PFD report

Robert TAYLOR · Prevention of Future Deaths report

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Issued 22 Oct 2024•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
16

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of enhanced nursing observations for patients requiring them
    Part of recurring concern: Unreliable patient observation arrangements
  2. Failure of post-death investigations to address central issues relating to falls
    Part of recurring concern: Inadequate control of falls risks
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Conduct a nursing workforce review addressing ward geography, staffing and enhanced-care capacity.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 24 October 2024.
  2. Action

    Identify patients at risk, communicate risks before the morning touchpoint, and implement additional safety measures where mitigation cannot be assured.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 October 2024.
  3. Action

    Request additional clinical-bank staffing case by case and assess staffing requirements shift by shift.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 October 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of enhanced nursing observations for patients requiring them

Wider context from the report

“1. The central issue in this case relating to the fall on 11/06/24 was the lack of enhanced nursing observations. The Nursing witness was unable to say what steps, if any, had been taken to try to put enhanced observations in place. The investigation report stated that enhanced observations had been identified as needed but did not expand on what actions were taken, if any, to obtain enhanced observation nor what actions had been taken after the death to ensure enhanced observations for patients that require them. This raises a concern for future deaths. ”

Is this part of a recurring concern?

Yes — Unreliable patient observation arrangements.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of post-death investigations to address central issues relating to falls

Wider context from the report

“2. The witness and the investigation report did not address the central issue relating to the fall and this raises a concern about the quality of post death investigations being undertaken by the Trust. This raises a concern for future deaths. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a nursing workforce review addressing ward geography, staffing and enhanced-care capacity.

Verbatim wording from the response

“There will be a nursing workforce review to cover the points above. It is accepted that this point should have been more explicit within the report and details of the actions set out below should have been included.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 2 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Identify patients at risk, communicate risks before the morning touchpoint, and implement additional safety measures where mitigation cannot be assured.

Verbatim wording from the response

“• The nurse in charge currently identifies and discusses patients at risk of falls, as well as those requiring enhanced observations, with the Matron, prior to the 0800-touchpoint meeting. Since the inquest we have made changes in how this information is communicated. There is a more risk focused approach being taken and a focus on vulnerable patients in higher risk environments. If a ward area is unable to provide assurance that a risk is being mitigated, then additional safety measures to ameliorate the risk are put into place. Examples include: ○ Discussion in the morning safety huddle regarding risk of falls and patients for whom there is concern. ○ Reorganisation of workload to mitigate and reduce risk ○ Movement of patients into more appropriately positioned side rooms where possible.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 2 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request additional clinical-bank staffing case by case and assess staffing requirements shift by shift.

Verbatim wording from the response

“• Acuity was noted to be a contributing factor within this case. There is currently a SNCT (Safer Nursing Care Tool) to review acuity levels as part of the wider Trust review of acuity and dependency. Whilst this work progresses increased staffing needs will be identified on a case-by-case basis as per the UHB enhanced care policy. Staff will be requested through UHB clinical bank services in a timely manner and explored on a shift-by-shift basis.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 2 · response
Published 24 October 2024

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise nursing witness-statement templates with prompts covering the incident, preceding care, post-fall care and learning.

Verbatim wording from the response

“Since the inquest the Lead Nurse for falls has worked with the legal services team to revise the templates used for the nursing witness statement to ensure that witnesses are capturing essential information in relation to a fall to assist the Coroner at Inquest. The template provides additional prompts to enable the witness to write a logical account of the incident, including the patients care leading up to the fall, how the fall occurred, and post fall care, including any learning identified.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 3 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-embed the Enhanced Care policy and discuss enhanced-care risks in ward safety huddles.

Verbatim wording from the response

“• The Enhanced Care policy has been re-embedded into the ward and risks are discussed in the ward huddle following shift handovers.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 2 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Involve specialist nursing leads from the beginning of Coronial investigations and inquest processes.

Verbatim wording from the response

“In addition, our Legal Services Team will ensure that specialist nurse leads for the Trust, for example those involved in Falls and Tissue Viability, will be involved from the start of a Coronial investigation or inquest process to ensure they have full awareness of issues and can contribute to an investigation from a highly experienced professional standpoint.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 3 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Prepare inquest witnesses through individual and group meetings, calls and meetings with instructed solicitors.

Verbatim wording from the response

“Regarding witnesses summonsed to attend inquests, the Legal Services Team are ensuring that our staff are fully prepared to attend an inquest by arranging individual and group meetings and telephone calls with witnesses and their managers together with meetings with our instructed solicitors to ensure that staff are supported and are as prepared as fully as they can be to give evidence at the inquest. In addition, a series of training for ward managers and nursing staff is being rolled out commencing early next year across all our hospital sites.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 3 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share ward geography information with assessment-area nursing leaders and request risk-aware side-room allocations.

