PFD report

Daniel Davey · Prevention of Future Deaths report

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Issued 16 May 2019•Oxfordshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
5

Raised in this report

Recipients
4

Named on the report

Responses found
3

Of 4 recipients

Stated actions
21

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure of prison and healthcare staff to jointly manage in-possession medication risks and intervene promptly
    Part of recurring concern: Unsafe interoperability between prison custody and healthcare procedures
  2. Failure to ensure healthcare attendance or input at ACCT reviews
    Part of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
  3. Inadequate advance notification and information sharing for ACCT reviews
    Part of recurring concern: Ineffective prison suicide and self-harm prevention systemsPart of recurring concern: Unreliable ACCT suicide and self-harm prevention processesPart of recurring concern: Unreliable inter-agency information sharing for coordinated carePart of recurring concern: Unreliable prison staff communication during safety-critical situationsPart of recurring concern: Unreliable sharing of safety-critical risk information within prisons
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.17

  1. Action

    Remind staff to update medication-in-possession risk assessments during medication reviews so changes feed into ACCT information for dispensing and prison staff.

    Stated by Midlands Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 17 October 2019.
  2. Action

    Work with Care UK, Pharmacy and Safer Custody on medication reviews and stop checks under the ACCT procedure.

    Stated by Midlands Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 17 October 2019.
  3. Action

    Develop escalation procedures with Care UK and the prison for occasions when healthcare cannot attend an ACCT review.

    Stated by Midlands Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 17 October 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    The Safer Custody Governor is taking forward responsibility for including medication-risk awareness in case manager training.

    Stated by Practice Plus Group Health And Rehabilitation Services LimitedRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of prison and healthcare staff to jointly manage in-possession medication risks and intervene promptly

Wider context from the report

“2. Reviews of ‘in possession’ medication risk assessments – The second concern also relates to prison and healthcare. In particular, it relates to a prisoner placed on an ACCT. I heard evidence that, initially, a template is used at the reception healthcare screen to determine if medication should be held in possession or not. I was told that, now, this is subsequently reviewed by the prescriber and, on opening an ACCT, there is an automatic review of the risk assessment in accordance with CUK’s new policy. In the case of Mr Davey, there was an initial risk assessment at reception and he was deemed suitable for in possession medication, but this was not reviewed when he was subsequently placed on the 2 ACCT documents in December and January or when he disclosed to a mental health nurse on 29 December that he had a plan to kill himself. I understand that new systems are in place (with healthcare) but it would be reassuring if there is a system of audit to ensure compliance, namely, that the in possession risk assessments are reviewed. I appreciate a review might not necessarily result in medication being taken away. I also appreciate this is a difficult area in view of patient confidentiality and, of course, the danger that a prisoners physical or mental health could be put at risk if medication is taken away. A related concern is the fact that prison officers did not appear to have in mind the risks associated with in possession medication. It appeared to be disregarded because it was information that was not available to them and it was therefore deemed a matter for healthcare. I am concerned that there is a danger in leaving the issue of in possession medication solely to healthcare. There could be a time delay of several hours or even longer between a prisoner having a mental health crisis and healthcare involvement/reassessment. It appears there needs to be joint liaison between the ACCT case manager and healthcare and a plan to intervene and remove medicine if necessary. This leads to a final related concern. There is the question of cell searches for stockpiled medication and the collection of properly held in possession medication when there is a change of risk such as an ACCT document being opened. I did not hear much evidence about practice or policies relating to searching and potentially removing medication. This is clearly a task that rests with prison staff and it would be helpful to have further information about this. ”

Is this part of a recurring concern?

