PFD report

James Fitzpatrick · Prevention of Future Deaths report

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Issued 12 Feb 2026•Dorset

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
4

Named on the report

Responses found
4

Of 4 recipients

Stated actions
18

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to ensure accurate and complete handover information
    Part of recurring concern: Unreliable clinical handover processesPart of recurring concern: Unreliable shift handover processes
  2. Lack of written national guidance for handovers across healthcare settings
    Part of recurring concern: Unreliable clinical handover processes
  3. Lack of written local guidance for undertaking and recording handovers
    Part of recurring concern: Unreliable handover of care information and responsibility
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Strengthen Good medical practice standards on continuity of care, information sharing, safe delegation and handover responsibilities.

    Stated by General Medical CouncilStated completedThe respondent said that this action was complete when they made their response on 13 February 2026.
  2. Action

    Analyse consultation responses on Leadership and management and Raising concerns guidance.

    Stated by General Medical CouncilStated in progressThe respondent said that this action was in progress when they made their response on 13 February 2026.
  3. Action

    Develop updated Leadership and management and Raising concerns guidance following the consultation.

    Stated by General Medical CouncilStated plannedThe respondent said that this action was planned when they made their response on 13 February 2026.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.9

  1. Position

    Clinical standards and clinical advice on handovers fall outside the respondent’s professional-regulatory functions.

    Stated by General Medical CouncilOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure accurate and complete handover information

Wider context from the report

“(4) Two weeks prior to his death, Jim was moved to another ward within Alderney Hospital. There was a verbal handover undertaken which was recorded in the electronic patient records. No written handover was provided. The patient records referred to him being a “high risk of choking” and “on an unofficial soft diet”. This information was not true and was not recorded anywhere else in his records or risk assessments. (5) Further evidence was given that at the time of Jim’s death there were a number of agency workers at Alderney Hospital, and they would rely on information provided to them at the start of their shift during the handover as they would not have time to go through each patient’s records to appraise themselves of the patient’s history and risks. A daily written handover sheet was provided at the beginning of each shift which would be updated during the day, however from the daily handover sheet provided to the Court for the day of Jim’s death, pertinent general information about Jim was missing from that handover sheet. (6) The lack of written local and national guidance on the handover of a patient’s care creates a risk that incorrect or incomplete information can be passed to those caring for an individual which may impact upon the patient’s care and may lead to a future death. ”

Is this part of a recurring concern?

Yes — Unreliable clinical handover processes; Unreliable shift handover processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of written national guidance for handovers across healthcare settings

Wider context from the report

“(1) There is a lack of written national guidance on how handovers between Doctors, Nurses and support staff should be undertaken either when a patient is moved between wards or hospitals, or when there is the handover to staff starting a shift who will be taking over the care of the person. Whilst it is acknowledged that each Trust has different policies and procedures in place, there is no generic national guidance to assist in ensuring relevant, pertinent and critical information is passed on to those who will be caring for the patient. (2) Evidence was provided that national guidance currently exists in England and Wales for handovers relating to emergency care in acute hospitals, however there is no other guidance for other healthcare settings as to what a handover should include or how it should be undertaken. ”

Is this part of a recurring concern?

Yes — Unreliable clinical handover processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of written local guidance for undertaking and recording handovers

Wider context from the report

“(3) Within DHUFT there is a lack of written guidance or policy as to how handovers should be undertaken and recorded by those working within the Trust. ”

Is this part of a recurring concern?

Yes — Unreliable handover of care information and responsibility.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen Good medical practice standards on continuity of care, information sharing, safe delegation and handover responsibilities.

Verbatim wording from the response

“We recently completed a review of Good medical practice and the latest version (effective from 30 January 2024) was developed following an extensive public consultation process, involving members of the professions, the public, patients and other stakeholders. Analysis of the responses revealed that team working and continuity of care were priority themes and we strengthened the guidance in several areas to reflect this.”

Source location

2026-0087 - Response from General Medical Council
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Analyse consultation responses on Leadership and management and Raising concerns guidance.

Verbatim wording from the response

“Our review of our guidance on Leadership and management and Raising concerns”

Source location

2026-0087 - Response from General Medical Council
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop updated Leadership and management and Raising concerns guidance following the consultation.

Verbatim wording from the response

“We have recently conducted a public consultation on these two pieces of guidance, and we are in the process of analysing the results. We intend to publish a report on the findings of the consultation later this year and will go on to develop an updated version of the guidance. We will consider the concerns raised in your report as part of this review process.”

