PFD report

Samuel Curless (Sam) · Prevention of Future Deaths report

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Issued 19 Feb 2024•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
14

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to provide adequate classroom-based or on-the-job training on sudden death response
    Part of recurring concern: Unreliable sudden-death response and investigation processes
  2. Lack of institutional learning, reflection or training following reported-death call handling incidents
    Part of recurring concern: Failure to learn from deaths through systematic review
  3. Inadequate training of attending officers to preserve the life of a hanging casualty
    Part of recurring concern: Failure to provide prompt life-saving response to hanging casualties
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Increase recommended annual refresher training from four to six hours and initial training from nine to twelve hours for public-facing officers.

    Stated by College of PolicingStated completedThe respondent said that this action was complete when they made their response on 22 February 2024.
  2. Action

    Publish the revised First Aid Learning Programme focused on casualty care, preserving life and first-responder skills.

    Stated by College of PolicingStated completedThe respondent said that this action was complete when they made their response on 22 February 2024.
  3. Action

    Complete a national review of the First Aid Learning Programme, incorporating police clinical expertise and relevant external recommendations.

    Stated by College of PolicingStated completedThe respondent said that this action was complete when they made their response on 22 February 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The audit did not indicate a broader call-handling issue across the branch, although one individual failure was identified and feedback provided.

    Stated by Greater Manchester PoliceDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide adequate classroom-based or on-the-job training on sudden death response

Wider context from the report

“3. I heard evidence from Detective Superintendent ████████ that both attending officers were part of a cohort of at least 650 officers within GMP (and a larger cohort nationally) who received their initial police training entirely online. I am concerned that both officers’ training on Sudden Death (and the training of others) was delivered as one of over 15 online modules on a given day and that at the time of the inquest, they had not received any classroom based or on the job training. I am concerned that they are not the only officers within GMP who have received this level/method of training input and therefore there is a risk that other officers on duty have inadequate training on this issue. ”

Is this part of a recurring concern?

Yes — Unreliable sudden-death response and investigation processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of institutional learning, reflection or training following reported-death call handling incidents

Wider context from the report

“1. That in respect of GMP Call Handler’s being required to call an ambulance to attend the scene, even where it is reported that someone is “dead” there has been no institutional learning following this incident. I asked ████████ if there had been any learning, reflection or training since this incident. He said that there hadn’t on this issue. ”

Is this part of a recurring concern?

Yes — Failure to learn from deaths through systematic review.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate training of attending officers to preserve the life of a hanging casualty

Wider context from the report

“2. That the training delivered to the first two attending officers did not adequately prepare them for responding to a scene where someone is found hanging in a way which is consistent with their priority to preserve life of a hanging casualty. ”

Is this part of a recurring concern?

Yes — Failure to provide prompt life-saving response to hanging casualties.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide timely First Aid refresher training on Basic Life Support for hanging casualties

Wider context from the report

“4. There was evidence given to me by Detective Superintendent ████████ that there is an unknown number of GMP officers who are not meeting the expectation of receiving First Aid refreser training within 12 months, which since May 2022 has included training on how to resuscitate a hanging casualty. I am therefore concerned that there remains a cohort of officers who have not had the post May 2022 training that includes how to provide Basic Life Support to this kind of casualty until the arrival of an ambulance. ”

Is this part of a recurring concern?

Yes — Failure to provide prompt life-saving response to hanging casualties; Inadequate staff competence to provide first aid.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase recommended annual refresher training from four to six hours and initial training from nine to twelve hours for public-facing officers.

Verbatim wording from the response

“Annual refresher training is a core requirement of the FALP licence, and as a result of the above mentioned review, the recommended training time for both refresher and initial training has been increased for all public facing officers.”

Source location

Response from College of Policing
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the revised First Aid Learning Programme focused on casualty care, preserving life and first-responder skills.

Verbatim wording from the response

“In 2020, the College of Policing commenced a national working group to review the First Aid Learning Programme (FALP). The review engaged and consulted with police clinical subject matter experts and input from clinical governance leads in forces, in addition to recommendations made by Coroners, the Independent Office for Police Conduct and the Manchester Arena Inquiry. The FALP has now been published with a focus on casualty care, preserving life and providing police officers and staff with the first aid skills required as first responders.”

