PFD report

Thomas Gibson · Prevention of Future Deaths report

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Issued 19 Jun 2024•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
7

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised7

  1. Lack of clear guidance for communication of test results and patient presentation across specialisms and team roles
    Part of recurring concern: Unreliable communication of patient-care information between clinical staffPart of recurring concern: Unreliable inter-specialty communication for complex patient care
  2. Lack of required senior review when diagnostic results are incongruous or unexpected in context
    Part of recurring concern: Failure to ensure clinical investigation results are reliably available, interpreted and acted uponPart of recurring concern: Failure to provide effective senior clinical oversight of patient care
  3. Lack of minimum standards for obtaining clinical context when reviewing isolated test or investigation results
    Part of recurring concern: Failure to ensure clinical investigation results are reliably available, interpreted and acted upon
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Deliver regular ECG interpretation teaching and promote second opinions from appropriately qualified clinicians or cardiologists.

    Stated by Manchester University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 June 2024.
  2. Action

    Expand simulation and Human Factors training through a rolling programme for junior doctors across MFT sites.

    Stated by Manchester University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 June 2024.
  3. Action

    Disseminate learning from missed opportunities and lessons through junior doctor teaching, governance meetings and mortality meetings.

    Stated by Manchester University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 June 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.6

  1. Position

    Royal Colleges, specialist societies and the GMC are identified as responsible for developing ECG interpretation training and guidance.

    Stated by National Institute for Health and Care ExcellenceRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clear guidance for communication of test results and patient presentation across specialisms and team roles

Wider context from the report

“2. Having carefully considered all of the evidence at inquest, I am concerned that there does not appear to be clear guidance available to those working within the Trust as to what is required when communicating (particularly as to test results and a patient’s presentation) as between different specialisms and as between different roles within the team. ”

Is this part of a recurring concern?

Yes — Unreliable communication of patient-care information between clinical staff; Unreliable inter-specialty communication for complex patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of required senior review when diagnostic results are incongruous or unexpected in context

Wider context from the report

“4. I am also concerned that there does not currently appear to be any particular requirement in place for a senior review of the patient to take place in circumstances where diagnostic tests undertaken yield results which appear incongruous / unexpected in the context of their presentation. ”

Is this part of a recurring concern?

Yes — Failure to ensure clinical investigation results are reliably available, interpreted and acted upon; Failure to provide effective senior clinical oversight of patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of minimum standards for obtaining clinical context when reviewing isolated test or investigation results

Wider context from the report

“3. Connected with the above, I am concerned that the court heard evidence to the effect there is no specific guidance as to expected minimum standards as to obtaining appropriate context / information for clinicians (whether from the HIVE system or otherwise) when asked to review a single test or investigation result in isolation. ”

Is this part of a recurring concern?

Yes — Failure to ensure clinical investigation results are reliably available, interpreted and acted upon.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of authoritative national guidelines for ECG use and interpretation across clinical settings

Wider context from the report

“1. The court heard evidence that ECGs are used by different professional groups in a wide range of clinical settings. A consultant cardiologist in this case gave evidence that complete heart block was sometimes a wholly incidental finding on ECG, with the patient not previously exhibiting any obvious signs or symptoms. In the present case, the court heard evidence that the computer-generated interpretations of two ECGs were both incorrect, and that three different (relatively experienced) doctors misinterpreted the ECGs. In those circumstances, I am concerned there are currently no authoritative national guidelines (such as those which exist for CTGs) in place as to the use and interpretation of ECGs in various clinical settings. ”

Is this part of a recurring concern?

Yes — Unreliable ECG use and interpretation for clinical decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to audit the sufficiency of detail in discharge summaries

Wider context from the report

“6. It is a matter of concern that no audit as to the sufficiency of detail contained in discharge summaries appears to have been undertaken to date in the light of the issues identified by the Trust’s High Impact Learning Assessment. ”

Is this part of a recurring concern?

Yes — Failure of care and safety auditing to identify deficiencies; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake wider audit of pre-discharge ECG interpretation in the Emergency Department and Acute Medical Unit

Wider context from the report

“5. Given the Trust’s own findings on investigation, I am concerned that no wider audit of ECGs interpreted in the Emergency Department / Acute Medical Unit prior to discharge of patients appears to have been undertaken; and ”

Is this part of a recurring concern?