Source location

2026-0087 - Response from General Medical Council
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver outreach talks and workshops supporting implementation of professional standards, including communication, teamwork, information sharing and patient safety.

Verbatim wording from the response

“Our Outreach teams across the UK regularly give talks and run workshops on the implementation of our guidance to our registrants. These workshops will often highlight the importance of communication, teamwork, ensuring effective information sharing and prioritising patient safety.”

Source location

2026-0087 - Response from General Medical Council
Page 4 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore opportunities to promote handover, continuity of care, teamwork and communication expectations through Outreach when promoting updated guidance.

Verbatim wording from the response

“We will explore opportunities to promote our expectations regarding handovers, continuity of care, team working and communication with our Outreach team as we look to promote and implement our updated guidance on Leadership and management and Raising concerns.”

Source location

2026-0087 - Response from General Medical Council
Page 4 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a quality standard requiring structured patient handovers during transitions of care for adults admitted with a medical emergency.

Verbatim wording from the response

“NICE has published limited guidance in this area. NICE guideline Emergency and acute medical care in over 16s: service delivery and organisation (NG94) covers organising and delivering emergency and acute medical care for people aged over 16 in the community and in hospital, and recommends the use of structured handovers during transitions of care. The NICE quality standard Emergency and acute medical care in over 16s (QS174) states in quality statement 4 that ‘Adults admitted with a medical emergency have a structured patient handover during transitions of care’. However, these recommendations do not quite apply to the circumstances of this report”

Source location

2026-0087 - Response from National Institute for Health and Care Excellence
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a guideline recommending structured patient handovers during transitions of care for adults receiving emergency and acute medical care.

Verbatim wording from the response

“NICE has published limited guidance in this area. NICE guideline Emergency and acute medical care in over 16s: service delivery and organisation (NG94) covers organising and delivering emergency and acute medical care for people aged over 16 in the community and in hospital, and recommends the use of structured handovers during transitions of care. The NICE quality standard Emergency and acute medical care in over 16s (QS174) states in quality statement 4 that ‘Adults admitted with a medical emergency have a structured patient handover during transitions of care’. However, these recommendations do not quite apply to the circumstances of this report”

Source location

2026-0087 - Response from National Institute for Health and Care Excellence
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Scope handover processes across all mental health inpatient units by June 2026 to identify required changes.

Verbatim wording from the response

“Alongside this immediate action to develop this guidance we have adopted a focus on handovers as a Trust Quality Priority for 2026/27. As part of this work, the first action is to scope the handover processes across all mental health inpatient units by June 2026. This will allow us to understand current approaches, the reasoning behind them, and what changes are required in light of the learning from this inquest whilst we await the new electronic health record. Establishing the Quality Priority for “Improving Inpatient and Transfer of Care Handovers”, means that audits of any incidents relating to concerns regarding handover processes will be reviewed and reported through the Directorate Management Groups for oversight and assurance. The auditing processes will be undertaken between June 2026 and March 2027.”

Source location

2026-0087 - Response from Dorset Healthcare University NHS Foundation Trust
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit handover-related incidents across inpatient wards, report findings through governance groups, and monitor progress quarterly through March 2027.

Verbatim wording from the response

“Alongside this immediate action to develop this guidance we have adopted a focus on handovers as a Trust Quality Priority for 2026/27. As part of this work, the first action is to scope the handover processes across all mental health inpatient units by June 2026. This will allow us to understand current approaches, the reasoning behind them, and what changes are required in light of the learning from this inquest whilst we await the new electronic health record. Establishing the Quality Priority for “Improving Inpatient and Transfer of Care Handovers”, means that audits of any incidents relating to concerns regarding handover processes will be reviewed and reported through the Directorate Management Groups for oversight and assurance. The auditing processes will be undertaken between June 2026 and March 2027.”

Source location

2026-0087 - Response from Dorset Healthcare University NHS Foundation Trust
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Prioritise a robust, accurate, live handover function in the pan-Dorset electronic health record planned for 2028.

Verbatim wording from the response

“We are committed to ensuring that the development and implementation of the new pan-Dorset electronic health record in 2028 prioritises a robust, accurate, and live handover function to support safe and consistent practice across all services.”

Source location

2026-0087 - Response from Dorset Healthcare University NHS Foundation Trust
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and take SBAR-based inpatient handover guidance through internal governance.

