PFD report

Janet Kathleen SEDDON · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 14 Oct 2024•North Yorkshire and York

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Absence of completed learning and actions following reporting errors
  2. Delays in clear disclosure of reporting errors to families and the Coroner
    Part of recurring concern: Failure to communicate safety-critical care information effectively between care providers and familiesPart of recurring concern: Unreliable disclosure of relevant evidence in formal proceedings
  3. Significant delays in investigating missed radiology reporting errors
    Part of recurring concern: Inadequate safety incident investigations
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Establish daily incident review and weekly escalation to Care Group governance leadership.

    Stated by York and Scarborough Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 October 2024.
  2. Action

    Discuss anonymised radiology cases through REALM and monitor reporter participation through annual appraisal.

    Stated by York and Scarborough Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 October 2024.
  3. Action

    Revise the Radiology Duty of Candour SOP with assessment procedures and response timeframes for discrepancy and harm-feedback cases.

    Stated by York and Scarborough Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 October 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of completed learning and actions following reporting errors

Wider context from the report

“1. The Trust became aware on the 7th of February 2023 that abdominal pathology requiring urgent assessment had been missed when Mrs Seddon’s CT scan was initially reported on the 30th of January 2023. I found at inquest that there had been significant progression of Mrs Seddon’s bowel obstruction in the period between the initial report and the subsequent review, and that the delay in identifying her condition more than minimally contributed to her death. 2. The Trust referred Mrs Seddon’s death to the Coroner on the basis that her family was concerned about possible omissions in primary care. Despite the Trust becoming aware of the missed pathology on the 7th of February 2023, it does not appear to have set in motion any process of investigation of the case until approximately September 2023. I was advised that a radiology case could be concluded in October 2023 that there had been a reporting error and that a reasonable body of radiologists would have identified the concerning pathology on the CT scan. This finding was referred to the clinical care group responsible for Mrs Seddon’s care for them to assess whether the error had caused harm to Mrs Seddon, but no such definitive assessment took place and the Trust closed the investigation. As a result, no disclosure was made to Mrs Seddon’s family of the error in accordance with the Trust’s statutory Duty of Candour. The report of the closed investigation, indicating that an error had occurred in the reporting of the scan but no assessment of harm had been made, was not received by the court until February 2024, more than a year after Mrs Seddon’s death. 3. My concerns relate to – a) the very significant delay in addressing whether the missed abdominal pathology was the result of a reporting error; b) the absence of any proper assessment of harm caused to Mrs Seddon as a result of the error; c) the delay in clear disclosure of the error to Mrs Seddon’s family and to the Coroner; d) the absence of evidence that all relevant learning arising from the above has occurred and any actions arising from such learning have been completed; e) the potential risk of death to others in the event of a recurrence of any of the above. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in clear disclosure of reporting errors to families and the Coroner

Wider context from the report

“1. The Trust became aware on the 7th of February 2023 that abdominal pathology requiring urgent assessment had been missed when Mrs Seddon’s CT scan was initially reported on the 30th of January 2023. I found at inquest that there had been significant progression of Mrs Seddon’s bowel obstruction in the period between the initial report and the subsequent review, and that the delay in identifying her condition more than minimally contributed to her death. 2. The Trust referred Mrs Seddon’s death to the Coroner on the basis that her family was concerned about possible omissions in primary care. Despite the Trust becoming aware of the missed pathology on the 7th of February 2023, it does not appear to have set in motion any process of investigation of the case until approximately September 2023. I was advised that a radiology case could be concluded in October 2023 that there had been a reporting error and that a reasonable body of radiologists would have identified the concerning pathology on the CT scan. This finding was referred to the clinical care group responsible for Mrs Seddon’s care for them to assess whether the error had caused harm to Mrs Seddon, but no such definitive assessment took place and the Trust closed the investigation. As a result, no disclosure was made to Mrs Seddon’s family of the error in accordance with the Trust’s statutory Duty of Candour. The report of the closed investigation, indicating that an error had occurred in the reporting of the scan but no assessment of harm had been made, was not received by the court until February 2024, more than a year after Mrs Seddon’s death. 3. My concerns relate to – a) the very significant delay in addressing whether the missed abdominal pathology was the result of a reporting error; b) the absence of any proper assessment of harm caused to Mrs Seddon as a result of the error; c) the delay in clear disclosure of the error to Mrs Seddon’s family and to the Coroner; d) the absence of evidence that all relevant learning arising from the above has occurred and any actions arising from such learning have been completed; e) the potential risk of death to others in the event of a recurrence of any of the above. ”

Is this part of a recurring concern?