Source location

Response from College of Policing
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a national review of the First Aid Learning Programme, incorporating police clinical expertise and relevant external recommendations.

Verbatim wording from the response

“In 2020, the College of Policing commenced a national working group to review the First Aid Learning Programme (FALP). The review engaged and consulted with police clinical subject matter experts and input from clinical governance leads in forces, in addition to recommendations made by Coroners, the Independent Office for Police Conduct and the Manchester Arena Inquiry. The FALP has now been published with a focus on casualty care, preserving life and providing police officers and staff with the first aid skills required as first responders.”

Source location

Response from College of Policing
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include ligature-removal training in Module 1 and 2 initial and refresher first-aid courses.

Verbatim wording from the response

“GMP uses the FALP as the core syllabus for its first aid training but in addition to the core syllabus supplementary elements or scenarios are incorporated into the training based upon operational risks and/or learning derived from incidents that have occurred in Greater Manchester or nationally. From April 2022 one of the supplementary elements GMP introduced into the Module 1 and 2 initial and refresher training courses was ligature removal. This training will continue in place moving forward.”

Source location

Response from Greater Manchester Police
Page 5 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present Dealing with Death learning at the monthly Tutor Constable Forum and quality-assure delivery through periodic classroom observations.

Verbatim wording from the response

“To support the implementation of this learning, dealing with death has been presented at GMP’s monthly Tutor Constable Forum to support those who tutor students on District whilst responding to incidents. Finally, our training Sergeants undertake periodical in-class observations to quality assure both the training content and that the delivery is in line with best practice.”

Source location

Response from Greater Manchester Police
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise inquest learning at the Tactical Organisational Learning Board to share learning and reinforce preservation-of-life messages.

Verbatim wording from the response

“This case has also been raised at the Tactical Organisational Learning Board (TOLB). The TOLB is attended by representatives from across GMP with a view to sharing the learning and reinforcing the key messages around preservation of life.”

Source location

Response from Greater Manchester Police
Page 4 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit similar incidents to assess call-handler compliance with ambulance-contact procedures.

Verbatim wording from the response

“As a result of the issues identified in this case GMP commissioned an audit of 33 similar incidents. The purpose of the audit was to understand whether call handlers were following the correct processes and taking the required action when dealing with these types of incidents or whether the issue identified in this case was a symptom of a broader issue across the department. The result of the audit identified one case where the call handler hadn’t contacted the Northwest Ambulance Service (NWAS) or asked a colleague to assist in making a call to NWAS. The call handler in question has received individual feedback on the issue. The other 32 calls examined each resulted in call handlers either asking colleagues to call NWAS or the call handler calling NWAS themselves when the initial call had concluded.”

Source location

Response from Greater Manchester Police
Page 1 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce call-handler requirements to call an ambulance through force-wide email and team briefing-site messages.

Verbatim wording from the response

“While the result of the audit undertaken following the inquest doesn’t indicate a broader issue across the branch, the Force Contact, Crime and Operations Branch will further reinforce the requirements on call handlers to call an ambulance when faced with a scenario such as that which presented in the case of Mr Curless. This will be achieved by way of an email being sent to all call handlers and by including an item on each call handling team’s briefing site.”

Source location

Response from Greater Manchester Police
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen first-aid training governance through monitoring, regular attendance-data sharing, monthly governance oversight and compliance accountability.

Verbatim wording from the response

“GMP has also improved the governance around first aid training to ensure that officers remain up to date with their training requirements. The numbers are monitored by People & Development Branch Learning Services Team and reported to the Clinical Governance Panel. Attendance data is shared with GMP Districts and Branches on a regular basis, including individual officer details and course booking dates. In addition, First Aid Training is a standing item at GMP’s monthly Major Incident Response Governance Board (MIRGB) meeting which is chaired by the Deputy Chief Constable (DCC). At the monthly meeting the DCC holds Districts and Branches to account in respect of their compliance with the first aid training requirements. First Aid training will remain a focus of the MIRGB moving forward.”