Verbatim wording from the response

“• We have recognised that the current layout of ward 19 can be challenging when nursing patients who are at risk of falls because of having only two 6 bedded bays and 13 side rooms positioned in a T shape within the ward. In addition, only 4 side rooms have partial views (if the door is open), the other 9 have no visibility. We have spoken to the senior nursing team in charge of the assessment area regarding environmental challenges and provided a visual map of side rooms, so they are aware of the physical layout of the ward. We have asked the assessment areas when allocating patients to be mindful of ward geography and communicate any concerns and risks that patients may have such that plans can be put in place to support enhanced care and risk of falls.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 2 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the Safer Nursing Care Tool within the wider acuity and dependency review to identify staffing needs.

Verbatim wording from the response

“• Acuity was noted to be a contributing factor within this case. There is currently a SNCT (Safer Nursing Care Tool) to review acuity levels as part of the wider Trust review of acuity and dependency. Whilst this work progresses increased staffing needs will be identified on a case-by-case basis as per the UHB enhanced care policy. Staff will be requested through UHB clinical bank services in a timely manner and explored on a shift-by-shift basis.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 2 · response
Published 24 October 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Monitor lying and standing blood-pressure compliance and reinforce checks through safety huddles.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 October 2024.
  2. 2

    Review side-room utilisation to support safer allocation of patients to appropriate rooms.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 24 October 2024.
  3. 3

    Reinforce falls-risk assessment requirements and monitor compliance with completion standards.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 October 2024.
  4. 4

    Complete a trial of alarmed falls beds.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 October 2024.
  5. 5

    Deliver falls training to ward nurses and healthcare support workers.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 October 2024.
  6. 6

    Roll out inquest-preparation training for ward managers and nursing staff across hospital sites.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 October 2024.
  7. 7

    Explore longer-term falls-seat and bed-alarm-pad solutions.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 October 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor lying and standing blood-pressure compliance and reinforce checks through safety huddles.

Verbatim wording from the response

“• Ward monitoring of lying and standing blood pressure has met the trust standards of 75%. On-going monitoring will continue to monitor compliance and safety huddles are reminding staff to review patient’s lying and standing blood pressure on admission or review this when clinically indicated.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 3 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review side-room utilisation to support safer allocation of patients to appropriate rooms.

Verbatim wording from the response

“In the longer term, a wider piece of work is being planned for January 2025 to review side room utilisation. This will allow us to place the right patients into appropriate side rooms with a commensurate reduced risk of falls.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 2 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce falls-risk assessment requirements and monitor compliance with completion standards.

Verbatim wording from the response

“• Verbal feedback following the outcome of the original AAR (After Action Review) was given to staff in relation to completing falls risk assessments on admission and reviewing the risk of any changes in clinical condition. This is also discussed during the morning safety huddles with staff. A review of compliance has been undertaken and shows significant improvement in the completion of falls risk assessments within the 6 hours target and the ward are currently exceeding the Trust current compliance of 83.2% at 87.4%. Ward 19 have shown a sustained improvement month on month with July being 68.6% and November at 87.4%, giving an 18.8% improvement. Ongoing monitoring of compliance with this standard is taking place to ensure continuous improvement is sustained.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 3 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a trial of alarmed falls beds.

Verbatim wording from the response

“• In addition, we are completing a trial of alarmed falls beds and exploring long term solutions with falls seats and bed alarm pads.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 3 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver falls training to ward nurses and healthcare support workers.

Verbatim wording from the response

“• Following the death of Mr Taylor the department is currently delivering falls training, which is provided by the Falls team and has been attended by qualified nurses and health care support workers. To date 42.5% of ward staff have completed training with a further 40% of staff booked on to the training for December 2024. The remaining staff will complete training by the end of January 2025.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 2 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out inquest-preparation training for ward managers and nursing staff across hospital sites.

Verbatim wording from the response

“Regarding witnesses summonsed to attend inquests, the Legal Services Team are ensuring that our staff are fully prepared to attend an inquest by arranging individual and group meetings and telephone calls with witnesses and their managers together with meetings with our instructed solicitors to ensure that staff are supported and are as prepared as fully as they can be to give evidence at the inquest. In addition, a series of training for ward managers and nursing staff is being rolled out commencing early next year across all our hospital sites.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 3 · response
Published 24 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore longer-term falls-seat and bed-alarm-pad solutions.

Verbatim wording from the response

“• In addition, we are completing a trial of alarmed falls beds and exploring long term solutions with falls seats and bed alarm pads.”

Source location

Response-from-University-Hospitals-Birmingham-NHS
Page 3 · response
Published 24 October 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026