PFD report

Mr Roger Hamer · Prevention of Future Deaths report

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Issued 21 Aug 2017•Manchester (North)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
7

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised7

  1. Failure to document carriageway defect condition during inspections
    Part of recurring concern: Unreliable highway inspection and asset-recording processes
  2. Lack of a duty-of-candour procedure for significant incidents
    Part of recurring concern: Failure of Duty-of-Candour processes for significant incidents
  3. Unmarked potholes lacking paint markings
    Part of recurring concern: Inadequate road markings for road-user safety
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Take routine photographs of dangerous defects before repair and of repairs afterward.

    Stated by Bury Borough CouncilStated completedThe respondent said that this action was complete when they made their response on 7 November 2017.
  2. Action

    Provide specific training and competency checks for highway inspectors under the new Code of Practice.

    Stated by Bury Borough CouncilStated plannedThe respondent said that this action was planned when they made their response on 7 November 2017.
  3. Action

    Maintain highway inspection procedures and systems in accordance with best-practice guidance.

    Stated by Bury Borough CouncilStated completedThe respondent said that this action was complete when they made their response on 7 November 2017.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.6

  1. Position

    The Highway Authority does not paint carriageway potholes because doing so would expose highway inspectors to danger from traffic.

    Stated by Bury Borough CouncilUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document carriageway defect condition during inspections

Wider context from the report

“(1) When he inspected the carriageway in January 2016 and February 2016 the highway inspector did not photograph, measure and/or record any details as to the condition of the carriageway where the Pothole developed despite it having started to deteriorate, wear and crack by October 2015. This prevented the Highway Authority from effectively assessing the rate of deterioration of this part of the carriageway which may have helped to inform it as to the need for earlier repair. Also, the lack of images and/or measurements of the Pothole as at the date of the inspections restricted the Highway Authority’s ability to effectively supervise and monitor the highway inspector and it hindered the jury’s ability to make more detailed findings as to the circumstances of Mr Hamer’s death. ”

Is this part of a recurring concern?

Yes — Unreliable highway inspection and asset-recording processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a duty-of-candour procedure for significant incidents

Wider context from the report

“(3) The Highway Authority does not have a procedure with a duty of candour for the effective investigation of, and learning lessons from, significant incidents comparable to those adopted by other public bodies (for example within the National Health Service). ”

Is this part of a recurring concern?

Yes — Failure of Duty-of-Candour processes for significant incidents.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unmarked potholes lacking paint markings

Wider context from the report

“(2) The jury recorded its concern as to the lack of paint markings around the potholes which may have highlighted their presence to Mr Hamer thereby enabling him to avoid them. ”

Is this part of a recurring concern?

Yes — Inadequate road markings for road-user safety.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to investigate carriageway defects below the 40mm threshold

Wider context from the report

“(4) The Highway Authority is in the process of adopting a new procedure for highway management (“the New Procedure”), apparently based upon Well-Managed Highway Infrastructure: a Code of Practice published by the Department for Transport in October 2016. With regards to defects in the carriageway, the Highway Authority’s current procedure for highway management has an intervention level of 40mm so that any defect which is found to be 40mm or greater is repaired. Under the New Procedure 40mm will be redefined as the “investigation level”, so that once a carriageway defect is greater than 40mm a highway inspector will investigate it and consider whether a repair is needed. If 40mm is specified in the New Procedure as the minimum threshold for investigation then defects which measure less than 40mm may not be investigated and defects of 40mm or above may not be repaired. Whilst I was informed that highway inspectors have a discretion under both the current and new procedures to repair defects which do not meet the intervention or investigation criteria the jury noted inconsistencies in the application of the current procedure and I consider that the New Procedure will increase the risk of future deaths, in particular to cyclists. ”

Is this part of a recurring concern?

Yes — Unreliable highway-defect investigation and prioritisation.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inconsistent application of the current highway-management procedure

Wider context from the report

“(4) The Highway Authority is in the process of adopting a new procedure for highway management (“the New Procedure”), apparently based upon Well-Managed Highway Infrastructure: a Code of Practice published by the Department for Transport in October 2016. With regards to defects in the carriageway, the Highway Authority’s current procedure for highway management has an intervention level of 40mm so that any defect which is found to be 40mm or greater is repaired. Under the New Procedure 40mm will be redefined as the “investigation level”, so that once a carriageway defect is greater than 40mm a highway inspector will investigate it and consider whether a repair is needed. If 40mm is specified in the New Procedure as the minimum threshold for investigation then defects which measure less than 40mm may not be investigated and defects of 40mm or above may not be repaired. Whilst I was informed that highway inspectors have a discretion under both the current and new procedures to repair defects which do not meet the intervention or investigation criteria the jury noted inconsistencies in the application of the current procedure and I consider that the New Procedure will increase the risk of future deaths, in particular to cyclists. ”

Is this part of a recurring concern?

