PFD report

Gareth Ian JACKSON · Prevention of Future Deaths report

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Issued 8 Aug 2025•Inner West London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
16

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to align acute ward operational, leave and risk management policies
    Part of recurring concern: Unsafe management of inpatient leave and absence
  2. Failure to give leave and off-ward safety planning sufficient prominence in review, handover and planning templates
    Part of recurring concern: Unsafe management of inpatient leave and absence
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Establish an inpatient-rotation induction programme covering risk assessment and documentation for junior doctors.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  2. Action

    Update Collaborative Clinical Safety Training to cover leave safety planning, risk assessment and the legal framework for informal patients.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  3. Action

    Add leave procedures, safety-planning, escalation and documentation requirements to the Adult Inpatient Operational Policy and admission checklist, aligned with related policies.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to align acute ward operational, leave and risk management policies

Wider context from the report

“I heard evidence that there had been changes to the policies and templates aimed at addressing risk around leave and safety off ward. This was still ongoing. It was accepted in evidence that the acute ward operational policy and leave policy needed to be reviewed again to make sure the various policies including risk management policies were aligned. For example on the Day 2 checklist for review there was no placeholder for leave/off ward safety management. I was told that there was a positive move to review thinking around risk more as safety rather than simply as risk management, but this was a new concept. I noted that in the templates now used to consider nursing reviews and handovers, there was no specific place to consider leave management and safety around this, expecting it instead to be addressed in the plan – albeit there was a reminder to consider this on the template. To that extent it appeared little substantial had changed from the process before, and the policies remained unaligned. I am concerned that safety planning around leave/going off ward/unit as a voluntary patient has not been given the prominence it requires, as was required in the case of Gareth where the plan for his safety off ward had not been identified by staff on Ward 2 effectively. As such my concern as to future death if this were not to be unaddressed comprehensively, continues. ”

Is this part of a recurring concern?

Yes — Unsafe management of inpatient leave and absence.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to give leave and off-ward safety planning sufficient prominence in review, handover and planning templates

Wider context from the report

“I heard evidence that there had been changes to the policies and templates aimed at addressing risk around leave and safety off ward. This was still ongoing. It was accepted in evidence that the acute ward operational policy and leave policy needed to be reviewed again to make sure the various policies including risk management policies were aligned. For example on the Day 2 checklist for review there was no placeholder for leave/off ward safety management. I was told that there was a positive move to review thinking around risk more as safety rather than simply as risk management, but this was a new concept. I noted that in the templates now used to consider nursing reviews and handovers, there was no specific place to consider leave management and safety around this, expecting it instead to be addressed in the plan – albeit there was a reminder to consider this on the template. To that extent it appeared little substantial had changed from the process before, and the policies remained unaligned. I am concerned that safety planning around leave/going off ward/unit as a voluntary patient has not been given the prominence it requires, as was required in the case of Gareth where the plan for his safety off ward had not been identified by staff on Ward 2 effectively. As such my concern as to future death if this were not to be unaddressed comprehensively, continues. ”

Is this part of a recurring concern?

Yes — Unsafe management of inpatient leave and absence.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish an inpatient-rotation induction programme covering risk assessment and documentation for junior doctors.

Verbatim wording from the response

“▪ Established a new inpatient-rotation induction programme for junior doctors covering requirements for risk assessment and documentation, especially for informal patients granted leave.”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update Collaborative Clinical Safety Training to cover leave safety planning, risk assessment and the legal framework for informal patients.

Verbatim wording from the response

“Training – The Collaborative Clinical Safety Training (CCST) has been updated to incorporate learning and reflections from this case, with emphasis on leave safety planning, risk assessment and the legal framework around informal patients.”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 4 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add leave procedures, safety-planning, escalation and documentation requirements to the Adult Inpatient Operational Policy and admission checklist, aligned with related policies.

Verbatim wording from the response

“Enhanced Adult Inpatient Operational Policy – A new dedicated section on Leave has been added to provide clarity for our staff, covering:”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 3 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update multidisciplinary, nursing handover and care-plan review templates with dedicated leave safety-plan sections.

Verbatim wording from the response

“Updated Handover and Review Templates – The MDT and Nursing Handover templates, as well as the Care Plan Review Meeting (CPRM) template, have been updated to include a dedicated section for reviewing safety plans linked to leave. A new heading, “Safety Plan for Using Leave,” has been added to all of the above templates.”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 3 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce risk-assessment processes for informal patient leave.

