PFD report

Muriel Dawson · Prevention of Future Deaths report

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Issued 17 Apr 2014•West Yorkshire (Western)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
3

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Lack of forward restraint or equivalent impact protection at passenger seats on narrow scheduled service buses
    Part of recurring concern: Inadequate vehicle occupant restraint systemsPart of recurring concern: Vehicle approval failing to control serious safety risks
  2. Type-approval failing to give sufficient weight to the risk of death or serious injury
    Part of recurring concern: Vehicle approval failing to control serious safety risks
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Consider whether to propose amending minimum specifications for new vehicles, including type-approval requirements, to help prevent similar incidents.

    Stated by Department for TransportStated plannedThe respondent said that this action was planned when they made their response on 17 April 2014.
  2. Action

    Raise the potential for additional passenger-protection design features with bus manufacturers through the SMMT technical group.

    Stated by Department for TransportStated plannedThe respondent said that this action was planned when they made their response on 17 April 2014.
  3. Action

    Raise the issue of additional passenger-protection design features at the next international technical group meeting.

    Stated by Department for TransportStated plannedThe respondent said that this action was planned when they made their response on 17 April 2014.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of forward restraint or equivalent impact protection at passenger seats on narrow scheduled service buses

Wider context from the report

“(1) My findings were, as summarised in the narrative conclusion, that Muriel Dawson was travelling on an Optare “hopper” type scheduled service bus (narrow model) and the evidence to the Coroner’s court indicated that the profile of passengers on such a vehicle would overwhelmingly be elderly. The evidence given was to the effect that the design of the vehicle provides a compromise between safety and convenience as it allows for standing passengers, seated passengers and provision for a wheelchair. The design is such that the seat in which Mrs. Dawson was seated at the time of the incident has no form of restraint should there be a violent forward motion exerted on passengers, eg. by an emergency stop. The seat position (viewed from the front facing back) is on the right hand side and is in the third row. It is the aisle seat of the first double seats, the two rows in front being single seats on that side. (2) It is understood that these vehicles are type-approved and the operator has not made modifications to them and thus the original design and approval of the vehicle is universally match which is in regular use. Seat belts are not required to be fitted to any seats. (3) The evidence to the inquest was that this vehicle had to stop suddenly; the brakes were correctly applied, but there was nothing to prevent Mrs. Dawson being thrown forward and she lost her life as a result of hitting the front panel of the bus having slid the remaining length of the vehicle. Her death was due to the impact with the vehicle fracturing her spine. (4) It appeared from evidence that, still consistent with convenience, disabled access and gangway width, a floor to ceiling pole with horizontal bar, or some similar restraining construction could have been applied to the area immediately in front of her seat. (5) It is appreciated that the backs of seats, bars and similar elements of the interior of a vehicle can cause injury in the event of a sudden stop, but I considered, based on the evidence given, that some similar design feature of the vehicle as mentioned in (4) above could, and probably would, have prevented Mrs. Dawson being thrown forward for such distance and with such momentum as to cause her death. (6) It appears from the evidence, albeit indirectly reported to the Coroner at the inquest, that other operators have expressed concerns with the current design, but feel there is nothing they can do in a type-approved vehicle. I am concerned that the type-approval has given insufficient weight to the risk of death or serious injury. ”

Is this part of a recurring concern?

Yes — Inadequate vehicle occupant restraint systems; Vehicle approval failing to control serious safety risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Type-approval failing to give sufficient weight to the risk of death or serious injury