Yes — Unreliable highway-defect investigation and prioritisation.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of an effective significant-incident investigation and learning procedure

Wider context from the report

“(3) The Highway Authority does not have a procedure with a duty of candour for the effective investigation of, and learning lessons from, significant incidents comparable to those adopted by other public bodies (for example within the National Health Service). ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to repair carriageway defects at or above the 40mm threshold

Wider context from the report

“(4) The Highway Authority is in the process of adopting a new procedure for highway management (“the New Procedure”), apparently based upon Well-Managed Highway Infrastructure: a Code of Practice published by the Department for Transport in October 2016. With regards to defects in the carriageway, the Highway Authority’s current procedure for highway management has an intervention level of 40mm so that any defect which is found to be 40mm or greater is repaired. Under the New Procedure 40mm will be redefined as the “investigation level”, so that once a carriageway defect is greater than 40mm a highway inspector will investigate it and consider whether a repair is needed. If 40mm is specified in the New Procedure as the minimum threshold for investigation then defects which measure less than 40mm may not be investigated and defects of 40mm or above may not be repaired. Whilst I was informed that highway inspectors have a discretion under both the current and new procedures to repair defects which do not meet the intervention or investigation criteria the jury noted inconsistencies in the application of the current procedure and I consider that the New Procedure will increase the risk of future deaths, in particular to cyclists. ”

Is this part of a recurring concern?

Yes — Failure to maintain roads, pavements and verges in a safe state of repair; Unreliable highway-defect investigation and prioritisation.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Take routine photographs of dangerous defects before repair and of repairs afterward.

Verbatim wording from the response

“Due to investment in the highway maintenance procedures and IT systems, highway inspectors now routinely take photographs of defects giving rise to a real source of danger. Repair crews also take photographs prior to and post repair.”

Source location

2017-0259-Response-by-Bury-Council
Page 2 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide specific training and competency checks for highway inspectors under the new Code of Practice.

Verbatim wording from the response

“All Highway Inspectors are scheduled to undergo specific training and competency checks to ensure that they understand how to undertake their role under the new Code of Practice.”

Source location

2017-0259-Response-by-Bury-Council
Page 4 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain highway inspection procedures and systems in accordance with best-practice guidance.

Verbatim wording from the response

“1) Bury Council, as Highway Authority, ensured that their procedures and systems of inspection were in accordance with best practice guidance as set out within the Well Maintained Highways – A Code of Practice for Highway Maintenance Management 2009.”

Source location

2017-0259-Response-by-Bury-Council
Page 1 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct regular evidence-based reviews and monitoring of the new Code of Practice.

Verbatim wording from the response

“The Highway Authority aim is to ensure consistency of approach in application of both the current and the new Code of Practice. The new risk based approach and specific training of inspectors on their role in accordance with the WMHI Code of Practice should allow the Highway Authority to apply a consistent risk based approach where the reasons for taking specific decisions will be evidenced. There will be regular evidence based reviews of the new Code of Practice and monitoring.”

Source location

2017-0259-Response-by-Bury-Council
Page 4 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Agree an overarching framework with Greater Manchester highway authorities for consistent risk-based inspection, repair and investigation approaches.

Verbatim wording from the response

“Bury Council in collaboration with the other 9 Greater Manchester Highway Authorities, are seeking to agree an “Overarching Framework of Agreed Principles” which would provide consistency of approach across the boundaries on the following matters: frequency and classification of highways, the risk based approach to safety inspections, the risk based approach to repair timescales, the investigative levels which would trigger the Highway inspector to apply the risk based matrix for assessing the risk.”

Source location

2017-0259-Response-by-Bury-Council
Page 4 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and implement a formal follow-up investigation procedure for highway incidents reported by Greater Manchester Police.

Verbatim wording from the response

“3) GMP investigates highway incidents and reports these to Bury Council by the STATS 19 process. Any incidents linked to road defects (either condition or layout) are acted upon as soon as possible.”

Source location

2017-0259-Response-by-Bury-Council
Page 3 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide nearly £6 billion to local highway authorities in England outside London to improve local road condition.

