PFD report

Archie Haxell · Prevention of Future Deaths report

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Issued 5 Mar 2015•Inner South London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
10

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Failure to communicate possible signs of respiratory distress between midwives
    Part of recurring concern: Failure to reliably recognise respiratory distress in childrenPart of recurring concern: Unreliable communication of patient-care information between clinical staff
  2. Failure to retain recorded observations in the medical records
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care recordsPart of recurring concern: Unreliable recording of required observations in care and custody
  3. Failure to inform parents of concerns about their child’s breathing
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Embed SBAR communication and escalation across the maternity service and monitor progress through quarterly Quality and Safety Committee updates.

    Stated by Lewisham and Greenwich NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 March 2015.
  2. Action

    Require staff to secure all loose clinical documentation in the main clinical notes.

    Stated by Lewisham and Greenwich NHS TrustStated completedThe respondent said that this action was complete when they made their response on 5 March 2015.
  3. Action

    Participate in the national Sign Up to Safety campaign through a Trust-wide initiative to reduce avoidable harm from failure to identify and act on deteriorating patients.

    Stated by Lewisham and Greenwich NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 March 2015.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to communicate possible signs of respiratory distress between midwives

Wider context from the report

“(1) About 25 minutes after his birth Archie was noted to be grunting and he then developed nasal flaring, both of which are potential signs of respiratory distress. He was ████████ performed a set of observations, including oxygen saturations and she also noticed vomiting, grunting and nasal flaring. The evidence at the inquest was that the observations on a piece of paper because the medical records were not immediately available (her observations were performed shortly after the birth of Archie’s brother who required resuscitation). Midwife ████████ later transcribed these results into the medical records. However, the evidence was that midwife ████████ was not aware of the vomiting, grunting and nasal flaring noticed by midwife ████████ although midwife ████████ believes she did pass this information on verbally. During this period may understandably have been focussed on Archie’s brother. However, I am concerned that the important information about further possible signs of respiratory distress was somehow lost in the communication between the two midwives. Also, the piece of paper on which the observations were recorded was not retained. I am concerned that this should have been retained in the medical records. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise respiratory distress in children; Unreliable communication of patient-care information between clinical staff.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to retain recorded observations in the medical records

Wider context from the report

“(1) About 25 minutes after his birth Archie was noted to be grunting and he then developed nasal flaring, both of which are potential signs of respiratory distress. He was ████████ performed a set of observations, including oxygen saturations and she also noticed vomiting, grunting and nasal flaring. The evidence at the inquest was that the observations on a piece of paper because the medical records were not immediately available (her observations were performed shortly after the birth of Archie’s brother who required resuscitation). Midwife ████████ later transcribed these results into the medical records. However, the evidence was that midwife ████████ was not aware of the vomiting, grunting and nasal flaring noticed by midwife ████████ although midwife ████████ believes she did pass this information on verbally. During this period may understandably have been focussed on Archie’s brother. However, I am concerned that the important information about further possible signs of respiratory distress was somehow lost in the communication between the two midwives. Also, the piece of paper on which the observations were recorded was not retained. I am concerned that this should have been retained in the medical records. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records; Unreliable recording of required observations in care and custody.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to inform parents of concerns about their child’s breathing

Wider context from the report

“(2) No-one informed Archie’s parents of the concerns about Archie’s breathing. After returning to delivery suite ████████ was left alone with Archie for a period of between 7 and 10 minutes. During this period ████████ noted that Archie’s breathing was irregular. My finding at the inquest was that if he had known of the midwives’ concerns he would have raised the alarm sooner, although it was not possible to say from the evidence whether this would have altered the outcome. I do of course understand that a balance needs to be maintained between sharing relevant information with parents and causing unnecessary alarm. However sharing relevant information potentially enables parents to make important contributions to their child’s care and my concern is that this opportunity was lost in this case. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed SBAR communication and escalation across the maternity service and monitor progress through quarterly Quality and Safety Committee updates.

Verbatim wording from the response

“SBAR Work is currently underway to embed the use of this communication tool (Situation, Background, Assessment, Recommendation) within the maternity service. This is a simple tool used by many NHS organisations to ensure that communication between healthcare professionals is clear and concise, and to support effective escalation of situations when necessary.”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 3 · response
Published 5 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require staff to secure all loose clinical documentation in the main clinical notes.

Verbatim wording from the response

“1 – Documentation This issue was raised by the PFD report in relation to loose paper being used to document observations contemporaneously and later transcribed into the clinical notes. In this case the observations taken from Archie were transcribed into the clinical notes by a different person to the member of staff who had performed the observations. All members of staff have been reminded that any loose documentation must be secured into the main clinical notes even if written on a small piece of paper.”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 2 · response
Published 5 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in the national Sign Up to Safety campaign through a Trust-wide initiative to reduce avoidable harm from failure to identify and act on deteriorating patients.

