unreliable operational liaison between police and mental health services for safety-critical risk management
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.14

  1. Action

    Develop a standard template and guidance with NPCC and CPS for transferring relevant Liaison and Diversion assessment information to police.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 29 July 2024.
  2. Action

    Complete and regularly review detainee risk assessments and care plans, recording changing physical or mental health information and responding to identified risks.

    Stated by Sussex PoliceStated completedThe respondent said that this action was complete when they made their response on 29 July 2024.
  3. Action

    Review operating procedures and guidance for mental-health assessment of intoxicated detainees and use national guidance rather than a separate memorandum of understanding.

    Stated by Sussex PoliceStated completedThe respondent said that this action was complete when they made their response on 29 July 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.16

  1. Position

    Existing 24-hour Police Custody Healthcare services address mental health crises in custody, so Liaison and Diversion services are not required to operate 24 hours.

    Stated by NHS EnglandExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide formal written LDS mental health assessments to police

Wider context from the report

“3. Lack of effective documentation and communication between the Liaison Diversion Service (LDS) and the police within the custody suite. a. The use of word of mouth rather than formal written documentation of a mental health assessment compromised the Police’s comprehension of the complexity and nuances of Mile’s mental health difficulties to assist in determining the most appropriate care. b. The lack of a documented recommended mental health ‘plan’ by the LDS to be followed whilst an individual remains in custody. c. A lack of nationally agreed guidelines as to when it would be appropriate to undertake a formal mental health assessment when an individual is known to be intoxicated when first detained. I heard evidence that it is not possible to rely on the findings of a formal mental health assessment if undertaken when an individual is intoxicated. Yet, The LDS mental health practitioner was tasked to do so in those circumstances resulting in a ‘qualified’ assessment the significance of which was not recognised prior to Miles’s release from custody. c. A lack of guidelines to support a LDS practitioner as to when it is appropriate to undertake a formal mental health assessment if an individual is intoxicated rather than feeling obliged to do so because of their availability. I heard evidence that the LDS mental health practitioner worked from 08:00-20:00 and would not have been available after those hours hence the request for an earlier mental health assessment. d. A lack of a 24 hour LDS service within custody despite mental health issues being prevalent throughout the day and night for individuals in custody. d. A lack of effective guidelines to assist the police on decision making as to whether an individual needs a further mental health assessment and/or an Appropriate Adult. The on call social worker (having spoken to Miles’s father), contacted the police to raise concerns about Miles’s mental health and the need to have a mental health assessment and an Appropriate Adult present. This was deemed not necessary by the interviewing officer. There appears to be a conflict in that the police accept they are not qualified to formally assess mental health issues but on the other hand they relied on their assessment that Miles did not need a further mental health assessment or for an appropriate adult to be present. e. Difficulty in being able to obtain collateral information to assist in a mental health assessment from other Mental Health Services. Evidence was heard that members of Miles’s family contacted the Mental Health helpline with their concerns whilst Miles was in custody but were not afforded the opportunity to share these concerns with the LDS practitioner which would not have been a breach of confidentiality. ”

Is this part of a recurring concern?

Yes — Unreliable documentation of mental health assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a documented LDS mental health plan for custody

Wider context from the report

“3. Lack of effective documentation and communication between the Liaison Diversion Service (LDS) and the police within the custody suite. a. The use of word of mouth rather than formal written documentation of a mental health assessment compromised the Police’s comprehension of the complexity and nuances of Mile’s mental health difficulties to assist in determining the most appropriate care. b. The lack of a documented recommended mental health ‘plan’ by the LDS to be followed whilst an individual remains in custody. c. A lack of nationally agreed guidelines as to when it would be appropriate to undertake a formal mental health assessment when an individual is known to be intoxicated when first detained. I heard evidence that it is not possible to rely on the findings of a formal mental health assessment if undertaken when an individual is intoxicated. Yet, The LDS mental health practitioner was tasked to do so in those circumstances resulting in a ‘qualified’ assessment the significance of which was not recognised prior to Miles’s release from custody. c. A lack of guidelines to support a LDS practitioner as to when it is appropriate to undertake a formal mental health assessment if an individual is intoxicated rather than feeling obliged to do so because of their availability. I heard evidence that the LDS mental health practitioner worked from 08:00-20:00 and would not have been available after those hours hence the request for an earlier mental health assessment. d. A lack of a 24 hour LDS service within custody despite mental health issues being prevalent throughout the day and night for individuals in custody. d. A lack of effective guidelines to assist the police on decision making as to whether an individual needs a further mental health assessment and/or an Appropriate Adult. The on call social worker (having spoken to Miles’s father), contacted the police to raise concerns about Miles’s mental health and the need to have a mental health assessment and an Appropriate Adult present. This was deemed not necessary by the interviewing officer. There appears to be a conflict in that the police accept they are not qualified to formally assess mental health issues but on the other hand they relied on their assessment that Miles did not need a further mental health assessment or for an appropriate adult to be present. e. Difficulty in being able to obtain collateral information to assist in a mental health assessment from other Mental Health Services. Evidence was heard that members of Miles’s family contacted the Mental Health helpline with their concerns whilst Miles was in custody but were not afforded the opportunity to share these concerns with the LDS practitioner which would not have been a breach of confidentiality. ”

