PFD report

Julie Louise Hancock · Prevention of Future Deaths report

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Issued 15 May 2023•Cornwall and Isles of Scilly

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to provide risk-appropriate thrombosis prophylaxis after elective knee replacement
    Part of recurring concern: Inadequate thromboprophylaxis for patients at risk of venous thromboembolism
  2. Failure to ensure clinicians access accurate thrombosis prophylaxis guidance
    Part of recurring concern: Inadequate thromboprophylaxis for patients at risk of venous thromboembolismPart of recurring concern: Incomplete clinical guidance for venous thromboembolism assessment and management
  3. Failure to identify the prescribing doctor and record prescribing decision-making
    Part of recurring concern: Failure to accurately record the identities of clinicians involved in patient carePart of recurring concern: Failure to reliably document the rationale for consequential decisionsPart of recurring concern: Inadequate recording of medication prescribing decisions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Review the Thrombosis and Anticoagulation policy arrangements through a larger workstream to improve accessibility and remove ambiguity.

    Stated by Royal Cornwall Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2023.
  2. Action

    Scrutinise and ratify the Thrombosis Prevention and Anticoagulation Policy in its current form through the steering group.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 19 May 2023.
  3. Action

    Audit the ten most recently uploaded document-library policies within three months to verify that the correct approval process was followed.

    Stated by Royal Cornwall Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    TPAS considered the policy’s acknowledged ambiguity insufficiently risky to warrant removal and ratified the current policy pending broader review.

    Stated by Royal Cornwall Hospitals NHS TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide risk-appropriate thrombosis prophylaxis after elective knee replacement

Wider context from the report

“I enclose the bundle of evidence. At pp A32-A54, you will find what I am told is the Trust’s Guideline Summary for Thrombosis Prevention and Anticoagulation. At p42, following elective knee replacement, it is suggested clinicians may choose any one of Aspirin ████████ for 14 days LMWH for 14 days and anti-embolism stockings Rivaroxaban ████████ once daily for 14 days As matters of fact, I am told Mrs Hancock was prescribed 14 days of aspirin, an apparent error, one unidentified doctor also prescribed Dalteparin which was stopped after a single dose. It is of concern that the doctor cannot be identified and I have no record of the decision-making. At C32, you will find the Trust’s full guidance for drug prophylaxis following elective knee replacement which is taken from its Thrombosis Prevention and Anticoagulation Policy v9.0 dated Feb 2022. It provides: Low risk – Aspirin ████████ daily for 14 days High Risk – Rivaroxaban ████████ daily for 14 days or Dalteparin or Enoxaparin for 28 days plus stockings (until discharge.) ████████ had not seen the full guidance previously despite it having been published for over a year which, as a consultant orthopaedic surgeon, is of concern in itself. █ further said that Mrs Hancock was high risk yet she appears to have been given prophylaxis for a low risk patient because the summary guidelines appear not to reflect accurately the full guidance. ████████, as I understood ███, said that it had been █ practice to prescribe aspirin to all high-risk patients since (at least) February 2022. This raises the question of whether other patients have died from a PE or DVT because of wrongly prescribed prophylaxis that have not been reported to this Office. You will need to consider the position. I have only considered the situation as it came before me, namely, for an elective knee replacement. As I understand the anticoagulation policy will have a much wider reach than that there is an obvious need to consider the implications across all the Trust’s services. ”

Is this part of a recurring concern?

Yes — Inadequate thromboprophylaxis for patients at risk of venous thromboembolism.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure clinicians access accurate thrombosis prophylaxis guidance

Wider context from the report

“I enclose the bundle of evidence. At pp A32-A54, you will find what I am told is the Trust’s Guideline Summary for Thrombosis Prevention and Anticoagulation. At p42, following elective knee replacement, it is suggested clinicians may choose any one of Aspirin ████████ for 14 days LMWH for 14 days and anti-embolism stockings Rivaroxaban ████████ once daily for 14 days As matters of fact, I am told Mrs Hancock was prescribed 14 days of aspirin, an apparent error, one unidentified doctor also prescribed Dalteparin which was stopped after a single dose. It is of concern that the doctor cannot be identified and I have no record of the decision-making. At C32, you will find the Trust’s full guidance for drug prophylaxis following elective knee replacement which is taken from its Thrombosis Prevention and Anticoagulation Policy v9.0 dated Feb 2022. It provides: Low risk – Aspirin ████████ daily for 14 days High Risk – Rivaroxaban ████████ daily for 14 days or Dalteparin or Enoxaparin for 28 days plus stockings (until discharge.) ████████ had not seen the full guidance previously despite it having been published for over a year which, as a consultant orthopaedic surgeon, is of concern in itself. █ further said that Mrs Hancock was high risk yet she appears to have been given prophylaxis for a low risk patient because the summary guidelines appear not to reflect accurately the full guidance. ████████, as I understood ███, said that it had been █ practice to prescribe aspirin to all high-risk patients since (at least) February 2022. This raises the question of whether other patients have died from a PE or DVT because of wrongly prescribed prophylaxis that have not been reported to this Office. You will need to consider the position. I have only considered the situation as it came before me, namely, for an elective knee replacement. As I understand the anticoagulation policy will have a much wider reach than that there is an obvious need to consider the implications across all the Trust’s services. ”

Is this part of a recurring concern?

