PFD report

Sapphire Kathleen BERNARD · Prevention of Future Deaths report

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Issued 5 Feb 2025•West Sussex, Brighton and Hove

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of inpatient psychiatric beds causing unacceptable A&E waits for people awaiting mental health beds
    Part of recurring concern: Failure to move people in mental health crisis promptly from A&E to appropriate mental-health carePart of recurring concern: Insufficient psychiatric inpatient bed capacity
  2. Unsuitability of A&E as a holding environment for people awaiting mental health beds
    Part of recurring concern: Failure to provide safe interim mental health care while assessment, detention or inpatient placement is pendingPart of recurring concern: Insufficient suitable acute mental-health settings for neurodiverse patientsPart of recurring concern: Unsafe emergency department care environments for people in mental health crisis
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Work with partners to improve timely discharge and support prompt admission for people awaiting mental health inpatient care.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 7 February 2025.
  2. Action

    Commission and extend 14 additional independent-sector acute adult mental health beds to support winter pressures and capacity.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 7 February 2025.
  3. Action

    Measure response times for people presenting to urgent and emergency mental-health services to support faster access to appropriate care.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 7 February 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    NHS provider organisations are responsible for ensuring existing environments follow national guidance and undertaking required risk assessments.

    Stated by NHS Surrey and Sussex Integrated Care BoardRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of inpatient psychiatric beds causing unacceptable A&E waits for people awaiting mental health beds

Wider context from the report

“1. The lack of inpatient beds leading to the unacceptable wait time in A&E for those suffering with their mental health who are awaiting a psychiatric beds. ”

Is this part of a recurring concern?

Yes — Failure to move people in mental health crisis promptly from A&E to appropriate mental-health care; Insufficient psychiatric inpatient bed capacity.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unsuitability of A&E as a holding environment for people awaiting mental health beds

Wider context from the report

“3. The unsuitability of the environment of A&E as a holding place for those in need of a mental health bed. 4. The evidence was that the environment in A&E as a holding place is not conducive for those suffering with Autism and/or who are neurodiverse. The environment in A&E can exacerbate and cause further deterioration in their mental health ”

Is this part of a recurring concern?

Yes — Failure to provide safe interim mental health care while assessment, detention or inpatient placement is pending; Insufficient suitable acute mental-health settings for neurodiverse patients; Unsafe emergency department care environments for people in mental health crisis.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with partners to improve timely discharge and support prompt admission for people awaiting mental health inpatient care.

Verbatim wording from the response

“NHS Sussex recognises that some people wait longer than we would like to access mental health inpatient care due to patient flow and acuity of patients, NHS Sussex are working closely with partners to improve timely discharge to support prompt admission.”

Source location

Response from NHS Sussex Integrated Care Board
Page 2 · response
Published 7 February 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission and extend 14 additional independent-sector acute adult mental health beds to support winter pressures and capacity.

Verbatim wording from the response

“There are 302 commissioned acute adult care beds and 40 Independent sector beds. In addition to the 40 acute adult beds in the independent sector NHS Sussex and Sussex Partnership commissioned an additional 14 beds between January- March 2025 to support winter pressures. These have now been extended for Quarter one 2025/26 taking the total number of acute adult beds in the independent sector to 54. Further to this, SPFT have redesigned their acute dementia ward in Brighton & Hove to support population need which will reopen in May 2025 as an adult ward and increase the SPFT bed base by 15 adult beds.”

Source location

Response from NHS Sussex Integrated Care Board
Page 1 · response
Published 7 February 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Measure response times for people presenting to urgent and emergency mental-health services to support faster access to appropriate care.

Verbatim wording from the response

“NHS England’s ambition is not just to improve the access point and connection to the specialist mental health points of access, but to bring significant improvements and expansion in the mental health services that ‘sit behind’ the point of access, so that people can be facilitated to access support that meets their needs and preferences in a more timely way. To this effect, we are moving at pace and are beginning to measure response times to those presenting to urgent and emergency mental health services, either in the community and/or emergency departments, with the aim of supporting these people to access appropriate care more quickly.”

Source location

Response from NHS England
Page 2 · response
Published 7 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor patients waiting more than 72 hours in emergency departments for mental-health placements and escalate cases nationally for executive intervention.

Verbatim wording from the response

“NHS England recognises the unsuitability of emergency departments for people experiencing mental health crisis once their immediate physical health needs have been attended to. We are aware of the increasing numbers of patients waiting in emergency departments for mental health beds and, since the time of this incident, we have introduced national level monitoring of all patients in emergency departments waiting over 72 hours for mental health placements. Due to this oversight, individual patient cases are escalated at a national level and executive input is then sought to expedite care.”

Source location

Response from NHS England
Page 2 · response
Published 7 February 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide trusts and systems with action cards to reduce emergency-department waiting times, including actions for people with complex learning disabilities and autism.