Yes — Unsafe interoperability between prison custody and healthcare procedures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure healthcare attendance or input at ACCT reviews

Wider context from the report

“1. Healthcare attendance at ACCT reviews – This concern relates to both the prison and healthcare. It was clear from evidence from prison and healthcare staff that it was not routine for healthcare to attend ACCT reviews. This is a significant concern and it is not in accordance with local and national policy. I understand that there were occasions when prison staff requested healthcare attendance, but no one was available. The system of providing advance notification to healthcare about the date of ACCT reviews was not comprehensive. It resulted in ACCT reviews, as in this case, taking place without information being available to the assessor/reviewer. For example, information about suicidal ideation/attempts and other information disclosed to healthcare and also information about ‘in possession medication’. Encouragingly, the evidence from prison and healthcare staff was that ACCT reviews no longer take place without healthcare attendance and/or input (perhaps over the telephone). It would be helpful if there could be a further level of reassurance provided, firstly, communications between prison and healthcare staff in the conduct of ACCT reviews and, secondly, a process of auditing ACCT reviews in order to pick up cases where there is no healthcare input. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate advance notification and information sharing for ACCT reviews

Wider context from the report

“1. Healthcare attendance at ACCT reviews – This concern relates to both the prison and healthcare. It was clear from evidence from prison and healthcare staff that it was not routine for healthcare to attend ACCT reviews. This is a significant concern and it is not in accordance with local and national policy. I understand that there were occasions when prison staff requested healthcare attendance, but no one was available. The system of providing advance notification to healthcare about the date of ACCT reviews was not comprehensive. It resulted in ACCT reviews, as in this case, taking place without information being available to the assessor/reviewer. For example, information about suicidal ideation/attempts and other information disclosed to healthcare and also information about ‘in possession medication’. Encouragingly, the evidence from prison and healthcare staff was that ACCT reviews no longer take place without healthcare attendance and/or input (perhaps over the telephone). It would be helpful if there could be a further level of reassurance provided, firstly, communications between prison and healthcare staff in the conduct of ACCT reviews and, secondly, a process of auditing ACCT reviews in order to pick up cases where there is no healthcare input. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems; Unreliable ACCT suicide and self-harm prevention processes; Unreliable inter-agency information sharing for coordinated care; Unreliable prison staff communication during safety-critical situations; Unreliable sharing of safety-critical risk information within prisons.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to review in-possession medication risk assessments when risk changes

Wider context from the report

“2. Reviews of ‘in possession’ medication risk assessments – The second concern also relates to prison and healthcare. In particular, it relates to a prisoner placed on an ACCT. I heard evidence that, initially, a template is used at the reception healthcare screen to determine if medication should be held in possession or not. I was told that, now, this is subsequently reviewed by the prescriber and, on opening an ACCT, there is an automatic review of the risk assessment in accordance with CUK’s new policy. In the case of Mr Davey, there was an initial risk assessment at reception and he was deemed suitable for in possession medication, but this was not reviewed when he was subsequently placed on the 2 ACCT documents in December and January or when he disclosed to a mental health nurse on 29 December that he had a plan to kill himself. I understand that new systems are in place (with healthcare) but it would be reassuring if there is a system of audit to ensure compliance, namely, that the in possession risk assessments are reviewed. I appreciate a review might not necessarily result in medication being taken away. I also appreciate this is a difficult area in view of patient confidentiality and, of course, the danger that a prisoners physical or mental health could be put at risk if medication is taken away. A related concern is the fact that prison officers did not appear to have in mind the risks associated with in possession medication. It appeared to be disregarded because it was information that was not available to them and it was therefore deemed a matter for healthcare. I am concerned that there is a danger in leaving the issue of in possession medication solely to healthcare. There could be a time delay of several hours or even longer between a prisoner having a mental health crisis and healthcare involvement/reassessment. It appears there needs to be joint liaison between the ACCT case manager and healthcare and a plan to intervene and remove medicine if necessary. This leads to a final related concern. There is the question of cell searches for stockpiled medication and the collection of properly held in possession medication when there is a change of risk such as an ACCT document being opened. I did not hear much evidence about practice or policies relating to searching and potentially removing medication. This is clearly a task that rests with prison staff and it would be helpful to have further information about this. ”

Is this part of a recurring concern?