Yes — Inadequate thromboprophylaxis for patients at risk of venous thromboembolism; Incomplete clinical guidance for venous thromboembolism assessment and management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to identify the prescribing doctor and record prescribing decision-making

Wider context from the report

“I enclose the bundle of evidence. At pp A32-A54, you will find what I am told is the Trust’s Guideline Summary for Thrombosis Prevention and Anticoagulation. At p42, following elective knee replacement, it is suggested clinicians may choose any one of Aspirin ████████ for 14 days LMWH for 14 days and anti-embolism stockings Rivaroxaban ████████ once daily for 14 days As matters of fact, I am told Mrs Hancock was prescribed 14 days of aspirin, an apparent error, one unidentified doctor also prescribed Dalteparin which was stopped after a single dose. It is of concern that the doctor cannot be identified and I have no record of the decision-making. At C32, you will find the Trust’s full guidance for drug prophylaxis following elective knee replacement which is taken from its Thrombosis Prevention and Anticoagulation Policy v9.0 dated Feb 2022. It provides: Low risk – Aspirin ████████ daily for 14 days High Risk – Rivaroxaban ████████ daily for 14 days or Dalteparin or Enoxaparin for 28 days plus stockings (until discharge.) ████████ had not seen the full guidance previously despite it having been published for over a year which, as a consultant orthopaedic surgeon, is of concern in itself. █ further said that Mrs Hancock was high risk yet she appears to have been given prophylaxis for a low risk patient because the summary guidelines appear not to reflect accurately the full guidance. ████████, as I understood ███, said that it had been █ practice to prescribe aspirin to all high-risk patients since (at least) February 2022. This raises the question of whether other patients have died from a PE or DVT because of wrongly prescribed prophylaxis that have not been reported to this Office. You will need to consider the position. I have only considered the situation as it came before me, namely, for an elective knee replacement. As I understand the anticoagulation policy will have a much wider reach than that there is an obvious need to consider the implications across all the Trust’s services. ”

Is this part of a recurring concern?

Yes — Failure to accurately record the identities of clinicians involved in patient care; Failure to reliably document the rationale for consequential decisions; Inadequate recording of medication prescribing decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Routine prescription of aspirin to high-risk patients regardless of prophylaxis guidance

Wider context from the report

“I enclose the bundle of evidence. At pp A32-A54, you will find what I am told is the Trust’s Guideline Summary for Thrombosis Prevention and Anticoagulation. At p42, following elective knee replacement, it is suggested clinicians may choose any one of Aspirin ████████ for 14 days LMWH for 14 days and anti-embolism stockings Rivaroxaban ████████ once daily for 14 days As matters of fact, I am told Mrs Hancock was prescribed 14 days of aspirin, an apparent error, one unidentified doctor also prescribed Dalteparin which was stopped after a single dose. It is of concern that the doctor cannot be identified and I have no record of the decision-making. At C32, you will find the Trust’s full guidance for drug prophylaxis following elective knee replacement which is taken from its Thrombosis Prevention and Anticoagulation Policy v9.0 dated Feb 2022. It provides: Low risk – Aspirin ████████ daily for 14 days High Risk – Rivaroxaban ████████ daily for 14 days or Dalteparin or Enoxaparin for 28 days plus stockings (until discharge.) ████████ had not seen the full guidance previously despite it having been published for over a year which, as a consultant orthopaedic surgeon, is of concern in itself. █ further said that Mrs Hancock was high risk yet she appears to have been given prophylaxis for a low risk patient because the summary guidelines appear not to reflect accurately the full guidance. ████████, as I understood ███, said that it had been █ practice to prescribe aspirin to all high-risk patients since (at least) February 2022. This raises the question of whether other patients have died from a PE or DVT because of wrongly prescribed prophylaxis that have not been reported to this Office. You will need to consider the position. I have only considered the situation as it came before me, namely, for an elective knee replacement. As I understand the anticoagulation policy will have a much wider reach than that there is an obvious need to consider the implications across all the Trust’s services. ”

Is this part of a recurring concern?

Yes — Inadequate thromboprophylaxis for patients at risk of venous thromboembolism.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Thrombosis and Anticoagulation policy arrangements through a larger workstream to improve accessibility and remove ambiguity.

Verbatim wording from the response

“On this basis TPAS have ratified the document in its current form with the understanding that it will be reviewed as part of a larger workstream to make the RCHT Thrombosis and Anticoagulation policy offerings more accessible and without ambiguity.”