Verbatim wording from the response

“We are committed to ensuring that the development and implementation of the new pan-Dorset electronic health record in 2028 prioritises a robust, accurate, and live handover function to support safe and consistent practice across all services.”

Source location

2026-0087 - Response from Dorset Healthcare University NHS Foundation Trust
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Clinical standards and clinical advice on handovers fall outside the respondent’s professional-regulatory functions.

Verbatim wording from the response

“We do not set clinical standards or give clinical advice to our registrants. This is the role of a wide range of other bodies, such as the National Institute for Health and Care Excellence (NICE), government health departments and the medical royal colleges. I can see that you have sent your report to NICE.”

Source location

2026-0087 - Response from General Medical Council
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Clinical standards and advice on handovers are assigned to bodies such as NICE, government health departments and medical royal colleges.

Verbatim wording from the response

“We do not set clinical standards or give clinical advice to our registrants. This is the role of a wide range of other bodies, such as the National Institute for Health and Care Excellence (NICE), government health departments and the medical royal colleges. I can see that you have sent your report to NICE.”

Source location

2026-0087 - Response from General Medical Council
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The NMC is responsible for responding to concerns about incorrect information handed over during a previous patient transfer.

Verbatim wording from the response

“4. In a previous transfer, incorrect information was handed over about the person concerned This area of concern is for the NMC to respond to.”

Source location

2026-0087 - Response from National Institute for Health and Care Excellence
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

DHUFT is responsible for addressing the lack of written local handover guidance or policy.

Verbatim wording from the response

“3. Within DHUFT there is a lack of written guidance or policy as to how handovers should be undertaken and recorded This area of concern is for DHUFT to respond to.”

Source location

2026-0087 - Response from National Institute for Health and Care Excellence
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Detailed handover guidance for every healthcare facility would be impractical for a central organisation and unsuitable for differing local contexts.

Verbatim wording from the response

“We believe that detailed specific guidance for every individual healthcare facility on patient handover would be very challenging for a central organisation to produce and would not be well adapted to the local setting and context. Instead, each organisation should produce local, relevant guidance based on the resources outlined above.”

Source location

2026-0087 - Response from National Institute for Health and Care Excellence
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

An additional general recommendation to include all pertinent information in written handover sheets is unlikely to be effective.

Verbatim wording from the response

“5. Staff relied on information provided to them at the start of their shift during the handover and a daily written handover sheet, provided at the beginning of each shift and updated during the day I have addressed this point above in explaining the various guidelines that exist for healthcare practitioners. We do not feel that an additional general recommendation to ‘ensure all pertinent information is included in written handover sheets’ is likely to prove effective.”

Source location

2026-0087 - Response from National Institute for Health and Care Excellence
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing guidance from the NMC, GMC, NHS England and CQC is sufficient, so further NICE guidance on handovers is unlikely to improve safety.

Verbatim wording from the response

“We have carefully considered this request, and our conclusion is that further NICE guidance in this area would not add to the guidance already available from other organisations such as the Nursing and Midwifery Council (NMC) the General Medical Council (GMC) and NHS England and overseen by the Care Quality Commission (CQC). I have explained our reasoning for this below”

Source location

2026-0087 - Response from National Institute for Health and Care Excellence
Page 1 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing professional standards adequately address communication, handover, record keeping, risk escalation and safe transfer of care.

Verbatim wording from the response

“While we recognise the concerns raised, we consider that communication, handover, record keeping, escalation of risk, and the safe transfer of responsibility for care are already addressed adequately within the Nursing and Midwifery Council’s professional standards, including The Code: Professional standards of practice and behaviour for nurses, midwives and nursing associates and the Standards of proficiency for registered nurses.”

Source location

2026-0087 - Response from Nursing and Midwifery Council
Page 2 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

National bodies are responsible for issuing any future community and mental health handover guidance.

Verbatim wording from the response

“Trust Response: Following the concerns raised, we undertook a further review to determine whether any national guidance was in development. At present, we are not aware of any proposed updates or new guidance documents regarding community and mental health handover processes. We await the response from the National Bodies identified in your Regulation 28 report (NICE, GMC,”

Source location

2026-0087 - Response from Dorset Healthcare University NHS Foundation Trust
Page 1 · response
Published 13 February 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Continue liaising with the Nursing and Midwifery Council to identify partnership opportunities for raising communication and collaboration standards.

    Stated by General Medical CouncilStated in progressThe respondent said that this action was in progress when they made their response on 13 February 2026.
  2. 2

    Publish a report on the consultation findings.

