PFD report

Anne Johnston Rowland · Prevention of Future Deaths report

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Issued 20 Mar 2024•Surrey

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Outstanding infrastructure repairs affecting timely hip-fracture surgery
    Part of recurring concern: Delays in progressing time-critical surgical treatmentPart of recurring concern: Unreliable care and follow-up for identified fractures
  2. Failure to use the NICE timeframe for hip-fracture surgery
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Approve multimillion-pound investment in new theatre-complex air-handling and chiller systems.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 21 March 2024.
  2. Action

    Monitor fractured-neck-of-femur pathway performance weekly and monthly against NICE 36-hour and 48-hour surgery measures, with governance review through Trust committees and the Board.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 21 March 2024.
  3. Action

    Complete the second phase of theatre-complex infrastructure work by installing new chillers and air-handling units for the remaining half.

    Stated by Surrey and Sussex Healthcare NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 21 March 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Outstanding infrastructure repairs affecting timely hip-fracture surgery

Wider context from the report

“Continuing infrastructure risks at East Surrey Hospital have potential to compromise the Trust’s ability to perform operations on patients with fractured hips on the day of admission or the day thereafter, which is the timeframe set out in the NICE Guidelines on the Management of Hip Fractures. East Surrey Hospital use a metric of 48 hours within which to conduct such surgery and not the NICE timeframe for hip surgery. Early mobilisation is recommended for hip fracture patients to reduce the risk of complications, including pneumonia. The coroner is concerned that in using a different metric to that in the NICE guidelines and the outstanding infrastructure repairs the Trust is placing such patients at risk of early death. ”

Is this part of a recurring concern?

Yes — Delays in progressing time-critical surgical treatment; Unreliable care and follow-up for identified fractures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use the NICE timeframe for hip-fracture surgery

Wider context from the report

“Continuing infrastructure risks at East Surrey Hospital have potential to compromise the Trust’s ability to perform operations on patients with fractured hips on the day of admission or the day thereafter, which is the timeframe set out in the NICE Guidelines on the Management of Hip Fractures. East Surrey Hospital use a metric of 48 hours within which to conduct such surgery and not the NICE timeframe for hip surgery. Early mobilisation is recommended for hip fracture patients to reduce the risk of complications, including pneumonia. The coroner is concerned that in using a different metric to that in the NICE guidelines and the outstanding infrastructure repairs the Trust is placing such patients at risk of early death. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Approve multimillion-pound investment in new theatre-complex air-handling and chiller systems.

Verbatim wording from the response

“6. The Trust's Executive Committee have approved the case for a”

Source location

Response from Surrey and Sussex Healthcare
Page 2 · response
Published 21 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor fractured-neck-of-femur pathway performance weekly and monthly against NICE 36-hour and 48-hour surgery measures, with governance review through Trust committees and the Board.

Verbatim wording from the response

“1. The Trust continually monitors the pathway for patients with fractured neck of femur using several key metrics, based on NICE guidance and the Best Practice Tariff. As regards the time to surgery, the Trust monitors weekly and monthly the proportion of patients who had surgery within the timeframe identified in NICE guidance (36 hours) which is also the target for the payment of the Best Practice Tariff. We also monitor the proportion of patients who have surgery within 48 hours. We do not do this because we are disregarding the 36-hour target, we do this so that we have visibility of any delays beyond 36 hours and when any delays are a matter of a few hours or significantly longer than that.”

Source location

Response from Surrey and Sussex Healthcare
Page 3 · response
Published 21 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete the second phase of theatre-complex infrastructure work by installing new chillers and air-handling units for the remaining half.

Verbatim wording from the response

“multimillion-pound investment in 2023-24 for new air handling and chillers for the theatre complex which will correct the long-term problems experienced in the orthopaedic theatres and will prevent the cancellation of lists due to infrastructure failings. The first phase of this work was completed in April 2024, with new chillers and air handling units installed for half of the theatre complex. The second phase requires more substantial capital work but will be completed by the end of 2024, with new chillers and air handling units installed for the other half of the theatre complex.”

