PFD report

Kay SIMMONDS · Prevention of Future Deaths report

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Issued 15 Aug 2024•Gwent

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to recognise deteriorating patients
    Part of recurring concern: Failure to reliably recognise and respond to acute clinical deterioration
  2. Incorrect calculation of NEWS scores
    Part of recurring concern: Unreliable clinical Early Warning Score systems for deteriorationPart of recurring concern: Unreliable escalation of abnormal clinical observations
  3. Failure to perform observations in line with NEWS requirements
    Part of recurring concern: Unreliable clinical Early Warning Score systems for deterioration
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Obtain supplier quotations and prepare a capital bid while seeking funding prioritisation for the electronic observation project.

    Stated by Aneurin Bevan University LHBStated in progressThe respondent said that this action was in progress when they made their response on 21 August 2024.
  2. Action

    Map Emergency Department processes and requirements to support electronic observation implementation.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 21 August 2024.
  3. Action

    Introduce an electronic observation and NEWS recording system in the Emergency Department.

    Stated by Aneurin Bevan University LHBStated plannedThe respondent said that this action was planned when they made their response on 21 August 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to recognise deteriorating patients

Wider context from the report

“Kay Simmonds was admitted to the Emergency Department of the Grange University Hospital on 21/7/2022. At 14:40 a nurse performed observations and calculated her NEWS score. However this calculation was incorrect. As a result Kay was not referred to a senior medical practitioner in line with the NEWS algorithm. Additionally, the observations were not thereafter performed in line with the NEWS requirements. The miscalculation of NEWS and failure to recognise a deteriorating patient can put lives at risk. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond to acute clinical deterioration.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Incorrect calculation of NEWS scores

Wider context from the report

“Kay Simmonds was admitted to the Emergency Department of the Grange University Hospital on 21/7/2022. At 14:40 a nurse performed observations and calculated her NEWS score. However this calculation was incorrect. As a result Kay was not referred to a senior medical practitioner in line with the NEWS algorithm. Additionally, the observations were not thereafter performed in line with the NEWS requirements. The miscalculation of NEWS and failure to recognise a deteriorating patient can put lives at risk. ”

Is this part of a recurring concern?

Yes — Unreliable clinical Early Warning Score systems for deterioration; Unreliable escalation of abnormal clinical observations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to perform observations in line with NEWS requirements

Wider context from the report

“Kay Simmonds was admitted to the Emergency Department of the Grange University Hospital on 21/7/2022. At 14:40 a nurse performed observations and calculated her NEWS score. However this calculation was incorrect. As a result Kay was not referred to a senior medical practitioner in line with the NEWS algorithm. Additionally, the observations were not thereafter performed in line with the NEWS requirements. The miscalculation of NEWS and failure to recognise a deteriorating patient can put lives at risk. ”

Is this part of a recurring concern?

Yes — Unreliable clinical Early Warning Score systems for deterioration.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to refer patients to a senior medical practitioner in line with the NEWS algorithm

Wider context from the report

“Kay Simmonds was admitted to the Emergency Department of the Grange University Hospital on 21/7/2022. At 14:40 a nurse performed observations and calculated her NEWS score. However this calculation was incorrect. As a result Kay was not referred to a senior medical practitioner in line with the NEWS algorithm. Additionally, the observations were not thereafter performed in line with the NEWS requirements. The miscalculation of NEWS and failure to recognise a deteriorating patient can put lives at risk. ”

Is this part of a recurring concern?

Yes — Failure to escalate significant clinical concerns to appropriately senior clinicians; Failure to provide effective senior clinical oversight of patient care; Unreliable clinical Early Warning Score systems for deterioration.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Obtain supplier quotations and prepare a capital bid while seeking funding prioritisation for the electronic observation project.

Verbatim wording from the response

“Digital team have made contact with the system suppliers and have received quotes for this work and have also prepared a capital bid and are seeking prioritisation of funding.”

Source location

Response from Aneurin Bevan University Health Board
Page 3 · response
Published 21 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Map Emergency Department processes and requirements to support electronic observation implementation.

Verbatim wording from the response

“Following the meeting, a member of the digital team attended the ED on 17 September 2024, to map the current processes and requirements and following this visit the digital team are developing an options appraisal to determine how the recording of electronic observations can be recorded within the ED.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 21 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce an electronic observation and NEWS recording system in the Emergency Department.

Verbatim wording from the response

“1. Action that will be taken to introduce an electronic observation and NEWS recording system within the Emergency Department (ED) at the Grange University Hospital (GUH)”

Source location

Response from Aneurin Bevan University Health Board
Page 1 · response
Published 21 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Meet with the digital team to define the requirement and prioritise introducing electronic observations in the Emergency Department.

Verbatim wording from the response

“The Urgent Care Division has met with the Health Board’s digital team on 29 August 2024 to discuss the requirement and urgency to introduce CareFlow within the ED, this is now a priority for the Division.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 21 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop an options appraisal identifying the safest, quickest and most cost-effective approach to electronic observations, including licensing and integration costs.

Verbatim wording from the response

“Following the meeting, a member of the digital team attended the ED on 17 September 2024, to map the current processes and requirements and following this visit the digital team are developing an options appraisal to determine how the recording of electronic observations can be recorded within the ED.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 21 August 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    The ED cannot currently use CareFlow because its patient management system does not interface with CareFlow.

    Stated by Aneurin Bevan University LHBUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The ED cannot currently use CareFlow because its patient management system does not interface with CareFlow.

Verbatim wording from the response

“Patients’ attendance to the ED are recorded on an electronic patient management system that supports tracking and clinical workflow called Symphony. Symphony currently does not interface with CareFlow meaning the ED is unable to use CareFlow.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 21 August 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026