PFD report

Aoife Rose McAdam · Prevention of Future Deaths report

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Issued 27 Mar 2023•West Yorkshire (Eastern)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
12

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure to advise safe disposal of unwanted propranolol tablets
    Part of recurring concern: Unsafe disposal of medication
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Conduct a significant-event review of propranolol prescribing, circulate its learning, and escalate the outcomes to the CCG.

    Stated by and the Burton Croft SurgeryStated completedThe respondent said that this action was complete when they made their response on 31 March 2023.
  2. Action

    Embed safe-medication-storage and disposal advice through EMIS coding, clinician reminders, and direct patient-record documentation.

    Stated by and the Burton Croft SurgeryStated completedThe respondent said that this action was complete when they made their response on 31 March 2023.
  3. Action

    Audit use of the safe-medication EMIS code and discuss the findings at a monthly significant-event meeting.

    Stated by and the Burton Croft SurgeryStated in progressThe respondent said that this action was in progress when they made their response on 31 March 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The Practice cannot amend Ardens depression templates locally because the template system is controlled nationally.

    Stated by and the Burton Croft SurgeryUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to advise safe disposal of unwanted propranolol tablets

Wider context from the report

“(3) On 12th August 2021, in a consultation with another GP at Burton Croft Surgery, Aoife reported that the Propranolol was not helping her and, following discussions and advice, she said she wished to switch to the antidepressant Sertraline, which was prescribed. (4) In evidence, the GP present at the second consultation agreed that Aoife should have been advised safely to dispose of any propranolol tablets remaining from the earlier prescription by, for example, returning them to a pharmacist. Aoife was not so advised. (5) Aoife, who by reason of her being prescribed an antidepressant was known to be in a potentially fragile mental state, was left in possession of a significant quantity of a medication known for its potential cardiotoxicity when taken in overdose and which she had stated she no longer wanted or needed. (6) The primary cause of her death was an overdose of that potentially cardiotoxic medication, which she should not have had in her possession by 4th September 2021. ”

Is this part of a recurring concern?

Yes — Unsafe disposal of medication.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a significant-event review of propranolol prescribing, circulate its learning, and escalate the outcomes to the CCG.

Verbatim wording from the response

“A Significant Event Meeting/internal review was held at the Practice on 17 November 2021. This meeting was attended by partners, nurses, managers and GP trainees. Minutes of this meeting were subsequently circulated to the whole Practice team.”

Source location

Response from Burton Croft Surgery
Page 2 · response
Published 31 March 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed safe-medication-storage and disposal advice through EMIS coding, clinician reminders, and direct patient-record documentation.

Verbatim wording from the response

“In the meantime, the Practice is using the sno med code 2974640010 ‘education about safe storage and management of medication’ and the Practice is using it specifically in patients with mental health problems when they are prescribed propranolol and antidepressants. The use of this code will allow the audit to take place in February 2024 as set out below.”

Source location

Response from Burton Croft Surgery
Page 3 · response
Published 31 March 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit use of the safe-medication EMIS code and discuss the findings at a monthly significant-event meeting.

Verbatim wording from the response

“In the meantime, the Practice is using the sno med code 2974640010 ‘education about safe storage and management of medication’ and the Practice is using it specifically in patients with mental health problems when they are prescribed propranolol and antidepressants. The use of this code will allow the audit to take place in February 2024 as set out below.”

Source location

Response from Burton Croft Surgery
Page 3 · response
Published 31 March 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Display laminated reception and waiting-room posters asking patients to return unused medication.

Verbatim wording from the response

“2. The Practice intends to put posters up in reception and in the waiting room asking patients to ensure that unused medication is returned.”

Source location

Response from Burton Croft Surgery
Page 4 · response
Published 31 March 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and refine a patient text about medication reviews and returning unused medication.

Verbatim wording from the response

“1. The Practice is currently working on a text to be sent to all patients in relation to the completion of a medication review questionnaire and the Practice has added a new section at the bottom of this text in relation to returning unused medication.”

Source location

Response from Burton Croft Surgery
Page 4 · response
Published 31 March 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Contact local pharmacies to promote return of unused medication and request supporting awareness materials.

Verbatim wording from the response

“7. The Practice has contacted 19 local pharmacies by email, asking them to raise awareness of the importance of returning unused medication to a pharmacy amongst their patients. The Practice also asked the pharmacies if they could share any posters or on-line material regarding the return of medicines with the surgery.”