Is this part of a recurring concern?

Yes — Unreliable recording of safety-critical mental health information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of appropriate LDS-police liaison templates

Wider context from the report

“4. Memorandum of Understanding between Midlands Partnership University NHS Foundation Trust, Sussex Police and Mitie The MOU does not adequately address the practical issues facing an LDS and the police services to ensure appropriate management of mental health assessment and ongoing care whilst an individual is in Custody. There is an absence of local or national ‘Standard Operating Procedures’ or guidelines as to when to obtain a mental health assessment if an individual is intoxicated, a lack of formal documentation procedures, or steps to be taken to encourage further sharing of available information between the LDS service and the police (the LDS practitioner was not fully informed of Miles’s presentation at arrest, was not informed of the concerns raised by the family regarding Miles’s acute deterioration in his mental health and had no access to police records to be better informed). Nor are there any appropriate templates available with regard to liaison between LDS and the police to ensure consistency and accuracy of available evidence. ”

Is this part of a recurring concern?

Yes — Unreliable Liaison and Diversion processes for people in custody; Unreliable operational liaison between police and mental health services for safety-critical risk management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of local or national procedures for obtaining mental health assessments during intoxication

Wider context from the report

“4. Memorandum of Understanding between Midlands Partnership University NHS Foundation Trust, Sussex Police and Mitie The MOU does not adequately address the practical issues facing an LDS and the police services to ensure appropriate management of mental health assessment and ongoing care whilst an individual is in Custody. There is an absence of local or national ‘Standard Operating Procedures’ or guidelines as to when to obtain a mental health assessment if an individual is intoxicated, a lack of formal documentation procedures, or steps to be taken to encourage further sharing of available information between the LDS service and the police (the LDS practitioner was not fully informed of Miles’s presentation at arrest, was not informed of the concerns raised by the family regarding Miles’s acute deterioration in his mental health and had no access to police records to be better informed). Nor are there any appropriate templates available with regard to liaison between LDS and the police to ensure consistency and accuracy of available evidence. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Difficulty obtaining collateral mental health information from other services

Wider context from the report

“3. Lack of effective documentation and communication between the Liaison Diversion Service (LDS) and the police within the custody suite. a. The use of word of mouth rather than formal written documentation of a mental health assessment compromised the Police’s comprehension of the complexity and nuances of Mile’s mental health difficulties to assist in determining the most appropriate care. b. The lack of a documented recommended mental health ‘plan’ by the LDS to be followed whilst an individual remains in custody. c. A lack of nationally agreed guidelines as to when it would be appropriate to undertake a formal mental health assessment when an individual is known to be intoxicated when first detained. I heard evidence that it is not possible to rely on the findings of a formal mental health assessment if undertaken when an individual is intoxicated. Yet, The LDS mental health practitioner was tasked to do so in those circumstances resulting in a ‘qualified’ assessment the significance of which was not recognised prior to Miles’s release from custody. c. A lack of guidelines to support a LDS practitioner as to when it is appropriate to undertake a formal mental health assessment if an individual is intoxicated rather than feeling obliged to do so because of their availability. I heard evidence that the LDS mental health practitioner worked from 08:00-20:00 and would not have been available after those hours hence the request for an earlier mental health assessment. d. A lack of a 24 hour LDS service within custody despite mental health issues being prevalent throughout the day and night for individuals in custody. d. A lack of effective guidelines to assist the police on decision making as to whether an individual needs a further mental health assessment and/or an Appropriate Adult. The on call social worker (having spoken to Miles’s father), contacted the police to raise concerns about Miles’s mental health and the need to have a mental health assessment and an Appropriate Adult present. This was deemed not necessary by the interviewing officer. There appears to be a conflict in that the police accept they are not qualified to formally assess mental health issues but on the other hand they relied on their assessment that Miles did not need a further mental health assessment or for an appropriate adult to be present. e. Difficulty in being able to obtain collateral information to assist in a mental health assessment from other Mental Health Services. Evidence was heard that members of Miles’s family contacted the Mental Health helpline with their concerns whilst Miles was in custody but were not afforded the opportunity to share these concerns with the LDS practitioner which would not have been a breach of confidentiality. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services; Failure to obtain relevant collateral information from family and social supports; Unreliable gathering and use of collateral information in mental health assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of LDS and police information sharing about custody mental health presentation

