PFD report

Katie Louise Davies · Prevention of Future Deaths report

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Issued 6 Jun 2014•Manchester West

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
1

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure of hospital bleeper systems to provide coverage throughout all hospital precincts
    Part of recurring concern: Unreliable access to emergency communication
  2. Lack of policies and guidelines for the assessment, management and treatment of cerebral venous thrombosis
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Ask that devolved nations be included in the safety alert about potential pager and bleeper blind spots.

    Stated by Recipient name withheldStated plannedThe respondent said that this action was planned when they made their response on 6 June 2014.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    NHS England’s National Clinical Director for Stroke is responsible for reviewing the concerns in developing the next stroke guidelines.

    Stated by Recipient name withheldRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of hospital bleeper systems to provide coverage throughout all hospital precincts

Wider context from the report

“In the course of investigations at the Royal Albert Edward Infirmary, Wigan, in relation to the failure of Doctors to respond to contact by use of the internal bleeper system during the deceased’s admission, it was discovered that there were two blind or blank spots within the precincts of the Hospital, where bleepers could not be activated. The blind or blank spots were previously unknown but were rectified so that bleepers can now be activated within all precincts of the Hospital. Evidence was given that it is believed that similar problems may exist at other Hospitals in the United Kingdom and Hospitals may be unaware of the existence of blind or blank spots within the Hospital. I have concerns that if blind or blank spots exist within Hospitals that there would be a delay in the response of Clinicians to emergencies and patients requiring urgent treatment and in my opinion there is a risk that future deaths will occur unless action is taken. ”

Is this part of a recurring concern?

Yes — Unreliable access to emergency communication.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of policies and guidelines for the assessment, management and treatment of cerebral venous thrombosis

Wider context from the report

“However, evidence was given that in parts of the United Kingdom, and in particular in London and Cambridge, the management of patients diagnosed with Cerebral Venous Sinus Thrombosis involved the transfer of patients from a District General Hospital to a Regional Neuroscience Centre, as soon as reasonably practicable after a confirmed diagnosis, to allow the patient to receive treatment in a Regional Centre where Specialties and Sub-Specialties exist, including Consultant Neurosurgeons, Consultant Neurologists and Consultant Neuroradiologists together with appropriate resources and facilities available on a 24 hour a day 365 day year basis. The evidence confirmed that the treatment of Venous Thrombosis or Venous Stroke is different to the treatment of Cerebral Artery Thrombosis or Cerebral Stroke. The Experts agreed that the treatment of Cerebral Venous Sinus Thrombosis requires initial anticoagulation treatment and monitoring with regular neurological examinations and neurological observations and, where there is a significant deterioration, invasive procedures should be considered including Thrombolysis, Thrombectomy or Clot Extraction and Craniectomy, which can only be carried out at a Regional Neuroscience Centre. iii. Following the deceased’s death, a full investigation in relation to the treatment of patients with Cerebral Venous Sinus Thrombosis was conducted by ████████ Consultant Neurologist and Clinical Director of Medical Neurosciences at Salford Royal Hospital who, together with ████████ Consultant Neurologist Specialising in Cerebrovascular Diseases has produced a policy and guidelines for the assessment and management of adult patients with Cerebral Venous Thrombosis in Greater Manchester, a copy of which is attached hereto. The document is extensive and refers to the expectation that all patients suffering Cerebral Venous Thrombosis will be transferred from the District General Hospital to the Regional Medical Neuroscience Centre after a confirmed diagnosis of the condition to enable the patient to have the benefit of the Specialties, resources, facilities and invasive procedures only available at the Regional Centre. The evidence at the Inquest indicated that policies and guidelines similar to those produced by ████████ do not exist in many parts of the United Kingdom. In my opinion, there is a risk that future deaths will occur unless action is taken to review the policy and guidelines for the assessment, management and treatment of patients suffering Cerebral Venous Thrombosis in all parts of the United Kingdom. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ask that devolved nations be included in the safety alert about potential pager and bleeper blind spots.

Verbatim wording from the response

“We have talked to colleagues in NHS Estates and Facilities about this. They have agreed that a safety alert will be sent to all Trusts in England making them aware of the concerns that you have raised about potential blind spots, and asking them to investigate and take action where necessary. We will also ask that the devolved nations are included in this alert, although you will appreciate that we are not responsible for the NHS outside England.”

Source location

2014-0255-Response-by-Department-of-Health
Page 2 · response
Published 6 June 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England’s National Clinical Director for Stroke is responsible for reviewing the concerns in developing the next stroke guidelines.

Verbatim wording from the response

“On the issue of clinical guidance in the area of stroke (incorporating Cerebral Venous Sinus Thrombosis), we have again consulted ████████ National Clinical Director for Stroke at NHS England. He has agreed to ask for the issues you raise to be reviewed as part of the process of developing the next edition of the National Clinical Guidelines for stroke.”

Source location

2014-0255-Response-by-Department-of-Health
Page 2 · response
Published 6 June 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NICE controls updates to its acute stroke guidelines and currently has no plans to update them; the concerns were passed on for information.

Verbatim wording from the response

“Additionally, although NICE have no plans at the moment to update their guidelines on acute stroke, we have also passed the Coroner’s concerns to their ████████ who is Centre for Clinical Practice Director at NICE, for information.”

Source location

2014-0255-Response-by-Department-of-Health
Page 2 · response
Published 6 June 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Individual trusts are responsible for their own technology, protocols and operations; the Department lacks a command-and-control function.

Verbatim wording from the response

“It may be useful for me to explain that individual Trusts are responsible for their own operations and the Department of Health does not have a “command and control” function.”

Source location

2014-0255-Response-by-Department-of-Health
Page 1 · response
Published 6 June 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility does not extend to NHS services outside England, although the concerns will be shared with devolved nations.

Verbatim wording from the response

“We have talked to colleagues in NHS Estates and Facilities about this. They have agreed that a safety alert will be sent to all Trusts in England making them aware of the concerns that you have raised about potential blind spots, and asking them to investigate and take action where necessary. We will also ask that the devolved nations are included in this alert, although you will appreciate that we are not responsible for the NHS outside England.”

Source location

2014-0255-Response-by-Department-of-Health
Page 2 · response
Published 6 June 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026