Source location

Response from Burton Croft Surgery
Page 4 · response
Published 31 March 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish website guidance asking patients to return unwanted or out-of-date medication to pharmacies.

Verbatim wording from the response

“6. The Practice website was updated on 2 May 2023. Under the "Order a prescription section", the Practice has created a new heading in red type "Returning unwanted or out of date medication". This section then states as follows:”

Source location

Response from Burton Croft Surgery
Page 4 · response
Published 31 March 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update and distribute the locum pack with prescribing and unwanted-medication-return guidance.

Verbatim wording from the response

“5. ████████ have been working on an update to the locum pack. The updated pack is now in use at the Practice and includes a section on returning unwanted medications. It has also been distributed to all GPs/GP Registrars and locums. We enclose a copy of the relevant section of the updated Locum Pack at Appendix 5.”

Source location

Response from Burton Croft Surgery
Page 4 · response
Published 31 March 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the repeat prescribing policy to require checking for unused medication and advising safe pharmacy disposal.

Verbatim wording from the response

“1. The Practice Repeat Prescribing Policy, enclosed as Appendix 1, was updated on 9 May 2023, and at page 10, you will note a section, under the heading "Review Process" which states as follows:”

Source location

Response from Burton Croft Surgery
Page 3 · response
Published 31 March 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Practice cannot amend Ardens depression templates locally because the template system is controlled nationally.

Verbatim wording from the response

“2. Burton Croft Surgery have tried to amend the depression template used at the Practice to add in a warning about the safe storage, management and disposal of anti-depressant and beta blocker medication. It is technically not possible to amend the Ardens templates at local practice level.”

Source location

Response from Burton Croft Surgery
Page 3 · response
Published 31 March 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ardens is responsible for considering and implementing the requested change to the national depression template.

Verbatim wording from the response

“By way of explanation, a company called Ardens create and distribute templates for use nationally in GP Practices. On 26 April 2023, the Practice sent an email to Ardens asking them to include an additional tick box on the depression template with the suggested wording, "patient advised of safe storage, management and disposal of anti-depressant medication". The Practice had hoped that this tick box would be added to national templates used by GPs.”

Source location

Response from Burton Croft Surgery
Page 3 · response
Published 31 March 2023

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Contact the two remaining local pharmacies when contact email addresses become available.

    Stated by and the Burton Croft SurgeryStated plannedThe respondent said that this action was planned when they made their response on 31 March 2023.
  2. 2

    Raise propranolol overdose toxicity with the CCG prescribing team.

    Stated by and the Burton Croft SurgeryStated completedThe respondent said that this action was complete when they made their response on 31 March 2023.
  3. 3

    Apply propranolol prescribing safeguards, including overdose discussions, risk-benefit assessment, quantity limits, acute prescribing, and follow-up within two weeks.

    Stated by and the Burton Croft SurgeryStated completedThe respondent said that this action was complete when they made their response on 31 March 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Contact the two remaining local pharmacies when contact email addresses become available.

Verbatim wording from the response

“5. The Practice will contact the two outstanding pharmacies once they have a contact email address for them as per point 7 under the heading "Action taken since the Inquest" above.”

Source location

Response from Burton Croft Surgery
Page 5 · response
Published 31 March 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise propranolol overdose toxicity with the CCG prescribing team.

Verbatim wording from the response

“After Miss McAdam’s death in September 2021, ████████ contacted the prescribing team at the CCG. Propranolol toxicity in overdose was therefore discussed at a subsequent CCG prescribing meeting.”

Source location

Response from Burton Croft Surgery
Page 1 · response
Published 31 March 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply propranolol prescribing safeguards, including overdose discussions, risk-benefit assessment, quantity limits, acute prescribing, and follow-up within two weeks.

Verbatim wording from the response

“• That the dangers of propranolol overdose should be discussed with each patient and an assessment made as to the pros and cons of prescribing. Where prescriptions are deemed to be indicated, propranolol will be issued on an acute prescription, not to exceed 10mg three times a day as required for a week. Therefore, no more than 21 tablets would be issued at an initial appointment. A follow up appointment would then be scheduled to take place no more than 2 weeks later;”

Source location

Response from Burton Croft Surgery
Page 2 · response
Published 31 March 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026