Source location

Response from Royal Cornwall Hospitals NHS Trust
Page 5 · response
Published 19 May 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Scrutinise and ratify the Thrombosis Prevention and Anticoagulation Policy in its current form through the steering group.

Verbatim wording from the response

“We can advise the Policy referenced at the part heard inquest of Mrs Hancock, Thrombosis Prevention & Anticoagulation Policy V9 dated February 2022 has ambiguity with regard how it presents local interpretation of NICE Guidelines on orthopaedic thromboprophylaxis. This policy had been refreshed in January 2022 by the VTE practitioner who has since retired. This policy did not go through the appropriate sub board groups for scrutiny, review and sign off. It has since been scrutinised by the Thrombosis Prevention and Anticoagulation Steering Group (TPAS; meeting 20th June 2023) who are satisfied that the acknowledged ambiguity in a single section of the document does not pose a greater risk to our patient population than removal of this guideline, which covers every inpatient specialty, would pose to many patients.”

Source location

Response from Royal Cornwall Hospitals NHS Trust
Page 5 · response
Published 19 May 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit the ten most recently uploaded document-library policies within three months to verify that the correct approval process was followed.

Verbatim wording from the response

“It is anticipated that this policy will be separated into smaller, digestible policies (e.g. Management of Suspected/confirmed VTE; Prophylaxis for medical and/or surgical patients; Elective Orthopaedics) This updated policy/policies will then go through the appropriate channels and groups (TPAS, Medicines Practice Committee, full engagement with Care Group and Clinical Directors, Clinical Effectiveness Group, Policy Review Group and Quality Assurance Committee) before formal sign off and before it can be uploaded onto our documents library. We will be more than happy to share copies any updated policy/policies when they have been through scrutiny and sign off.”

Source location

Response from Royal Cornwall Hospitals NHS Trust
Page 5 · response
Published 19 May 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct mandatory annual audits of DVT prophylaxis prescribing for elective hip and knee replacement surgery.

Verbatim wording from the response

“Mrs Hancock had a DVT risk assessment prior to surgery. The Trust followed the NICE and RCHT elective knee replacement guidance and we have a standardised trust protocol based on these NICE Guidelines which was followed. Mrs Hancock has the correct prophylaxis prescribed. The orthopaedic surgeon who operated on Mrs Hancock is the orthopaedic audit lead and has been since 2011. Mandatory annual audit of DVT prophylaxis have been carried out and the Trust has been 100% compliant in correctly prescribing DVT prophylaxis in elective hip and knee replacement surgery.”

Source location

Response from Royal Cornwall Hospitals NHS Trust
Page 5 · response
Published 19 May 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

TPAS considered the policy’s acknowledged ambiguity insufficiently risky to warrant removal and ratified the current policy pending broader review.

Verbatim wording from the response

“We can advise the Policy referenced at the part heard inquest of Mrs Hancock, Thrombosis Prevention & Anticoagulation Policy V9 dated February 2022 has ambiguity with regard how it presents local interpretation of NICE Guidelines on orthopaedic thromboprophylaxis. This policy had been refreshed in January 2022 by the VTE practitioner who has since retired. This policy did not go through the appropriate sub board groups for scrutiny, review and sign off. It has since been scrutinised by the Thrombosis Prevention and Anticoagulation Steering Group (TPAS; meeting 20th June 2023) who are satisfied that the acknowledged ambiguity in a single section of the document does not pose a greater risk to our patient population than removal of this guideline, which covers every inpatient specialty, would pose to many patients.”

Source location

Response from Royal Cornwall Hospitals NHS Trust
Page 5 · response
Published 19 May 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The records identify the prescriber and document the rationale for suspending aspirin and prescribing dalteparin.

Verbatim wording from the response

“After discussion with Pharmacy and a review of the ePMA (Electronic prescribing & Medicines Administration) records there is a clear audit trail of who prescribed the Dalteparin and when.”

Source location

Response from Royal Cornwall Hospitals NHS Trust
Page 2 · response
Published 19 May 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing NICE-based Trust protocols, risk assessment, and mandatory audits are considered sufficient to ensure correct elective knee replacement DVT prophylaxis.

Verbatim wording from the response

“Mrs Hancock had a DVT risk assessment prior to surgery. The Trust followed the NICE and RCHT elective knee replacement guidance and we have a standardised trust protocol based on these NICE Guidelines which was followed. Mrs Hancock has the correct prophylaxis prescribed. The orthopaedic surgeon who operated on Mrs Hancock is the orthopaedic audit lead and has been since 2011. Mandatory annual audit of DVT prophylaxis have been carried out and the Trust has been 100% compliant in correctly prescribing DVT prophylaxis in elective hip and knee replacement surgery.”

Source location

Response from Royal Cornwall Hospitals NHS Trust
Page 5 · response
Published 19 May 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026