Wider context from the report

“4. Memorandum of Understanding between Midlands Partnership University NHS Foundation Trust, Sussex Police and Mitie The MOU does not adequately address the practical issues facing an LDS and the police services to ensure appropriate management of mental health assessment and ongoing care whilst an individual is in Custody. There is an absence of local or national ‘Standard Operating Procedures’ or guidelines as to when to obtain a mental health assessment if an individual is intoxicated, a lack of formal documentation procedures, or steps to be taken to encourage further sharing of available information between the LDS service and the police (the LDS practitioner was not fully informed of Miles’s presentation at arrest, was not informed of the concerns raised by the family regarding Miles’s acute deterioration in his mental health and had no access to police records to be better informed). Nor are there any appropriate templates available with regard to liaison between LDS and the police to ensure consistency and accuracy of available evidence. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care; Unreliable operational liaison between police and mental health services for safety-critical risk management; Unreliable sharing of safety-critical risk information between police, healthcare and probation services.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of a 24-hour LDS service in custody

Wider context from the report

“3. Lack of effective documentation and communication between the Liaison Diversion Service (LDS) and the police within the custody suite. a. The use of word of mouth rather than formal written documentation of a mental health assessment compromised the Police’s comprehension of the complexity and nuances of Mile’s mental health difficulties to assist in determining the most appropriate care. b. The lack of a documented recommended mental health ‘plan’ by the LDS to be followed whilst an individual remains in custody. c. A lack of nationally agreed guidelines as to when it would be appropriate to undertake a formal mental health assessment when an individual is known to be intoxicated when first detained. I heard evidence that it is not possible to rely on the findings of a formal mental health assessment if undertaken when an individual is intoxicated. Yet, The LDS mental health practitioner was tasked to do so in those circumstances resulting in a ‘qualified’ assessment the significance of which was not recognised prior to Miles’s release from custody. c. A lack of guidelines to support a LDS practitioner as to when it is appropriate to undertake a formal mental health assessment if an individual is intoxicated rather than feeling obliged to do so because of their availability. I heard evidence that the LDS mental health practitioner worked from 08:00-20:00 and would not have been available after those hours hence the request for an earlier mental health assessment. d. A lack of a 24 hour LDS service within custody despite mental health issues being prevalent throughout the day and night for individuals in custody. d. A lack of effective guidelines to assist the police on decision making as to whether an individual needs a further mental health assessment and/or an Appropriate Adult. The on call social worker (having spoken to Miles’s father), contacted the police to raise concerns about Miles’s mental health and the need to have a mental health assessment and an Appropriate Adult present. This was deemed not necessary by the interviewing officer. There appears to be a conflict in that the police accept they are not qualified to formally assess mental health issues but on the other hand they relied on their assessment that Miles did not need a further mental health assessment or for an appropriate adult to be present. e. Difficulty in being able to obtain collateral information to assist in a mental health assessment from other Mental Health Services. Evidence was heard that members of Miles’s family contacted the Mental Health helpline with their concerns whilst Miles was in custody but were not afforded the opportunity to share these concerns with the LDS practitioner which would not have been a breach of confidentiality. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of formal police documentation of family concerns about mental health deterioration

Wider context from the report

“2. Lack of relevant Documentation by the Police Throughout Mr Hurley’s time in custody on the 9th July 2022, his parents spoke to multiple police officers and allied staff on the phone and on attending the custody suite to inform them of their concerns over their son’s sudden deterioration in his mental health on a background of longstanding extreme social anxiety. Whilst this was generally known by the officers within the custody suite, there was no formal documentation, either individually or collectively of these concerns to inform and assist police officers in their decision making. ”

Is this part of a recurring concern?

