Report evidence summary
Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised. 36
Cambridgeshire County Council
Evaluate virtual and face-to-face family support to create a blended offer for piloting and rollout.
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Cambridgeshire County Council
Develop a formalised contextual safeguarding approach across the Local Children’s Safeguarding Partnership.
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Cambridgeshire County Council
Operate the YOUniTed partnership to integrate children’s mental health and emotional wellbeing services across statutory, NHS and voluntary-sector organisations.
View source
Cambridgeshire County Council
Review mental health legislation training to support practitioners working with young people transitioning to adult services.
View source
Cambridgeshire County Council
Embed regular safeguarding supervision for mental health staff across Tier 4 and CAMHS services.
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Cambridgeshire County Council
Carry out a comparative audit of how Cambridgeshire and Peterborough assess Early Help outcomes and progress.
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Cambridgeshire County Council
Maintain multi-agency governance and complex-case meetings to oversee vulnerable young people, complex inpatient cases and discharge planning.
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Cambridgeshire County Council
Operate the Joint Access to Support Panel and joint funding protocol to identify risks, coordinate multi-agency support, and agree auditable funding arrangements.
View source
Cambridgeshire County Council
Deliver bespoke training on emotional wellbeing, serious mental illness and Children’s Services’ role in supporting young people and families.
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Cambridgeshire County Council
Develop consistent children’s-centre services and local professional networks using an every-contact-counts approach.
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Cambridgeshire County Council
Establish regular multi-agency forums in each Cambridgeshire quadrant for partnership discussion and decisions on families with escalating risks or unclear support.
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Cambridgeshire County Council
Update and disseminate the Section 85/86 and Section 117 referral, assessment and aftercare procedure, including parent-carer assessments and mental health needs.
View source
Cambridgeshire County Council
Develop targeted support packages for at-risk adolescents, exploited young people and their siblings, including protective behaviours, networks and contextual-safeguarding support.
View source
Cambridgeshire County Council
Launch a single referral point for children’s mental health and emotional wellbeing services.
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Cambridgeshire County Council
Continue discussions with health commissioners and the local authority about the need for 24/7 in-home care and whether bespoke or fully funded provision is required.
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Cambridgeshire County Council
Include children and young people with significant mental health needs in the shared assessment and support pathway across social care, health and education.
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Cambridgeshire County Council
Consolidate use of the integrated Early Help case-management module and consider expanding secure information-sharing access to voluntary and community providers.
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Cambridgeshire County Council
Implement a structured engagement programme with children, young people and families to test and monitor the Early Help strategy.
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Cambridgeshire County Council
Roll out contextual-safeguarding training, guidance and specialist trauma-informed professional development.
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Cambridgeshire County Council
Co-produce a safeguarding children policy for CAMHS with parents and children.
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Cambridgeshire County Council
Maintain trained Education Inclusion officers who quality-assure alternative provision, monitor attendance and progress, and scrutinise safeguarding and placement decisions.
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Cambridgeshire County Council
Create a consistent four-quadrant integrated structure for local-authority early-help and youth-intervention teams, including new teams and linked specialist services.
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Cambridgeshire County Council
Roll out Early Help management-information-system access and training for Lead Professionals.
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Cambridgeshire County Council
Review and improve multi-agency support before admission and after discharge for young people with acute mental health needs, incorporating learning from the deaths.
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Cambridgeshire County Council
Create clearer referral pathways, strengthen partner capacity and recommission integrated support for children below the CAMHS threshold.
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Cambridgeshire County Council
Adopt Motivational Interviewing as the shared Early Help practice model and support implementation through multi-agency training and reflective practice.
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Cambridgeshire County Council
Audit contacts to the Integrated Front Door and address uncertainty about statutory duties and relevant mental health policies.
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Cambridgeshire and Peterborough NHS Foundation Trust
Continue discussing with the CCG and Local Authority how to meet needs for 24/7 in-home care, including bespoke arrangements or a fully funded service.
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Cambridgeshire and Peterborough NHS Foundation Trust
Review diagnostic processes in light of the coroner’s recommendations and ICD-11 changes.
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Cambridgeshire and Peterborough NHS Foundation Trust
Continue working with the CCG to develop services for children with significant mental health difficulties.
