PFD report

Adrian Michael James · Prevention of Future Deaths report

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Issued 7 Mar 2024•Inner West London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
11

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Lack of proactive care consideration during obvious mental health crisis
    Part of recurring concern: Failure to recognise and respond to deteriorating mental health in service users
  2. Failure to adequately assess the risk of impulsive suicide
    Part of recurring concern: Inadequate mental health risk assessmentPart of recurring concern: Unreliable assessment of suicide and self-harm risk
  3. Failure to provide follow-up contact or assessment after an interrupted treatment call
    Part of recurring concern: Failure to reliably telephone patients when follow-up or assessment requires it
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Issue guidance reminding staff to consider consultant psychiatrist assessment for people with complex emotional needs and suicide risk.

    Stated by Central and North West London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 March 2024.
  2. Action

    Review guidance on follow-up after treatment sessions are interrupted and calls are disconnected.

    Stated by Central and North West London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 March 2024.
  3. Action

    Update policies to incorporate learning about proactive care during mental health crisis.

    Stated by Central and North West London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 March 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    An initial psychiatrist appointment is not required because multidisciplinary support and consultant oversight are available.

    Stated by Central and North West London NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of proactive care consideration during obvious mental health crisis

Wider context from the report

“2.    That no pro-active care was considered for Adrian whilst he was in obvious mental health crisis in the last 17 days of his life. ”

Is this part of a recurring concern?

Yes — Failure to recognise and respond to deteriorating mental health in service users.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to adequately assess the risk of impulsive suicide

Wider context from the report

“3.    That insufficient consideration appeared to have been given to the risk of impulsive suicide with instead assessment focussing on his denial of increased active suicidal intent. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment; Unreliable assessment of suicide and self-harm risk.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide follow-up contact or assessment after an interrupted treatment call

Wider context from the report

“4.    That no follow up call or assessment was made to Adrian when his treatment session was interrupted by police attendance, and the treatment call was cut off. ”

Is this part of a recurring concern?

Yes — Failure to reliably telephone patients when follow-up or assessment requires it.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate communication between the PCN MDT and psychological treatment providers

Wider context from the report

“5.    That there were inadequate communications between the PCN MDT and those providing the psychological treatment. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide consultant assessment before psychological therapy and when the patient deteriorates

Wider context from the report

“1.    That Adrian, despite being a complex patient with multiple psychiatric diagnoses and at high risk of impulsive behaviour and suicide was not seen nor assessed by a consultant either prior to starting psychological therapy or when he deteriorated. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue guidance reminding staff to consider consultant psychiatrist assessment for people with complex emotional needs and suicide risk.

Verbatim wording from the response

“We are issuing additional guidance around managing risk of suicide in those with a diagnosis of Personality Disorder (or more commonly now known as Complex Emotional Needs) reminding staff to consider the need for assessment by a Consultant Psychiatrist.”

Source location

Response from Central and North West London
Page 1 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review guidance on follow-up after treatment sessions are interrupted and calls are disconnected.

Verbatim wording from the response

“We are reviewing our guidance on this and will ensure staff are clear on action to be taken.”

Source location

Response from Central and North West London
Page 2 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update policies to incorporate learning about proactive care during mental health crisis.

Verbatim wording from the response

“We have shared learning on this with the team and are updating our policies accordingly.”

Source location

Response from Central and North West London
Page 2 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Clarify for staff the actions required after treatment sessions are interrupted and calls are disconnected.

Verbatim wording from the response

“We are reviewing our guidance on this and will ensure staff are clear on action to be taken.”

Source location

Response from Central and North West London
Page 2 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind staff to maintain consistent and adequate communication among professionals involved in treatment.

Verbatim wording from the response

“We are reminding staff of the need for consistent and adequate communication amongst professionals involved in treatment. The team members in both of the teams above attend weekly meetings where the importance of this is constantly emphasised.”

Source location

Response from Central and North West London
Page 2 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning about proactive care during mental health crisis with the team.

Verbatim wording from the response

“We have shared learning on this with the team and are updating our policies accordingly.”

Source location

Response from Central and North West London
Page 2 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide local areas with funding to develop and begin delivering integrated primary and community mental health care models.