    Stated by General Medical CouncilStated plannedThe respondent said that this action was planned when they made their response on 13 February 2026.
  3. 3

    Share the report with the Intelligence Sharing Hub to identify and disseminate emerging concerns or risks across regulators and patient safety organisations.

    Stated by Nursing and Midwifery CouncilStated completedThe respondent said that this action was complete when they made their response on 13 February 2026.
  4. 4

    Discuss the report at the Intelligence Sharing Hub’s next meeting.

    Stated by Nursing and Midwifery CouncilStated plannedThe respondent said that this action was planned when they made their response on 13 February 2026.
  5. 5

    Meet with the General Medical Council to discuss aligning positions on handovers and future collaborative working.

    Stated by Nursing and Midwifery CouncilStated completedThe respondent said that this action was complete when they made their response on 13 February 2026.
  6. 6

    Share the report’s concerns with relevant NMC teams for assessment under usual processes.

    Stated by Nursing and Midwifery CouncilStated completedThe respondent said that this action was complete when they made their response on 13 February 2026.
  7. 7

    Establish improving inpatient and transfer-of-care handovers as a Trust Quality Priority for 2026/27.

    Stated by Dorset Healthcare University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 13 February 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue liaising with the Nursing and Midwifery Council to identify partnership opportunities for raising communication and collaboration standards.

Verbatim wording from the response

“We will continue to liaise with the NMC to identify any areas where we can work in partnership to raise awareness of the expected standards regarding communication and collaboration across the professions we regulate. One of the areas in which we have already done this is in maternity care, where we have worked with the NMC to develop resources to support professionals working in this area.”

Source location

2026-0087 - Response from General Medical Council
Page 4 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a report on the consultation findings.

Verbatim wording from the response

“We have recently conducted a public consultation on these two pieces of guidance, and we are in the process of analysing the results. We intend to publish a report on the findings of the consultation later this year and will go on to develop an updated version of the guidance. We will consider the concerns raised in your report as part of this review process.”

Source location

2026-0087 - Response from General Medical Council
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the report with the Intelligence Sharing Hub to identify and disseminate emerging concerns or risks across regulators and patient safety organisations.

Verbatim wording from the response

“• We have shared your report with our Intelligence Sharing Hub (ISH) to assess and share emerging concerns or risks identified across other regulators and patient safety organisations. The report will be discussed at its next meeting.”

Source location

2026-0087 - Response from Nursing and Midwifery Council
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss the report at the Intelligence Sharing Hub’s next meeting.

Verbatim wording from the response

“• We have shared your report with our Intelligence Sharing Hub (ISH) to assess and share emerging concerns or risks identified across other regulators and patient safety organisations. The report will be discussed at its next meeting.”

Source location

2026-0087 - Response from Nursing and Midwifery Council
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Meet with the General Medical Council to discuss aligning positions on handovers and future collaborative working.

Verbatim wording from the response

“• Met with the General Medical Council to discuss whether there are any areas where we can align to strengthen our joint position on handovers and to explore opportunities for future collaborative working to develop some joint messaging highlighting the expected standards for communication within and across the multi-disciplinary team”

Source location

2026-0087 - Response from Nursing and Midwifery Council
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the report’s concerns with relevant NMC teams for assessment under usual processes.

Verbatim wording from the response

“• Taken steps to ensure that the concerns raised in your report have been shared with relevant teams within the NMC to assess whether we need to take any further steps in line with our usual processes”

Source location

2026-0087 - Response from Nursing and Midwifery Council
Page 3 · response
Published 13 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish improving inpatient and transfer-of-care handovers as a Trust Quality Priority for 2026/27.

Verbatim wording from the response

“Alongside this immediate action to develop this guidance we have adopted a focus on handovers as a Trust Quality Priority for 2026/27. As part of this work, the first action is to scope the handover processes across all mental health inpatient units by June 2026. This will allow us to understand current approaches, the reasoning behind them, and what changes are required in light of the learning from this inquest whilst we await the new electronic health record. Establishing the Quality Priority for “Improving Inpatient and Transfer of Care Handovers”, means that audits of any incidents relating to concerns regarding handover processes will be reviewed and reported through the Directorate Management Groups for oversight and assurance. The auditing processes will be undertaken between June 2026 and March 2027.”

Source location

2026-0087 - Response from Dorset Healthcare University NHS Foundation Trust
Page 3 · response
Published 13 February 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026