Yes — Unreliable recording in police custody records; Unreliable recording of safety-critical mental health information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of formal written handovers of mental health presentation between police officers

Wider context from the report

“1. Lack of effective Communication between police officers The absence of a formal written handover between police officers regarding how an individual is presenting to be able to more accurately assess and appropriately direct assessment and care, particularly for first time offenders such as Miles who was not known to the police. Prior to and at the time of his arrest he was recognised by members of the public and the arresting police officers as showing significant signs of disturbance in his mental health with incongruent speech, inappropriate behavioural affect, and delusional beliefs such as thinking he was playing ‘Grand Theft Auto’ whilst driving recklessly, on a background of intoxication. The extent and the severity of his mental health difficulties was not adequately conveyed through standard ‘word of mouth’ communication between police officers, complicated by Mr Hurley appearing to be more contained and less obviously mentally unwell in custody. ”

Is this part of a recurring concern?

Yes — Unreliable police handovers of safety-critical information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of guidelines for undertaking formal mental health assessments in intoxicated individuals

Wider context from the report

“3. Lack of effective documentation and communication between the Liaison Diversion Service (LDS) and the police within the custody suite. a. The use of word of mouth rather than formal written documentation of a mental health assessment compromised the Police’s comprehension of the complexity and nuances of Mile’s mental health difficulties to assist in determining the most appropriate care. b. The lack of a documented recommended mental health ‘plan’ by the LDS to be followed whilst an individual remains in custody. c. A lack of nationally agreed guidelines as to when it would be appropriate to undertake a formal mental health assessment when an individual is known to be intoxicated when first detained. I heard evidence that it is not possible to rely on the findings of a formal mental health assessment if undertaken when an individual is intoxicated. Yet, The LDS mental health practitioner was tasked to do so in those circumstances resulting in a ‘qualified’ assessment the significance of which was not recognised prior to Miles’s release from custody. c. A lack of guidelines to support a LDS practitioner as to when it is appropriate to undertake a formal mental health assessment if an individual is intoxicated rather than feeling obliged to do so because of their availability. I heard evidence that the LDS mental health practitioner worked from 08:00-20:00 and would not have been available after those hours hence the request for an earlier mental health assessment. d. A lack of a 24 hour LDS service within custody despite mental health issues being prevalent throughout the day and night for individuals in custody. d. A lack of effective guidelines to assist the police on decision making as to whether an individual needs a further mental health assessment and/or an Appropriate Adult. The on call social worker (having spoken to Miles’s father), contacted the police to raise concerns about Miles’s mental health and the need to have a mental health assessment and an Appropriate Adult present. This was deemed not necessary by the interviewing officer. There appears to be a conflict in that the police accept they are not qualified to formally assess mental health issues but on the other hand they relied on their assessment that Miles did not need a further mental health assessment or for an appropriate adult to be present. e. Difficulty in being able to obtain collateral information to assist in a mental health assessment from other Mental Health Services. Evidence was heard that members of Miles’s family contacted the Mental Health helpline with their concerns whilst Miles was in custody but were not afforded the opportunity to share these concerns with the LDS practitioner which would not have been a breach of confidentiality. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of formal documentation procedures for LDS and police custody care

Wider context from the report

“4. Memorandum of Understanding between Midlands Partnership University NHS Foundation Trust, Sussex Police and Mitie The MOU does not adequately address the practical issues facing an LDS and the police services to ensure appropriate management of mental health assessment and ongoing care whilst an individual is in Custody. There is an absence of local or national ‘Standard Operating Procedures’ or guidelines as to when to obtain a mental health assessment if an individual is intoxicated, a lack of formal documentation procedures, or steps to be taken to encourage further sharing of available information between the LDS service and the police (the LDS practitioner was not fully informed of Miles’s presentation at arrest, was not informed of the concerns raised by the family regarding Miles’s acute deterioration in his mental health and had no access to police records to be better informed). Nor are there any appropriate templates available with regard to liaison between LDS and the police to ensure consistency and accuracy of available evidence. ”

Is this part of a recurring concern?

