PFD report

Christopher Glyn Jones · Prevention of Future Deaths report

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Issued 7 Sep 2016•North Wales (East and Central)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Infrequent consultant psychiatrist review of recently sectioned and treated inpatients
    Part of recurring concern: Delays in consultant review of patientsPart of recurring concern: Failure to provide effective consultant psychiatrist oversight in mental health carePart of recurring concern: Failure to provide timely continuing mental health reviews and follow-up
  2. Delays in completion of Care Treatment Plans after inpatient discharge
    Part of recurring concern: Failure to provide timely and adequate follow-up after discharge
  3. Insufficient staffing cover during sickness and holidays
    Part of recurring concern: Insufficient staffing cover for mental health services during absences
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing local arrangements are relied upon to provide CTP review cover during staff absence, with capacity difficulties escalated to senior management.

    Stated by Betsi Cadwaladr University LHBExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Infrequent consultant psychiatrist review of recently sectioned and treated inpatients

Wider context from the report

“1. Evidence at the inquest indicated that the deceased was discharged from inpatient treatment on the 6th of January 2015 but his Care Treatment Plan was not completed until the end of April 2015 and that this would then only require review within a period of twelve months from that date, as a result it could have been the case that a patient who had recently been sectioned and treated as an inpatient may not then be seen by a consultant psychiatrist for a period in the region of sixteen months. ”

Is this part of a recurring concern?

Yes — Delays in consultant review of patients; Failure to provide effective consultant psychiatrist oversight in mental health care; Failure to provide timely continuing mental health reviews and follow-up.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in completion of Care Treatment Plans after inpatient discharge

Wider context from the report

“1. Evidence at the inquest indicated that the deceased was discharged from inpatient treatment on the 6th of January 2015 but his Care Treatment Plan was not completed until the end of April 2015 and that this would then only require review within a period of twelve months from that date, as a result it could have been the case that a patient who had recently been sectioned and treated as an inpatient may not then be seen by a consultant psychiatrist for a period in the region of sixteen months. ”

Is this part of a recurring concern?

Yes — Failure to provide timely and adequate follow-up after discharge.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient staffing cover during sickness and holidays

Wider context from the report

“2. Furthermore evidence indicated that although additional resources were currently being made available and deployed for Mental Health within BCUHB, there was also an increasing demand on the service and as a result there may still be deficiencies of service, for example in providing acceptable levels of cover for staff at times of sickness/holidays etc. ”

Is this part of a recurring concern?

Yes — Insufficient staffing cover for mental health services during absences.

Open source report

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing local arrangements are relied upon to provide CTP review cover during staff absence, with capacity difficulties escalated to senior management.

Verbatim wording from the response

“In relation to your second area of concern relating to the need to provide acceptable levels of cover for staff at times of sickness/holidays etc. the Division has produced a multi-agency document “The Role of County Wide Mental Health Teams in Delivering Community Mental Health Services”, which is a supporting document to the MHM Code of Practice, and sets out the local requirements. This first became operational in August 2013 and has been reviewed regularly. A recent addendum to this protocol reminds staff that “Care and Treatment plans are the responsibility of the CTP coordinator or their associate. In the absence of a CTP coordinator, or associate, it is the Deputy County Manager’s responsibility to ensure that any CTPs which are due for review are appropriately updated.”

Source location

2016-0319-Response-by-University-Health-Board
Page 2 · response
Published 7 September 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Deliver mandatory Mental Health Measure training at Levels 1, 2 and 3 to Mental Health and Learning Disabilities staff.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 7 September 2016.
  2. 2

    Operate and update a county-wide protocol assigning responsibility for overdue Care and Treatment Plan reviews during coordinator absence, with capacity difficulties escalated to senior management.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 7 September 2016.
  3. 3

    Send managers advance reports identifying Care and Treatment Plans due for review three months ahead to support timely reviews.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 7 September 2016.
  4. 4

    Audit compliance with the Mental Health Measure regularly and report findings monthly to local and divisional managers and quarterly to the Mental Health Act Committee.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 7 September 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver mandatory Mental Health Measure training at Levels 1, 2 and 3 to Mental Health and Learning Disabilities staff.

Verbatim wording from the response

“To reaffirm the requirements of responsibilities under the Mental Health (Wales) Measure, a series of training events have been organized. These training events are mandatory for all staff within Mental Health and Learning Disabilities, and is delivered at Levels 1, 2 and 3.”

Source location

2016-0319-Response-by-University-Health-Board
Page 1 · response
Published 7 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate and update a county-wide protocol assigning responsibility for overdue Care and Treatment Plan reviews during coordinator absence, with capacity difficulties escalated to senior management.

Verbatim wording from the response

“In relation to your second area of concern relating to the need to provide acceptable levels of cover for staff at times of sickness/holidays etc. the Division has produced a multi-agency document “The Role of County Wide Mental Health Teams in Delivering Community Mental Health Services”, which is a supporting document to the MHM Code of Practice, and sets out the local requirements. This first became operational in August 2013 and has been reviewed regularly. A recent addendum to this protocol reminds staff that “Care and Treatment plans are the responsibility of the CTP coordinator or their associate. In the absence of a CTP coordinator, or associate, it is the Deputy County Manager’s responsibility to ensure that any CTPs which are due for review are appropriately updated.”

Source location

2016-0319-Response-by-University-Health-Board
Page 2 · response
Published 7 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Send managers advance reports identifying Care and Treatment Plans due for review three months ahead to support timely reviews.

Verbatim wording from the response

“A copy of the training flyers and training dates are attached. Additionally MHM administrators send a report to managers of all CTPs due for review, 3 months in advance with a view of avoiding any CTPs becoming out of date and patients have reviews in a timely manner.”

Source location

2016-0319-Response-by-University-Health-Board
Page 2 · response
Published 7 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit compliance with the Mental Health Measure regularly and report findings monthly to local and divisional managers and quarterly to the Mental Health Act Committee.

Verbatim wording from the response

“Regular audit of MHM compliance is reported divisionally on a monthly basis to local managers and the divisional Quality, Safety and Experience Committee, and corporately to the Mental Health Act Committee quarterly.”

Source location

2016-0319-Response-by-University-Health-Board
Page 2 · response
Published 7 September 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026