Yes — Failure of care and safety auditing to identify deficiencies; Unreliable ECG use and interpretation for clinical decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake broader learning reviews of ECG misinterpretation and its clinical context

Wider context from the report

“1. Whilst some important learning has been derived from the Trust’s review of the care provided to Mr Gibson, I am concerned that a narrow focus on the error of three different doctors to interpret two ECGs correctly (rather than any broader consideration of the context in which such misinterpretations occurred) represents a missed opportunity to fully understand the factors that led to Mr Gibson’s discharge from hospital, thus creating a risk of future deaths. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver regular ECG interpretation teaching and promote second opinions from appropriately qualified clinicians or cardiologists.

Verbatim wording from the response

“ECG training is delivered regularly as part of the Wythenshawe medical teaching programme. The training also encourages junior members of the team and other Health Care Professionals (HCPs) to have a low threshold to seek a second opinion either from a Consultant/Specialist Trainee (who are signed off as competent to interpret ECGs independently) or cardiologist.”

Source location

Responses from NICE and MFT
Page 6 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand simulation and Human Factors training through a rolling programme for junior doctors across MFT sites.

Verbatim wording from the response

“The concept of “human factors” in healthcare is described as “enhancing clinical performance through an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour and abilities and application of that knowledge in clinical settings”.² We are therefore expanding our simulation and Human Factors training. This HF training will form part of regular teaching programmes for medical and surgical junior doctors and the content and syllabus will be discussed with the HFA. The aim is to have a rolling 12-month programme established by 31 December 2024. This programme will look at how to provide training across MFT sites.”

Source location

Responses from NICE and MFT
Page 6 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate learning from missed opportunities and lessons through junior doctor teaching, governance meetings and mortality meetings.

Verbatim wording from the response

“Acute Medicine and ED have weekly junior doctor teaching sessions. Once a month these are based on ‘missed opportunities’ or ‘lessons learnt’ from the previous month. This includes clinical cases or themes relating to errors to ensure learning is disseminated across the teams. Relevant cases are also added to the monthly governance meetings and mortality meetings which have a broader reach to include Consultants and senior nursing staff.”

Source location

Responses from NICE and MFT
Page 7 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct the second phase of the ECG process audit to assess the impact of revised documentation and education.

Verbatim wording from the response

“However, it was agreed that there would be benefit in performing an audit to ensure that the correct processes are being followed in ED with regard to the Standard Operating Procedure (SOP), i.e. ECG reviewed by the appropriately qualified member of staff with interpretation and action plan documented. This audit used data from timepoints in December 2023 with 64% of ECGs having an interpretation documented within the medical records. Of those not interpreted within the ED, some patients had opted to leave the department, and some had been under the care of specialties so not the direct responsibility of ED teams. Since that audit we have revised the SOP around documenting standards and delivered education on which patients should receive an ECG. The second phase of the audit will now take place to assess the impact of that intervention.”

Source location

Responses from NICE and MFT
Page 7 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Engage the Human Factors Academy to understand and mitigate factors contributing to incorrect ECG interpretation.

Verbatim wording from the response

“1. The Trust has given careful consideration to this concern and apologises for giving the impression of a narrow focus. The Trust is aware that there is a longstanding issue with ECG interpretation both within the UK and internationally. Multiple studies have confirmed that the accuracy of ECG interpretation varies from 42% for medical students and 75% for cardiologists (who are the experts at interpreting ECGs).¹ These issues with ECG interpretation are present even after extensive training and other interventions. For this reason, we have focused on the Human Factors errors in clinical medicine and have engaged with our Human Factors Academy (HFA). This will support us to understand better the other factors at play which contribute to incorrect ECG interpretation; and which can be mitigated in the future.”

Source location

Responses from NICE and MFT
Page 5 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Royal Colleges, specialist societies and the GMC are identified as responsible for developing ECG interpretation training and guidance.

Verbatim wording from the response

“They have explained that teaching clinicians to take a history and interpret an ECG are both very important, however we do not feel that it is possible to produce a guideline that would achieve this aim, and therefore we do not believe that NICE is the relevant body to take action on this point. We would suggest that the request is directed to the relevant Royal Colleges/Specialist Societies and to the General Medical Council (GMC), who are responsible for postgraduate and undergraduate training respectively.”

Source location

Responses from NICE and MFT
Page 2 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Producing guidance to teach clinicians ECG interpretation is not considered possible.

Verbatim wording from the response

“The patient safety leads at NICE have discussed the report and understand that your request is that we develop guidance on teaching clinicians to interpret ECG readings correctly.”

Source location

Responses from NICE and MFT
Page 2 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A random audit of selected ECGs is considered unable to provide assurance about interpretation quality.

