PFD report

David Gary Chatburn · Prevention of Future Deaths report

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Issued 18 Mar 2014•Manchester North

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
9

Raised in this report

Recipients
4

Named on the report

Responses found
1

Of 4 recipients

Stated actions
2

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised9

  1. Failure to make case-specific referrals through the single point of entry process
    Part of recurring concern: Unreliable mental health referral pathways
  2. Failure to refer patients to psychiatric services for expert diagnosis, opinion, management and treatment planning
    Part of recurring concern: Unreliable mental health referral pathways
  3. Unnecessarily bureaucratic and deterrent processes for accessing mental health services
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Enable mental health patients to choose any clinically appropriate provider for their first outpatient appointment, subject to stated exemptions.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 18 March 2014.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Concerns about the GP’s decisions and actions should be addressed by Pennine Care NHS Trust and York House Surgery.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to make case-specific referrals through the single point of entry process

Wider context from the report

“4. That the GP felt it was sufficient for him to simply discuss the deceased’s care with the practice-based community psychiatrist and thus, no need for a referral to the single point of entry process. Such discussions were not necessarily case specific in any event but rather, general in nature. ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to refer patients to psychiatric services for expert diagnosis, opinion, management and treatment planning

Wider context from the report

“1. That there was no referral made by the GP to the Psychiatric services for an expert diagnosis/opinion/management and treatment plan. The GP considered that there was no need, as he felt clinically competent to manage the deceased’s care and in any event, had a special interest in mental health, although he conceded that he was not formally recognised as a GP with a Special Interest (‘GPwSPi’) and whilst confident in his ability to manage the deceased’s care, his area of special interest was in fact the management of addictions. Irrespective, he felt that he was best placed to assess, diagnose and treat the deceased on the basis that had he referred Mr Chatburn to the single point of entry system, the person ‘triaging’ would not have been medically qualified and would not have known the deceased as well as he felt he did. ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unnecessarily bureaucratic and deterrent processes for accessing mental health services

Wider context from the report

“7. That the processes GPs are expected to use in order to access mental health services for their patients are unnecessarily bureaucratic and deterrent. GPs can no longer simply contact a Consultant Psychiatrist directly for advice. Everything must pass through the single point of entry. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of direct referral to in-house community-based psychiatrists for new patients

Wider context from the report

“3. That the GP was unable to refer the deceased, as a new patient, directly to the in-house community based psychiatrist, thus effectively defeating the object. ”

Is this part of a recurring concern?

Yes — Unclear and unreliable GP access and referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure medically qualified practitioner management of single point of entry triage

Wider context from the report

“8. That the ‘triage’ process used by the single point of entry system is not always managed by a medically qualified practitioner – this being a vital stage in determining diversion/allocation. ”

Is this part of a recurring concern?

Yes — Unsafe clinical decisions by non-medically qualified personnel.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Restrictions on cross-Clinical Commissioning Group referrals without special approval

Wider context from the report

“9. That GPs cannot refer patients outside their Clinical Commissioning Group area without special permission/approval by the same. In order to do so, a ‘special case’ must be argued. This potentially limits patient (and practitioner) accessibility and treatment. ”

Is this part of a recurring concern?

Yes — Unclear and unreliable GP access and referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of contemporaneous record keeping to support clinical recollections

Wider context from the report

“5. That the GP’s recollection of events was not supported by contemporaneous record keeping, thus calling into question accuracy. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use recognised assessment tools in clinical evaluation

Wider context from the report

“6. That the GP did not use a recognised assessment tool, as an adjunct or otherwise, in his clinical evaluation of the deceased. He felt that they were ineffective and of little, if any, value. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to assess medication appropriateness in light of patients’ mental health history

Wider context from the report

“2. That the GP did not consider the appropriateness of the medication prescribed, particularly in light of the patient’s past mental health history - preferring to rely upon the presumed, anecdotal preferences of the community psychiatrists. ”

Is this part of a recurring concern?