Yes — Failure to update risk assessments after material changes or safety events.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate cell searching and collection of in-possession medication after a change of risk

Wider context from the report

“2. Reviews of ‘in possession’ medication risk assessments – The second concern also relates to prison and healthcare. In particular, it relates to a prisoner placed on an ACCT. I heard evidence that, initially, a template is used at the reception healthcare screen to determine if medication should be held in possession or not. I was told that, now, this is subsequently reviewed by the prescriber and, on opening an ACCT, there is an automatic review of the risk assessment in accordance with CUK’s new policy. In the case of Mr Davey, there was an initial risk assessment at reception and he was deemed suitable for in possession medication, but this was not reviewed when he was subsequently placed on the 2 ACCT documents in December and January or when he disclosed to a mental health nurse on 29 December that he had a plan to kill himself. I understand that new systems are in place (with healthcare) but it would be reassuring if there is a system of audit to ensure compliance, namely, that the in possession risk assessments are reviewed. I appreciate a review might not necessarily result in medication being taken away. I also appreciate this is a difficult area in view of patient confidentiality and, of course, the danger that a prisoners physical or mental health could be put at risk if medication is taken away. A related concern is the fact that prison officers did not appear to have in mind the risks associated with in possession medication. It appeared to be disregarded because it was information that was not available to them and it was therefore deemed a matter for healthcare. I am concerned that there is a danger in leaving the issue of in possession medication solely to healthcare. There could be a time delay of several hours or even longer between a prisoner having a mental health crisis and healthcare involvement/reassessment. It appears there needs to be joint liaison between the ACCT case manager and healthcare and a plan to intervene and remove medicine if necessary. This leads to a final related concern. There is the question of cell searches for stockpiled medication and the collection of properly held in possession medication when there is a change of risk such as an ACCT document being opened. I did not hear much evidence about practice or policies relating to searching and potentially removing medication. This is clearly a task that rests with prison staff and it would be helpful to have further information about this. ”

Is this part of a recurring concern?

Yes — Failure to secure and control medication.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind staff to update medication-in-possession risk assessments during medication reviews so changes feed into ACCT information for dispensing and prison staff.

Verbatim wording from the response

“Response: As was stated at the inquest, our prescriber’s always record on the prescription form whether the medication they are prescribing should be held in possession. We have reminded our staff to ensure when they are reviewing any medication that they, where necessary, include an update of the ‘Medication In possession risk assessment’ which goes onto SystmOne, which in turn will feed into the ACCT. This ensures that both dispensing staff and prison staff are aware of any changes and respond accordingly, this will include the removal of any medicines currently being held.”

Source location

2019-0267-Response-by-Midlands-NHS-Trust
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with Care UK, Pharmacy and Safer Custody on medication reviews and stop checks under the ACCT procedure.

Verbatim wording from the response

“As part of the ACCT LOP we are committed to working with colleagues in Care UK, Pharmacy and Safer Custody regarding medication reviews and “stop checks”.”

Source location

2019-0267-Response-by-Midlands-NHS-Trust
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop escalation procedures with Care UK and the prison for occasions when healthcare cannot attend an ACCT review.

Verbatim wording from the response

“The Local Operating Procedure identifies there is an expectation that the staff attending the ACCT record this on SystmOne and future reviews are diarised for attendance. We will actively contribute to quality assurance checks of compliance with this Local Operating Policy including those done as part of the PROTECT audits and are committed to improving our service delivery in response to any actions identified within these checks. In addition we will work with Care UK and the prison in the development of procedures for escalation should healthcare, for any reason, be unable to attend an ACCT review.”

Source location

2019-0267-Response-by-Midlands-NHS-Trust
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with Care UK and the prison to support healthcare attendance at ACCT reviews and maintain improved attendance processes.

Verbatim wording from the response

“Response: We continue to work with colleagues in Care UK and the prison to ensure we support attendance at ACCT reviews and maintain the improved processes. We comply with the Care UK Local Operating Policy for Healthcare and Subcontracted teams input into the ACCT process.”

Source location

2019-0267-Response-by-Midlands-NHS-Trust
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Contribute to quality-assurance checks of compliance with the ACCT healthcare-input policy, including PROTECT audits.