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Cambridgeshire and Peterborough NHS Foundation Trust
Remind all doctors of ICD-11 diagnostic changes.
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Cambridgeshire and Peterborough NHS Foundation Trust
Clarify which AWOL policy has been superseded.
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Cambridgeshire and Peterborough NHS Foundation Trust
Review all Trust policies to align them with best-practice guidance and make them understandable and usable for staff.
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Cambridgeshire and Peterborough NHS Foundation Trust
Review the AWOL policy with staff, service users and carers to address its meaningfulness and usability concerns.
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Merseyside Police
Approve an immediate addition to relevant Authorised Professional Practice guidance on reluctant victims or witnesses.
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Merseyside Police
Write to every Local Safeguarding Children Partnership chair to highlight the guidance change and seek support for sharing it with relevant board members.
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× Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Failure of managerial policy-change controls to prevent recurrence of superseded-policy confusion
Wider context from the report “(4) AWOL patients from Darwin Centre for Young People (For CPFT). I heard evidence that since Chris’ death, staff have been reminded of the applicable policies; and that an audit has shown good compliance with the provision for calling the local signallers. I heard evidence that there is to be a further review of CPFT’s own AWOL policy. I remain concerned that: (i) CPFT’s own policy is too lengthy and complex to serve as reference-guidance during a live AWOL incident. In particular the flow chart summary is unnecessarily complex and hard to follow (at least as a tool to consult during a stressful incident); (ii) there is a risk of confusion in having two policies both of which are meant to be followed; (iii) there did not appear be desktop-drills / other training exercises / information grab-packs (etc.) to ensure that all nurses in charge are properly equipped and trained to deal with AWOL incidents effectively (iv) steps ought to be taken at managerial level to ensure that the confusion over the two policies and whether one had been superseded (evidence of which only emerged during the inquest) cannot recur in this, or other areas, when new policies are introduced.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Insufficient knowledge, guidance and supervision among education inclusion officers and social workers supporting adolescents at risk of self-harm or suicide
Wider context from the report “(2) Involvement of CCC alongside CPFT in complex adolescent mental health cases where the risk is of suicide / self-harm (For CCC). In some respects CCC’s involvement in Chris and Sam’s care (social care and education) lacked direction, focus, knowledge and efficiency. I heard evidence of improvements in training in the relevant education and social work teams, and concerning the new Strong Families, Strong Communities Securing Best Outcomes for Children Strategy (March 2021). Further, that CCC is restructuring all of its early help and adolescent services and will be implementing a formal contextual safeguarding framework and that these developments will be in place by the end of 2021. I am concerned that in the midst of restructuring and new guidance, there remains a risk that education inclusion officers and social workers on the ground may still not have sufficient knowledge, guidance and supervision to ensure that CCC give practical and robust support to parents and adolescent patients, alongside treating healthcare agencies, where the main risk of serious harm to the child is from self-harm or suicide arising from adolescent mental health disorders , rather than neglect of harm by a third party.
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Reluctance to use a Borderline Personality Disorder diagnosis
Wider context from the report “(3) Diagnosis of Borderline Personality Disorder (For CPFT). I am concerned that the evidence in Chris’ case, in particular, suggested a degree of age-related reluctance consistently to use the terminology of Borderline Personality Disorder (or Emerging Personality Disorder or EUPD) , even when a highly specialist second opinion had supported this and appeared to have been accepted. There are risks associated with a reluctance to use a personality disorder diagnosis (c.f. Position Statement from the Royal College of Psychiatrists dated January 2020). I received evidence that there have already been some changes/improvements in the preparedness to recognise Borderline Personality Disorder and that further consideration will be given in the context of the new ICD 11.
