PFD report

Billy James Jenkins · Prevention of Future Deaths report

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Issued 21 Feb 2020•South London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Over-reliance on alcohol and drug use in assessing suicidal ideation
    Part of recurring concern: Failure to provide reliable community mental health assessmentsPart of recurring concern: Failure to provide timely and competent mental health assessment after self-harmPart of recurring concern: Inadequate competence in mental health assessment
  2. Failure to complete assessment sufficient to identify mental health diagnosis requiring treatment
    Part of recurring concern: Inadequate mental health risk assessment
  3. Unavailability of a proforma of assessment questions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Establish a Trust-wide rolling programme delivering STORM and DICES training on suicide prevention, risk assessment, safety planning and risk management.

    Stated by Oxleas NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 27 March 2020.
  2. Action

    Conduct reflective-practice sessions focused on assessment, risk documentation, record keeping and formulation, with impact monitoring.

    Stated by Oxleas NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 27 March 2020.
  3. Action

    Share the root-cause analysis report and investigation learning with the involved team and across the Trust to support reflection by similar teams.

    Stated by Oxleas NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 27 March 2020.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Over-reliance on alcohol and drug use in assessing suicidal ideation

Wider context from the report

“(2) The Community Mental Health Nurse did not document her formulation or impression. The plan moving forward was not robust and did not explore protective factors or minimisation of harm and there was an over-reliance on alcohol and drug use as the cause of his suicidal ideation. There appeared to be no proforma of questions to ask. ”

Is this part of a recurring concern?

Yes — Failure to provide reliable community mental health assessments; Failure to provide timely and competent mental health assessment after self-harm; Inadequate competence in mental health assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete assessment sufficient to identify mental health diagnosis requiring treatment

Wider context from the report

“(3) As a direct consequence of the limited information gathering Billy Jenkins was not properly assessed and it was not known whether he had a mental health diagnosis which required treatment. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of a proforma of assessment questions

Wider context from the report

“(2) The Community Mental Health Nurse did not document her formulation or impression. The plan moving forward was not robust and did not explore protective factors or minimisation of harm and there was an over-reliance on alcohol and drug use as the cause of his suicidal ideation. There appeared to be no proforma of questions to ask. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to identify training or support requirements for the Community Mental Health Nurse

Wider context from the report

“(4) It was not known whether as a result of this death there had been any lessons learned by the teams involved in care and treatment of Billy Jenkins, or whether there had been any training or support requirements identified for the Community Mental Health Nurse. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish lessons learned by teams involved in care and treatment

Wider context from the report

“(4) It was not known whether as a result of this death there had been any lessons learned by the teams involved in care and treatment of Billy Jenkins, or whether there had been any training or support requirements identified for the Community Mental Health Nurse. ”

Is this part of a recurring concern?

Yes — Failure to identify and address recurring safety issues through organisational learning.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to obtain sufficient assessment information before multidisciplinary mental health review and decision-making

Wider context from the report

“(1) The findings of the internal investigation by Oxleas NHS were that the assessment undertaken by the Community Mental Health Nurse did not illicit sufficient information to enable the multidisciplinary team to properly review Mr Jenkins’ mental health. Despite this the multi-disciplinary team proceeded with a review and decided that he did not have a mental health condition, without seeking a further assessment ”

Is this part of a recurring concern?

Yes — Inadequate mental health assessment before care decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to develop robust plans addressing protective factors and harm minimisation

Wider context from the report

“(2) The Community Mental Health Nurse did not document her formulation or impression. The plan moving forward was not robust and did not explore protective factors or minimisation of harm and there was an over-reliance on alcohol and drug use as the cause of his suicidal ideation. There appeared to be no proforma of questions to ask. ”

Is this part of a recurring concern?