Verbatim wording from the response

“All local areas have received funding to develop and begin delivering new models of care that integrate primary care and community mental health services for adults with severe mental health problems, with care provided to at least 370,000 adults per year nationally.”

Source location

Response from NHS England
Page 1 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

An initial psychiatrist appointment is not required because multidisciplinary support and consultant oversight are available.

Verbatim wording from the response

“The team operates as a multidisciplinary unit. Senior clinical support and decision-making are facilitated through weekly Multidisciplinary Team (MDT) meetings, direct oversight from a Consultant Psychiatrist, and participation in the daily meetings, which are regularly attended by the team's Consultant Psychiatrist. In the event of concerns raised during the meetings, there is an opportunity to schedule an appointment with the Team Consultant Psychiatrist for further discussion. However, access to support for service users with complex emotional needs does not require an initial appointment with a psychiatrist.”

Source location

Response from Central and North West London
Page 1 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responding to the Coroner’s specific concerns falls outside NHS England’s remit.

Verbatim wording from the response

“It is not within NHS England’s remit to respond to the specific concerns set out by the Coroner in your Report and it is appropriate that Central and North West London NHS Foundation Trust (“the Trust”) respond to these. We understand you have also directed your Report to the Trust to respond to your concerns. NHS England has been asked to be sighted on the Trust’s response to you and will carefully consider this.”

Source location

Response from NHS England
Page 1 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust is responsible for responding to the Coroner’s specific concerns.

Verbatim wording from the response

“It is not within NHS England’s remit to respond to the specific concerns set out by the Coroner in your Report and it is appropriate that Central and North West London NHS Foundation Trust (“the Trust”) respond to these. We understand you have also directed your Report to the Trust to respond to your concerns. NHS England has been asked to be sighted on the Trust’s response to you and will carefully consider this.”

Source location

Response from NHS England
Page 1 · response
Published 14 March 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Participate in the interagency Suicide Prevention group for Kensington, Chelsea and Westminster.

    Stated by Central and North West London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 March 2024.
  2. 2

    Hold suicide-prevention learning sessions for staff.

    Stated by Central and North West London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 March 2024.
  3. 3

    Pilot the Open Dialogue model in South Westminster to increase participation in service-user safety and treatment.

    Stated by Central and North West London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 March 2024.
  4. 4

    Operate a Regulation 28 Working Group to discuss reports and share preventable-death learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 14 March 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in the interagency Suicide Prevention group for Kensington, Chelsea and Westminster.

Verbatim wording from the response

“This is an ongoing area of focus. We are part of interagency Suicide Prevention group for Kensington, Chelsea and Westminster. In addition, we recently held a Learning session entitled - Suicide Prevention Part 1: Understanding Suicide. We are also piloting a new way of caring for service users in South Westminster (“Open Dialogue”) with the overall goal to enter into discussion and communication with different sources to ensure increased participation in the safety and treatment of the service user.”

Source location

Response from Central and North West London
Page 2 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold suicide-prevention learning sessions for staff.

Verbatim wording from the response

“This is an ongoing area of focus. We are part of interagency Suicide Prevention group for Kensington, Chelsea and Westminster. In addition, we recently held a Learning session entitled - Suicide Prevention Part 1: Understanding Suicide. We are also piloting a new way of caring for service users in South Westminster (“Open Dialogue”) with the overall goal to enter into discussion and communication with different sources to ensure increased participation in the safety and treatment of the service user.”

Source location

Response from Central and North West London
Page 2 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pilot the Open Dialogue model in South Westminster to increase participation in service-user safety and treatment.

Verbatim wording from the response

“This is an ongoing area of focus. We are part of interagency Suicide Prevention group for Kensington, Chelsea and Westminster. In addition, we recently held a Learning session entitled - Suicide Prevention Part 1: Understanding Suicide. We are also piloting a new way of caring for service users in South Westminster (“Open Dialogue”) with the overall goal to enter into discussion and communication with different sources to ensure increased participation in the safety and treatment of the service user.”

Source location

Response from Central and North West London
Page 2 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a Regulation 28 Working Group to discuss reports and share preventable-death learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around preventable deaths are shared across the NHS at both a national and regional level and helps us pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 2 · response
Published 14 March 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026