PFD report

Tina Louise DOIG · Prevention of Future Deaths report

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Issued 16 May 2025•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
3

Named on the report

Responses found
3

Of 3 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Insufficient haematology department staffing and capacity for comprehensive reviews
    Part of recurring concern: Insufficient clinical workload capacity for completing important patient-care tasksPart of recurring concern: Insufficient medical staffing capacity for timely patient carePart of recurring concern: Unreliable haematology clinical review and advice
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Monitor recruitment to the new consultant posts and report progress through the Hospital Board.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 21 May 2025.
  2. Action

    Create and recruit an additional myeloid transplant consultant post.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 21 May 2025.
  3. Action

    Create a joint UHB–NHSBT consultant post covering transplant medicine, cellular therapies, laboratory oversight and cross-organisation communication.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 21 May 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Individual NHS trusts and other employers are responsible for ensuring sufficient staffing for safe care.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient haematology department staffing and capacity for comprehensive reviews

Wider context from the report

“1. The inquest heard evidence that the haematology department at the time of Mrs Doig’s stem cell transplant was understaffed and working beyond its capacity quite often leaving the team with very little time for comprehensive reviews. ████████ consultant haematologist at University Hospitals Birmingham NHS Foundation Trust confirmed at the inquest that the position remained the same today. This raises a concern that further deaths will occur and action is required. ”

Is this part of a recurring concern?

Yes — Insufficient clinical workload capacity for completing important patient-care tasks; Insufficient medical staffing capacity for timely patient care; Unreliable haematology clinical review and advice.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor recruitment to the new consultant posts and report progress through the Hospital Board.

Verbatim wording from the response

“The Hospital Medical Director at Queen Elizabeth Hospital will monitor the recruitment to these new posts and report progress to the Hospital Executive Director through the Hospital Board.”

Source location

Response from University Hospitals Birmingham NHS Foundation Trust
Page 3 · response
Published 21 May 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and recruit an additional myeloid transplant consultant post.

Verbatim wording from the response

“Our medium-term strategy is to create two additional consultant posts in transplant medicine, for which funding has been identified. The first appointment will be a myeloid transplant consultant, and the aforementioned trainee would be well suited to apply for this post when it is advertised.”

Source location

Response from University Hospitals Birmingham NHS Foundation Trust
Page 3 · response
Published 21 May 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create a joint UHB–NHSBT consultant post covering transplant medicine, cellular therapies, laboratory oversight and cross-organisation communication.

Verbatim wording from the response

“The second post is a joint appointment with NHS Blood and Transplant (NHSBT). The post will have a commitment to work 50% for NHSBT Cell, Apheresis, and gene therapies (CAGT) team and will be part of the transplant and cellular therapy team at NHSBT. The other 50% of time will be spent working within the transplant and cellular therapy team at UHB, part of which will involve treatment of AML patients requiring stem cell transplants. Working across UHB and NHSBT will give the consultant oversight over the stem cell lab and investigations and work up of patients, providing an increase in the safety and monitoring of patients going through transplant. The appointee will ensure that coherent communication between NHSBT and UHB consultants is sustained, facilitating effective discussion and information sharing on treatment, stem cell products and investigations required in this complex area.”

Source location

Response from University Hospitals Birmingham NHS Foundation Trust
Page 3 · response
Published 21 May 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Extend the senior specialist registrar’s training for six months, focusing on myeloid disease and allogeneic transplantation while supporting transplant clinics under supervision.

Verbatim wording from the response

“In order to provide an immediate increase in capacity, one of our existing transplant consultants has been re-job planned from 1st July 2025 to reduce their general haematology clinic commitments and increase transplant-dedicated time, increasing their capacity to manage new and post-transplant AML patients. In addition, our senior specialist registrar, who has been working in the myeloid/ transplant clinic and is due to receive their certificate of completion of training (CCT) in August, will enter a 6-month extended training period during which they will focus on increasing their specialty experience in myeloid disease and allogeneic stem cell transplantation. They are already beginning to work semi-independently with consultant supervision and are directly supporting transplant clinics. The extension to training has been agreed with NHSE WTEd (West Midlands Deanery).”

Source location

Response from University Hospitals Birmingham NHS Foundation Trust
Page 3 · response
Published 21 May 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase transplant capacity by reallocating an existing consultant’s job plan to provide more transplant-dedicated time.