Source location

Response from Greater Manchester Police
Page 6 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate Dealing with Death learning across the force through intranet, bulletins, organisational-learning meetings and local learning leads.

Verbatim wording from the response

“To further reinforce police officer and staff understanding of the Dealing with Death Policy and the expected actions of those at the scene I have tasked the Organisational Learning Hub to disseminate learning across the Force, using a variety of established communications channels, which will include the following:”

Source location

Response from Greater Manchester Police
Page 4 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review student-officer training on the Dealing with Death Procedure.

Verbatim wording from the response

“GMP’s Police Education Qualifications Framework (PEQF) Learning Support Team has reviewed the training provided to student officers in relation to the Dealing with Death Procedure.”

Source location

Response from Greater Manchester Police
Page 2 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The audit did not indicate a broader call-handling issue across the branch, although one individual failure was identified and feedback provided.

Verbatim wording from the response

“As a result of the issues identified in this case GMP commissioned an audit of 33 similar incidents. The purpose of the audit was to understand whether call handlers were following the correct processes and taking the required action when dealing with these types of incidents or whether the issue identified in this case was a symptom of a broader issue across the department. The result of the audit identified one case where the call handler hadn’t contacted the Northwest Ambulance Service (NWAS) or asked a colleague to assist in making a call to NWAS. The call handler in question has received individual feedback on the issue. The other 32 calls examined each resulted in call handlers either asking colleagues to call NWAS or the call handler calling NWAS themselves when the initial call had concluded.”

Source location

Response from Greater Manchester Police
Page 1 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

There is nothing to suggest that online training created a broader force-wide issue, although learning from the inquest was disseminated.

Verbatim wording from the response

“While the officers’ actions in this case have given rise to questions in relation to the adequacy of the training delivered via online methods there is nothing to suggest that this is a broader Force-wide issue. However, in line with normal practice, the learning arising from the inquest has been raised at the TOLB to ensure that learning is shared, and key messages are disseminated across the force.”

Source location

Response from Greater Manchester Police
Page 4 · response
Published 22 February 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Provide intranet guidance on using the ligature-removal tool.

    Stated by Greater Manchester PoliceStated completedThe respondent said that this action was complete when they made their response on 22 February 2024.
  2. 2

    Discuss further demonstration of ligature-removal equipment within Police Personal Safety Training.

    Stated by Greater Manchester PoliceStated in progressThe respondent said that this action was in progress when they made their response on 22 February 2024.
  3. 3

    Equip every liveried police vehicle with a ligature-removal tool, verify its presence through weekly checks, and provide tools to first-aid training providers.

    Stated by Greater Manchester PoliceStated completedThe respondent said that this action was complete when they made their response on 22 February 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide intranet guidance on using the ligature-removal tool.

Verbatim wording from the response

“weekly vehicle checks. Alongside the introduction of this tool an instructional video was placed on GMP’s intranet that provided guidance on how to use the tool. The video remains accessible on GMP’s Learning and Skills Hub which is a resource available to all police officers and staff.”

Source location

Response from Greater Manchester Police
Page 6 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss further demonstration of ligature-removal equipment within Police Personal Safety Training.

Verbatim wording from the response

“The ligature removal tools were also provided to GMP’s First Aid training providers for demonstration and use during first aid training for Modules 1 & 2. There are discussions underway to further demonstrate that this item of equipment within Police Personal Safety Training. It is worthy of note that it is not a requirement of FALP Modules 1 & 2 for officers to be trained in the use of a ligature removal tool. It is only at Module 3 of FALP that this training becomes mandatory.”

Source location

Response from Greater Manchester Police
Page 6 · response
Published 22 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Equip every liveried police vehicle with a ligature-removal tool, verify its presence through weekly checks, and provide tools to first-aid training providers.

Verbatim wording from the response

“In July 2023 GMP also introduced a ligature removal tool in every liveried police vehicle. To ensure the tool remains available for use the presence of the tool in the vehicle forms part of the weekly vehicle checks.”

Source location

Response from Greater Manchester Police
Page 5 · response
Published 22 February 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026