PFD report

DAPHNE MCCORKLE · Prevention of Future Deaths report

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Issued 22 Sep 2016•London Inner (South)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Lack of nighttime care provision for patients requiring regular turning
    Part of recurring concern: Inadequate management of pressure ulcers
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Support patients discharged to family care and arrange alternatives, including continuing healthcare assessment, when families cannot provide adequate support.

    Stated by NHS Lewisham Clinical Commissioning GroupStated plannedThe respondent said that this action was planned when they made their response on 19 September 2016.
  2. Action

    Monitor discharge support and alternative arrangements through contract management at the Clinical Quality Review Group.

    Stated by NHS Lewisham Clinical Commissioning GroupStated plannedThe respondent said that this action was planned when they made their response on 19 September 2016.
  3. Action

    Operate a Community Pressure Ulcer Panel to review causes and risk factors and ensure adequate care, interventions and protection arrangements.

    Stated by NHS Lewisham Clinical Commissioning GroupStated completedThe respondent said that this action was complete when they made their response on 19 September 2016.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of nighttime care provision for patients requiring regular turning

Wider context from the report

“(1) On the expert evidence, there will be cases where a patient should be turned every 2/3 hours, even at night, to ensure that the risk of pressure sores being caused or worsened is properly managed. (2) In some cases where this level of turning is required, family members will not be able to perform that task. (3) However I was informed during the inquest that Lewisham District Nurses (for whom I understand the NHS Lewisham Clinical Commissioning Group is responsible) will not visit patients at home at night. (4) I was also informed that agency carers (whose care I understand is commissioned by the London Borough of Lewisham, Adult Social Care Department) will not visit at night either. (5) This leaves a gap in provision for some patients and is a concern. ”

Is this part of a recurring concern?

Yes — Inadequate management of pressure ulcers.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support patients discharged to family care and arrange alternatives, including continuing healthcare assessment, when families cannot provide adequate support.

Verbatim wording from the response

“Additionally we established an “acute pressure ulcer panel” which reviews the Root Cause Analysis (RCAs) of all pressure ulcers acquired in the community and ensures the lessons learned are taken back to practice. This has seen a significant reduction in community acquired pressure ulcers and changed practice in skin care by Domiciliary Care Agencies. We will also take steps to ensure that where a patient is discharged by choice into the care of their family, they are supported to be able to care for them at home. When a family is unable to provide this level of support, the patient should not be discharged home and alternative arrangements made including assessment for eligibility for Continuing Health Care (CHC) in a nursing home. We will be monitoring this through our contract management process at the Clinical Quality Review Group (CGRQ).”

Source location

D-McCorkle-Response
Page 1 · response
Published 19 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor discharge support and alternative arrangements through contract management at the Clinical Quality Review Group.

Verbatim wording from the response

“Additionally we established an “acute pressure ulcer panel” which reviews the Root Cause Analysis (RCAs) of all pressure ulcers acquired in the community and ensures the lessons learned are taken back to practice. This has seen a significant reduction in community acquired pressure ulcers and changed practice in skin care by Domiciliary Care Agencies. We will also take steps to ensure that where a patient is discharged by choice into the care of their family, they are supported to be able to care for them at home. When a family is unable to provide this level of support, the patient should not be discharged home and alternative arrangements made including assessment for eligibility for Continuing Health Care (CHC) in a nursing home. We will be monitoring this through our contract management process at the Clinical Quality Review Group (CGRQ).”

Source location

D-McCorkle-Response
Page 1 · response
Published 19 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a Community Pressure Ulcer Panel to review causes and risk factors and ensure adequate care, interventions and protection arrangements.

Verbatim wording from the response

“As commissioners of the Lewisham community District Nursing services, provided by Lewisham and Greenwich NHS Trust, we are responsible for ensuring the quality and safety of patients discharged to their care. We will take steps to ensure that there is a marked improvement in the risk assessment of patients who are discharged from hospital with pressure ulcers into the care of community services. We have established a Community Pressure Ulcer Panel with the Lewisham and Greenwich NHS Trust and London Borough of Lewisham as part of adult safeguarding processes to review the causes and predisposing factors of pressure ulcers and to ensure that adequate care, interventions and protection arrangements are in place.”

Source location

D-McCorkle-Response
Page 1 · response
Published 19 September 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Operate an acute pressure ulcer panel reviewing community-acquired ulcer root cause analyses and feeding lessons back into practice.

    Stated by NHS Lewisham Clinical Commissioning GroupStated completedThe respondent said that this action was complete when they made their response on 19 September 2016.
  2. 2

    Improve risk assessment for patients discharged with pressure ulcers into community care.

    Stated by NHS Lewisham Clinical Commissioning GroupStated plannedThe respondent said that this action was planned when they made their response on 19 September 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate an acute pressure ulcer panel reviewing community-acquired ulcer root cause analyses and feeding lessons back into practice.

Verbatim wording from the response

“Additionally we established an “acute pressure ulcer panel” which reviews the Root Cause Analysis (RCAs) of all pressure ulcers acquired in the community and ensures the lessons learned are taken back to practice. This has seen a significant reduction in community acquired pressure ulcers and changed practice in skin care by Domiciliary Care Agencies. We will also take steps to ensure that where a patient is discharged by choice into the care of their family, they are supported to be able to care for them at home. When a family is unable to provide this level of support, the patient should not be discharged home and alternative arrangements made including assessment for eligibility for Continuing Health Care (CHC) in a nursing home. We will be monitoring this through our contract management process at the Clinical Quality Review Group (CGRQ).”

Source location

D-McCorkle-Response
Page 1 · response
Published 19 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve risk assessment for patients discharged with pressure ulcers into community care.

Verbatim wording from the response

“As commissioners of the Lewisham community District Nursing services, provided by Lewisham and Greenwich NHS Trust, we are responsible for ensuring the quality and safety of patients discharged to their care. We will take steps to ensure that there is a marked improvement in the risk assessment of patients who are discharged from hospital with pressure ulcers into the care of community services. We have established a Community Pressure Ulcer Panel with the Lewisham and Greenwich NHS Trust and London Borough of Lewisham as part of adult safeguarding processes to review the causes and predisposing factors of pressure ulcers and to ensure that adequate care, interventions and protection arrangements are in place.”

Source location

D-McCorkle-Response
Page 1 · response
Published 19 September 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/2

Data last updated 7 September 2026