Verbatim wording from the response

“At the request, our Clinical Director for Acute and Urgent Care, Dr Razvan Gutu, described a number of immediate improvements that had already been made in response to this case. These included:”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise the Trust Leave Policy to strengthen leave risk assessment, multidisciplinary collaboration, safety planning and holding-power guidance.

Verbatim wording from the response

“Revised Trust Leave Policy – Strengthened requirements for risk assessment, MDT collaboration, safety planning, and explicit guidance on holding powers for informal patients. This revision was approved by our Mental Health Law Group on 23 September 2025.”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 3 · response
Published 13 August 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. 1

    Improve communication and risk information-sharing during ward transfers and with families.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  2. 2

    Embed the Trust’s 11 Fundamental Standards of Care with monthly audit and oversight.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  3. 3

    Increase early senior medical review through additional full-time middle-grade cover.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  4. 4

    Audit compliance with leave requirements for informal patients.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  5. 5

    Reinforce mandatory online observation training for ward-based staff and audit compliance.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  6. 6

    Introduce checks, quarterly audits and Mortality Committee oversight to assure implementation and completion of PFDR actions.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  7. 7

    Share a learning briefing and develop FAQs guiding staff on leave management and collaboration with informal patients, families and carers.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  8. 8

    Reinforce door-security responsibilities through best-practice review and staff briefings.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  9. 9

    Strengthen and standardise observation procedures across wards.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.
  10. 10

    Standardise multidisciplinary team handovers.

    Stated by South West London and St George'S Mental Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve communication and risk information-sharing during ward transfers and with families.

Verbatim wording from the response

“At the request, our Clinical Director for Acute and Urgent Care, Dr Razvan Gutu, described a number of immediate improvements that had already been made in response to this case. These included:”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed the Trust’s 11 Fundamental Standards of Care with monthly audit and oversight.

Verbatim wording from the response

“▪ Further embedding the Trust’s 11 Fundamental Standards of Care with monthly audit/oversight, and”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase early senior medical review through additional full-time middle-grade cover.

Verbatim wording from the response

“At the request, our Clinical Director for Acute and Urgent Care, Dr Razvan Gutu, described a number of immediate improvements that had already been made in response to this case. These included:”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit compliance with leave requirements for informal patients.

Verbatim wording from the response

“At the request, our Clinical Director for Acute and Urgent Care, Dr Razvan Gutu, described a number of immediate improvements that had already been made in response to this case. These included:”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce mandatory online observation training for ward-based staff and audit compliance.

Verbatim wording from the response

“▪ Reinforced the requirement to undertake on-line observation training for all ward-based staff which is closely audited”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce checks, quarterly audits and Mortality Committee oversight to assure implementation and completion of PFDR actions.

Verbatim wording from the response

“Assurance - We have introduced checks to confirm that staff are aware of the changes and the associated expectations. Compliance with these requirements will be subject to ongoing audit and monitoring to ensure that improvements are fully embedded in practice and will initially be subject to quarterly audits. In addition, our Mortality Committee oversees the actions arising from PFDRs to provide assurance that they are progressing appropriately and completed in full and are checked on an annual basis thereafter.”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 4 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share a learning briefing and develop FAQs guiding staff on leave management and collaboration with informal patients, families and carers.

Verbatim wording from the response

“Learning briefing / Frequently Asked Questions – A learning brief about the patient’s care was shared, and a set of Frequently Asked Questions (FAQs) was developed to provide staff with practical guidance on managing leave and working collaboratively with patients, families, and carers, with particular attention to informal patients.”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 3 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce door-security responsibilities through best-practice review and staff briefings.

Verbatim wording from the response

“▪ Re-briefing all wards on door security practices.”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen and standardise observation procedures across wards.

Verbatim wording from the response

“At the request, our Clinical Director for Acute and Urgent Care, Dr Razvan Gutu, described a number of immediate improvements that had already been made in response to this case. These included:”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Standardise multidisciplinary team handovers.

Verbatim wording from the response

“At the request, our Clinical Director for Acute and Urgent Care, Dr Razvan Gutu, described a number of immediate improvements that had already been made in response to this case. These included:”

Source location

Response from South West London and St Georges Mental Health NHS Trust
Page 2 · response
Published 13 August 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026