PFD report

Shirley Alice Moloney · Prevention of Future Deaths report

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Issued 9 Jun 2022•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
10

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised10

  1. Lack of establishments suitably designed for dual physical and mental health needs
    Part of recurring concern: Inadequate integrated care for people with co-occurring physical and mental health needs
  2. Failure to identify mental health concerns towards the end of life
  3. Insufficient resourcing of older age psychiatric teams
    Part of recurring concern: Insufficient mental health service capacity for timely patient care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Expand NHS support in care homes and strengthen links with general practices and community services.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 20 September 2022.
  2. Action

    Introduce integrated community models giving adults and older adults with severe mental illness greater choice and control over care and support.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 20 September 2022.
  3. Action

    Work with NHS England on next steps following its consultation on proposed community mental-health waiting-time standards.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 20 September 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    There was no evidence that a lack of care contributed to the death.

    Stated by Department of Health and Social CareDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of establishments suitably designed for dual physical and mental health needs

Wider context from the report

“(ii) The inquest heard that older age psychiatric teams are very poorly resourced, nationally. This is compounded by an absence of adequately trained staff, to address mental health in residential home settings. The inquest also heard that there is a lack of establishments suitably designed for dual physical/mental health needs. ”

Is this part of a recurring concern?

Yes — Inadequate integrated care for people with co-occurring physical and mental health needs.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to identify mental health concerns towards the end of life

Wider context from the report

“(iv) The inquest heard that mental health concerns can often be overlooked towards the end of life. Structures for accessing care for physical symptoms towards the end of life are well developed. Accessing care and support for psychological distress is not so well defined. Care homes and nursing homes tend to have mainly general nurses, as opposed to mental health nurses. They also have easy access to GPs and geriatricians. There is a perceived lack of easy access to older age psychiatry teams, by care homes and nursing homes. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient resourcing of older age psychiatric teams

Wider context from the report

“(ii) The inquest heard that older age psychiatric teams are very poorly resourced, nationally. This is compounded by an absence of adequately trained staff, to address mental health in residential home settings. The inquest also heard that there is a lack of establishments suitably designed for dual physical/mental health needs. ”

Is this part of a recurring concern?

Yes — Insufficient mental health service capacity for timely patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide community mental health services to older patients

Wider context from the report

“(i) Mrs Moloney suffered from paranoid schizophrenia. There was evidence of her mental state deteriorating in the months leading up to her death. Her mental health deterioration is likely to have impacted upon her physical health deterioration, but she was not under the care of community mental health services in the last nine months of her life. ”

Is this part of a recurring concern?

Yes — Unreliable Community Mental Health care access and discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of adequately trained staff to address mental health in residential home settings

Wider context from the report

“(ii) The inquest heard that older age psychiatric teams are very poorly resourced, nationally. This is compounded by an absence of adequately trained staff, to address mental health in residential home settings. The inquest also heard that there is a lack of establishments suitably designed for dual physical/mental health needs. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of easy access to older age psychiatry teams for care homes and nursing homes

Wider context from the report

“(iv) The inquest heard that mental health concerns can often be overlooked towards the end of life. Structures for accessing care for physical symptoms towards the end of life are well developed. Accessing care and support for psychological distress is not so well defined. Care homes and nursing homes tend to have mainly general nurses, as opposed to mental health nurses. They also have easy access to GPs and geriatricians. There is a perceived lack of easy access to older age psychiatry teams, by care homes and nursing homes. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of older adult psychiatry resource for elderly patients

Wider context from the report

“(v) As mental health and physical health are so closely inter-linked, the lack of older adult psychiatry resource for elderly patients, gives rise to a risk of future deaths. ”

Is this part of a recurring concern?

Yes — Insufficient mental health service capacity for timely patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poorly defined access to care and support for psychological distress towards the end of life

Wider context from the report

“(iv) The inquest heard that mental health concerns can often be overlooked towards the end of life. Structures for accessing care for physical symptoms towards the end of life are well developed. Accessing care and support for psychological distress is not so well defined. Care homes and nursing homes tend to have mainly general nurses, as opposed to mental health nurses. They also have easy access to GPs and geriatricians. There is a perceived lack of easy access to older age psychiatry teams, by care homes and nursing homes. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient availability of mental health nurses in care homes and nursing homes

Wider context from the report

“(iv) The inquest heard that mental health concerns can often be overlooked towards the end of life. Structures for accessing care for physical symptoms towards the end of life are well developed. Accessing care and support for psychological distress is not so well defined. Care homes and nursing homes tend to have mainly general nurses, as opposed to mental health nurses. They also have easy access to GPs and geriatricians. There is a perceived lack of easy access to older age psychiatry teams, by care homes and nursing homes. ”

Is this part of a recurring concern?