Yes — Unreliable documentation of mental health assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of police decision-making guidelines for further mental health assessment or Appropriate Adult support

Wider context from the report

“3. Lack of effective documentation and communication between the Liaison Diversion Service (LDS) and the police within the custody suite. a. The use of word of mouth rather than formal written documentation of a mental health assessment compromised the Police’s comprehension of the complexity and nuances of Mile’s mental health difficulties to assist in determining the most appropriate care. b. The lack of a documented recommended mental health ‘plan’ by the LDS to be followed whilst an individual remains in custody. c. A lack of nationally agreed guidelines as to when it would be appropriate to undertake a formal mental health assessment when an individual is known to be intoxicated when first detained. I heard evidence that it is not possible to rely on the findings of a formal mental health assessment if undertaken when an individual is intoxicated. Yet, The LDS mental health practitioner was tasked to do so in those circumstances resulting in a ‘qualified’ assessment the significance of which was not recognised prior to Miles’s release from custody. c. A lack of guidelines to support a LDS practitioner as to when it is appropriate to undertake a formal mental health assessment if an individual is intoxicated rather than feeling obliged to do so because of their availability. I heard evidence that the LDS mental health practitioner worked from 08:00-20:00 and would not have been available after those hours hence the request for an earlier mental health assessment. d. A lack of a 24 hour LDS service within custody despite mental health issues being prevalent throughout the day and night for individuals in custody. d. A lack of effective guidelines to assist the police on decision making as to whether an individual needs a further mental health assessment and/or an Appropriate Adult. The on call social worker (having spoken to Miles’s father), contacted the police to raise concerns about Miles’s mental health and the need to have a mental health assessment and an Appropriate Adult present. This was deemed not necessary by the interviewing officer. There appears to be a conflict in that the police accept they are not qualified to formally assess mental health issues but on the other hand they relied on their assessment that Miles did not need a further mental health assessment or for an appropriate adult to be present. e. Difficulty in being able to obtain collateral information to assist in a mental health assessment from other Mental Health Services. Evidence was heard that members of Miles’s family contacted the Mental Health helpline with their concerns whilst Miles was in custody but were not afforded the opportunity to share these concerns with the LDS practitioner which would not have been a breach of confidentiality. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a standard template and guidance with NPCC and CPS for transferring relevant Liaison and Diversion assessment information to police.

Verbatim wording from the response

“‘NHS England to provide clear guidance to practitioners on what information should be uploaded to police custody logs to ensure consistency and relevance for decision-makers (e.g. custody welfare, bail, police and court outcomes). To be achieved in collaboration with the CPS and local police services.’”

Source location

Response from NHS England
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete and regularly review detainee risk assessments and care plans, recording changing physical or mental health information and responding to identified risks.

Verbatim wording from the response

“A Custody Officer (Sergeant or Detention Officer) will complete an Initial Risk Assessment of the detainee on arrival and a Pre-Release Risk Assessment on their release from Custody. In every case a Care Plan is created to mitigate identified risk(s).”

Source location

Response from Sussex Police
Page 3 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review operating procedures and guidance for mental-health assessment of intoxicated detainees and use national guidance rather than a separate memorandum of understanding.

Verbatim wording from the response

“We have reviewed the current operating procedures and guidelines regarding when to obtain a mental health assessment if the individual is intoxicated, and the following provides the process and/or gives guidance to Sussex Police:”

Source location

Response from Sussex Police
Page 5 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add information received from detainees’ families to the custody care plan so concerns are formally recorded and addressed.

Verbatim wording from the response

“A Custody Officer (Sergeant or Detention Officer) will complete an Initial Risk Assessment of the detainee on arrival and a Pre-Release Risk Assessment on their release from Custody. In every case a Care Plan is created to mitigate identified risk(s).”

Source location

Response from Sussex Police
Page 3 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record custody risks and concerns discussed with Liaison and Diversion staff on the detainee’s risk assessment and care plan.

Verbatim wording from the response

“LDS Nurses will proactively triage detainees listed on the Custody White Board between 08:00hrs and 20:00hrs. This is a virtual white board accessed via NICHE which LDS nurses can independently access at any time. It contains details of all detainees in each Custody Centre. A Professional Discussion will be held between the LDS Nurse and Principal Sergeants to identify assessments that may need to be prioritised.”

Source location

Response from Sussex Police
Page 4 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply established clinical-escalation procedures, including requesting healthcare assessment when release presents a wellbeing risk or a detainee’s health changes.