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Unavailability of in-area supported accommodation for adolescent mental health patients
Wider context from the report “(1) Overnight assistance for adolescent mental health patients being cared for at home but with high levels of need (For CPFT and CCC). I heard evidence of increased funding for CPFT being used to extend home treatment options, but that this would be unlikely to extend to a 24/7 service. I also heard evidence from CCC that available support would now be considered under s17 Children Act or s117 Mental Health Act or both but that this would need to be jointly funded between social care and health. I remain concerned that a clear pathway to securing overnight assistance (even if only on a respite basis) for similar cases of exceptional need has not yet been clearly agreed between CPFT and CCC. I am concerned that if alternative supported accommodation in the community were the best solution, there does not appear to be provision for it in-area , so that admission to a mental health unit becomes more likely.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation AWOL policy failing to provide concise and usable live-incident guidance
Wider context from the report “(4) AWOL patients from Darwin Centre for Young People (For CPFT). I heard evidence that since Chris’ death, staff have been reminded of the applicable policies; and that an audit has shown good compliance with the provision for calling the local signallers. I heard evidence that there is to be a further review of CPFT’s own AWOL policy. I remain concerned that: (i) CPFT’s own policy is too lengthy and complex to serve as reference-guidance during a live AWOL incident . In particular the flow chart summary is unnecessarily complex and hard to follow (at least as a tool to consult during a stressful incident); (ii) there is a risk of confusion in having two policies both of which are meant to be followed; (iii) there did not appear be desktop-drills / other training exercises / information grab-packs (etc.) to ensure that all nurses in charge are properly equipped and trained to deal with AWOL incidents effectively (iv) steps ought to be taken at managerial level to ensure that the confusion over the two policies and whether one had been superseded (evidence of which only emerged during the inquest) cannot recur in this, or other areas, when new policies are introduced.
” Is this part of a recurring concern? Yes — Unreliable AWOL response processes .
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Lack of an agreed pathway for securing overnight assistance for adolescent mental health patients cared for at home
Wider context from the report “(1) Overnight assistance for adolescent mental health patients being cared for at home but with high levels of need (For CPFT and CCC). I heard evidence of increased funding for CPFT being used to extend home treatment options, but that this would be unlikely to extend to a 24/7 service. I also heard evidence from CCC that available support would now be considered under s17 Children Act or s117 Mental Health Act or both but that this would need to be jointly funded between social care and health. I remain concerned that a clear pathway to securing overnight assistance (even if only on a respite basis) for similar cases of exceptional need has not yet been clearly agreed between CPFT and CCC . I am concerned that if alternative supported accommodation in the community were the best solution, there does not appear to be provision for it in-area, so that admission to a mental health unit becomes more likely.
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Lack of drills, training exercises and information packs for nurses managing AWOL incidents
Wider context from the report “(4) AWOL patients from Darwin Centre for Young People (For CPFT). I heard evidence that since Chris’ death, staff have been reminded of the applicable policies; and that an audit has shown good compliance with the provision for calling the local signallers. I heard evidence that there is to be a further review of CPFT’s own AWOL policy. I remain concerned that: (i) CPFT’s own policy is too lengthy and complex to serve as reference-guidance during a live AWOL incident. In particular the flow chart summary is unnecessarily complex and hard to follow (at least as a tool to consult during a stressful incident); (ii) there is a risk of confusion in having two policies both of which are meant to be followed; (iii) there did not appear be desktop-drills / other training exercises / information grab-packs (etc.) to ensure that all nurses in charge are properly equipped and trained to deal with AWOL incidents effectively (iv) steps ought to be taken at managerial level to ensure that the confusion over the two policies and whether one had been superseded (evidence of which only emerged during the inquest) cannot recur in this, or other areas, when new policies are introduced.
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Conflicting or confusing AWOL policies
Wider context from the report “(4) AWOL patients from Darwin Centre for Young People (For CPFT). I heard evidence that since Chris’ death, staff have been reminded of the applicable policies; and that an audit has shown good compliance with the provision for calling the local signallers. I heard evidence that there is to be a further review of CPFT’s own AWOL policy. I remain concerned that: (i) CPFT’s own policy is too lengthy and complex to serve as reference-guidance during a live AWOL incident. In particular the flow chart summary is unnecessarily complex and hard to follow (at least as a tool to consult during a stressful incident); (ii) there is a risk of confusion in having two policies both of which are meant to be followed ; (iii) there did not appear be desktop-drills / other training exercises / information grab-packs (etc.) to ensure that all nurses in charge are properly equipped and trained to deal with AWOL incidents effectively (iv) steps ought to be taken at managerial level to ensure that the confusion over the two policies and whether one had been superseded (evidence of which only emerged during the inquest) cannot recur in this, or other areas, when new policies are introduced.
