PFD report

Mrs Annie Lloyd · Prevention of Future Deaths report

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Issued 30 Oct 2019•Black Country

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Failure to independently verify warfarin dosage before prescribing
    Part of recurring concern: Unreliable medication dosage verification and communicationPart of recurring concern: Unsafe medication prescribing
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Assign the assistant practice manager to check Warfarin requests during the practice manager’s leave.

    Stated by Brace Street Health CentreStated plannedThe respondent said that this action was planned when they made their response on 30 October 2019.
  2. Action

    Require Warfarin patients to present yellow books, record and verify INR results and doses, and confirm prescriptions before issuing them.

    Stated by Brace Street Health CentreStated completedThe respondent said that this action was complete when they made their response on 30 October 2019.
  3. Action

    Implement a written procedure for prescribing Warfarin, checking INR results, and changing doses.

    Stated by Brace Street Health CentreStated completedThe respondent said that this action was complete when they made their response on 30 October 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing Warfarin prescribing, monitoring and auditing systems are considered robust and sufficient to prevent further recurrences.

    Stated by Brace Street Health CentreExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to independently verify warfarin dosage before prescribing

Wider context from the report

“1. Evidence emerged during the inquest that there was an inadequate process in place for checking the patient’s warfarin level dosage. It appears that a “yellow book” confirming the dosage was being copied and the GP issued the prescription without checking this. 2. The GP practice claim to have placed reliance on the family to confirm the dosage required. ”

Is this part of a recurring concern?

Yes — Unreliable medication dosage verification and communication; Unsafe medication prescribing.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assign the assistant practice manager to check Warfarin requests during the practice manager’s leave.

Verbatim wording from the response

“a) The assistant practice manager will check Warfarin requests when the practice manager is on leave.”

Source location

2019-0493-Response-by-Brace-Street-Health-Centre
Page 3 · response
Published 30 October 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require Warfarin patients to present yellow books, record and verify INR results and doses, and confirm prescriptions before issuing them.

Verbatim wording from the response

“1. All of our patients (who take Warfarin) have been told that they must bring in their yellow Warfarin book every time they go to have their INR checked at the hospital. The Warfarin book will be scanned and then given to the practice manager who will code the latest INR. She will then enter on to their consultation the date the INR was taken, the result, what dose of medication they should be taking and when their next INR is due. She will then request the correct strength as per the yellow Warfarin book. The General Practitioner will also check the details before issuing the prescription.”

Source location

2019-0493-Response-by-Brace-Street-Health-Centre
Page 1 · response
Published 30 October 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a written procedure for prescribing Warfarin, checking INR results, and changing doses.

Verbatim wording from the response

“3. The Practice now has a written Procedure for the process of prescribing Warfarin, checking INR results and altering doses. Please find this document attached.”

Source location

2019-0493-Response-by-Brace-Street-Health-Centre
Page 1 · response
Published 30 October 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing Warfarin prescribing, monitoring and auditing systems are considered robust and sufficient to prevent further recurrences.

Verbatim wording from the response

“The receptionist will photocopy and scan the yellow book immediately and then give it to the practice manager who will code the latest INR and check the correct dose. The GP will then check it again. Our pharmacist is doing a quarterly audit to make sure we are not missing any patients.”

Source location

2019-0493-Response-by-Brace-Street-Health-Centre
Page 3 · response
Published 30 October 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Complete safe-prescribing audits covering NSAIDs, Valproates, and Lithium.

    Stated by Brace Street Health CentreStated completedThe respondent said that this action was complete when they made their response on 30 October 2019.
  2. 2

    Conduct quarterly pharmacist audits to identify Warfarin patients whose INR monitoring may have been missed.

    Stated by Brace Street Health CentreStated in progressThe respondent said that this action was in progress when they made their response on 30 October 2019.
  3. 3

    Discuss the Warfarin safety incident with the Medicines Management Team as part of coordinated follow-up.

    Stated by Brace Street Health CentreStated completedThe respondent said that this action was complete when they made their response on 30 October 2019.
  4. 4

    Complete a death-review audit to identify causes and contributory factors relevant to preventing future deaths.

    Stated by Brace Street Health CentreStated completedThe respondent said that this action was complete when they made their response on 30 October 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete safe-prescribing audits covering NSAIDs, Valproates, and Lithium.

Verbatim wording from the response

“2. We have recently undertaken safe prescribing audits on NSAIDs, Valproates and Lithium.”

Source location

2019-0493-Response-by-Brace-Street-Health-Centre
Page 1 · response
Published 30 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct quarterly pharmacist audits to identify Warfarin patients whose INR monitoring may have been missed.

Verbatim wording from the response

“The receptionist will photocopy and scan the yellow book immediately and then give it to the practice manager who will code the latest INR and check the correct dose. The GP will then check it again. Our pharmacist is doing a quarterly audit to make sure we are not missing any patients.”

Source location

2019-0493-Response-by-Brace-Street-Health-Centre
Page 3 · response
Published 30 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss the Warfarin safety incident with the Medicines Management Team as part of coordinated follow-up.

Verbatim wording from the response

“b) We have involved the CCG who will be sending someone from the Medicines Management Team to support the practice with high risk medication reviews.”

Source location

2019-0493-Response-by-Brace-Street-Health-Centre
Page 3 · response
Published 30 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a death-review audit to identify causes and contributory factors relevant to preventing future deaths.

Verbatim wording from the response

“4. We have recently undertaken a death review audit so that we can look at the causes of a death and the factors that contributed to it. If there are any actions that could prevent future deaths we will put them into practice.”

Source location

2019-0493-Response-by-Brace-Street-Health-Centre
Page 2 · response
Published 30 October 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026