Verbatim wording from the response

“5. As stated above, it is well documented that ECG interpretation accuracy varies between 42% and 75% (expert cardiologists) and so it has been agreed by the Clinical Head of Division and the WTWA Associate Medical Director for Quality and Patient Safety that performing a random audit of selected ECGs would not provide assurance of the quality of interpretation. The only way to seek assurance would be to audit all ECGs and this would be extremely onerous on the ED department and distract from delivery of patient care. An audit presented in August 2024 has shown that we perform 100–190 ECGs every day in ED which amounts to 41% of all attendees. Of these ECGs, 35–56% of them have an abnormality detected.”

Source location

Responses from NICE and MFT
Page 7 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Registrar review is considered an appropriately senior arrangement, so consultant oversight of every ECG is not considered reasonable.

Verbatim wording from the response

“4. Whilst no Consultant reviewed the ECG prior to Mr Gibson being discharged, the Registrars did review this. A Registrar is an appropriately senior clinician to discharge a patient; it is not anticipated or reasonable for a Consultant to oversee all ECG interpretation 24 hours a day, as the opportunity cost of this would adversely impact other activity that necessitates Consultant input.”

Source location

Responses from NICE and MFT
Page 7 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Developing guidance on teaching clinicians ECG interpretation is not considered within the relevant functions.

Verbatim wording from the response

“They have explained that teaching clinicians to take a history and interpret an ECG are both very important, however we do not feel that it is possible to produce a guideline that would achieve this aim, and therefore we do not believe that NICE is the relevant body to take action on this point. We would suggest that the request is directed to the relevant Royal Colleges/Specialist Societies and to the General Medical Council (GMC), who are responsible for postgraduate and undergraduate training respectively.”

Source location

Responses from NICE and MFT
Page 2 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Auditing all Emergency Department ECGs is considered excessively onerous and likely to distract from patient care.

Verbatim wording from the response

“5. As stated above, it is well documented that ECG interpretation accuracy varies between 42% and 75% (expert cardiologists) and so it has been agreed by the Clinical Head of Division and the WTWA Associate Medical Director for Quality and Patient Safety that performing a random audit of selected ECGs would not provide assurance of the quality of interpretation. The only way to seek assurance would be to audit all ECGs and this would be extremely onerous on the ED department and distract from delivery of patient care. An audit presented in August 2024 has shown that we perform 100–190 ECGs every day in ED which amounts to 41% of all attendees. Of these ECGs, 35–56% of them have an abnormality detected.”

Source location

Responses from NICE and MFT
Page 7 · response
Published 26 June 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Revise the ECG documentation standard operating procedure and educate staff on which patients should receive an ECG.

    Stated by Manchester University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 June 2024.
  2. 2

    Establish and implement a discharge-summary template meeting Professional Records Standards Body requirements, with required clinical information and medication updates.

    Stated by Manchester University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 June 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise the ECG documentation standard operating procedure and educate staff on which patients should receive an ECG.

Verbatim wording from the response

“However, it was agreed that there would be benefit in performing an audit to ensure that the correct processes are being followed in ED with regard to the Standard Operating Procedure (SOP), i.e. ECG reviewed by the appropriately qualified member of staff with interpretation and action plan documented. This audit used data from timepoints in December 2023 with 64% of ECGs having an interpretation documented within the medical records. Of those not interpreted within the ED, some patients had opted to leave the department, and some had been under the care of specialties so not the direct responsibility of ED teams. Since that audit we have revised the SOP around documenting standards and delivered education on which patients should receive an ECG. The second phase of the audit will now take place to assess the impact of that intervention.”

Source location

Responses from NICE and MFT
Page 7 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and implement a discharge-summary template meeting Professional Records Standards Body requirements, with required clinical information and medication updates.

Verbatim wording from the response

“6. A Task and Finish Group involving colleagues in Primary Care and MFT clinicians was set up in April 2024 to ensure that discharge summaries conform to a basic standard set by the Professional Records Standards Body. A new template has been produced which includes all relevant descriptors. It is important that discharge summaries are kept succinct to enable all relevant information to be easily accessed by the receiving clinician. However it is also important that the relevant information is included to ensure that the care provided and ongoing plan can be understood by Primary Care colleagues. As part of the changes made, this new version will automatically provide any medication updates and concerns and each section must be completed: see example below. This template has been signed off by Primary Care; and colleagues in”

Source location

Responses from NICE and MFT
Page 7 · response
Published 26 June 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026