Verbatim wording from the response

“The Local Operating Procedure identifies there is an expectation that the staff attending the ACCT record this on SystmOne and future reviews are diarised for attendance. We will actively contribute to quality assurance checks of compliance with this Local Operating Policy including those done as part of the PROTECT audits and are committed to improving our service delivery in response to any actions identified within these checks. In addition we will work with Care UK and the prison in the development of procedures for escalation should healthcare, for any reason, be unable to attend an ACCT review.”

Source location

2019-0267-Response-by-Midlands-NHS-Trust
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review in-possession medication risk assessments after specified incidents, changed circumstances, ACCT openings, or other identified safety concerns.

Verbatim wording from the response

“HMP Bullingdon also adheres to the Care UK “In possession policy for Prisons” which reviews ‘in possession’ status:”

Source location

2019-0267-Response-by-Care-UK
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct random medication spot checks and review or remove in-possession status when discrepancies or patient-safety concerns arise.

Verbatim wording from the response

“I would like to provide assurance that random spot checks are undertaken to support concordance and reduce the risk of diversion or stockpiling for overdose.”

Source location

2019-0267-Response-by-Care-UK
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain daily healthcare attendance and electronic recording of ACCT reviews.

Verbatim wording from the response

“In your report you highlighted “Encouragingly, the evidence from prison and healthcare staff was that ACCT reviews no longer take place without healthcare attendance and/or input (perhaps over the telephone).” This status continues to be supported by Care UK’s Local operating procedure (“LOP”) for “Healthcare attendance at ACCTs”. This LOP was reviewed and updated in February 2019 and ensures a member of healthcare staff is detailed daily to attend the day’s planned ACCT reviews. This member of staff can be contacted daily via radio from 08.00 until 17.00hrs. Any requests for healthcare attendance at new ACCTs opened throughout the day are communicated from the prison to the Healthcare Coordinator. All ACCT reviews are added to the SystmOne Ledger and appointments closed down on the system to demonstrate and record completion of the ACCT review.”

Source location

2019-0267-Response-by-Care-UK
Page 1 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use electronic quality assurance and spot checks to monitor healthcare attendance at ACCT reviews and escalate non-compliance.

Verbatim wording from the response

“Care UK continues to work closely with the HMP Bullingdon Safer Custody department to improve partnership working throughout the management of the ACCT process. In order to ensure continued healthcare attendance to ACCT reviews a new electronic quality assurance process has been introduced. This is supported by Safer Custody staff spot checking compliance and escalating where necessary.”

Source location

2019-0267-Response-by-Care-UK
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Distribute a safety briefing on in-possession medication risks and required action during fabric checks or cell searches to all staff.

Verbatim wording from the response

“Lastly, you asked about the policy for cell searches for stockpiled medication. The safer custody department has distributed a safety briefing on in possession medication to all staff to ensure that they are aware of the risks and know what action to take if they discover unusual amounts of in possession medication when conducting fabric checks or cell searches. In future, the issue of stockpiled medication will also be covered in the local ACCT case manager training so that, when immediate actions plans are completed, consideration is given to the need to check for and remove in possession medication as a temporary measure before a full assessment and review has taken place.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce and embed electronic quality-assurance checks covering healthcare attendance at ACCT reviews by the end of August 2019.

Verbatim wording from the response

“New electronic quality assurance checks are to be introduced and embedded by the end of August 2019, and these will include checking healthcare attendance at reviews. In the meantime, the safer custody department is performing spot checks to monitor progress.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue guidance requiring ACCT case managers to discuss in-possession medication routinely and complete risk assessments with healthcare input.

Verbatim wording from the response

“Your second concern relates to reviews of in possession medication risk assessments. I understand Care UK and Midlands Partnership NHS Foundation Trust will be replying to you separately on this point. At Bullingdon, if the ACCT case manager is concerned about the immediate welfare of an individual they are required to conduct a review immediately, and to ensure that there is healthcare input to that review. The prison has issued guidance to all case managers stating that in possession medication is one of the topics that should routinely be discussed in ACCT reviews, and that a risk assessment must be conducted, informed by the advice of healthcare staff. If this advice is not immediately available then ACCT case managers can at their discretion remove in possession medication until they can confirm that it is safe for the prisoner to continue to have it in their own possession.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include stockpiled medication and temporary removal considerations in future local ACCT case-manager training.