Verbatim wording from the response

“This technique is already underway in the Children’s Division, the Maternity Service, and has been incorporated into a wider Trust initiative under the umbrella of the national Sign Up To Safety campaign and our pledge to reduce harm to the ‘deteriorating patient’. Progress will be monitored at the Trust’s Quality and Safety Committee where quarterly updates will be presented by the pledge leads. This committee is chaired by the Trust’s Deputy Medical Director for Quality and Safety.”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 3 · response
Published 5 March 2015

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Provide mandatory communication and conflict-resolution training for maternity staff.

    Stated by Lewisham and Greenwich NHS TrustStated completedThe respondent said that this action was complete when they made their response on 5 March 2015.
  2. 2

    Run the second ‘Whose Shoes?’ maternity communication session for staff and service users.

    Stated by Lewisham and Greenwich NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 5 March 2015.
  3. 3

    Run multidisciplinary communication workshops involving maternity service users to identify learning and improvements.

    Stated by Lewisham and Greenwich NHS TrustStated completedThe respondent said that this action was complete when they made their response on 5 March 2015.
  4. 4

    Require consultant annual appraisal and periodic mandatory 360-degree feedback addressing communication and working relationships.

    Stated by Lewisham and Greenwich NHS TrustStated completedThe respondent said that this action was complete when they made their response on 5 March 2015.
  5. 5

    Hold daily multidisciplinary maternity communication meetings to discuss incidents, complaints and user feedback.

    Stated by Lewisham and Greenwich NHS TrustStated completedThe respondent said that this action was complete when they made their response on 5 March 2015.
  6. 6

    Hold biannual joint communication-skills teaching sessions for midwives and medical staff.

    Stated by Lewisham and Greenwich NHS TrustStated completedThe respondent said that this action was complete when they made their response on 5 March 2015.
  7. 7

    Embed After Action Reviews following incidents, complaints and complex cases to share learning and good practice.

    Stated by Lewisham and Greenwich NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 March 2015.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide mandatory communication and conflict-resolution training for maternity staff.

Verbatim wording from the response

“Midwifery Mandatory Training Communication issues are presented and discussed at the mandatory training days. In addition all staff attend training on communication in various forms. Conflict resolution training is also a Trust mandatory training element and there is strong focus on communication skills and strategies.”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 3 · response
Published 5 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run the second ‘Whose Shoes?’ maternity communication session for staff and service users.

Verbatim wording from the response

“‘Whose Shoes?’ This was piloted by Lewisham and Greenwich NHS Trust as an initiative across London to improve women’s experience of maternity services. Again the audience is multidisciplinary and each small group includes one or two service users. There is debate about how care is delivered, the impact of the language we use, and how we involve families in their care. Following the event pledges are made by those attending as to what they will change. This event was held in November 2014, and second session is planned for spring / summer 2015.”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 4 · response
Published 5 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run multidisciplinary communication workshops involving maternity service users to identify learning and improvements.

Verbatim wording from the response

“Several communication workshops have been held over the past few years both multidisciplinary and involving women and their partners who have used our service. Feedback from service users is considered a very important part of learning. Some other initiatives which have been used to improve communication between staff and service users include:”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 4 · response
Published 5 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require consultant annual appraisal and periodic mandatory 360-degree feedback addressing communication and working relationships.

Verbatim wording from the response

“Within the maternity service there are several forms of training and updating for both obstetric and midwifery staff to ensure that communication skill remains high on our agenda. Within the medical workforce the consultants undergo a yearly appraisal. One domain assessed is communication with colleagues and other health professionals. In addition it is now mandatory that a 360 degree appraisal is completed every three years. The appraisal focuses on working relationships as well as communication. Communication skills are addressed as part of junior medical staff training with 360 degree feedback being mandatory every two years.”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 4 · response
Published 5 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold daily multidisciplinary maternity communication meetings to discuss incidents, complaints and user feedback.

Verbatim wording from the response

“Just 5 This daily communication meeting is held daily (Monday to Friday) and is attended by all staff working in the maternity unit that day. Issues such as recent clinical incidents, complaints and user feedback are discussed.”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 3 · response
Published 5 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold biannual joint communication-skills teaching sessions for midwives and medical staff.

Verbatim wording from the response

“Joint Teaching Session Biannual joint teaching sessions are held for midwives and medical staff on communication skills. These sessions are facilitated by a consultant obstetrician and a supervisor of midwives.”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 4 · response
Published 5 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed After Action Reviews following incidents, complaints and complex cases to share learning and good practice.

Verbatim wording from the response

“After Action Reviews An AAR is held following incidents, complaints or when a complex case has gone very well, to help learn lessons and share good practice. The maternity unit is working hard to embed the AAR technique in everyday working life to encourage learning to be initiated by front line staff.”

Source location

2015-0081-Response-by-Lewisham-Greenwich-NHS-Trust
Page 3 · response
Published 5 March 2015

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026