” Is this part of a recurring concern? Yes — Unreliable AWOL response processes .
Open source report
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Evaluate virtual and face-to-face family support to create a blended offer for piloting and rollout.
Verbatim wording from the response “Priority | Actions
Develop a new model of blended support for families bringing together the best of virtual and face to face interactions. | • Evaluate families’ experience of virtual and face to face support, and the relative progress made by families, to create a new blended offer for piloting and roll out.
| • Strengthen and refine the protocols for working with families where there are multiple children of different ages and/or with different levels of need so that their experience of support is more joined up.
Harness the full potential of children and families’ centres, building on the principles of Best Start in Life. | • Develop greater consistency in the children and family centre offer so that we have confidence that all families can access a good range of services.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 24 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Develop a formalised contextual safeguarding approach across the Local Children’s Safeguarding Partnership.
Verbatim wording from the response “Young people who are then assessed can either receive support currently from our Early Help Service or our Adolescent Service, depending on the individual’s level of need. All staff in these areas have received the new guidance and are provided with a minimum of monthly supervision to help them review any difficult issues or areas where there may be queries around the local partnership, and who might be best to deliver particular services to an individual young person. As we move into the new early help strategy already described to the Coroner, Strong Families, Strong Communities: securing best outcomes for children and young people, we will also be developing a formalised approach to contextual safeguarding across the Local Children’s Safeguarding Partnership.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 7 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Operate the YOUniTed partnership to integrate children’s mental health and emotional wellbeing services across statutory, NHS and voluntary-sector organisations.
Verbatim wording from the response “For example, a new Partnership, YOUniTed, launched on 1 July 2021. This was established to bring together mental and emotional health services for children and young people in Cambridgeshire and Peterborough. This Partnership is made up of Cambridgeshire and Peterborough NHS Foundation Trust, Cambridgeshire Community Services NHS Trust, Centre 33 and Ormiston Families. It is intended that together they will bring their expertise to help build relationships across our mental health and care system to ensure clinical services, voluntary organisations and local authority services work closer together to support children and young people with their mental health and wellbeing.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 1 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Review mental health legislation training to support practitioners working with young people transitioning to adult services.
Verbatim wording from the response “Importantly, for those navigating mental health legislation as well, we provide training to enhance practitioners’ understanding of the Mental Health Act 1983 through focusing on critical aspects of the Act; exploring the Code of Practice; section 117 responsibilities; Continuing Health Care and the Care Programme Approach. This training is also being reviewed to ensure it supports practitioners who are working with young people transitioning to adult services.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 8 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Embed regular safeguarding supervision for mental health staff across Tier 4 and CAMHS services.
Verbatim wording from the response “• Regular safeguarding supervision for mental health staff across Tier 4 and CAMHS services has been embedded resulting in improved multi agency working.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 3 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Carry out a comparative audit of how Cambridgeshire and Peterborough assess Early Help outcomes and progress.
Verbatim wording from the response “Measuring progress
Our commitment to continuing to improve our partnership-wide early help offer depends on our ability to accurately and consistently measure the progress made by the children and families who we support. In Peterborough, our tool for measuring the progress made by an individual family is the Outcomes Star. In Cambridgeshire we use a bespoke tool for measuring progress called the Measuring and Assessing Progress tool (MAP). In the short term, as we establish a more joined up approach to early help across Cambridgeshire and Peterborough, we will carry out a comparative audit of how outcomes and progress are assessed across the two local authorities and synthesise, as far as possible, the two approaches.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 22 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Maintain multi-agency governance and complex-case meetings to oversee vulnerable young people, complex inpatient cases and discharge planning.
Verbatim wording from the response “• A Children and Young People’s Mental Health and Emotional Wellbeing Board has been established including partners from the multi-agency network and the voluntary sector. Regular Complex Case Meetings involving senior leads from Children’s Social Care, NHS England and senior clinicians within mental health to discuss complex T4 cases and to support discharge planning.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 3 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Operate the Joint Access to Support Panel and joint funding protocol to identify risks, coordinate multi-agency support, and agree auditable funding arrangements.
