PFD report

Gary McDonald · Prevention of Future Deaths report

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Issued 20 Sep 2022•Worcestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
4

Named on the report

Responses found
1

Of 4 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure to routinely follow up discrepancies between disclosed mental health history and community GP records
    Part of recurring concern: Failure to reliably reconcile mental-health and medication history in prison healthcare
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Introduce Version 4 of the Early Days in Custody pathway and passport as a systematic healthcare induction checklist.

    Stated by Practice Plus GroupStated completedThe respondent said that this action was complete when they made their response on 6 October 2022.
  2. Action

    Implement Day 5 Senior Nurse management review and keyword searches of GP records for undisclosed suicide, self-harm or mental-health history.

    Stated by Practice Plus GroupStated completedThe respondent said that this action was complete when they made their response on 6 October 2022.
  3. Action

    Implement GP2GP transfer of community GP records into HMP Hewell’s healthcare system.

    Stated by Practice Plus GroupStated completedThe respondent said that this action was complete when they made their response on 6 October 2022.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to routinely follow up discrepancies between disclosed mental health history and community GP records

Wider context from the report

“5) I am concerned that there is currently no system in place at HMP Hewell to follow up with a prisoner any discrepancy between the mental health history which he has disclosed on arrival at the prison, and that revealed in his community GP records. Experience suggests that a prisoner with a recorded history of mental health issues, particularly one which includes a recent episode of attempted suicide or self-harm through overdose, may be at his most vulnerable during his first days and weeks at a prison, and having been reluctant to disclose such issues for any number of reasons ( e.g. fear, embarrassment ), may be reassured to be told that healthcare staff at the prison are aware of that history and can provide confidential support. In my view, without routine follow-up in such cases, there remains a significant risk that a prisoner’s recent significant history of suicide or self-harm may be overlooked in those important early days and weeks in prison, and that such prisoners will therefore be at an increased risk of further episodes of attempted suicide during that period. ”

Is this part of a recurring concern?

Yes — Failure to reliably reconcile mental-health and medication history in prison healthcare.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce Version 4 of the Early Days in Custody pathway and passport as a systematic healthcare induction checklist.

Verbatim wording from the response

“Since the Inquest, the Head of Healthcare has consulted with other stakeholders within the team about the concern raised and have considered ways this concern can be alleviated. The healthcare team have introduced an updated version (V4) of the EDiC pathway and passport. This “passport” is a document that serves as a checklist to be completed by the healthcare induction team. By working through such a checklist in a systematic way, assurance is gained that all identified needs are being met for all patients, and to a consistent standard.”

Source location

Response Practice Plus Group
Page 3 · response
Published 6 October 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement Day 5 Senior Nurse management review and keyword searches of GP records for undisclosed suicide, self-harm or mental-health history.

Verbatim wording from the response

“The key change between the previous version and Version 4 of this EDiC pathway is the timing of the Initial Management Review. It has been moved from Day 3 to Day 5 and now includes key word searches for suicide/self-harm references and will be undertaken after the GP2GP transition process has been completed. This key word search of the GP records has been implemented to identify any discrepancies in the information that the patient has disclosed during the reception screenings. If a patient was to deny a history of mental health illness during the reception screenings, the key word search would pick this history up in his GP records.”

Source location

Response Practice Plus Group
Page 3 · response
Published 6 October 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement GP2GP transfer of community GP records into HMP Hewell’s healthcare system.

Verbatim wording from the response

“As part of a national NHS England rollout programme since April 2022, the Healthcare team and patients alike at HMP Hewell have benefitted from the introduction of the SystmOne upgrades commonly referred to as GP2GP. GP2GP is a process whereby the entire patient’s record from the community GP is transferred into HMP Hewell, where in effect the Healthcare team becomes the patient’s registered GP practice. The GP2GP functionality supports a number of benefits including:”

Source location

Response Practice Plus Group
Page 2 · response
Published 6 October 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce follow-up discussions for identified discrepancies, including suicide and self-harm questions, mental-health referrals where indicated, and corresponding clinical records.

