PFD report

Anne TOWLSON · Prevention of Future Deaths report

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Issued 10 Feb 2025•Rutland and North Leicestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
6

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
3

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised6

  1. Failure to establish fitness for surgery before operating
    Part of recurring concern: Inadequate preoperative assessment of surgical suitability and risk
  2. Failure to ensure informed consent about surgical risks and mortality rates
    Part of recurring concern: Inadequate informed-consent processes for medical treatment
  3. Inadequate follow-up after serious surgery abroad
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Consider how to communicate risks to people considering medical treatment abroad.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 4 March 2025.
  2. Action

    Engage with the Turkish Government to improve the patient pathway.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 4 March 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish fitness for surgery before operating

Wider context from the report

“1) I am concerned about the fact that the inquest was unable to secure any information from the Turkish Hospital. We have no information about whether any independent enquiries were made either by the company who organised Mrs Towlson’s trip to Turkey for surgery, or the Turkish Hospital itself as to whether Mrs Towlson was fit for surgery. We have not been able to secure her medical records so have no understanding of what exactly the surgery consisted of, or what post-operative care and treatment was provided to Mrs Towlson. ”

Is this part of a recurring concern?

Yes — Inadequate preoperative assessment of surgical suitability and risk.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure informed consent about surgical risks and mortality rates

Wider context from the report

“2) I am concerned about the fact that we have no evidence to confirm whether Mrs Towlson was made aware of the risks and mortality rates associated with any of the surgical procedures she underwent in Turkey. ”

Is this part of a recurring concern?

Yes — Inadequate informed-consent processes for medical treatment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate follow-up after serious surgery abroad

Wider context from the report

“4) Whilst I appreciate the UK Government has no control over what happens abroad, I am concerned about the fact that British Citizens are travelling abroad for significant and serious surgical operations with seemingly little in the way of follow up and no way to return easily to the operating Hospital if they encounter complications once they are back in the UK. This is not only dangerous but could place a significant burden on the NHS. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of accessible return pathways to the operating hospital for post-operative complications

Wider context from the report

“4) Whilst I appreciate the UK Government has no control over what happens abroad, I am concerned about the fact that British Citizens are travelling abroad for significant and serious surgical operations with seemingly little in the way of follow up and no way to return easily to the operating Hospital if they encounter complications once they are back in the UK. This is not only dangerous but could place a significant burden on the NHS. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient time for patients to consider additional surgery before consenting

Wider context from the report

“3) I am concerned about the fact that Mrs Towlson had travelled to Turkey to have a tummy tuck and liposuction but was offered additional arm tuck surgery when she arrived at the hospital. I have concerns about the consenting process for this additional surgery as, on the balance of probabilities, Mrs Towlson was not given enough time to properly consider this decision. ”

Is this part of a recurring concern?

Yes — Inadequate informed-consent processes for medical treatment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of medical records for surgery and post-operative care

Wider context from the report

“1) I am concerned about the fact that the inquest was unable to secure any information from the Turkish Hospital. We have no information about whether any independent enquiries were made either by the company who organised Mrs Towlson’s trip to Turkey for surgery, or the Turkish Hospital itself as to whether Mrs Towlson was fit for surgery. We have not been able to secure her medical records so have no understanding of what exactly the surgery consisted of, or what post-operative care and treatment was provided to Mrs Towlson. ”

Is this part of a recurring concern?

Yes — Unreliable access to relevant clinical records for safe care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider how to communicate risks to people considering medical treatment abroad.

Verbatim wording from the response

“We are considering the impact medical tourism is having regarding patient safety and are engaging with the Turkish Government to improve the patient pathway. The UK Government is also considering how we can most effectively communicate with those considering medical treatment abroad, to ensure people are better informed about the risks of surgery and help them to plan accordingly. To protect patient safety, we understand the need to ensure appropriate aftercare, including considering when it may be safe to travel home.”

Source location

Response from DHSC
Page 2 · response
Published 4 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Engage with the Turkish Government to improve the patient pathway.

Verbatim wording from the response

“We are considering the impact medical tourism is having regarding patient safety and are engaging with the Turkish Government to improve the patient pathway. The UK Government is also considering how we can most effectively communicate with those considering medical treatment abroad, to ensure people are better informed about the risks of surgery and help them to plan accordingly. To protect patient safety, we understand the need to ensure appropriate aftercare, including considering when it may be safe to travel home.”

Source location

Response from DHSC
Page 2 · response
Published 4 March 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Assess medical tourism's impact on patient safety.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 4 March 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assess medical tourism's impact on patient safety.

Verbatim wording from the response

“We are considering the impact medical tourism is having regarding patient safety and are engaging with the Turkish Government to improve the patient pathway. The UK Government is also considering how we can most effectively communicate with those considering medical treatment abroad, to ensure people are better informed about the risks of surgery and help them to plan accordingly. To protect patient safety, we understand the need to ensure appropriate aftercare, including considering when it may be safe to travel home.”

Source location

Response from DHSC
Page 2 · response
Published 4 March 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026