PFD report

Trevor Anthony Evans · Prevention of Future Deaths report

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Issued 11 May 2026•Carmarthenshire and Pembrokeshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
11

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to review medical records during mental health risk assessments
    Part of recurring concern: Failure to review relevant clinical records before care decisionsPart of recurring concern: Unreliable gathering and use of collateral information in mental health assessments
  2. Over-reliance on referrer-provided information in mental health risk assessments
    Part of recurring concern: Inadequate mental health risk assessmentPart of recurring concern: Unreliable gathering and use of collateral information in mental health assessments
  3. Lack of investigation and scrutiny of available background information in mental health risk assessments
    Part of recurring concern: Unreliable gathering and use of collateral information in mental health assessments
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Work with police colleagues to strengthen understanding and use of Pembrokeshire police handover processes so relevant information reaches assessing clinicians.

    Stated by Hywel Dda University LHBStated in progressThe respondent said that this action was in progress when they made their response on 17 July 2026.
  2. Action

    Continue delivering WARRN training across mental health services on multi-source assessment, professional curiosity, collaborative risk management and safety planning.

    Stated by Hywel Dda University LHBStated in progressThe respondent said that this action was in progress when they made their response on 17 July 2026.
  3. Action

    Strengthen duty-practitioner expectations so urgent assessments include seeking necessary collateral information beyond analysing information presented.

    Stated by Hywel Dda University LHBStated in progressThe respondent said that this action was in progress when they made their response on 17 July 2026.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Implemented, immediate and ongoing safety work collectively addresses the identified risk-assessment concerns.

    Stated by Hywel Dda University LHBNo action considered necessaryThe respondent said that no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to review medical records during mental health risk assessments

Wider context from the report

“In this case, I found that there was an over reliance on what Trevor told the nurse, a failure to review medical records and a lack of investigation or scrutiny into an abundance of background information that was available. Notwithstanding the fact that I have been told that changes have been made by the Health Board to ensure that those undertaking assessments now look to obtain as much information as possible I also received evidence which indicates that assessors still harbour an attitude that it is the referrer job to provide all the relevant information and then those performing the risk assessment will simply assess the information. For as long as that approach or culture continues I fear that mental health risk assessments in Pembrokeshire may be incomplete, perfunctory and inadequate. There needs to be a shift of onus to a more collaborative approach so that those undertaking the assessment explore what information is available to them and do not simply rely on the details provided by the referrer. It is essential that those undertaking the mental health assessments are aware of the need to obtain as much information as possible in order to complete a full and thorough assessment of the risk and that they are aware of how to and where to obtain the relevant information from. ”

Is this part of a recurring concern?

Yes — Failure to review relevant clinical records before care decisions; Unreliable gathering and use of collateral information in mental health assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Over-reliance on referrer-provided information in mental health risk assessments

Wider context from the report

“In this case, I found that there was an over reliance on what Trevor told the nurse, a failure to review medical records and a lack of investigation or scrutiny into an abundance of background information that was available. Notwithstanding the fact that I have been told that changes have been made by the Health Board to ensure that those undertaking assessments now look to obtain as much information as possible I also received evidence which indicates that assessors still harbour an attitude that it is the referrer job to provide all the relevant information and then those performing the risk assessment will simply assess the information. For as long as that approach or culture continues I fear that mental health risk assessments in Pembrokeshire may be incomplete, perfunctory and inadequate. There needs to be a shift of onus to a more collaborative approach so that those undertaking the assessment explore what information is available to them and do not simply rely on the details provided by the referrer. It is essential that those undertaking the mental health assessments are aware of the need to obtain as much information as possible in order to complete a full and thorough assessment of the risk and that they are aware of how to and where to obtain the relevant information from. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment; Unreliable gathering and use of collateral information in mental health assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of investigation and scrutiny of available background information in mental health risk assessments

Wider context from the report

“In this case, I found that there was an over reliance on what Trevor told the nurse, a failure to review medical records and a lack of investigation or scrutiny into an abundance of background information that was available. Notwithstanding the fact that I have been told that changes have been made by the Health Board to ensure that those undertaking assessments now look to obtain as much information as possible I also received evidence which indicates that assessors still harbour an attitude that it is the referrer job to provide all the relevant information and then those performing the risk assessment will simply assess the information. For as long as that approach or culture continues I fear that mental health risk assessments in Pembrokeshire may be incomplete, perfunctory and inadequate. There needs to be a shift of onus to a more collaborative approach so that those undertaking the assessment explore what information is available to them and do not simply rely on the details provided by the referrer. It is essential that those undertaking the mental health assessments are aware of the need to obtain as much information as possible in order to complete a full and thorough assessment of the risk and that they are aware of how to and where to obtain the relevant information from. ”

Is this part of a recurring concern?

Yes — Unreliable gathering and use of collateral information in mental health assessments.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with police colleagues to strengthen understanding and use of Pembrokeshire police handover processes so relevant information reaches assessing clinicians.