Verbatim wording from the response

“Lastly, you asked about the policy for cell searches for stockpiled medication. The safer custody department has distributed a safety briefing on in possession medication to all staff to ensure that they are aware of the risks and know what action to take if they discover unusual amounts of in possession medication when conducting fabric checks or cell searches. In future, the issue of stockpiled medication will also be covered in the local ACCT case manager training so that, when immediate actions plans are completed, consideration is given to the need to check for and remove in possession medication as a temporary measure before a full assessment and review has taken place.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the revised ACCT form and guidance nationally during 2020.

Verbatim wording from the response

“At national level we are working to improve the ACCT case management system and piloted a new version of the form and associated guidance in ten prisons during the spring of 2019. We realise the importance of the healthcare contribution to ACCT, and NHS England, and their Welsh equivalents, have been involved in this pilot project. The revised form and guidance are clearer about the expectations of healthcare staff. We are currently evaluating the pilot and plan to implement the new model nationally during 2020. We will ensure that the learning from this case is used to inform the development of the materials that are used to inform the national roll out of the new model.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor healthcare attendance at ACCT reviews through safer-custody spot checks pending implementation of electronic quality-assurance checks.

Verbatim wording from the response

“New electronic quality assurance checks are to be introduced and embedded by the end of August 2019, and these will include checking healthcare attendance at reviews. In the meantime, the safer custody department is performing spot checks to monitor progress.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed the new ACCT case-management process, including dedicated case managers, review booking oversight and daily healthcare attendance allocation.

Verbatim wording from the response

“In June 2019, a new way of operating the ACCT case management system was implemented at Bullingdon, with a specific case manager being allocated to each ACCT case. This system allows ACCT reviews to be booked by the case managers on a spreadsheet that is overseen by the safer custody department. Reviews can be organised earlier through this booking system, giving healthcare better capability to ensure attendance at all reviews, and each day an identified member of healthcare staff is responsible for attending each review or allocating an attendee to go in their place. If there are any issues with healthcare attendance, case managers are asked to inform the safer custody department and remedial action is taken.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 1 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Evaluate the piloted revised ACCT form and guidance, incorporating healthcare expectations and learning from Mr Davey’s case.

Verbatim wording from the response

“At national level we are working to improve the ACCT case management system and piloted a new version of the form and associated guidance in ten prisons during the spring of 2019. We realise the importance of the healthcare contribution to ACCT, and NHS England, and their Welsh equivalents, have been involved in this pilot project. The revised form and guidance are clearer about the expectations of healthcare staff. We are currently evaluating the pilot and plan to implement the new model nationally during 2020. We will ensure that the learning from this case is used to inform the development of the materials that are used to inform the national roll out of the new model.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Safer Custody Governor is taking forward responsibility for including medication-risk awareness in case manager training.

Verbatim wording from the response

“I have met with the Safer Custody Governor and discussed the need for prison staff to have a joint responsibility when considering ‘in possession’ medication is a potential risk. The Safer Custody Governor is recommending this awareness is included in case manager training and is taking this action forward.”

Source location

2019-0267-Response-by-Care-UK
Page 3 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The existing ACCT attendance procedure and recording arrangements provide sufficient assurance of healthcare attendance and completion.

Verbatim wording from the response

“In your report you highlighted “Encouragingly, the evidence from prison and healthcare staff was that ACCT reviews no longer take place without healthcare attendance and/or input (perhaps over the telephone).” This status continues to be supported by Care UK’s Local operating procedure (“LOP”) for “Healthcare attendance at ACCTs”. This LOP was reviewed and updated in February 2019 and ensures a member of healthcare staff is detailed daily to attend the day’s planned ACCT reviews. This member of staff can be contacted daily via radio from 08.00 until 17.00hrs. Any requests for healthcare attendance at new ACCTs opened throughout the day are communicated from the prison to the Healthcare Coordinator. All ACCT reviews are added to the SystmOne Ledger and appointments closed down on the system to demonstrate and record completion of the ACCT review.”

