PFD report

Charles Williamson · Prevention of Future Deaths report

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Issued 30 Sep 2019•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
12

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Insufficient availability of appropriate neuro-rehabilitation beds in Greater Manchester
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Provide community-service in-reach into inpatient neuro-rehabilitation services to support discharge into the community.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 8 November 2019.
  2. Action

    Work through estate options for 10 post-acute tracheostomy or prolonged-disorder-of-consciousness beds.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 8 November 2019.
  3. Action

    Improve discharge planning and establish a complex discharge service to reduce delays and support patient flow.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 8 November 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Local NHS commissioners are responsible for providing neuro-rehabilitation services in Greater Manchester.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient availability of appropriate neuro-rehabilitation beds in Greater Manchester

Wider context from the report

“The inquest heard that following neurological incidents such as those sustained by Mr Williamson it will often be the case that a key to returning to baseline or closer to baseline is effective and early neuro-rehabilitation. The inquest was told that a shortage of appropriate neuro-rehabilitation beds in Greater Manchester was in some cases preventing early effective neuro-rehabilitation and increasing the risk of complications which could lead to death. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide community-service in-reach into inpatient neuro-rehabilitation services to support discharge into the community.

Verbatim wording from the response

“- Improved discharge planning practices to improve patient’s experience of the discharge process, reduce length of stay and improve patient flow - Establishment of a complex discharge service to improve patient’s experience of the discharge process, reduce length of stay and improve patient flow - Community service in-reach into inpatient neuro-rehabilitation services to support people being discharged into the community - Development of community and inpatient service standards - Peer review of inpatient services - Development of a GM-wide training & education programme and resources - Development of a GM neuro-rehabilitation patient & carer network to ensure patient & carer involvement in service improvement and development work - Improved consistency of processes and documentation”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 5 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work through estate options for 10 post-acute tracheostomy or prolonged-disorder-of-consciousness beds.

Verbatim wording from the response

“• In addition, up to 10 beds for the management of patients with tracheostomy and/or prolonged disorder of consciousness (as an alternative to ad hoc commissioned beds in the independent sector),”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 4 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve discharge planning and establish a complex discharge service to reduce delays and support patient flow.

Verbatim wording from the response

“- Improved discharge planning practices to improve patient’s experience of the discharge process, reduce length of stay and improve patient flow - Establishment of a complex discharge service to improve patient’s experience of the discharge process, reduce length of stay and improve patient flow - Community service in-reach into inpatient neuro-rehabilitation services to support people being discharged into the community - Development of community and inpatient service standards - Peer review of inpatient services - Development of a GM-wide training & education programme and resources - Development of a GM neuro-rehabilitation patient & carer network to ensure patient & carer involvement in service improvement and development work - Improved consistency of processes and documentation”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 5 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish 20 NHS slow-stream neuro-rehabilitation beds.

Verbatim wording from the response

“• 20 new NHS beds for patients requiring slow stream neuro-rehabilitation (as an alternative to ad hoc commissioned beds in the independent sector),”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 4 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local NHS commissioners are responsible for providing neuro-rehabilitation services in Greater Manchester.

Verbatim wording from the response

“The provision of neuro-rehabilitation services in Greater Manchester is a matter for local NHS commissioners. The Greater Manchester Health and Social Care Partnership (GMHSCP) was formed in 2016, bringing together local authorities, NHS commissioners, NHS providers and the Mayoral Combined Authority to oversee the health and social care devolution programme in Greater Manchester. The GMHSCP has control of a £6 billion health and social care budget that is used to provide integrated care.”

Source location

2019-0326-Response-from-the-Department-of-Health-and-Social-Care
Page 1 · response
Published 8 November 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Develop a Greater Manchester neuro-rehabilitation training and education programme with supporting resources.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 8 November 2019.
  2. 2

    Plan transfer of existing NHS inpatient neuro-rehabilitation services to the selected single provider.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 8 November 2019.
  3. 3

    Improve consistency of neuro-rehabilitation processes and documentation.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 8 November 2019.
  4. 4

    Conduct peer review of inpatient neuro-rehabilitation services.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 8 November 2019.
  5. 5

    Develop a Greater Manchester neuro-rehabilitation patient and carer network for involvement in service improvement and development.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 8 November 2019.
  6. 6

    Develop community and inpatient neuro-rehabilitation service standards.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 8 November 2019.
  7. 7

    Increase and standardise the inpatient neuro-rehabilitation bed-day tariff.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 8 November 2019.
  8. 8

    Commission community neuro-rehabilitation services to the agreed specification across every Greater Manchester locality.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 8 November 2019.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Access to neuro-rehabilitation services was not considered a factor in the deceased’s death.