Verbatim wording from the response “The whole multi-agency process is supported by the Joint Access to Support Panel (JASP). It is able to offer support in terms of identified and emerging risks and advise on prevention, mitigation and management. Identifying themes and gaps in provision through JASP also informs strategy and assists in the future planning and commissioning of services for local children and young people. JASP also ensures a focus on individualised child focused plans, independence and empowerment and remaining close to home where at all possible.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 5 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Deliver bespoke training on emotional wellbeing, serious mental illness and Children’s Services’ role in supporting young people and families.
Verbatim wording from the response “To support the new approach, there will be more detailed bespoke training delivered around emotional and mental well-being, serious mental illness and the role of Children’s Services in supporting young people and their families in this area. These changes will begin to be put in place over the remainder of the current financial year.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 7 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Develop consistent children’s-centre services and local professional networks using an every-contact-counts approach.
Verbatim wording from the response “Priority | Actions
Develop a new model of blended support for families bringing together the best of virtual and face to face interactions. | • Evaluate families’ experience of virtual and face to face support, and the relative progress made by families, to create a new blended offer for piloting and roll out.
| • Strengthen and refine the protocols for working with families where there are multiple children of different ages and/or with different levels of need so that their experience of support is more joined up.
Harness the full potential of children and families’ centres, building on the principles of Best Start in Life. | • Develop greater consistency in the children and family centre offer so that we have confidence that all families can access a good range of services.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 24 · response Published 2 June 2021
Open published response
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Establish regular multi-agency forums in each Cambridgeshire quadrant for partnership discussion and decisions on families with escalating risks or unclear support.
Verbatim wording from the response “Collective decision-making
Early help is a partnership endeavour. Creating the opportunity for partners to come together to contribute to shared decisions about how a family can best be supported is therefore an important underpinning of how we work. In each of the four quadrants there will be a regular forum for partners to discuss families or people where additional professional input might be needed. In Peterborough, the MASG panel will continue to perform this function. In Cambridgeshire, a new multi-agency forum will be convened on a regular basis in each quadrant. It will provide an opportunity for Lead Professionals to refer a family or young person with whom they have been working and for whom progress has slowed or risks have escalated for a multi-agency discussion and decision-making about future support options.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 21 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Update and disseminate the Section 85/86 and Section 117 referral, assessment and aftercare procedure, including parent-carer assessments and mental health needs.
Verbatim wording from the response “Since that time, however, there are clear policies in place which staff can and do use to support them in the delivery of their day to day duties. I attach the latest version of the Children Living Away from Home for 3 Months or More Section 85 and 86 Children Act 1989 (CA’89) & Section 117, (MHA’89) Referral, Assessment & After Care Procedure to this response for information. It has been updated to include clear guidance on the matter of parent carer assessments for disabled children and is included at Appendix 2. As noted above, children and young people with significant mental health needs are now specifically included within this care pathway, meaning that parents are able to request parent carer assessments in their own right.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 6 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Develop targeted support packages for at-risk adolescents, exploited young people and their siblings, including protective behaviours, networks and contextual-safeguarding support.
Verbatim wording from the response “Priority | Actions
Create more opportunities for high quality preventative work with at-risk adolescents and their younger siblings, particularly targeting those at risk of involvement in serious crime, violence or exploitation. | • Strengthen the role that lead professionals, from a range of agencies and organisations, play in supporting at-risk adolescents, including identifying ‘teachable moments’.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 26 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Launch a single referral point for children’s mental health and emotional wellbeing services.
Verbatim wording from the response “There is a comprehensive mobilisation plan to support the move to this new way of working. One of the first tasks of the YOUniTed Partnership will be to launch a single point of referral for all the services, to make it easier for young people to navigate and access the right support when they need it.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 2 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Continue discussions with health commissioners and the local authority about the need for 24/7 in-home care and whether bespoke or fully funded provision is required.
Verbatim wording from the response “This service is not commissioned to provide 24/7 in home support for young people. If this level of support were needed then this would be raised through either the joint funding panel or through the CCG Section 117 funding stream.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 4 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Include children and young people with significant mental health needs in the shared assessment and support pathway across social care, health and education.