Yes — Unsafe medication prescribing.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enable mental health patients to choose any clinically appropriate provider for their first outpatient appointment, subject to stated exemptions.

Verbatim wording from the response

“You raise a concern that GPs were unable to refer patients outside their Clinical Commissioning Group area without special permission/approval by the CCG and that this potentially limits patient (and practitioner) accessibility and treatment. I can advise that this is no longer the case. From 1 April 2014 patients with a mental health condition have had the same legal rights as physical health patients at first outpatient appointment to choose the provider that will deliver their care. The GP, or other referring healthcare professional, remains responsible for determining the clinically appropriate treatment to meet patients’ needs.”

Source location

2014-0126-Response-by-Department-of-Health
Page 4 · response
Published 18 March 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Concerns about the GP’s decisions and actions should be addressed by Pennine Care NHS Trust and York House Surgery.

Verbatim wording from the response

“Many of the issues you raise concern the decisions and actions taken by the GP who diagnosed and treated Mr Chatburn. I note that you have sent your report to the Pennine Care NHS Trust and the York House Surgery and I would expect them to properly address these concerns.”

Source location

2014-0126-Response-by-Department-of-Health
Page 3 · response
Published 18 March 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England’s Performers Screening Group will determine whether specific action is needed regarding the GP’s clinical behaviour.

Verbatim wording from the response

“My officials have consulted NHS England, as the main commissioner of primary care services, about your report. NHS England has advised that the GP’s clinical behaviour will be discussed at their next Performers Screening Group (PSG). The PSG will then determine if any specific actions need to be taken.”

Source location

2014-0126-Response-by-Department-of-Health
Page 3 · response
Published 18 March 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local mental-health access arrangements, including single-point entry, triage and bureaucracy, are for the relevant CCG and Pennine Care Foundation Trust.

Verbatim wording from the response

“Your remaining concerns relate to the current system for accessing mental health services in primary care. I am aware that a number of other inquests in the past have similarly focussed on the issue of a lack of clearly defined pathways for referral by GPs into mental health environments. The way in which these services are accessed is decided locally by the relevant NHS Trust. Thus your concerns surrounding the single point of entry, triage system and the evident bureaucracy are also more appropriately dealt with by the Clinical Commissioning Group (CCG) and Pennine Care Foundation Trust (FT). I am aware that the CCG is preparing its response in conjunction with both ████████ (Medical Director for the Greater Manchester Area Team) and Pennine Care.”

Source location

2014-0126-Response-by-Department-of-Health
Page 3 · response
Published 18 March 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Invest over £400 million to expand access to improved psychological therapies nationwide.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 18 March 2014.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Concerns about the GP’s fitness to practise should be raised with the independent General Medical Council, which sets doctors’ medical standards.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest over £400 million to expand access to improved psychological therapies nationwide.

Verbatim wording from the response

“Mental health and well-being is a priority for this Government and we are investing over £400m to give thousands of people, in all areas of the country, access to improved psychological therapies. Public Health England is also making mental health one of its five health impact priorities as part of work to improve the public’s health. Their priorities for 2013/14 include a commitment to develop a national programme on mental health in public health that supports, “No Health Without Mental Health” (a cross-government outcomes strategy). This means prioritising the promotion of mental wellbeing, the prevention of mental health problems and suicide, and improving the wellbeing of those living with and recovering from mental illness.”

Source location

2014-0126-Response-by-Department-of-Health
Page 3 · response
Published 18 March 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Concerns about the GP’s fitness to practise should be raised with the independent General Medical Council, which sets doctors’ medical standards.

Verbatim wording from the response

“In addition, the General Medical Council (GMC), which is independent of government, is the body responsible for setting good medical standards for doctors. If there is concern about the GP’s fitness to practise, this should be raised directly with the GMC.”

Source location

2014-0126-Response-by-Department-of-Health
Page 3 · response
Published 18 March 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026