    Stated by Department of Health and Social CareDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a Greater Manchester neuro-rehabilitation training and education programme with supporting resources.

Verbatim wording from the response

“Throughout the process of developing a case for change, a new model of care and business case for a new neuro-rehabilitation service, community and inpatient services have undertaken significant work to improve their services. For example:”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 5 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Plan transfer of existing NHS inpatient neuro-rehabilitation services to the selected single provider.

Verbatim wording from the response

“Inpatient Neuro-rehabilitation Services: Salford Royal NHS Foundation Trust (SRFT) has been selected as the single provider for the inpatient (bed-based) part of the neuro-rehabilitation service model. - SRFT commenced work in July 2019 to plan for the transfer of the current NHS inpatient services into the management of Salford Royal. Transfer of the services is expected to take place during January-March 2020 - 20 slow-stream neuro-rehabilitation beds will be established during May-December 2020 - Estate options for the 10 post-acute tracheostomy/prolonged disorder of consciousness beds are currently being worked through and as such a definitive timescale for establishing these 10 beds has not yet been agreed”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 5 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve consistency of neuro-rehabilitation processes and documentation.

Verbatim wording from the response

“- Improved discharge planning practices to improve patient’s experience of the discharge process, reduce length of stay and improve patient flow - Establishment of a complex discharge service to improve patient’s experience of the discharge process, reduce length of stay and improve patient flow - Community service in-reach into inpatient neuro-rehabilitation services to support people being discharged into the community - Development of community and inpatient service standards - Peer review of inpatient services - Development of a GM-wide training & education programme and resources - Development of a GM neuro-rehabilitation patient & carer network to ensure patient & carer involvement in service improvement and development work - Improved consistency of processes and documentation”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 5 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct peer review of inpatient neuro-rehabilitation services.

Verbatim wording from the response

“- Improved discharge planning practices to improve patient’s experience of the discharge process, reduce length of stay and improve patient flow - Establishment of a complex discharge service to improve patient’s experience of the discharge process, reduce length of stay and improve patient flow - Community service in-reach into inpatient neuro-rehabilitation services to support people being discharged into the community - Development of community and inpatient service standards - Peer review of inpatient services - Development of a GM-wide training & education programme and resources - Development of a GM neuro-rehabilitation patient & carer network to ensure patient & carer involvement in service improvement and development work - Improved consistency of processes and documentation”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 5 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a Greater Manchester neuro-rehabilitation patient and carer network for involvement in service improvement and development.

Verbatim wording from the response

“Throughout the process of developing a case for change, a new model of care and business case for a new neuro-rehabilitation service, community and inpatient services have undertaken significant work to improve their services. For example:”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 5 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop community and inpatient neuro-rehabilitation service standards.

Verbatim wording from the response

“Throughout the process of developing a case for change, a new model of care and business case for a new neuro-rehabilitation service, community and inpatient services have undertaken significant work to improve their services. For example:”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 5 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase and standardise the inpatient neuro-rehabilitation bed-day tariff.

Verbatim wording from the response

“The Greater Manchester Joint Commissioning Board agreed the business case for the new model of care in June 2019. The business case also included an agreement for the bed day tariff to be increased and standardised across the inpatient services.”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 4 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission community neuro-rehabilitation services to the agreed specification across every Greater Manchester locality.

Verbatim wording from the response

“• Community neuro-rehabilitation services in every locality area providing patients with a consistent service offer, regardless of postcode, and”

Source location

2019-0326-Response-from-Greater-Manchester-Health-and-Social-Care-Partnership_Redacted
Page 4 · response
Published 8 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Access to neuro-rehabilitation services was not considered a factor in the deceased’s death.

Verbatim wording from the response

“From the information in your report, it appears that access to neuro-rehabilitation services was not a factor in Mr Williamson's death. However, I agree with you that access to early and effective neuro-rehabilitation services is key to recovery for patients that have sustained a head injury.”

Source location

2019-0326-Response-from-the-Department-of-Health-and-Social-Care
Page 1 · response
Published 8 November 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/3

Data last updated 7 September 2026