PFD report

Patricia Ann WALTON · Prevention of Future Deaths report

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Issued 5 Dec 2023•Leicester City and South Leicestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
15

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Insufficient medical practitioner cover for assessing patients' care needs
    Part of recurring concern: Insufficient medical staffing capacity for timely patient care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Publish the NHS Long Term Workforce Plan setting out workforce training, retention and reform over fifteen years.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  2. Action

    Publish the 7-Day Hospital Services Programme introducing clinical standards for consistent seven-day acute care.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  3. Action

    Continue encouraging local health systems to develop workforce plans providing sufficient qualified staff for population care needs.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 11 December 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Bank holiday staffing did not impact the patient’s care, and clinical deterioration did not require earlier escalation.

    Stated by University Hospitals of Leicester NHS TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient medical practitioner cover for assessing patients' care needs

Wider context from the report

“The evidence at the inquest that no medical practitioner saw this lady from the 30 December 2022 to the 03 January 2023, over the New Year Bank Holiday period. My concerns are that whilst there might be a doctor available on call to treat emergencies that occur, there is insufficient cover to assess the subtleties of care required by patients, the absence of which may be as detrimental to the patient as not having emergency cover. ”

Is this part of a recurring concern?

Yes — Insufficient medical staffing capacity for timely patient care.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the NHS Long Term Workforce Plan setting out workforce training, retention and reform over fifteen years.

Verbatim wording from the response

“Workforce and staffing levels continue to be a challenge across the NHS and we know that this can present issues to Trusts. In June 2023, NHS England published the NHS Long Term Workforce Plan, setting out how it will train, retain and reform its workforce across the next fifteen years to ensure that we are improving access, providing safe and timely urgent and emergency care and continuing to reduce elective care backlogs. The Plan is underpinned by the biggest recruitment drive in NHS history.”

Source location

Response from NHS England
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the 7-Day Hospital Services Programme introducing clinical standards for consistent seven-day acute care.

Verbatim wording from the response

“In 2016, NHS England published its 7-Day Hospital Services (7DS) Programme which introduced clinical standards regarding the provision of a “truly seven-day NHS” and requiring acute trusts to provide board assurance compliance. The Programme focuses on the provision of acute medical care in such a way that there is no difference in quality for patients, whichever day they attend at hospital.”

Source location

Response from NHS England
Page 1 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue encouraging local health systems to develop workforce plans providing sufficient qualified staff for population care needs.

Verbatim wording from the response

“The NHS continues to encourage local health systems to develop effective workforce planning to ensure that they have the sufficient qualified staff working across their Trusts and wider system that are required for their population care needs. The NHS People Promise helps NHS providers to consider ways to recruit and retain staff. Work is in progress to ensure that future distribution of training posts to help ensure the supply of doctors is matched to population need.”

Source location

Response from NHS England
Page 1 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop future training-post distribution to align the supply of doctors with population need.

Verbatim wording from the response

“The NHS continues to encourage local health systems to develop effective workforce planning to ensure that they have the sufficient qualified staff working across their Trusts and wider system that are required for their population care needs. The NHS People Promise helps NHS providers to consider ways to recruit and retain staff. Work is in progress to ensure that future distribution of training posts to help ensure the supply of doctors is matched to population need.”

Source location

Response from NHS England
Page 1 · response
Published 11 December 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the potential for increasing medical staffing across all sites during weekends and bank holidays.

Verbatim wording from the response

“We have reviewed the potential for increasing our medical workforce across all our sites during bank holidays and weekends. However, as is the case for other NHS trusts, there are considerable workforce challenges that limit us in our ability to maintain a consistent number of inpatient medical staff 7 days a week, 365 days a year. These challenges become particularly acute during public holidays when our staffing levels reflect the social cultural context of UK society taking holidays, especially during the winter holiday period.”

Source location

Response from University Hospital of Leicester
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase site medical staffing, including weekend and bank-holiday consultant, registrar and junior-doctor coverage.

Verbatim wording from the response

“In relation to the preventing future deaths action regarding medical staffing. We have already increased medical staffing at the site where the incident occurred. During bank holiday and weekend periods, we are rostering for a medical consultant to be present 9am to 5pm onsite, the consultant is supported by a medical registrar onsite 24hr/7days a week and by a junior doctor onsite 24hrs/7days a week.”

Source location

Response from University Hospital of Leicester
Page 1 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Bank holiday staffing did not impact the patient’s care, and clinical deterioration did not require earlier escalation.

Verbatim wording from the response

“Whilst Patricia was an inpatient over a bank holiday weekend, we are confident this did not impact on her care. Irrespective of the time of year, based on the clinical deterioration triggers there was no cause to raise clinical concerns sooner during her admission. If Patricia’s clinical condition had worsened earlier, our escalation policies”

Source location

Response from University Hospital of Leicester
Page 1 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing escalation policies would ensure clinical review regardless of bank holiday staffing levels.