Verbatim wording from the response

“If we consider their release to present a risk to their wellbeing, then we will ask the HCP to complete a Fit to Release Risk Assessment. The request is made where the physical or mental health of a detainee has changed. MITIE Healthcare are contracted to complete the Fit to Release Risk Assessment. In that risk assessment detention under S136 Mental Health Act 1983 may be considered.”

Source location

Response from Sussex Police
Page 4 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain documented, verbally delivered and CCTV-recorded custody handovers, with live risk updates, shared access, audit trails, staff training and peer review.

Verbatim wording from the response

“At the point of handover, the Principal Sergeant will refer to a handover document (a copy of which is supplied at Appendix 1) from which they will brief the oncoming team verbally. All members of the current duty team and the oncoming team will be present. They are each given a copy of the handover document which they can refer to during the briefing. The briefing is delivered by the Principal Custody Sergeant in person and is recorded on CCTV which is accessible at any time.”

Source location

Response from Sussex Police
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with Sussex Police and the Liaison Diversion Trust to develop standard operating procedures and clarify mental-health referral pathways.

Verbatim wording from the response

“We remain firmly committed to working with these parties in respect of the development of any standard operating procedures and/or the clarification of the mental health referral pathways, as may be required, in order to ensure that we abate any concerns you may have on this point.”

Source location

Response from Mitie
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider best practice through the Betterment Workstream, including a nationally recognised pre-arrival risk assessment for communicating custody risks.

Verbatim wording from the response

“The practice of arresting officers risk assessments being formally completed prior to arrival at custody is inconsistent across forces. Best practice is being considered through the NPCC Betterment Workstream to include a nationally recognised pre arrival risk assessment in place to communicate risks and concerns that may have been raised.”

Source location

Response from NPCC
Page 1 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise NHS Trust information-sharing failures between criminal justice pathways as a detainee welfare concern.

Verbatim wording from the response

“f) NHS Trust information sharing has also been raised as a concern by the NPCC in that the inability or refusal to share clinical records between criminal justice pathways adds risk to a detainees welfare.”

Source location

Response from NPCC
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise the lack of a 24-hour Liaison and Diversion Service with NHS England as a custody safety concern.

Verbatim wording from the response

“d) A lack of 24-hour LDS service is an issue that has been raised previously with NHSE by the NPCC as an area of concern.”

Source location

Response from NPCC
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Custody Pathway Standard Operating Procedure for Sussex Liaison and Diversion services.

Verbatim wording from the response

“Since assuming responsibility for Liaison and Diversion services in Sussex MPFT has introduced a Custody Pathway - Standard Operating Procedure (SOP). The SOP was written by Operational Managers/clinicians experienced in the delivery of Liaison and Diversion services in Police custody and was implemented in June 2024.”

Source location

Response from Midlands Partnership NHS Trust
Page 1 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add written best-practice guidance for assessing intoxicated people in police custody to the Custody Pathway SOP.

Verbatim wording from the response

“In direct response to your concerns raised during the inquest into Mr Hurley’s death regarding the lack of guidelines to support a Liaison and Diversion practitioner as to when it is appropriate to undertake a formal mental health assessment if an individual is intoxicated rather than feeling obliged to do so because of their availability, MPFT are currently reviewing the Custody Pathway SOP. It has been agreed with the Senior Leadership Team in MPFT Health and Justice Services that written guidelines, regarding assessment of individuals who are intoxicated, are needed for MPFT staff. MPFT Custody Team Leaders are meeting on the 9th October 2024 to review the SOP to add:”

Source location

Response from Midlands Partnership NHS Trust
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add a standard template for written information shared with police colleagues to the Custody Pathway SOP.

Verbatim wording from the response

“In direct response to your concerns raised during the inquest into Mr Hurley’s death regarding the lack of guidelines to support a Liaison and Diversion practitioner as to when it is appropriate to undertake a formal mental health assessment if an individual is intoxicated rather than feeling obliged to do so because of their availability, MPFT are currently reviewing the Custody Pathway SOP. It has been agreed with the Senior Leadership Team in MPFT Health and Justice Services that written guidelines, regarding assessment of individuals who are intoxicated, are needed for MPFT staff. MPFT Custody Team Leaders are meeting on the 9th October 2024 to review the SOP to add:”

Source location

Response from Midlands Partnership NHS Trust
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing 24-hour Police Custody Healthcare services address mental health crises in custody, so Liaison and Diversion services are not required to operate 24 hours.

