PFD report

Calary Fern Davis · Prevention of Future Deaths report

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Issued 11 Feb 2019•South Wales Central

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
12

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised12

  1. Institutional stress in maternity services with significant shortcomings
  2. Labour ward coordinator decisions made without full information on patients awaiting transfer
  3. Failure to use the escalation policy
    Part of recurring concern: Unreliable escalation policy for care concerns
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Conduct nightly out-of-hours consultant discussions with Labour Ward coordinators, alongside daily Obstetric Team ward rounds.

    Stated by Cwm Taf Morgannwg University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 24 May 2019.
  2. Action

    Undertake two leadership study days to improve clinical leadership and team working within the department.

    Stated by Cwm Taf Morgannwg University Local Health BoardStated plannedThe respondent said that this action was planned when they made their response on 24 May 2019.
  3. Action

    Continue preparing and monitoring the paediatric, neonatal and obstetric service changes associated with the site merger.

    Stated by Cwm Taf Morgannwg University Local Health BoardStated in progressThe respondent said that this action was in progress when they made their response on 24 May 2019.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Institutional stress in maternity services with significant shortcomings

Wider context from the report

“(2) It was accepted at Inquest that the merger of the maternity units of the two hospitals, while potentially creating a future single centre of expertise, does risk causing a period of institutional stress to maternity services which have exhibited some significant shortcomings. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Labour ward coordinator decisions made without full information on patients awaiting transfer

Wider context from the report

“(6) Decisions by those coordinators were made without full information as to the clinical needs of the patients awaiting transfer to the labour ward ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use the escalation policy

Wider context from the report

“(8) There were insufficient staffing levels, despite which the escalation policy was not used. ”

Is this part of a recurring concern?

Yes — Unreliable escalation policy for care concerns.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poor standard of multidisciplinary team assessment

Wider context from the report

“(7) There was a poor standard of safety briefing, provision of information on patient handover and multi-disciplinary team assessment ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of band 7 midwife and obstetric team leadership

Wider context from the report

“(9) There was a lack of band 7 midwife and obstetric team leadership. ”

Is this part of a recurring concern?

Yes — Failure to provide effective on-duty clinical leadership.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient staffing levels

Wider context from the report

“(8) There were insufficient staffing levels, despite which the escalation policy was not used. ”

Is this part of a recurring concern?

Yes — Insufficient qualified healthcare staffing capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poor provision of information on patient handover

Wider context from the report

“(7) There was a poor standard of safety briefing, provision of information on patient handover and multi-disciplinary team assessment ”

Is this part of a recurring concern?

Yes — Unreliable clinical handover processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to analyse reviewed cases for common themes and trends

Wider context from the report

“(3) There is a review of 43 such cases which was said to be considering them individually rather than analysing common themes and trends. ”

Is this part of a recurring concern?

Yes — Failure to identify and address recurring safety issues through organisational learning.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poor safety briefing

Wider context from the report

“(7) There was a poor standard of safety briefing, provision of information on patient handover and multi-disciplinary team assessment ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Culture of not performing ARM at night

Wider context from the report

“(4) In ████████’s case, proceeding to ARM would have been possible but there was a culture in the unit not to perform it at night ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Reluctance of mid-ranking midwife staff to challenge labour ward coordinator decisions

Wider context from the report

“(5) There was a reluctance from mid ranking midwife staff to challenge decisions made by the labour ward coordinators ”

Is this part of a recurring concern?

Yes — Failure to maintain an open and accountable safety culture.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Incomplete action plans annexed to root cause analyses

Wider context from the report

“(1) The action plan annexed to the root cause analysis remained incomplete. It is understood that this arises in part from the merger of the maternity services of the Royal Glamorgan and the Prince Charles Hospitals. ”

Is this part of a recurring concern?

Yes — Unreliable root cause analysis processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct nightly out-of-hours consultant discussions with Labour Ward coordinators, alongside daily Obstetric Team ward rounds.

Verbatim wording from the response

“5. Decisions by those coordinators were made without full information as to the clinical needs of the patients awaiting transfer to the Labour Ward. A new electronic whiteboard is being implemented. This will have red flags to identify and review women in a timely manner. The whiteboard allows for accurate data capture of all inpatients and the date and time of admission. This is a proven quality improvement programme which ensures a multidisciplinary approach in patient safety. Consultants are calling the Labour Ward out of hours and discussing each case with both the Middle Grade and the Band 7 Midwife Co-ordinator to ensure plans are in place and support is given. This is occurring at 10pm every night in addition to the daily ward rounds undertaken by the Obstetric Team.”