Verbatim wording from the response “The two agencies in conjunction with education SEN services operate a shared approach to assessment and provision of packages in respect of other children with additional needs that may need to be met across the partnership already, and it has been formally agreed that we will now include children and young people with significant mental health needs in this care pathway. This allows the three partners to consider prevention, support and de-escalation at all stages of a young person’s care journey depending on need and enables parents and carers to engage with the wider network as a single support system.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 5 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Consolidate use of the integrated Early Help case-management module and consider expanding secure information-sharing access to voluntary and community providers.
Verbatim wording from the response “Sharing information
The ability to share information quickly and securely about a family with trusted professionals is critical to effective partnership working for early help. To that end we have invested in the development of an early help module as part of our integrated case management system for Children’s Services. The Liquid Logic early help module is now being extensively used by early help practitioners in children’s services, as well as partners in schools and health. Early feedback suggests that professionals find the system easy to use and navigate. Over the coming months we will be consolidating the effective use of the system by those who have received access and training.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 22 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Implement a structured engagement programme with children, young people and families to test and monitor the Early Help strategy.
Verbatim wording from the response “The voice of children, young people and their families
Listening to children, young people and families, and then acting on what they tell us, is central to making sure that this strategy, and the actions that flow from it, remain relevant and purposeful. We will therefore put in place a structured programme of engagement with children, young people and families that uses some existing and some new communication routes. The information gathered through this ongoing programme will help us first to test the principles and goals of this strategy and subsequently to monitor how well we are putting them into practice. The feedback routes that we will employ are summarised below:”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 22 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Roll out contextual-safeguarding training, guidance and specialist trauma-informed professional development.
Verbatim wording from the response “Develop a partnership wide approach to contextual safeguarding for at-risk adolescents. | • Roll out training, guidance and support for a wide range of practitioners who work with vulnerable young people in contextual safeguarding.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 26 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Co-produce a safeguarding children policy for CAMHS with parents and children.
Verbatim wording from the response “• Significant work in progress to co-produce a safeguarding children policy with parents and children in CAMHS.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 3 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Maintain trained Education Inclusion officers who quality-assure alternative provision, monitor attendance and progress, and scrutinise safeguarding and placement decisions.
Verbatim wording from the response “The role of the Education Inclusion officer is now clearly defined to provide guidance and critically evaluate the quality assurance and monitoring functions in Secondary Schools (and Academies) that support the improvement of attendance and educational outcomes for those most vulnerable children and young people who are at risk of exclusion or not receiving their full educational entitlement. Where appropriate, they broker, and quality assure, packages of individual support for those most vulnerable families and students.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 8 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Create a consistent four-quadrant integrated structure for local-authority early-help and youth-intervention teams, including new teams and linked specialist services.
Verbatim wording from the response “To enable us to help children, young people and their families more effectively we are creating a consistent approach to organising our local authority teams across Cambridgeshire and Peterborough.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 19 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Roll out Early Help management-information-system access and training for Lead Professionals.
Verbatim wording from the response “• Roll out access to and training in the Early Help management information system to provide better access to key information for Lead Professionals.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 19 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Review and improve multi-agency support before admission and after discharge for young people with acute mental health needs, incorporating learning from the deaths.
Verbatim wording from the response “Although young people with the most complex mental and emotional health needs represent only a very small percentage of the overall population who are experiencing mental ill-health, it is vital that we better understand and meet those needs. Cambridgeshire County Council has been working closely with Health colleagues in Cambridgeshire and Peterborough Foundation Trust and the Clinical Commissioning Group to review and understand how support to young people and their families can be improved both prior to admission and upon discharge, taking into account the lessons learned from the deaths of Sam and Chris Gould. The Safeguarding”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 2 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Create clearer referral pathways, strengthen partner capacity and recommission integrated support for children below the CAMHS threshold.
Verbatim wording from the response “Priority | Actions
Provide support earlier for children and young people experiencing poor emotional wellbeing to stop issues from becoming entrenched. | • Create clarity of referral pathways between different levels of support, with a single front door.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 27 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Adopt Motivational Interviewing as the shared Early Help practice model and support implementation through multi-agency training and reflective practice.