Verbatim wording from the response

“In order to provide an immediate increase in capacity, one of our existing transplant consultants has been re-job planned from 1st July 2025 to reduce their general haematology clinic commitments and increase transplant-dedicated time, increasing their capacity to manage new and post-transplant AML patients. In addition, our senior specialist registrar, who has been working in the myeloid/ transplant clinic and is due to receive their certificate of completion of training (CCT) in August, will enter a 6-month extended training period during which they will focus on increasing their specialty experience in myeloid disease and allogeneic stem cell transplantation. They are already beginning to work semi-independently with consultant supervision and are directly supporting transplant clinics. The extension to training has been agreed with NHSE WTEd (West Midlands Deanery).”

Source location

Response from University Hospitals Birmingham NHS Foundation Trust
Page 3 · response
Published 21 May 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Individual NHS trusts and other employers are responsible for ensuring sufficient staffing for safe care.

Verbatim wording from the response

“Individual NHS Trusts and other employers are responsible for ensuring that there are sufficient staff to provide safe care. I would expect NHS Trusts and other relevant organisations to review their staffing levels, including in non-patient facing roles, to ensure that they are appropriate in the wake of the death of Mrs Doig.”

Source location

Response from DHSC
Page 1 · response
Published 21 May 2025

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regulation 18 already requires trusts to review staffing numbers and skills needed to provide safe care.

Verbatim wording from the response

“Trusts already have a duty through Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 to regularly review the number of staff and range of skills needed to safely meet the needs of people using their services.”

Source location

Response from DHSC
Page 1 · response
Published 21 May 2025

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Support UHB in delivering necessary improvements to the haematology service.

    Stated by NHS Birmingham and Solihull Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 21 May 2025.
  2. 2

    Implement and expand SCT work-up and care pathway changes following the communication-failure investigation.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 21 May 2025.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.2

  1. 1

    The Trust and Integrated Care Service are expected to respond to concerns about the services involved.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  2. 2

    Co-produced stem cell transplant pathway changes are considered sufficient to secure safe care for current and future patients.

    Stated by University Hospitals Birmingham NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support UHB in delivering necessary improvements to the haematology service.

Verbatim wording from the response

“The ICB takes the recommendations within the Regulation 28 report extremely seriously. We are committed to support UHB in delivering the necessary improvements to the service and we recognise the importance of learning from this tragic event to help prevent similar incidents in the future.”

Source location

2025-0230 - Response from Birmingham ICB
Page 1 · response
Published 21 May 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and expand SCT work-up and care pathway changes following the communication-failure investigation.

Verbatim wording from the response

“Following the discovery of this communication failure, the pathway underpinning SCT work-up and care was rapidly reviewed, and immediate measures were put in place to mitigate continuing risks. These mitigations were scrutinised and further expanded through the learning response (LR) investigation that UHB undertook in collaboration with NHSBT. As described in evidence presented at the Inquest, both organisations are satisfied that the co-produced changes to the pathway for SCT will secure the care of current and future patients at UHB.”

Source location

Response from University Hospitals Birmingham NHS Foundation Trust
Page 1 · response
Published 21 May 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust and Integrated Care Service are expected to respond to concerns about the services involved.

Verbatim wording from the response

“I note that you have also sent this report to University Hospitals Birmingham NHS Foundation Trust, and Birmingham and Solihull Integrated Care Service and expect that they will respond regarding the concerns about the services involved.”

Source location

Response from DHSC
Page 1 · response
Published 21 May 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Co-produced stem cell transplant pathway changes are considered sufficient to secure safe care for current and future patients.

Verbatim wording from the response

“Following the discovery of this communication failure, the pathway underpinning SCT work-up and care was rapidly reviewed, and immediate measures were put in place to mitigate continuing risks. These mitigations were scrutinised and further expanded through the learning response (LR) investigation that UHB undertook in collaboration with NHSBT. As described in evidence presented at the Inquest, both organisations are satisfied that the co-produced changes to the pathway for SCT will secure the care of current and future patients at UHB.”

Source location

Response from University Hospitals Birmingham NHS Foundation Trust
Page 1 · response
Published 21 May 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
3/3

Data last updated 7 September 2026