Wider context from the report

“(1) My findings were, as summarised in the narrative conclusion, that Muriel Dawson was travelling on an Optare “hopper” type scheduled service bus (narrow model) and the evidence to the Coroner’s court indicated that the profile of passengers on such a vehicle would overwhelmingly be elderly. The evidence given was to the effect that the design of the vehicle provides a compromise between safety and convenience as it allows for standing passengers, seated passengers and provision for a wheelchair. The design is such that the seat in which Mrs. Dawson was seated at the time of the incident has no form of restraint should there be a violent forward motion exerted on passengers, eg. by an emergency stop. The seat position (viewed from the front facing back) is on the right hand side and is in the third row. It is the aisle seat of the first double seats, the two rows in front being single seats on that side. (2) It is understood that these vehicles are type-approved and the operator has not made modifications to them and thus the original design and approval of the vehicle is universally match which is in regular use. Seat belts are not required to be fitted to any seats. (3) The evidence to the inquest was that this vehicle had to stop suddenly; the brakes were correctly applied, but there was nothing to prevent Mrs. Dawson being thrown forward and she lost her life as a result of hitting the front panel of the bus having slid the remaining length of the vehicle. Her death was due to the impact with the vehicle fracturing her spine. (4) It appeared from evidence that, still consistent with convenience, disabled access and gangway width, a floor to ceiling pole with horizontal bar, or some similar restraining construction could have been applied to the area immediately in front of her seat. (5) It is appreciated that the backs of seats, bars and similar elements of the interior of a vehicle can cause injury in the event of a sudden stop, but I considered, based on the evidence given, that some similar design feature of the vehicle as mentioned in (4) above could, and probably would, have prevented Mrs. Dawson being thrown forward for such distance and with such momentum as to cause her death. (6) It appears from the evidence, albeit indirectly reported to the Coroner at the inquest, that other operators have expressed concerns with the current design, but feel there is nothing they can do in a type-approved vehicle. I am concerned that the type-approval has given insufficient weight to the risk of death or serious injury. ”

Is this part of a recurring concern?

Yes — Vehicle approval failing to control serious safety risks.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider whether to propose amending minimum specifications for new vehicles, including type-approval requirements, to help prevent similar incidents.

Verbatim wording from the response

“The Coroner highlighted his concerns in Section 5 of the report. Within this I noted his suggestion that additional design features could have prevented Ms Dawson being thrown forward. Following the Coroner raising this matter with the Department, I intend to bring this to the attention of the bus manufacturers through the Society of Motor Manufacturers and Traders (SMMT) technical group. My team will also raise the issue at the next meeting of the International technical group and consider whether it is appropriate to propose amending the minimum specifications for new vehicles (including those relating to the type approval) to help prevent this type of incident occurring in future.”

Source location

2014-0173-Response-by-Department-for-Transport
Page 2 · response
Published 17 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise the potential for additional passenger-protection design features with bus manufacturers through the SMMT technical group.

Verbatim wording from the response

“The Coroner highlighted his concerns in Section 5 of the report. Within this I noted his suggestion that additional design features could have prevented Ms Dawson being thrown forward. Following the Coroner raising this matter with the Department, I intend to bring this to the attention of the bus manufacturers through the Society of Motor Manufacturers and Traders (SMMT) technical group. My team will also raise the issue at the next meeting of the International technical group and consider whether it is appropriate to propose amending the minimum specifications for new vehicles (including those relating to the type approval) to help prevent this type of incident occurring in future.”

Source location

2014-0173-Response-by-Department-for-Transport
Page 2 · response
Published 17 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise the issue of additional passenger-protection design features at the next international technical group meeting.

Verbatim wording from the response

“The Coroner highlighted his concerns in Section 5 of the report. Within this I noted his suggestion that additional design features could have prevented Ms Dawson being thrown forward. Following the Coroner raising this matter with the Department, I intend to bring this to the attention of the bus manufacturers through the Society of Motor Manufacturers and Traders (SMMT) technical group. My team will also raise the issue at the next meeting of the International technical group and consider whether it is appropriate to propose amending the minimum specifications for new vehicles (including those relating to the type approval) to help prevent this type of incident occurring in future.”

Source location

2014-0173-Response-by-Department-for-Transport
Page 2 · response
Published 17 April 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026