Yes — Failure to communicate safety-critical care information effectively between care providers and families; Unreliable disclosure of relevant evidence in formal proceedings.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Significant delays in investigating missed radiology reporting errors

Wider context from the report

“1. The Trust became aware on the 7th of February 2023 that abdominal pathology requiring urgent assessment had been missed when Mrs Seddon’s CT scan was initially reported on the 30th of January 2023. I found at inquest that there had been significant progression of Mrs Seddon’s bowel obstruction in the period between the initial report and the subsequent review, and that the delay in identifying her condition more than minimally contributed to her death. 2. The Trust referred Mrs Seddon’s death to the Coroner on the basis that her family was concerned about possible omissions in primary care. Despite the Trust becoming aware of the missed pathology on the 7th of February 2023, it does not appear to have set in motion any process of investigation of the case until approximately September 2023. I was advised that a radiology case could be concluded in October 2023 that there had been a reporting error and that a reasonable body of radiologists would have identified the concerning pathology on the CT scan. This finding was referred to the clinical care group responsible for Mrs Seddon’s care for them to assess whether the error had caused harm to Mrs Seddon, but no such definitive assessment took place and the Trust closed the investigation. As a result, no disclosure was made to Mrs Seddon’s family of the error in accordance with the Trust’s statutory Duty of Candour. The report of the closed investigation, indicating that an error had occurred in the reporting of the scan but no assessment of harm had been made, was not received by the court until February 2024, more than a year after Mrs Seddon’s death. 3. My concerns relate to – a) the very significant delay in addressing whether the missed abdominal pathology was the result of a reporting error; b) the absence of any proper assessment of harm caused to Mrs Seddon as a result of the error; c) the delay in clear disclosure of the error to Mrs Seddon’s family and to the Coroner; d) the absence of evidence that all relevant learning arising from the above has occurred and any actions arising from such learning have been completed; e) the potential risk of death to others in the event of a recurrence of any of the above. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of proper assessment of harm caused by reporting errors

Wider context from the report

“1. The Trust became aware on the 7th of February 2023 that abdominal pathology requiring urgent assessment had been missed when Mrs Seddon’s CT scan was initially reported on the 30th of January 2023. I found at inquest that there had been significant progression of Mrs Seddon’s bowel obstruction in the period between the initial report and the subsequent review, and that the delay in identifying her condition more than minimally contributed to her death. 2. The Trust referred Mrs Seddon’s death to the Coroner on the basis that her family was concerned about possible omissions in primary care. Despite the Trust becoming aware of the missed pathology on the 7th of February 2023, it does not appear to have set in motion any process of investigation of the case until approximately September 2023. I was advised that a radiology case could be concluded in October 2023 that there had been a reporting error and that a reasonable body of radiologists would have identified the concerning pathology on the CT scan. This finding was referred to the clinical care group responsible for Mrs Seddon’s care for them to assess whether the error had caused harm to Mrs Seddon, but no such definitive assessment took place and the Trust closed the investigation. As a result, no disclosure was made to Mrs Seddon’s family of the error in accordance with the Trust’s statutory Duty of Candour. The report of the closed investigation, indicating that an error had occurred in the reporting of the scan but no assessment of harm had been made, was not received by the court until February 2024, more than a year after Mrs Seddon’s death. 3. My concerns relate to – a) the very significant delay in addressing whether the missed abdominal pathology was the result of a reporting error; b) the absence of any proper assessment of harm caused to Mrs Seddon as a result of the error; c) the delay in clear disclosure of the error to Mrs Seddon’s family and to the Coroner; d) the absence of evidence that all relevant learning arising from the above has occurred and any actions arising from such learning have been completed; e) the potential risk of death to others in the event of a recurrence of any of the above. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish daily incident review and weekly escalation to Care Group governance leadership.

Verbatim wording from the response

“The governance structure within the Care Group, to review incidents, has significantly changed with a daily review of all incidents and weekly escalation process to Care Group Governance Lead (Consultant Anaesthetist) and Associate Chief Nurse.”

Source location

Response from York & Scarborough Teaching Hospitals NHS Foundation Trust
Page 1 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss anonymised radiology cases through REALM and monitor reporter participation through annual appraisal.