Verbatim wording from the response

“5. A lack of a 24 hour LDS service within custody despite mental health issues being prevalent throughout the day and night for individuals in custody.”

Source location

Response from NHS England
Page 3 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing Faculty of Forensic and Legal Medicine guidelines address mental health assessments of intoxicated detainees with substance use disorders.

Verbatim wording from the response

“3. A lack of nationally agreed guidelines as to when it would be appropriate to undertake a formal mental health assessment when an individual is known to be intoxicated when first detained.”

Source location

Response from NHS England
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Police Custody Healthcare services are responsible for developing and delivering mental health care plans for detainees in crisis.

Verbatim wording from the response

“This is also covered in my response to points 4 and 5 below. The responsibility for the care of those in mental health crisis, requiring the development and delivery of a ‘care plan,’ rests with the Police Custody Healthcare (PCHC) service, who will be able to respond more fully to this point.”

Source location

Response from NHS England
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Police Custody Healthcare services are responsible for conducting formal mental health assessments when detainees are perceived to be in crisis.

Verbatim wording from the response

“NHS England does not publish clinical guidelines specific to the delivery of L&D services. My response to point 3 above provides further detail regarding clinical guidelines.”

Source location

Response from NHS England
Page 3 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Sussex Partnership Trust’s Mental Health Helpline is best placed to respond about family information not being shared with the commissioned Liaison and Diversion service.

Verbatim wording from the response

“7. Difficulty in being able to obtain collateral information to assist in a mental health assessment from other Mental Health Services.”

Source location

Response from NHS England
Page 3 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Police Custody Healthcare services are responsible for advising police about intoxication, mental health crisis and related assessment decisions.

Verbatim wording from the response

“6. A lack of effective guidelines to assist the police on decision making as to whether an individual needs a further mental health assessment and/or an Appropriate Adult.”

Source location

Response from NHS England
Page 3 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Police Custody Healthcare services are responsible for intoxication issues, fitness advice and pre-release assessments, rather than NHS England’s Liaison and Diversion service.

Verbatim wording from the response

“Responsibility for responding to issues of intoxication and for providing advice to the police on an individual’s fitness to detain, fitness for interview and for conducting pre-release assessments lies with the PCHC service.”

Source location

Response from NHS England
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England does not publish clinical guidelines specific to Liaison and Diversion service delivery.

Verbatim wording from the response

“4. A lack of guidelines to support an LDS practitioner as to when it is appropriate to undertake a formal mental health assessment if an individual is intoxicated rather than feeling obliged to do so because of their availability.”

Source location

Response from NHS England
Page 3 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Clinically trained professionals, rather than police officers, should make healthcare decisions concerning detainees.

Verbatim wording from the response

“The APP guidance is therefore clear that:”

Source location

Response from Sussex Police
Page 5 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A memorandum of understanding is unnecessary because existing national guidance already codifies custody risk assessment and healthcare procedures.

Verbatim wording from the response

“The APP guidance is therefore clear that:”

Source location

Response from Sussex Police
Page 5 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Management and availability of mental health assessments in police custody are outside the service’s involvement.

Verbatim wording from the response

“From our careful review of the PFD Report we note that the matters referred to therein, particularly with regards to ‘concern number 4’ as set out above, seek to address specific concerns as to the management and availability of mental health assessments in police custody, to which C&C are not involved. In this instance, we humbly consider that this concern would be most appropriately addressed by the Police, NHS England and its local mental health and liaison and diversion services teams.”

Source location

Response from Mitie
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Police, NHS England, and local mental health and liaison diversion services should address mental health assessment concerns in police custody.

Verbatim wording from the response

“From our careful review of the PFD Report we note that the matters referred to therein, particularly with regards to ‘concern number 4’ as set out above, seek to address specific concerns as to the management and availability of mental health assessments in police custody, to which C&C are not involved. In this instance, we humbly consider that this concern would be most appropriately addressed by the Police, NHS England and its local mental health and liaison and diversion services teams.”

Source location

Response from Mitie
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The memorandum concerns should be addressed by Midlands Partnership University NHS Foundation Trust, Sussex Police and MITRE.

Verbatim wording from the response

“Within the Regulation 28 you highlighted four main areas of concern. In my role as NPCC Lead for Custody, I will address the first three points. The fourth relates to a Memorandum of Understanding between Midlands Partnership University NHS Foundation Trust, Sussex Police and MITRE, therefore, these organisations will be best placed to address your concerns. In relation to the areas of concern, please see below:”

Source location

Response from NPCC
Page 1 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The NPCC is unable to comment on the mental health plan referred to in the case.