Verbatim wording from the response

“Whilst Patricia was an inpatient over a bank holiday weekend, we are confident this did not impact on her care. Irrespective of the time of year, based on the clinical deterioration triggers there was no cause to raise clinical concerns sooner during her admission. If Patricia’s clinical condition had worsened earlier, our escalation policies”

Source location

Response from University Hospital of Leicester
Page 1 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Workforce shortages and disruption to elective services constrain consistently increasing inpatient medical staffing during weekends and bank holidays.

Verbatim wording from the response

“We have reviewed the potential for increasing our medical workforce across all our sites during bank holidays and weekends. However, as is the case for other NHS trusts, there are considerable workforce challenges that limit us in our ability to maintain a consistent number of inpatient medical staff 7 days a week, 365 days a year. These challenges become particularly acute during public holidays when our staffing levels reflect the social cultural context of UK society taking holidays, especially during the winter holiday period.”

Source location

Response from University Hospital of Leicester
Page 2 · response
Published 11 December 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. 1

    Share learning and insights from Prevention of Future Deaths reports across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  2. 2

    Discuss every Prevention of Future Deaths report through the Regulation 28 Working Group.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  3. 3

    Work with the national team to explore options for addressing workforce challenges.

    Stated by University Hospitals of Leicester NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 11 December 2023.
  4. 4

    Continue developing innovative patient-safety improvements within allocated resources.

    Stated by University Hospitals of Leicester NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 11 December 2023.
  5. 5

    Enable patients and relatives to request an independent clinical review when concerns about deterioration remain unresolved.

    Stated by University Hospitals of Leicester NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 11 December 2023.
  6. 6

    Change anticoagulation prescribing processes in the electronic prescription system.

    Stated by University Hospitals of Leicester NHS TrustStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  7. 7

    Improve documentation so patients and families can formally communicate concerns, ideas and expectations to clinical staff.

    Stated by University Hospitals of Leicester NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 11 December 2023.
  8. 8

    Recruit staff to provide a trust-wide specialist anticoagulation review service during core working hours.

    Stated by University Hospitals of Leicester NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 11 December 2023.
  9. 9

    Include anticoagulation as a key learning point in the new Patient Safety Incident Response Framework.

    Stated by University Hospitals of Leicester NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 11 December 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning and insights from Prevention of Future Deaths reports across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around preventable deaths are shared across the NHS at both a national and regional level and helps us pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss every Prevention of Future Deaths report through the Regulation 28 Working Group.

Verbatim wording from the response

“I would also like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around preventable deaths are shared across the NHS at both a national and regional level and helps us pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with the national team to explore options for addressing workforce challenges.

Verbatim wording from the response

“We continue to develop innovative ways to improve patient safety within our allocated resources and will work with the national team to explore all options to address workforce challenges.”

Source location

Response from University Hospital of Leicester
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue developing innovative patient-safety improvements within allocated resources.

Verbatim wording from the response

“We continue to develop innovative ways to improve patient safety within our allocated resources and will work with the national team to explore all options to address workforce challenges.”

Source location

Response from University Hospital of Leicester
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enable patients and relatives to request an independent clinical review when concerns about deterioration remain unresolved.

Verbatim wording from the response

“To strengthen our deterioration response, as of the first week in February 2024, the board has approved, through the deteriorating patient team, patients and relatives will be able to request an independent clinical review of care if they have unresolved concerns about potential deterioration. We are also working towards making it clearer and easier for patients and families to formally make their concerns known to clinical staff through better documentation of their ideas, concerns, and expectations.”

Source location

Response from University Hospital of Leicester
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Change anticoagulation prescribing processes in the electronic prescription system.

Verbatim wording from the response

“We have put in place robust measures to prevent a similar error in the future, including:”

Source location

Response from University Hospital of Leicester
Page 1 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve documentation so patients and families can formally communicate concerns, ideas and expectations to clinical staff.

Verbatim wording from the response

“To strengthen our deterioration response, as of the first week in February 2024, the board has approved, through the deteriorating patient team, patients and relatives will be able to request an independent clinical review of care if they have unresolved concerns about potential deterioration. We are also working towards making it clearer and easier for patients and families to formally make their concerns known to clinical staff through better documentation of their ideas, concerns, and expectations.”

Source location

Response from University Hospital of Leicester
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit staff to provide a trust-wide specialist anticoagulation review service during core working hours.

Verbatim wording from the response

“We have put in place robust measures to prevent a similar error in the future, including:”

Source location

Response from University Hospital of Leicester
Page 1 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include anticoagulation as a key learning point in the new Patient Safety Incident Response Framework.

Verbatim wording from the response

“• Anticoagulation is one of our key learning points for the new NHS Patient Safety Incident Response Framework (PSIRF) starting in April 2024.”

Source location

Response from University Hospital of Leicester
Page 1 · response
Published 11 December 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026