Verbatim wording from the response

“3. Review of partnership information-sharing arrangements”

Source location

Response from Hywel Dda University Health Board
Page 3 · response
Published 17 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue delivering WARRN training across mental health services on multi-source assessment, professional curiosity, collaborative risk management and safety planning.

Verbatim wording from the response

“4. Workforce development through WARRN”

Source location

Response from Hywel Dda University Health Board
Page 3 · response
Published 17 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen duty-practitioner expectations so urgent assessments include seeking necessary collateral information beyond analysing information presented.

Verbatim wording from the response

“4. Strengthening the duty practitioner role”

Source location

Response from Hywel Dda University Health Board
Page 4 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use comprehensive assessment and referral-support tools to prompt multi-source information gathering, collateral enquiries and documentation of information sources.

Verbatim wording from the response

“1. Introduction of referral and assessment support tools”

Source location

Response from Hywel Dda University Health Board
Page 2 · response
Published 17 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss historical-record review and collateral-information requirements in Adult Mental Health Services operational team meetings to reinforce consistent practice.

Verbatim wording from the response

“2. Team discussions and practice reinforcement”

Source location

Response from Hywel Dda University Health Board
Page 3 · response
Published 17 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue a professional practice reminder requiring relevant practitioners to review electronic patient records before assessments and consider historical risks and safeguarding concerns.

Verbatim wording from the response

“1. Reinforcement of expectations regarding historical information review”

Source location

Response from Hywel Dda University Health Board
Page 3 · response
Published 17 July 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implemented, immediate and ongoing safety work collectively addresses the identified risk-assessment concerns.

Verbatim wording from the response

“We believe the actions already implemented, the immediate actions undertaken following receipt of this report, and our ongoing participation in national safety and risk improvement work collectively address the issues identified and support the cultural shift towards collaborative, information-seeking, formulation-based assessment practice described by the Coroner.”

Source location

Response from Hywel Dda University Health Board
Page 4 · response
Published 17 July 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Conduct twice-daily multi-agency bed management and operational coordination meetings to share information, discuss risks and coordinate responses.

    Stated by Hywel Dda University LHBStated completedThe respondent said that this action was complete when they made their response on 17 July 2026.
  2. 2

    Provide NHS 111 Press 2 for Mental Health as a single access point for urgent advice, professional support and system navigation.

    Stated by Hywel Dda University LHBStated completedThe respondent said that this action was complete when they made their response on 17 July 2026.
  3. 3

    Participate in national Open Access Mental Health Support Model workstreams and continue implementing resulting learning through local policies, workforce development and clinical governance.

    Stated by Hywel Dda University LHBStated plannedThe respondent said that this action was planned when they made their response on 17 July 2026.
  4. 4

    Extend person-centred safety planning from inpatient settings into community services to support collaborative risk assessment and management.

    Stated by Hywel Dda University LHBStated in progressThe respondent said that this action was in progress when they made their response on 17 July 2026.
  5. 5

    Operate a 24-hour Out of Hours Clinical Coordinator service to support cross-agency communication, coordination and information sharing in urgent mental health care.

    Stated by Hywel Dda University LHBStated completedThe respondent said that this action was complete when they made their response on 17 July 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct twice-daily multi-agency bed management and operational coordination meetings to share information, discuss risks and coordinate responses.

Verbatim wording from the response

“2. Strengthened coordination and information sharing”

Source location

Response from Hywel Dda University Health Board
Page 2 · response
Published 17 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide NHS 111 Press 2 for Mental Health as a single access point for urgent advice, professional support and system navigation.

Verbatim wording from the response

“Furthermore, the implementation of NHS 111 Press 2 for Mental Health provides a single point of access for service users, families and carers seeking urgent mental health advice and support. The service facilitates timely access to mental health professionals and enables navigation and signposting across the wider mental health system, improving opportunities for early intervention, access to support and information sharing.”

Source location

Response from Hywel Dda University Health Board
Page 2 · response
Published 17 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in national Open Access Mental Health Support Model workstreams and continue implementing resulting learning through local policies, workforce development and clinical governance.

Verbatim wording from the response

“Independently of, and prior to, the Prevention of Future Deaths Report, the Health Board had already been actively engaged in a national programme of work aligned to the Open Access Mental Health Support Model, focused on strengthening approaches to risk, safety and system-wide responsibility for managing risk. This work reflects emerging national policy and best practice and was established before the conclusion of the inquest.”

Source location

Response from Hywel Dda University Health Board
Page 4 · response
Published 17 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Extend person-centred safety planning from inpatient settings into community services to support collaborative risk assessment and management.

Verbatim wording from the response

“3. Safety planning and formulation-based practice”

Source location

Response from Hywel Dda University Health Board
Page 2 · response
Published 17 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a 24-hour Out of Hours Clinical Coordinator service to support cross-agency communication, coordination and information sharing in urgent mental health care.

Verbatim wording from the response

“2. Strengthened coordination and information sharing”

Source location

Response from Hywel Dda University Health Board
Page 2 · response
Published 17 July 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026