PFD report

David John Briggs · Prevention of Future Deaths report

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Issued 1 Dec 2023•South Yorkshire (Western)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Delays in offloading ambulance patients at hospitals
    Part of recurring concern: Delays in ambulance-to-hospital patient handover
  2. Lack of ambulance service capacity to respond to emergency call demand
    Part of recurring concern: Insufficient ambulance service capacity for emergency calls
  3. Delays in ambulance responses to Category 2 calls
    Part of recurring concern: Delays in ambulance attendance
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Deliver 5,000 additional staffed, permanent hospital beds and maintain this capacity uplift in 2024/25.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  2. Action

    Provide £1.6 billion over two years to support timely and effective hospital discharge.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  3. Action

    Deliver new ambulances and specialist mental health vehicles.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 11 December 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Local action to improve ambulance response and patient handover times is assigned to South Yorkshire Integrated Care Board, as best placed to respond.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in offloading ambulance patients at hospitals

Wider context from the report

“(3) There was a significant delay in offloading patients at hospitals which tied up ambulance resource and meant they were unable to respond to emergency calls. ”

Is this part of a recurring concern?

Yes — Delays in ambulance-to-hospital patient handover.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of ambulance service capacity to respond to emergency call demand

Wider context from the report

“(2) YAS were not resourced to respond to the number of emergency calls. ”

Is this part of a recurring concern?

Yes — Insufficient ambulance service capacity for emergency calls.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in ambulance responses to Category 2 calls

Wider context from the report

“(1) The ambulance service was called at 2049 on 14 November 2022 and the call was graded as a Category 2 call requiring a response within 40 minutes. The ambulance finally arrived at 0044 on 15 November 2022. ”

Is this part of a recurring concern?

Yes — Delays in ambulance attendance.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver 5,000 additional staffed, permanent hospital beds and maintain this capacity uplift in 2024/25.

Verbatim wording from the response

“I recognise that ambulance trusts work within a health and care system and issues such as delayed patient handovers to hospitals can impact on capacity and response times. That is why a key part of the delivery plan is about improving patient flow and bed capacity within hospitals. We achieved our 2023/24 ambition of delivering 5,000 more staffed, permanent hospital beds compared to 2022-23 plans, backed by £1 billion of dedicated funding, and we will maintain this capacity uplift in 2024/25. Further, we also achieved our target of scaling up virtual ward bed capacity to over 10,000 ahead of winter 2023/24, and there are now over 11,000 beds available nationally. We have also provided £1.6 billion of funding over two years to support the NHS and local authorities to ensure timely and effective discharge from hospital.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 11 December 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide £1.6 billion over two years to support timely and effective hospital discharge.

Verbatim wording from the response

“I recognise that ambulance trusts work within a health and care system and issues such as delayed patient handovers to hospitals can impact on capacity and response times. That is why a key part of the delivery plan is about improving patient flow and bed capacity within hospitals. We achieved our 2023/24 ambition of delivering 5,000 more staffed, permanent hospital beds compared to 2022-23 plans, backed by £1 billion of dedicated funding, and we will maintain this capacity uplift in 2024/25. Further, we also achieved our target of scaling up virtual ward bed capacity to over 10,000 ahead of winter 2023/24, and there are now over 11,000 beds available nationally. We have also provided £1.6 billion of funding over two years to support the NHS and local authorities to ensure timely and effective discharge from hospital.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver new ambulances and specialist mental health vehicles.

Verbatim wording from the response

“million of additional funding in 2023/24 to expand capacity and improve response times, and we are maintaining this additional capacity in 2024/25. This is alongside the delivery of new ambulances and specialist mental health vehicles. With more ambulances on the road, patients will receive the treatment they need more swiftly.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 11 December 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue working with NHS England to reduce ambulance response times.

Verbatim wording from the response

“However, I recognise there is still more to do to reduce response times further, and the Government will continue to work with NHS England to achieve this.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 11 December 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Scale up national virtual ward capacity to more than 10,000 beds.

Verbatim wording from the response

“I recognise that ambulance trusts work within a health and care system and issues such as delayed patient handovers to hospitals can impact on capacity and response times. That is why a key part of the delivery plan is about improving patient flow and bed capacity within hospitals. We achieved our 2023/24 ambition of delivering 5,000 more staffed, permanent hospital beds compared to 2022-23 plans, backed by £1 billion of dedicated funding, and we will maintain this capacity uplift in 2024/25. Further, we also achieved our target of scaling up virtual ward bed capacity to over 10,000 ahead of winter 2023/24, and there are now over 11,000 beds available nationally. We have also provided £1.6 billion of funding over two years to support the NHS and local authorities to ensure timely and effective discharge from hospital.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the delivery plan for recovering urgent and emergency care services.

Verbatim wording from the response

“As the Minister responsible for urgent and emergency care services, I recognise the significant pressure the urgent and emergency care system is facing. That is why we published our ‘Delivery plan for recovering urgent and emergency care services’ which aims to deliver sustained improvements in waiting times. Our ambitions for this year include reducing Category 2 ambulance response times to 30 minutes on average across this fiscal year. The plan is available at https://www.england.nhs.uk/wp-content/uploads/2023/01/B2034-delivery-plan-for-recovering-urgent-and-emergency-care-services.pdf”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 11 December 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain additional ambulance capacity funded to improve response times during 2024/25.

Verbatim wording from the response

“Your report highlights that YAS were under high demand at the time of the incident. A primary aim of our delivery plan is to boost ambulance capacity. Ambulance services received £200”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local action to improve ambulance response and patient handover times is assigned to South Yorkshire Integrated Care Board, as best placed to respond.

Verbatim wording from the response

“Your report raised concerns about the capacity of Yorkshire Ambulance NHS Trust (YAS). You have appropriately shared your report and concerns with South Yorkshire Integrated Care Board, who are best placed to respond on the action being taken locally to improve ambulance response and patient handover times.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 11 December 2023

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/2

Data last updated 7 September 2026