Yes — Insufficient care-home staffing capacity for residents’ required care; Insufficient qualified healthcare staffing capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in re-accessing older age community psychiatry teams after discharge

Wider context from the report

“(iii) Once discharged from an older age community psychiatry team, it can take a very long time to access the teams again. These delays can act as a deterrent to GPs in referring patients to community mental health teams. ”

Is this part of a recurring concern?

Yes — Failure to provide timely and adequate follow-up after discharge.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand NHS support in care homes and strengthen links with general practices and community services.

Verbatim wording from the response

“Whilst there was no evidence that a lack of care contributed to Mrs Moloney’s death, we recognise the areas of concern you have identified that could contribute to future deaths. We are committed through the NHS Long Term Plan to offering more NHS support in care homes to ensure there are strong links between care homes, local general practices and community services.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce integrated community models giving adults and older adults with severe mental illness greater choice and control over care and support.

Verbatim wording from the response

“Furthermore, through the NHS Long Term Plan, we are investing at least £2.3 billion additional funding a year to expand and transform mental health services in England by 2023/24. This will enable an extra two million people to be treated by NHS mental health services by 2023/24. This includes new integrated community models, giving 370,000 adults and older adults with severe mental illness greater choice and control over their care and support to live well in their communities by 2023/24.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with NHS England on next steps following its consultation on proposed community mental-health waiting-time standards.

Verbatim wording from the response

“We are also committed to setting clear standards for patients requiring access to community mental health treatment. NHS England has consulted on the potential to introduce five new waiting time standards as part of its clinically led review of NHS Access Standards. These include a proposal that adults and older adults presenting to community-based mental health services should start to receive help within four weeks from referral. NHS England published the outcomes of that consultation in February, and we are now working with them on the next steps.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase the mental-health workforce, including staffing capacity for community mental-health services for older adults.

Verbatim wording from the response

“You have raised concerns around the resourcing of older age psychiatric teams. We recognise the need to increase capacity in NHS mental health services, including community mental health services for older adults, due to the increasing demand for services. The mental health workforce increased by 5,900 full-time equivalent staff in December 2021 compared with December 2020, and by over 11,800 compared to December 2010. However, we know there is more to do to ensure we have sufficient numbers of healthcare staff to deliver our aims for high quality, accessible mental health services for all ages. We therefore aim to expand the mental health workforce by an additional 27,000 healthcare professionals by 2023/24 (compared to 2019/20).”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Set clear standards for access to community mental-health treatment.

Verbatim wording from the response

“We are also committed to setting clear standards for patients requiring access to community mental health treatment. NHS England has consulted on the potential to introduce five new waiting time standards as part of its clinically led review of NHS Access Standards. These include a proposal that adults and older adults presenting to community-based mental health services should start to receive help within four weeks from referral. NHS England published the outcomes of that consultation in February, and we are now working with them on the next steps.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

There was no evidence that a lack of care contributed to the death.

Verbatim wording from the response

“Whilst there was no evidence that a lack of care contributed to Mrs Moloney’s death, we recognise the areas of concern you have identified that could contribute to future deaths. We are committed through the NHS Long Term Plan to offering more NHS support in care homes to ensure there are strong links between care homes, local general practices and community services.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local authorities and the CQC are responsible for the quality, delivery and availability of suitable care providers.

Verbatim wording from the response

“With regard to your concerns around a lack of adequately trained staff in care homes, and a lack of establishments suitably designed for dual physical/mental health needs. The quality, delivery and availability of a suitable care provider sits within the responsibility of the local authority and the CQC. Where concerns on quality or safety are identified, the CQC have a wealth of enforcement powers available and will take swift action to ensure the safety of service users. Under the Care Act 2014 local authorities are responsible for achieving a responsive, diverse and sustainable market of service providers that can provide high quality, personalised care and support, to best meet the needs of people.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 September 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Invest at least £2.3 billion annually to expand and transform mental-health services in England.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 20 September 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest at least £2.3 billion annually to expand and transform mental-health services in England.

Verbatim wording from the response

“Furthermore, through the NHS Long Term Plan, we are investing at least £2.3 billion additional funding a year to expand and transform mental health services in England by 2023/24. This will enable an extra two million people to be treated by NHS mental health services by 2023/24. This includes new integrated community models, giving 370,000 adults and older adults with severe mental illness greater choice and control over their care and support to live well in their communities by 2023/24.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 September 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026