Verbatim wording from the response

“At the point where the Day 5 management check has been completed, we have introduced new measures such as the key word search that address those specific concerns raised by the Coroner. These measures enable identification of previously undisclosed information and discrepancies about previous suicidal ideation and/or self-harm (irrespective of when). If any discrepancy is identified a member of the EDiC team (either a nurse or HCA) will return to meet the patient, informing him of our findings and then proceed to ask him 2 specific questions:”

Source location

Response Practice Plus Group
Page 3 · response
Published 6 October 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Share lessons learned from the inquest across Practice Plus Group services.

    Stated by Practice Plus GroupStated plannedThe respondent said that this action was planned when they made their response on 6 October 2022.
  2. 2

    Conduct a pilot of mental-health triage screening for every new reception.

    Stated by Practice Plus GroupStated completedThe respondent said that this action was complete when they made their response on 6 October 2022.
  3. 3

    Undertake a formal review of the Early Days in Custody Passport Version 4 by the end of December 2022.

    Stated by Practice Plus GroupStated plannedThe respondent said that this action was planned when they made their response on 6 October 2022.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.2

  1. 1

    If a patient denies current suicidal thoughts and mental-health support needs, no further action is taken.

    Stated by Practice Plus GroupNo action considered necessaryThe respondent said that no further action was needed.
  2. 2

    Permanent mental-health triage screening remains subject to contractual discussions with the subcontracted mental-health provider.

    Stated by Practice Plus GroupUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share lessons learned from the inquest across Practice Plus Group services.

Verbatim wording from the response

“I hope that the above information provides you with reassurance that the concerns expressed have been addressed. Practice Plus Group is committed to ensuring the high quality provision of healthcare services to all prisoners at HMP Hewell and Early Days in Custody is something that is regularly reviewed for improvement and a formal review of the EDiC Passport v4 will take place by end of December 2022. We will also ensure that any lessons learnt as a result of this inquest are shared across all of Practice Plus Group’s services.”

Source location

Response Practice Plus Group
Page 4 · response
Published 6 October 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a pilot of mental-health triage screening for every new reception.

Verbatim wording from the response

“We have also recently undertaken a pilot exercise for mental health triage screening of every new reception, and that typically was being undertaken on day 2. This pilot exercise took place during May - July 2022. The results of this pilot exercise were positive from both the patients and team/clinicians perspectives. On this basis, the introduction of the MH triage on a permanent basis is now subject to contractual discussions between Practice Plus Group and Midlands Partnership Foundation Trust (MPFT) as our sub-contracted mental health provider.”

Source location

Response Practice Plus Group
Page 4 · response
Published 6 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake a formal review of the Early Days in Custody Passport Version 4 by the end of December 2022.

Verbatim wording from the response

“I hope that the above information provides you with reassurance that the concerns expressed have been addressed. Practice Plus Group is committed to ensuring the high quality provision of healthcare services to all prisoners at HMP Hewell and Early Days in Custody is something that is regularly reviewed for improvement and a formal review of the EDiC Passport v4 will take place by end of December 2022. We will also ensure that any lessons learnt as a result of this inquest are shared across all of Practice Plus Group’s services.”

Source location

Response Practice Plus Group
Page 4 · response
Published 6 October 2022

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

If a patient denies current suicidal thoughts and mental-health support needs, no further action is taken.

Verbatim wording from the response

“• Question 1: “Does the patient have any current thoughts of suicide or self-harm?” If Yes, we will then open an ACCT and complete a TAG referral to the MH team. If No, we then proceed to Q2.”

Source location

Response Practice Plus Group
Page 4 · response
Published 6 October 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Permanent mental-health triage screening remains subject to contractual discussions with the subcontracted mental-health provider.

Verbatim wording from the response

“We have also recently undertaken a pilot exercise for mental health triage screening of every new reception, and that typically was being undertaken on day 2. This pilot exercise took place during May - July 2022. The results of this pilot exercise were positive from both the patients and team/clinicians perspectives. On this basis, the introduction of the MH triage on a permanent basis is now subject to contractual discussions between Practice Plus Group and Midlands Partnership Foundation Trust (MPFT) as our sub-contracted mental health provider.”

Source location

Response Practice Plus Group
Page 4 · response
Published 6 October 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026