PFD report

Sandra Wordingham · Prevention of Future Deaths report

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Issued 17 Dec 2013•Cardiff & the Vale of Glamorgan

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Risk of unnecessary death or injury to residents treated without appropriate assessment of unconsciousness
    Part of recurring concern: Failure to reliably recognise and assess unconsciousness
  2. Failure to provide early medical attention for gradual onset stroke
  3. Failure to seek medical opinion for prolonged unconsciousness
    Part of recurring concern: Failure to reliably recognise and assess unconsciousnessPart of recurring concern: Failure to seek medical attention when a person's condition warrants itPart of recurring concern: Unreliable escalation by care staff for required medical attention
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Provide all staff with first-aid and life-support training focused on the immediate care of unconscious residents.

    Stated by Springbank Care Home LimitedStated plannedThe respondent said that this action was planned when they made their response on 17 December 2013.
  2. Action

    Assess nurses’ competency in recognising consciousness levels, providing and documenting life support, conducting neurological observations, and following relevant guidance.

    Stated by Springbank Care Home LimitedStated plannedThe respondent said that this action was planned when they made their response on 17 December 2013.
  3. Action

    Instruct staff to summon emergency services promptly for unconscious residents, follow valid DNNAR instructions, and use a protocol available to all staff.

    Stated by Springbank Care Home LimitedStated completedThe respondent said that this action was complete when they made their response on 17 December 2013.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Risk of unnecessary death or injury to residents treated without appropriate assessment of unconsciousness

Wider context from the report

“(3) Residents in an unconscious state who are treated in future in the same way as Sandra Wordingham may be at risk of unnecessary death or injury. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and assess unconsciousness.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide early medical attention for gradual onset stroke

Wider context from the report

“(2) While Sandra Wordingham suffered a profound insult which could not have been altered, had she suffered a gradual onset stroke then intervention could have been offered. In that event early medical attention would have saved her. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to seek medical opinion for prolonged unconsciousness

Wider context from the report

“(1) Sandra Wordingham, was put to bed in the nursing home in an unconscious state after a suspected epileptic fit. In fact she had suffered a sudden primary intracerebral haemorrhage. No medical opinion was sought even though Sandra Wordingham remained unconscious throughout the night for a longer period than would be expected after an epileptic fit. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and assess unconsciousness; Failure to seek medical attention when a person's condition warrants it; Unreliable escalation by care staff for required medical attention.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide all staff with first-aid and life-support training focused on the immediate care of unconscious residents.

Verbatim wording from the response

“Improved First Aid & Life Support Training All staff to attend training with specific training element for the immediate care of the unconscious person Persons Responsible: ████████ Operations Manager Springbank & ████████ Manager Date By: Planned for March 2014.”

Source location

2013-0373-Response-by-Springbank-Nursing-Home
Page 3 · response
Published 17 December 2013

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assess nurses’ competency in recognising consciousness levels, providing and documenting life support, conducting neurological observations, and following relevant guidance.

Verbatim wording from the response

“Ensuring Nursing Staff Competency Following training and instruction nurses will have an assessment of their competency to:”

Source location

2013-0373-Response-by-Springbank-Nursing-Home
Page 3 · response
Published 17 December 2013

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Instruct staff to summon emergency services promptly for unconscious residents, follow valid DNNAR instructions, and use a protocol available to all staff.

Verbatim wording from the response

“Summoning Emergency Assistance”

Source location

2013-0373-Response-by-Springbank-Nursing-Home
Page 4 · response
Published 17 December 2013

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Inform nurse agencies and provide their head offices with the unconscious-person management protocol.

Verbatim wording from the response

“Providing & Sharing Information about the management of unconscious people with Bank and Agency Nurses working occasional shifts”

Source location

2013-0373-Response-by-Springbank-Nursing-Home
Page 4 · response
Published 17 December 2013

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide the unconscious-person management protocol to occasional staff through agency induction materials.

Verbatim wording from the response

“Providing & Sharing Information about the management of unconscious people with Bank and Agency Nurses working occasional shifts”

Source location

2013-0373-Response-by-Springbank-Nursing-Home
Page 4 · response
Published 17 December 2013

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update residents’ risk assessments and care plans with specific information about causes of unconsciousness, including detailed epilepsy seizure types and recovery periods.

Verbatim wording from the response

“Knowledge of probable reasons and causes for residents who may become unconscious due to epilepsy (and other illnesses)”

Source location

2013-0373-Response-by-Springbank-Nursing-Home
Page 4 · response
Published 17 December 2013

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Provide nurses with the NMC Code and remind them to practise within competence, protect the public, and maintain knowledge and skills through PREP.

    Stated by Springbank Care Home LimitedStated completedThe respondent said that this action was complete when they made their response on 17 December 2013.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide nurses with the NMC Code and remind them to practise within competence, protect the public, and maintain knowledge and skills through PREP.

Verbatim wording from the response

“Adherence to Nursing & Midwifery Council Codes”

Source location

2013-0373-Response-by-Springbank-Nursing-Home
Page 4 · response
Published 17 December 2013

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026