Source location

2019-0267-Response-by-Care-UK
Page 1 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing monthly audits, policy reviews and spot checks are considered sufficient to manage in-possession medication risks.

Verbatim wording from the response

“I can confirm that HMP Bullingdon is fully compliant with Care UK’s mandatory monthly audit in ensuring all prisoners have an ‘in possession status’ recorded on their medical notes from reception.”

Source location

2019-0267-Response-by-Care-UK
Page 2 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Care UK and Midlands Partnership NHS Foundation Trust are responsible for replying about in-possession medication risk-assessment reviews.

Verbatim wording from the response

“Your second concern relates to reviews of in possession medication risk assessments. I understand Care UK and Midlands Partnership NHS Foundation Trust will be replying to you separately on this point. At Bullingdon, if the ACCT case manager is concerned about the immediate welfare of an individual they are required to conduct a review immediately, and to ensure that there is healthcare input to that review. The prison has issued guidance to all case managers stating that in possession medication is one of the topics that should routinely be discussed in ACCT reviews, and that a risk assessment must be conducted, informed by the advice of healthcare staff. If this advice is not immediately available then ACCT case managers can at their discretion remove in possession medication until they can confirm that it is safe for the prisoner to continue to have it in their own possession.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 2 · response
Published 17 October 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Share learning with staff that changes indicating serious self-harm, including suicidal ideation or plans, must trigger ACCT opening.

    Stated by Midlands Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 17 October 2019.
  2. 2

    Conduct mandatory monthly audits recording every prisoner's in-possession medication status.

    Stated by Practice Plus Group Health And Rehabilitation Services LimitedStated completedThe respondent said that this action was complete when they made their response on 17 October 2019.
  3. 3

    Continue working with Safer Custody to improve joint partnership working throughout the ACCT process.

    Stated by Practice Plus Group Health And Rehabilitation Services LimitedStated in progressThe respondent said that this action was in progress when they made their response on 17 October 2019.
  4. 4

    Share learning from Mr Davey’s death through prominent treatment of stockpiled medication in guidance accompanying the revised national ACCT model.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 17 October 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning with staff that changes indicating serious self-harm, including suicidal ideation or plans, must trigger ACCT opening.

Verbatim wording from the response

“In addition, this case has been reviewed with the staff involved and the learning shared that whenever a patient indicates changes in presentation in relation to serious self-harm, such as changes in suicidal ideation or a plan, that in all circumstances this will trigger the opening of an ACCT.”

Source location

2019-0267-Response-by-Midlands-NHS-Trust
Page 3 · response
Published 17 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct mandatory monthly audits recording every prisoner's in-possession medication status.

Verbatim wording from the response

“I can confirm that HMP Bullingdon is fully compliant with Care UK’s mandatory monthly audit in ensuring all prisoners have an ‘in possession status’ recorded on their medical notes from reception.”

Source location

2019-0267-Response-by-Care-UK
Page 2 · response
Published 17 October 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue working with Safer Custody to improve joint partnership working throughout the ACCT process.

Verbatim wording from the response

“Care UK continues to work closely with the HMP Bullingdon Safer Custody department to improve partnership working throughout the management of the ACCT process. In order to ensure continued healthcare attendance to ACCT reviews a new electronic quality assurance process has been introduced. This is supported by Safer Custody staff spot checking compliance and escalating where necessary.”

Source location

2019-0267-Response-by-Care-UK
Page 2 · response
Published 17 October 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from Mr Davey’s death through prominent treatment of stockpiled medication in guidance accompanying the revised national ACCT model.

Verbatim wording from the response

“This is in line with existing national policy, and we will ensure that this continues to be the case, and that it is prominent in the guidance that is issued when the revised version of the ACCT is rolled out, so that the learning from Mr Davey’s tragic death is shared as widely as possible.”

Source location

2019-0267-Response-by-HM-Prison-Probation-Service
Page 2 · response
Published 17 October 2019

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026