Verbatim wording from the response

“This case was discussed at the Radiology Events and Learning Meeting (REALM) in November 2023. Minutes are not kept as per Royal College of Radiologists guidance and all cases are anonymised, to encourage open discussion. Attendance at REALM is high within the Trust and participation is monitored and discussed at individual reporter’s annual appraisal.”

Source location

Response from York & Scarborough Teaching Hospitals NHS Foundation Trust
Page 3 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise the Radiology Duty of Candour SOP with assessment procedures and response timeframes for discrepancy and harm-feedback cases.

Verbatim wording from the response

“The Trust Radiology Duty of Candour Standard Operating Procedure (SOP) (available should you wish to have sight of this) describes how discrepancies are assessed to establish if radiological errors have occurred and how these are then disclosed to clinicians to evaluate degree of harm and inform duty of candour conversations if required. This SOP is in line with, and applies, national Royal College guidance to our processes. It was last revised in July 2024, before this inquest, and that update included specifying the one-week turnaround timeframe for reporters responding to a candour panel, improving efficiency from the Radiology side of the process, and a two-week response timeframe for treating clinicians to respond to Radiology letters disclosing confirmed radiological errors and requesting feedback on the degree of harm.”

Source location

Response from York & Scarborough Teaching Hospitals NHS Foundation Trust
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add weekly Senior Leadership Team review and escalation of discrepancy cases lacking feedback on the level of harm.

Verbatim wording from the response

“A governance structure for reporting and escalation was added for discrepancy cases which involves the review of incidents at the weekly Senior Leadership Team (Assistant Chief Nurse, Assistant Chief Operating Officer, Care Group Director and the governance team) meetings, where the lack of feedback on the level of harm can be escalated.”

Source location

Response from York & Scarborough Teaching Hospitals NHS Foundation Trust
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the incident-response policy requiring a hot debrief or another incident response after relevant incidents.

Verbatim wording from the response

“It is to be noted that at the time of the incident the Trust followed its previous policy on incident management. The Trust moved to the new Patient Safety Incident Response Framework (PSIRF) in December 2023. Since that time revised systems and processes have been put in place to record, monitor, review and learn from incidents across the Trust. It is acknowledged that this incident should have had, under the old policy, a 72-hour report, and this was not undertaken. This has been reviewed within the Surgery Care Group and the new policy requiring either hot debrief or other form of incident response is now in place and is being used to proper effect.”

Source location

Response from York & Scarborough Teaching Hospitals NHS Foundation Trust
Page 1 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Incident Management Policy and Compassionate Engagement and Duty of Candour Policy.

Verbatim wording from the response

“Following the introduction of the new PSIRF framework the Trust updated the Incident Management Policy and Procedures (March 2024) and its Duty of Candour Policy, now called Compassionate Engagement and Duty of Candour Policy (June 2024) which are available should you wish to have sight of them.”

Source location

Response from York & Scarborough Teaching Hospitals NHS Foundation Trust
Page 1 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Submit further Radiology SOP updates for Radiology Directorate review and Care Group Board approval.

Verbatim wording from the response

“Further updates to the SOP have been developed to clarify that the receiving treating clinician’s Care Group governance team should be copied into the initial correspondence to the clinician, and if required escalation for feedback on level of harm will take place with the Cancer, Specialist and Support Services (CSCS) Care Group Director contacting the Director of the respective Care Group. This will ensure a more timely outcome regarding level of harm and in turn a duty of candour conversation with patient and/or family with the treating clinician, supported by a radiologist. These updates will be submitted to the next Radiology Directorate Meeting and on approval to CSCS Care Group Board for virtual agreement on 12/12/24.”

Source location

Response from York & Scarborough Teaching Hospitals NHS Foundation Trust
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement PSIRF-based systems to record, monitor, review and learn from incidents across the Trust.

Verbatim wording from the response

“It is to be noted that at the time of the incident the Trust followed its previous policy on incident management. The Trust moved to the new Patient Safety Incident Response Framework (PSIRF) in December 2023. Since that time revised systems and processes have been put in place to record, monitor, review and learn from incidents across the Trust. It is acknowledged that this incident should have had, under the old policy, a 72-hour report, and this was not undertaken. This has been reviewed within the Surgery Care Group and the new policy requiring either hot debrief or other form of incident response is now in place and is being used to proper effect.”

Source location

Response from York & Scarborough Teaching Hospitals NHS Foundation Trust
Page 1 · response
Published 15 October 2024

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026