Source location

2019-0043-Response-by-University-Health-Board
Page 2 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake two leadership study days to improve clinical leadership and team working within the department.

Verbatim wording from the response

“8. There was a lack of Band 7 Midwife and Obstetric Team leadership. The Organisational Development Action Plan and two planned leadership study days in June and July 2019 are being undertaken to improve clinical leadership and team working within the department. The Organisational Development Plan will focus on multidisciplinary team working and clinical leadership. Our mandatory training includes communication, documentation and escalation as part of the yearly updates.”

Source location

2019-0043-Response-by-University-Health-Board
Page 3 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue preparing and monitoring the paediatric, neonatal and obstetric service changes associated with the site merger.

Verbatim wording from the response

“Work has been ongoing for the last five years in preparation for the Paediatric, Neonatal and Obstetric change to services. This is monitored monthly through the Service Change Board as part of the South Wales Programme.”

Source location

2019-0043-Response-by-University-Health-Board
Page 2 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review 43 cases, identify common themes and trends, and incorporate the learning into the overarching maternity action plan.

Verbatim wording from the response

“2. There is a review of 43 such cases which was said to be considering them individually rather than analysing common themes and trends. The 43 cases have been reviewed, common themes and trends identified and these have been incorporated into the overarching action plan for maternity services. A review of all neonatal and stillbirths from January 2016 was undertaken to offer assurance that all cases had been through the governance process and enabled learning. The review has been undertaken with a multidisciplinary approach and monitored weekly through the Maternity Assurance Group. The review of these cases has been overseen by the Welsh Government Delivery Unit. The Delivery Unit has undertaken a review of the methodology applied to ensure a system learning from the incidents.”

Source location

2019-0043-Response-by-University-Health-Board
Page 2 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and operate an escalation policy enabling midwives to contact the on-call Obstetric Consultant and Senior Midwife directly.

Verbatim wording from the response

“4. There was a reluctance from mid ranking midwife staff to challenge decisions made by the labour ward coordinators. The Health Board has developed an Organisational Development Plan addressing human factors and to work with all staff grades to develop a positive culture of challenge and openness. The Health Board also implemented a new Escalation Policy with work specifically focussed on midwives being able to jump call to the Obstetric Consultant and Senior Midwife on call. The Clinical Supervisor for Midwives is undertaking escalation work within group settings.”

Source location

2019-0043-Response-by-University-Health-Board
Page 2 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement live acuity-based capture and review of delays to planned activity, with escalation and weekly incident oversight.

Verbatim wording from the response

“3. In Mrs Davis’ case proceeding to Artificial Rupture of Membranes would have been possible but there was a culture in the unit not to perform this at night. All delays for planned activity are now monitored and datix reported. The Health Board is introducing a live acuity tool which allows for delays to be captured. The Senior Midwife is responsible for ensuring that all delays are escalated. This is then reviewed during the weekly incident reporting meeting. The Organisational Development Plan is centred around addressing custom and practice leading to ineffective cultures. The plan has already been implemented and work will continue with all disciplines through the year.”

Source location

2019-0043-Response-by-University-Health-Board
Page 2 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update and monitor individual and overarching maternity services improvement action plans through governance boards.

Verbatim wording from the response

“Actions implemented: The action plan annexed to the root cause analysis remained incomplete. It is understood that this arises in part from the merger of the Maternity Services of the Royal Glamorgan and the Prince Charles Hospitals. A corrective Action Plan for Improvement was developed following Calary Davis’ death. This has been updated to reflect the concerns identified within the Regulation 28 Report. The individual action plan has a completion date of August 2019, however, work is ongoing for the overarching maternity services action plan. All plans will be monitored through the Improvement Board and the Quality Safety Board.”

Source location

2019-0043-Response-by-University-Health-Board
Page 1 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit additional midwives through continuous advertising while monitoring staffing levels through the Assurance Board.

