PFD report

Thomas Alexander Burchell · Prevention of Future Deaths report

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Issued 4 Jan 2016•Plymouth, Torbay and South Devon

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
4

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
3

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised4

  1. Failure to document headache assessment and clinical reasoning
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  2. Inadequate and incomplete recording of clinical events
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  3. Failure to apply updated Neurology referral criteria for reported weakness
    Part of recurring concern: Unreliable neurological referral pathways
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Review current guidance for suspected brain tumours, including national and local referral, headache-management and urgent-cancer guidance, at a clinical meeting.

    Stated by Borchardt Medical CentreStated completedThe respondent said that this action was complete when they made their response on 4 January 2016.
  2. Action

    Require staff to code incoming records on the day of arrival and make them available to clinicians for consultations.

    Stated by Borchardt Medical CentreStated completedThe respondent said that this action was complete when they made their response on 4 January 2016.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document headache assessment and clinical reasoning

Wider context from the report

“(1) There is nothing in the records to explain how ████████ came to the view that Thomas was suffering from stress related headaches. Further, there is nothing in the notes to confirm whether or not he asked Thomas any questions at all about his headaches. In his evidence, ████████ had to accept that it was possible he did not do so. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate and incomplete recording of clinical events

Wider context from the report

“(1) Inadequate and incomplete record keeping. This is in respect of both medical and nursing records. In particular, the seizure chart stated late and finished early. It is far from an accurate or complete record of what happened to Thomas. (2) In a neurosurgical unit I understand there will be patients having seizures on a regular basis. I further understand that it is extremely rare for those seizures to progress as befell Thomas and then prove resistant to treatment. Where a patient does develop seizures, however, I consider that there should be a far more robust and complete record of the relevant events. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to apply updated Neurology referral criteria for reported weakness

Wider context from the report

“(3) In his preparation for a subsequent significant events meeting, ████████ identified that the basis for referring a patient to Neurology had changed. He had previously been under the impression that he needed not only to have a complaint of weakness but also objectively to identify and confirm this weakness. He accepted that the guidance had changed so that a complaint of weakness alone was sufficient to warrant referral. ”

Is this part of a recurring concern?

Yes — Unreliable neurological referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in processing incoming clinical consultation records

Wider context from the report

“(2) ████████ also accepted in evidence that had he seen the notes and records from the Exeter consultation (which red flagged the headache entry) he would have treated Thomas differently and perhaps taken his concerns more seriously.. It was not completely clear when the records from the Exeter consultation arrived at the Borchardt practice. It was, however, before Thomas’ appointment with ████████ and there may have been several days (perhaps as much as a week) between the arrival of the notes and their “processing” by administrative staff. Such a delay is undesirable. ”

Is this part of a recurring concern?

Yes — Unreliable review and action on clinically significant incoming correspondence.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review current guidance for suspected brain tumours, including national and local referral, headache-management and urgent-cancer guidance, at a clinical meeting.

Verbatim wording from the response

“With regard to the third concern, I took the opportunity to call a clinical meeting on 22 January. We have clinical meetings towards the end of every month and I used this meeting to review current guidance for suspected brain tumours.”

Source location

2016-0002-Response-by-The-Borchardt-Medical-centre
Page 1 · response
Published 4 January 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require staff to code incoming records on the day of arrival and make them available to clinicians for consultations.

Verbatim wording from the response

“With regard to the second concern, we have now changed Practice policy and have insisted that the staff will add a code to the computerised records the same day that records arrive in the Practice so clinicians will be aware that records are in the building and can ask Reception staff to access them for the clinician so they are available for consultation.”

Source location

2016-0002-Response-by-The-Borchardt-Medical-centre
Page 1 · response
Published 4 January 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Record clinicians’ reflections from the guidance review in their 2016 appraisal documents for contribution to revalidation.

    Stated by Borchardt Medical CentreStated completedThe respondent said that this action was complete when they made their response on 4 January 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record clinicians’ reflections from the guidance review in their 2016 appraisal documents for contribution to revalidation.

Verbatim wording from the response

“After the clinical meeting, clinicians reflected on the information given and have added those reflections to their appraisal documents for 2016 which will contribute to their next revalidation.”

Source location

2016-0002-Response-by-The-Borchardt-Medical-centre
Page 2 · response
Published 4 January 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026