PFD report

Michael James NYE · Prevention of Future Deaths report

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Issued 13 Feb 2024•Berkshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
7

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised7

  1. Delays in completion of night-time blood tests
  2. Lack of effective night-time Internal Escalation Policy measures
    Part of recurring concern: Unreliable escalation policy for care concerns
  3. Delays in notification of abnormal blood test results to clinicians
    Part of recurring concern: Failure to ensure clinical investigation results are reliably available, interpreted and acted uponPart of recurring concern: Unreliable laboratory notification of safety-critical problems and results
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Improve the time from Emergency Department CT request to reported result through a quality improvement project.

    Stated by Royal Berkshire NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 22 February 2024.
  2. Action

    Improve Emergency Department blood-result turnaround through process changes spanning booking, sample transport and laboratory processing.

    Stated by Royal Berkshire NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 22 February 2024.
  3. Action

    Develop, govern and secure approval for a revised night-time Internal Escalation Policy.

    Stated by Royal Berkshire NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 22 February 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in completion of night-time blood tests

Wider context from the report

“a. Delays in blood tests being completed at night at the Royal Berkshire Hospital, and notification to clinicians on the Electronic Patient Record of abnormal results which are being reviewed. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of effective night-time Internal Escalation Policy measures

Wider context from the report

“d. The lack of a specific night time Internal Escalation Policy. A number of the general Internal Escalation Policy measures are not effective at night; ”

Is this part of a recurring concern?

Yes — Unreliable escalation policy for care concerns.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in notification of abnormal blood test results to clinicians

Wider context from the report

“a. Delays in blood tests being completed at night at the Royal Berkshire Hospital, and notification to clinicians on the Electronic Patient Record of abnormal results which are being reviewed. ”

Is this part of a recurring concern?

Yes — Failure to ensure clinical investigation results are reliably available, interpreted and acted upon; Unreliable laboratory notification of safety-critical problems and results.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clinician training and education on atypical sepsis presentation and recognition of sepsis with high lactate

Wider context from the report

“f. The need for training and education of all clinicians on atypical presentation of sepsis and the need for a high index of suspicion for sepsis, particularly in the presence of a high lactate. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond promptly to sepsis.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of contemporaneous record keeping in the Emergency Department

Wider context from the report

“c. The lack of contemporaneous record keeping in the Emergency Department; ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of training of Intensive Care Unit clinicians on the policy requiring review after a "just to let you know" call

Wider context from the report

“e. The need for training of all Intensive Care Unit clinicians at all levels, both existing Intensive Care Unit clinicians and new joiners, in the policy that a "just to let you know" call should result in an Intensive Care review of the patient; ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Burdensome and time-consuming out-of-hours CT scan requesting system

Wider context from the report

“b. The burdensome and time consuming out of hours system for clinicians requesting CT scans from an external provider; ”

Is this part of a recurring concern?

Yes — Unreliable CT scan request and escalation processes; Unreliable timeliness of radiology imaging and reporting.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve the time from Emergency Department CT request to reported result through a quality improvement project.

Verbatim wording from the response

“In addition we are undertaking a quality improvement project, as part of our improving together approach, focused on time from request to reported results of CT scans for patients in the Emergency department. Currently 78% of all ED CT scans are completed and reported within 3 hours of the request.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve Emergency Department blood-result turnaround through process changes spanning booking, sample transport and laboratory processing.

Verbatim wording from the response

“A quality improvement project at the trust has focussed on the turnaround times for blood results being reported to ED. This focusses on shortening the time between ED booking in, and the blood result being returned and available to clinicians to inform decision-making. There are elements around processes in ED, elements in the transport of the sample to the lab, and also elements around the laboratory processes that we are working to improve.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 1 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop, govern and secure approval for a revised night-time Internal Escalation Policy.

Verbatim wording from the response

“Following this inquest hearing, the trust’s senior urgent care group leads across ED, ICU, the Critical care outreach and the hospital out of hours team, are working towards writing a revised night time Internal Escalation Policy. This currently has a completion date of August 2024 by which time, it will have gone through the trust’s governance process and signed off by key stakeholders. A copy will be shared with HM Assistant Coroner via their office by 13 September 2024.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce contemporaneous record keeping through twice-daily Emergency Department huddle discussions with nursing and medical staff.

Verbatim wording from the response

“In order to improve performance with regards to contemporaneous record keeping we have repeatedly discussed this with all levels of nursing and medical staff at the twice daily Emergency Department huddles. New members of staff receive education around the EPR systems and the alerts in place to highlight the NEWS scoring system and prompts for when observations are due, which is all included in their written record of induction.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Upgrade the laboratory information management system to improve the reliability and connectivity of result reporting.

Verbatim wording from the response

“There is also an upgrade to the laboratory information management system (LIMS) taking place in April. Consequently, the reliability of result reporting is expected to improve, with much reduced connectivity challenges expected to follow this. Please see appendix A¹.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 1 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver focused training on atypical sepsis presentation and maintaining a high index of suspicion, particularly with high lactate, in high-prevalence clinical areas.

Verbatim wording from the response

“The trust’s Lead Nurse for Sepsis has delivered focused training in the areas with high prevalence of Sepsis - with teaching sessions in ED as well as discussion at Critical care outreach service (CCORS) and ICU governance meetings. Please see Appendix Bii.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 3 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide new Emergency Department staff with induction education on electronic records, NEWS alerts and observation prompts.

Verbatim wording from the response

“In order to improve performance with regards to contemporaneous record keeping we have repeatedly discussed this with all levels of nursing and medical staff at the twice daily Emergency Department huddles. New members of staff receive education around the EPR systems and the alerts in place to highlight the NEWS scoring system and prompts for when observations are due, which is all included in their written record of induction.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include the “just to let you know” ICU referral requirement in face-to-face and pre-commencement induction training for all ICU clinicians.

Verbatim wording from the response

“This has now been included in all induction training on ICU, which is held face to face, and in the induction material that is sent prior to commencing on the unit. This has been actioned and is implemented through each induction cycle.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 2 · response
Published 22 February 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026