Verbatim wording from the response “Common practice model
We will be more effective in supporting families if all those delivering Early Help, from ‘community support’ to ‘targeted support’, are able to use a common language and a common approach. The way that professionals or other adults work with families and young people is the ‘practice model’ and defines the way in which that interaction takes place. From 2021 we will be adopting Motivational Interviewing as our shared practice model across all Early Help. This is the same practice model as is currently used by Children’s Social Care teams across Cambridgeshire and Peterborough.
Motivational Interviewing is based on the belief that every person has the potential for change. It is a strengths-based approach to supporting children and families which encompasses four key principles - empathy, congruence, positive regard and supporting self-efficacy.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 21 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Audit contacts to the Integrated Front Door and address uncertainty about statutory duties and relevant mental health policies.
Verbatim wording from the response “the specific teams that hold most of these type of cases. There is one route through which new contacts in relation to young people with mental health difficulties can be made, and staff in the Integrated Front Door (who review all such requests for services) have been required to familiarise themselves with our statutory duties and the relevant policy documents. We operate a frequent audit dip sample process around all contacts, and any areas where there may still be uncertainty are picked up through that process and addressed.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 7 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Continue discussing with the CCG and Local Authority how to meet needs for 24/7 in-home care, including bespoke arrangements or a fully funded service.
Verbatim wording from the response “The discussion about the need for 24/7 in home care will continue with the CCG and the Local Authority and whether any needs are best met though bespoke arrangements, or the demand is such as to require a fully funded service.”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 3 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Review diagnostic processes in light of the coroner’s recommendations and ICD-11 changes.
Verbatim wording from the response “CPFT have been reviewing diagnostic processes in the light of the coroner’s recommendations and the new ICD 11 (International classification of Disease). National implementation of the ICD 11 will follow in January 2022. ICD 11 changes many of the current diagnostic classifications including removing the diagnosis of emotionally unstable personality disorder. Rather than identifying discrete personality disorders the new ICD 11 defines mild, moderate or severe personality disorder and then and optional clarifying behaviour description. There six subtype descriptions any number of which can be combined. One of these is “borderline pattern”.”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 3 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Continue working with the CCG to develop services for children with significant mental health difficulties.
Verbatim wording from the response “CPFT are committed to working with the CCG to continue to develop services for children with significant mental health difficulties. Since the death of Sam and Chris Gould the CCG have commissioned the expansion of the First Response Service (FRS) to include a dedicated CAMHS crisis team. This provides direct access for children and families to a CAMHS professional to provide advice and come, hospital or clinic based face to face assessments. This service is commissioned by the CCG to operate 8-8 five days a week and offer brief interventions (up to two weeks).”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 2 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Remind all doctors of ICD-11 diagnostic changes.
Verbatim wording from the response “In CPFT we will be reminding all doctors of the changes to ICD 11 and we have contacted our electronic medical records provider to ask that they confirm that the changes will be embedded in the system.”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 3 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Clarify which AWOL policy has been superseded.
Verbatim wording from the response “CPFT accepts the concerns with regard to the AWOL policy and has commenced the process of reviewing this. In order to ensure that the concerns about meaningfulness and useability are fully addressed this will involve engagement with staff groups, service users and carers. That work is expected to be completed by October 2021. In the meantime clarity has been given with regard to the superseded policy.”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 3 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Review all Trust policies to align them with best-practice guidance and make them understandable and usable for staff.
Verbatim wording from the response “The Trust is currently undertaking a full review of all policies which will ensure that they are fully in line with the latest best practice guidance and that they are written in such a way that they are clearly understandable and usable by all members of staff. The review is led by myself as Medical Director and ████████, the Director of Nursing, Allied Health Professions and Quality, and will run over the next six months.”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 3 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Review the AWOL policy with staff, service users and carers to address its meaningfulness and usability concerns.
Verbatim wording from the response “CPFT accepts the concerns with regard to the AWOL policy and has commenced the process of reviewing this. In order to ensure that the concerns about meaningfulness and useability are fully addressed this will involve engagement with staff groups, service users and carers. That work is expected to be completed by October 2021. In the meantime clarity has been given with regard to the superseded policy.”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 3 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Approve an immediate addition to relevant Authorised Professional Practice guidance on reluctant victims or witnesses.