Verbatim wording from the response

“From Winter 2024/25 we have also introduced action cards for trusts and systems, articulating key actions to be taken by trusts and systems to reduce the time patients spend in emergency departments. These include specific actions for people with complex learning disabilities and autism.”

Source location

Response from NHS England
Page 2 · response
Published 7 February 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and finalise a South East standard operating procedure for managing mental-health presentations in A&E departments.

Verbatim wording from the response

“NHS England’s South East region’s Mental Health, Learning Disability and Autism (MHLDA) Team are in the process of developing a Standard Operating Procedure (SOP) for managing mental health presentations with A&E departments. This has followed Quality & Safety visits to A&E departments, which have concluded that patients are safer being admitted. The SOP should be approved and finalised by April 2025 and findings are due to be shared with South East ICBs, as well as multi-disciplinary teams and the Urgent & Elective Care (UEC) Recovery Board.”

Source location

Response from NHS England
Page 2 · response
Published 7 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS provider organisations are responsible for ensuring existing environments follow national guidance and undertaking required risk assessments.

Verbatim wording from the response

“ESHT is working to review and where appropriate to improve Mental Health patient safety, for example in the Mental Health rooms in A&E. NHS Sussex has no role in the set up or environment of an NHS Provider, however, updates are required for any new construction projects as part of the Commissioning process. For existing environments, it is the responsibility of NHS provider organisations to ensure they follow national guidance on the built environment and undertake national risk assessments.”

Source location

Response from NHS Sussex Integrated Care Board
Page 3 · response
Published 7 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

SPFT manages Sussex’s inpatient mental health bed capacity and clinically prioritises patients according to need.

Verbatim wording from the response

“SPFT as the lead Mental Health service provider manages the inpatient bed capacity to best support the needs of all mental health patients in Sussex and they will then clinically prioritise accordingly. Sussex Partnership Foundation Trust can flex their capacity on a gender basis within their overall number of beds.”

Source location

Response from NHS Sussex Integrated Care Board
Page 3 · response
Published 7 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS Sussex has no role in setting up or managing NHS provider environments, including A&E mental health facilities.

Verbatim wording from the response

“ESHT is working to review and where appropriate to improve Mental Health patient safety, for example in the Mental Health rooms in A&E. NHS Sussex has no role in the set up or environment of an NHS Provider, however, updates are required for any new construction projects as part of the Commissioning process. For existing environments, it is the responsibility of NHS provider organisations to ensure they follow national guidance on the built environment and undertake national risk assessments.”

Source location

Response from NHS Sussex Integrated Care Board
Page 3 · response
Published 7 February 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Maintain oversight of patients waiting for mental health beds through the SHREWD live reporting system.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 7 February 2025.
  2. 2

    Share the South East A&E mental-health presentation procedure’s findings with ICBs, multidisciplinary teams and the UEC Recovery Board.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 7 February 2025.
  3. 3

    Provide 24/7 age-appropriate mental-health crisis support through NHS 111’s mental-health option.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 7 February 2025.
  4. 4

    Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share relevant learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 7 February 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain oversight of patients waiting for mental health beds through the SHREWD live reporting system.

Verbatim wording from the response

“To support an improved oversight of patients who have increased waits within A&Es and inpatient wards in Sussex, both ESHT and SPFT host weekly provider calls to discuss patient flow with further escalation to NHS Sussex as required. Since 2023, NHS Sussex have oversight of high-level data (numbers not patient details) provided through a ‘live’ reporting system called SHREWD. This information includes patients who are waiting for a mental health bed. The patient data is available across the system for use by Providers, ICBs and regional NHS England colleagues.”

Source location

Response from NHS Sussex Integrated Care Board
Page 2 · response
Published 7 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the South East A&E mental-health presentation procedure’s findings with ICBs, multidisciplinary teams and the UEC Recovery Board.

Verbatim wording from the response

“NHS England’s South East region’s Mental Health, Learning Disability and Autism (MHLDA) Team are in the process of developing a Standard Operating Procedure (SOP) for managing mental health presentations with A&E departments. This has followed Quality & Safety visits to A&E departments, which have concluded that patients are safer being admitted. The SOP should be approved and finalised by April 2025 and findings are due to be shared with South East ICBs, as well as multi-disciplinary teams and the Urgent & Elective Care (UEC) Recovery Board.”

Source location

Response from NHS England
Page 2 · response
Published 7 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide 24/7 age-appropriate mental-health crisis support through NHS 111’s mental-health option.

Verbatim wording from the response

“Crisis services, including Crisis Resolution Home Treatments Teams, are available at short notice to help individuals resolve a mental health crisis or to support them while it is happening. Additionally, from this year, all mental health providers in England offer access to 24/7 age-appropriate crisis support via the NHS 111 ‘select mental health option’ – making it easier to seek help.”

Source location

Response from NHS England
Page 2 · response
Published 7 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share relevant learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Sapphire, are shared across the NHS at both a national and regional level and helps”

Source location

Response from NHS England
Page 2 · response
Published 7 February 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026