Verbatim wording from the response

“I was very saddened to hear of the circumstances leading to Mr Hamer’s death. The Department for Transport considers the safety of all road users, including cyclists, a priority. The Government is providing just under £6 billion from 2015 to 2021 to allow local highway authorities in England, outside of London, to improve the condition of local roads across they are responsible for. In addition, we have topped this funding up with an extra £250 million specifically to tackle the blight of potholes.”

Source location

2017-0259-Response-by-Department-for-Transport
Page 1 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Endorse the UK Roads Liaison Group code of practice for highway maintenance and management.

Verbatim wording from the response

“That said, the Department endorses a code of practice, issued by the UK Roads Liaison Group of which we are a member. This code of practice provides guidance to highway authorities on how to maintain and manage their highways: http://www.ukroadsliaisongroup.org/en/utilities/document-summary.cfm?docid=4F93BA10-D3B0-4222-827A8C48401B26AC”

Source location

2017-0259-Response-by-Department-for-Transport
Page 1 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide an additional £250 million specifically to address potholes on local roads.

Verbatim wording from the response

“I was very saddened to hear of the circumstances leading to Mr Hamer’s death. The Department for Transport considers the safety of all road users, including cyclists, a priority. The Government is providing just under £6 billion from 2015 to 2021 to allow local highway authorities in England, outside of London, to improve the condition of local roads across they are responsible for. In addition, we have topped this funding up with an extra £250 million specifically to tackle the blight of potholes.”

Source location

2017-0259-Response-by-Department-for-Transport
Page 1 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Highway Authority does not paint carriageway potholes because doing so would expose highway inspectors to danger from traffic.

Verbatim wording from the response

“2) The Highway Authority does not paint markings around potholes especially in the carriageway. As identified above this is for reasons of safety of the highway inspector who would otherwise place himself in a position of danger caused by traffic.”

Source location

2017-0259-Response-by-Bury-Council
Page 2 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Given traffic speeds, paint markings alone would not have sufficiently highlighted the pothole to road users.

Verbatim wording from the response

“Given the speed at which vehicular traffic uses Bury New Road, Ramsbottom, the Highway Authority contend that markings alone would not have been sufficient to highlight the presence of the pothole to Mr Hamer.”

Source location

2017-0259-Response-by-Bury-Council
Page 3 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Paint markings are unnecessary because handheld GPS identifies defects precisely and risk-based repair timescales ensure responsive repair.

Verbatim wording from the response

“Paint markings are not used to highlight defects to users of the highway. If they were historically used then this would have been to allow a pothole raised for repair to be identified by the repair team. The need to mark defects is no longer”

Source location

2017-0259-Response-by-Bury-Council
Page 2 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The lack of pothole images or measurements did not restrict effective supervision or compliance with the statutory highway safety duty.

Verbatim wording from the response

“It is not accepted that the lack of images or measurements of the pothole restricted the Highway Authority’s ability to effectively supervise and monitor the highway inspector or did not allow it to comply with its statutory duty under the Highways Act 1980 to ensure that they had taken such care as in all the circumstances was reasonably required to secure that part of the highway was not dangerous for traffic.”

Source location

2017-0259-Response-by-Bury-Council
Page 2 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local highway authorities are responsible for deciding highway repairs, maintenance standards and pothole dimensions based on local circumstances.

Verbatim wording from the response

“However, as you will be aware, local highway authorities, in this case Bury Council, have a duty under Section 41 of the Highways Act 1980 to maintain the highways network in their area. The Act does not set out specific standards of maintenance, as it is for each individual local highway authority to assess which parts of their network are in need of repair and what standards should be applied, based upon their local knowledge and circumstances. Central Government has no powers to override local decisions in these matters.”

Source location

2017-0259-Response-by-Department-for-Transport
Page 1 · response
Published 7 November 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Central Government cannot override local highway authorities’ decisions about highway maintenance, repair priorities or applicable standards.

Verbatim wording from the response

“However, as you will be aware, local highway authorities, in this case Bury Council, have a duty under Section 41 of the Highways Act 1980 to maintain the highways network in their area. The Act does not set out specific standards of maintenance, as it is for each individual local highway authority to assess which parts of their network are in need of repair and what standards should be applied, based upon their local knowledge and circumstances. Central Government has no powers to override local decisions in these matters.”

Source location

2017-0259-Response-by-Department-for-Transport
Page 1 · response
Published 7 November 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026