Verbatim wording from the response

“7. There were insufficient staffing levels, despite which, the escalation policy was not used. Staffing has significantly improved since August 2018. We have a rolling advert for recruitment of midwives and this is monitored closely. The merger of the two units assists with the difficulties of the shortfall. Currently the Health Board has a vacancy of 15 WTE Midwives with midwifery staffing now at 90% of the required midwifery levels for the service. Staffing is monitored weekly through our Assurance Board and a Senior Midwife on call rota is in place and was implemented in July 2018. Please refer also to point 5.”

Source location

2019-0043-Response-by-University-Health-Board
Page 3 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the organisational development plan and continue multidisciplinary work to improve challenge, openness, culture and team working.

Verbatim wording from the response

“3. In Mrs Davis’ case proceeding to Artificial Rupture of Membranes would have been possible but there was a culture in the unit not to perform this at night. All delays for planned activity are now monitored and datix reported. The Health Board is introducing a live acuity tool which allows for delays to be captured. The Senior Midwife is responsible for ensuring that all delays are escalated. This is then reviewed during the weekly incident reporting meeting. The Organisational Development Plan is centred around addressing custom and practice leading to ineffective cultures. The plan has already been implemented and work will continue with all disciplines through the year.”

Source location

2019-0043-Response-by-University-Health-Board
Page 2 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an electronic whiteboard with red flags and accurate admission data to support timely multidisciplinary review of Labour Ward transfers.

Verbatim wording from the response

“5. Decisions by those coordinators were made without full information as to the clinical needs of the patients awaiting transfer to the Labour Ward. A new electronic whiteboard is being implemented. This will have red flags to identify and review women in a timely manner. The whiteboard allows for accurate data capture of all inpatients and the date and time of admission. This is a proven quality improvement programme which ensures a multidisciplinary approach in patient safety. Consultants are calling the Labour Ward out of hours and discussing each case with both the Middle Grade and the Band 7 Midwife Co-ordinator to ensure plans are in place and support is given. This is occurring at 10pm every night in addition to the daily ward rounds undertaken by the Obstetric Team.”

Source location

2019-0043-Response-by-University-Health-Board
Page 2 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver and audit the maternity quality improvement programme for safety briefings, handover and multidisciplinary assessment.

Verbatim wording from the response

“6. There was a poor standard of safety briefing, provision of information on patient handover and multi-disciplinary team assessment. A quality improvement programme to ensure handover and safety briefings are delivered to a high standard, has been incorporated into our maternity action plan. The action plan is monitored weekly through our Assurance meetings and audits are undertaken from the Senior Midwifery Team. All safety briefings are retained for audit purposes. These are working well and have a multidisciplinary focus, which is improving communication and team working.”

Source location

2019-0043-Response-by-University-Health-Board
Page 3 · response
Published 24 May 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Review neonatal and stillbirth cases from January 2016 through a multidisciplinary governance process to identify learning.

    Stated by Cwm Taf Morgannwg University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 24 May 2019.
  2. 2

    Maintain a Senior Midwife on-call rota to support staffing escalation.

    Stated by Cwm Taf Morgannwg University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 24 May 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review neonatal and stillbirth cases from January 2016 through a multidisciplinary governance process to identify learning.

Verbatim wording from the response

“2. There is a review of 43 such cases which was said to be considering them individually rather than analysing common themes and trends. The 43 cases have been reviewed, common themes and trends identified and these have been incorporated into the overarching action plan for maternity services. A review of all neonatal and stillbirths from January 2016 was undertaken to offer assurance that all cases had been through the governance process and enabled learning. The review has been undertaken with a multidisciplinary approach and monitored weekly through the Maternity Assurance Group. The review of these cases has been overseen by the Welsh Government Delivery Unit. The Delivery Unit has undertaken a review of the methodology applied to ensure a system learning from the incidents.”

Source location

2019-0043-Response-by-University-Health-Board
Page 2 · response
Published 24 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain a Senior Midwife on-call rota to support staffing escalation.

Verbatim wording from the response

“7. There were insufficient staffing levels, despite which, the escalation policy was not used. Staffing has significantly improved since August 2018. We have a rolling advert for recruitment of midwives and this is monitored closely. The merger of the two units assists with the difficulties of the shortfall. Currently the Health Board has a vacancy of 15 WTE Midwives with midwifery staffing now at 90% of the required midwifery levels for the service. Staffing is monitored weekly through our Assurance Board and a Senior Midwife on call rota is in place and was implemented in July 2018. Please refer also to point 5.”

Source location

2019-0043-Response-by-University-Health-Board
Page 3 · response
Published 24 May 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026