Yes — Failure to reliably develop and review risk-reduction plans; Unreliable care-planning processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document clinical formulation or impression

Wider context from the report

“(2) The Community Mental Health Nurse did not document her formulation or impression. The plan moving forward was not robust and did not explore protective factors or minimisation of harm and there was an over-reliance on alcohol and drug use as the cause of his suicidal ideation. There appeared to be no proforma of questions to ask. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a Trust-wide rolling programme delivering STORM and DICES training on suicide prevention, risk assessment, safety planning and risk management.

Verbatim wording from the response

“In order to further support staff we have instigated a Trust wide rolling programme of training for mental health community teams. This consists of STORM, a two day suicide prevention programme which offers skills based training in risk assessment and safety planning. Also we have rolled out DICES an evidence based approach to assess and manage risks. The checklist provided during this training support the formulation of risk in the risk assessment utilised by the Team. The training supports staff to notice and assess any risks present, manage the risk”

Source location

2020-0068-Response-from-Oxleas-NHS-Foundation-Redacted
Page 2 · response
Published 27 March 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct reflective-practice sessions focused on assessment, risk documentation, record keeping and formulation, with impact monitoring.

Verbatim wording from the response

“As a result of the incident the community mental team core induction tool was sent to all CMHT managers to go through with all the new starters and other established colleagues to reinforce the expectations of their roles and the assessment process. This was shared with all staff in supervision and an email has also been sent to all members of staff. Reflective practice sessions have also been conducted focusing on documentation and record keeping, particularly assessment (needs and risk) and formulation. The impact of this is being monitored in Team meetings and in reflective practice meetings. This will be reviewed again after the current unusual working practices in relation to Covid 19.”

Source location

2020-0068-Response-from-Oxleas-NHS-Foundation-Redacted
Page 2 · response
Published 27 March 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the root-cause analysis report and investigation learning with the involved team and across the Trust to support reflection by similar teams.

Verbatim wording from the response

“Since the death of Mr Jenkins the RCA report has been shared with the team and across the Trust so that similar Teams can reflect on the lessons learnt. The actions arising from the investigation have also been implemented including areas addressed above. Additional learning reflects the need to ensure that all service users who are receiving care and treatment from Oxleas mental health services and also use drugs and or alcohol have equal access to all strands of treatment available to those who are not using substances. Only if there is clear evidence that the use of substances will impact on the ability to clinically benefit from any treatment would a decision be made to withhold treatment and in these instances this would be reviewed regularly with the service user and the team.”

Source location

2020-0068-Response-from-Oxleas-NHS-Foundation-Redacted
Page 3 · response
Published 27 March 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen community mental-health assessment oversight, including further face-to-face assessment where diagnoses differ and monthly quality audits.

Verbatim wording from the response

“Following this incident we have taken further measures to ensure the assessment of patients within the community mental health team are robustly managed in order to ensure that the MDT has sufficient information to review an assessment and to ensure that where there is any disparity in diagnosis that a further face to face assessment is conducted. The operational team manager is monitoring this practice through discussions in Team meetings, supervisions and MDT case discussions.”

Source location

2020-0068-Response-from-Oxleas-NHS-Foundation-Redacted
Page 2 · response
Published 27 March 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Disseminate the community mental-health induction tool and reinforce role and assessment expectations with new and established staff through supervision and email.

    Stated by Oxleas NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 27 March 2020.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate the community mental-health induction tool and reinforce role and assessment expectations with new and established staff through supervision and email.

Verbatim wording from the response

“As a result of the incident the community mental team core induction tool was sent to all CMHT managers to go through with all the new starters and other established colleagues to reinforce the expectations of their roles and the assessment process. This was shared with all staff in supervision and an email has also been sent to all members of staff. Reflective practice sessions have also been conducted focusing on documentation and record keeping, particularly assessment (needs and risk) and formulation. The impact of this is being monitored in Team meetings and in reflective practice meetings. This will be reviewed again after the current unusual working practices in relation to Covid 19.”

Source location

2020-0068-Response-from-Oxleas-NHS-Foundation-Redacted
Page 2 · response
Published 27 March 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026