Verbatim wording from the response “With the assistance of Chief Superintendent ████████ from Cambridgeshire and my Staff Officer, Detective Inspector ████████, I have received a detailed briefing in relation to the case and studied the Regulation 28 Report closely. Please find below full details of the actions that I have commissioned to respond to the specific points raised within the report. I have worked closely with colleagues from the College of Policing to review the current Authorised Professional Practice (APP) in the context of the points arising from these inquests and it is evident that the inquests have identified a gap in the current APP. APP is national guidance that applies to every UK Police Force and underpins the National Policing curriculum for police investigative learning and development.
To that end, I have agreed with the College of Policing an immediate addition to the relevant APP.”
Source location 2021-0184-Response-from-NPCC_Published Page 1 · response Published 2 June 2021
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How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Write to every Local Safeguarding Children Partnership chair to highlight the guidance change and seek support for sharing it with relevant board members.
Verbatim wording from the response “I am also personally writing to the Chair of every Local Safeguarding Children Partnership to highlight this change and seek their support in sharing it with all relevant board members. This will support improved awareness across all agencies that the option and opportunity for a victim to re-engage with an investigation remains open to them at any point, in particular where there is a material change in circumstances, including their health.
I trust that the above actions respond in full to the matters of concern raised within the Regulation 28 Report and you are reassured in relation to the steps I have taken, such that they cover the totality of the identified concerns and address the identified learning.
In the event you wish to discuss this further or should you require any further information then please do not hesitate to contact me through my Staff Officer, details below.”
Source location 2021-0184-Response-from-NPCC_Published Page 2 · response Published 2 June 2021
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How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Any need for 24/7 in-home care must be considered through joint CCG and local-authority funding arrangements.
Verbatim wording from the response “This service is not commissioned to provide 24/7 in home support for young people. If this level of support were needed then this would be raised through either the joint funding panel or through the CCG Section 117 funding stream.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 4 · response Published 2 June 2021
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How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation The commissioned mental-health service is not commissioned to provide 24/7 in-home support.
Verbatim wording from the response “This service is not commissioned to provide 24/7 in home support for young people. If this level of support were needed then this would be raised through either the joint funding panel or through the CCG Section 117 funding stream.”
Source location 2021-0184-Response-from-Cambridgeshire-County-Council_Published Page 4 · response Published 2 June 2021
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How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation The concern about council involvement in complex adolescent mental health cases has been directed to the local authority.
Verbatim wording from the response “CPFT has considered with care the issues that you raised, and I will now address points (1), (3) and (4) in turn. (Point (2) has been directed to CCC).”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 2 · response Published 2 June 2021
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How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Teenagers are unlikely to meet the personality disorder diagnostic threshold before age 16 because ICD-11 requires symptoms to persist for at least two years.
Verbatim wording from the response “CPFT have been reviewing diagnostic processes in the light of the coroner’s recommendations and the new ICD 11 (International classification of Disease). National implementation of the ICD 11 will follow in January 2022. ICD 11 changes many of the current diagnostic classifications including removing the diagnosis of emotionally unstable personality disorder. Rather than identifying discrete personality disorders the new ICD 11 defines mild, moderate or severe personality disorder and then and optional clarifying behaviour description. There six subtype descriptions any number of which can be combined. One of these is “borderline pattern”.”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 3 · response Published 2 June 2021
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How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation The home treatment service is not commissioned to provide 24/7 in-home support; funding would need to be secured through designated funding arrangements.
Verbatim wording from the response “Additionally, the CCG have commissioned a CAMHS home treatment team. Recruitment to this is ongoing. It will work intensively with young people and families as an alternative to hospitalisation. This is a multi-disciplinary team and will be able to operate 9-9 with up to 3 contacts per day in the family home to provide treatment to young people and families. This will include supporting rapid discharge of patients from hospital who may not be best helped by hospital admission. As part of this the home treatment team is developing a DBT treatment programme for children with severe self-harm.
This service is not commissioned to provide 24/7 in home support for young people. If this level of support were needed then this would be raised through either the joint funding panel or through the CCG Section 117 funding stream.”
Source location 2021-0184-Response-from-Cambridgeshire-and-Peterborough-NHS-Foundation-Trust_Published Page 2 · response Published 2 June 2021
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