Source location

Response from Surrey and Sussex Healthcare
Page 3 · response
Published 21 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Install new chillers and air-handling units for half of the theatre complex as the first phase of infrastructure improvements.

Verbatim wording from the response

“multimillion-pound investment in 2023-24 for new air handling and chillers for the theatre complex which will correct the long-term problems experienced in the orthopaedic theatres and will prevent the cancellation of lists due to infrastructure failings. The first phase of this work was completed in April 2024, with new chillers and air handling units installed for half of the theatre complex. The second phase requires more substantial capital work but will be completed by the end of 2024, with new chillers and air handling units installed for the other half of the theatre complex.”

Source location

Response from Surrey and Sussex Healthcare
Page 3 · response
Published 21 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add fractured-neck-of-femur demand management to daily site-team meetings, including review and prioritisation of patients awaiting surgery and theatre capacity within 36 hours.

Verbatim wording from the response

“2. The daily operation of the hospital is overseen by the site team, in the hospital operations centre. Since March 2023 we have added a focus on managing the daily trauma demand within our site team meetings - held daily at 08:30, 12:30, 15:30 and 17:00. The surgical team discuss in that meeting the numbers of fractured neck of femur patients awaiting surgery, the capacity within theatres to operate within 36 hours and the capacity is prioritised.”

Source location

Response from Surrey and Sussex Healthcare
Page 2 · response
Published 21 March 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Open two new wards and reorganise the hospital bed base to increase elective capacity and provide ring-fenced fractured-neck-of-femur beds.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 21 March 2024.
  2. 2

    Expand the orthopaedic department from eight to twelve consultants, supported by an orthogeriatric team for elderly trauma patients.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 21 March 2024.
  3. 3

    Track monthly mortality rates for patients with fractured neck of femur using Dr Foster.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 21 March 2024.
  4. 4

    Convert two elective operating lists per week into additional trauma lists for fractured-neck-of-femur patients.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 21 March 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Open two new wards and reorganise the hospital bed base to increase elective capacity and provide ring-fenced fractured-neck-of-femur beds.

Verbatim wording from the response

“5. The Trust invested several million pounds in 2022-23 to build two new wards which opened in October 2023. These 60 beds allowed us to re-organise our entire hospital bed base which has included increased elective surgical capacity and the provision of 'ring-fenced' fractured neck of femur beds to optimise the care for these most vulnerable of patients.”

Source location

Response from Surrey and Sussex Healthcare
Page 2 · response
Published 21 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand the orthopaedic department from eight to twelve consultants, supported by an orthogeriatric team for elderly trauma patients.

Verbatim wording from the response

“1. The orthopaedic department has expanded from 8 to 12 consultants and are well supported by an orthogeriatric team of physicians who focus on optimising the medical care for elderly trauma patients both pre and post operatively.”

Source location

Response from Surrey and Sussex Healthcare
Page 2 · response
Published 21 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Track monthly mortality rates for patients with fractured neck of femur using Dr Foster.

Verbatim wording from the response

“2. The Trust tracks the mortality rate for our patients who have had a fractured neck of femur monthly, through 'Dr Foster'.”

Source location

Response from Surrey and Sussex Healthcare
Page 3 · response
Published 21 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Convert two elective operating lists per week into additional trauma lists for fractured-neck-of-femur patients.

Verbatim wording from the response

“4. Since the end of October 2023, we have also converted two elective lists per week into additional trauma lists, specifically to accommodate fractured neck of femur patients. At the weekly theatre planning meeting, if extra theatre capacity is identified, for example an elective list is cancelled for annual leave, then this is replaced with another additional trauma list.”

Source location

Response from Surrey and Sussex Healthcare
Page 2 · response
Published 21 March 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026