Verbatim wording from the response

“b) The NPCC is unable to make comment on the mental health plan referred to in this case.”

Source location

Response from NPCC
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Guidance for LDS practitioners on formal mental health assessments is for the LDS provider, not the police.

Verbatim wording from the response

“c) Guidelines around supporting a LDS Practitioner as to when it is appropriate to undertake a formal mental health assessment when an individual is intoxicated is a matter for the LDS provider. Whilst it is positive that an assessment was considered in this case, it is unclear from the report whether this was a ‘fitness for detention/release’ assessment that was being requested. An assessment under the Mental Health Act would require an Approved Mental Health Professional to have attended the suite at the request of LDS. LDS practitioners are mental health professionals, and it is within their remit to conduct such an assessment and therefore not for the police to make comment.”

Source location

Response from NPCC
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The communication issue is a local force matter and outside the NPCC’s remit for comment.

Verbatim wording from the response

“a) This is a local force issue and therefore not for the NPCC to make comment.”

Source location

Response from NPCC
Page 2 · response
Published 29 July 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across NHS England nationally and regionally.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 29 July 2024.
  2. 2

    Record welfare-check outcomes and verbally escalate changes in detainee risk to the Custody Sergeant.

    Stated by Sussex PoliceStated completedThe respondent said that this action was complete when they made their response on 29 July 2024.
  3. 3

    Liaise with Sussex Police and the Liaison Diversion Trust to define Mitie’s role in any formal process addressing the identified concerns.

    Stated by Mitie Care And Custody LimitedStated in progressThe respondent said that this action was in progress when they made their response on 29 July 2024.
  4. 4

    Continue collaborative work with key partners to address concerns within the custody environment.

    Stated by National Police Chiefs’ CouncilStated in progressThe respondent said that this action was in progress when they made their response on 29 July 2024.
  5. 5

    Revise and agree a memorandum of understanding with Sussex Police and Mitie covering risk assessments and management of intoxicated people in custody.

    Stated by Midlands Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 29 July 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across NHS England nationally and regionally.

Verbatim wording from the response

“I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Miles, are shared across the NHS at both a national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 4 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record welfare-check outcomes and verbally escalate changes in detainee risk to the Custody Sergeant.

Verbatim wording from the response

“Detention Officers will carry out regular welfare checks in accordance with the Care Plan and note the outcome of those checks on the Custody Record. They verbally update a Custody Sergeant regarding a change in risk, in addition to noting that change on the custody record.”

Source location

Response from Sussex Police
Page 3 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Liaise with Sussex Police and the Liaison Diversion Trust to define Mitie’s role in any formal process addressing the identified concerns.

Verbatim wording from the response

“That being said, we take the matters raised within the PFD Report very seriously and have been liaising collaboratively with Sussex Police (our client) and the L&D Trust to understand our role in any formal process or procedure that they may wish to put in place that addresses these concerns, and in accordance with their responsibilities under PACE and the APP.”

Source location

Response from Mitie
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue collaborative work with key partners to address concerns within the custody environment.

Verbatim wording from the response

“The NPCC continues to work collaboratively with key partners to address concerns within the custody space and I hope the information provided will go some way to address your concerns.”

Source location

Response from NPCC
Page 2 · response
Published 29 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise and agree a memorandum of understanding with Sussex Police and Mitie covering risk assessments and management of intoxicated people in custody.

Verbatim wording from the response

“The Serious Incident Review undertaken by SPFT into Mr Hurley’s death recommended that an MOU should be put in place between Sussex Police and SPFT. The implementation of the MOU, originally drafted by SPFT, was put on hold due to the re-procurement of Liaison and Diversion services during 2023. MPFT became aware of the recommendation contained in SPFT’s report in March 2024. Since its commencement of delivering the Liaison and Diversion service MPFT has been working proactively with Sussex Police and Mitie to agree the content of a revised MOU. The revised MOU has been updated by MPFT to include roles and responsibilities regarding risk assessments and the management of people in custody who are intoxicated. MPFT has provided input into the content of the MOU, however, the final wording of the MOU is subject to agreement with Sussex Police and Mitie.”

Source location

Response from Midlands Partnership NHS Trust
Page 3 · response
Published 29 July 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
5/5

Data last updated 7 September 2026