PFD report

Susan Jill Hammond · Prevention of Future Deaths report

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Issued 4 Nov 2013•Central Lincolnshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to ensure effective allergy information handover during transfers from A&E to EAU
    Part of recurring concern: Unreliable healthcare patient transfer processes
  2. Failure to make patient allergies sufficiently prominent in hospital documentation
  3. Failure to clarify whether relevant professional referrals were being made
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Use the SBAR handover tool for transfers from A&E to MEAU, including an allergy prompt.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 4 November 2013.
  2. Action

    Refer the involved individual to the General Medical Council.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 4 November 2013.
  3. Action

    Modify prescription charts to prominently record drug allergies, effects, information sources, and completion details, and prompt review of all chart pages.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 4 November 2013.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The Nursing and Midwifery Council will review the case concerning referral to professional regulators.

    Stated by The TrustRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure effective allergy information handover during transfers from A&E to EAU

Wider context from the report

“(2) It appears that when Mrs Hammond transferred from the A&E unit to the EAU she was accompanied by a nurse who had little knowledge of Mrs Hammond's condition. As a consequence no discussion took place at the handover regarding the nature of Mrs Hammond's allergy to penicillin. It is felt that the nurse who had cared for Mrs Hammond in the A&E department had personally accompanied her to the EAU this would have enabled a more productive handover and would have given an opportunity for discussion regarding the allergy. Although I appreciate there may be practical difficulties I would suggest that in future when a patient is transferred care for the patient in A&E should always accompany the patient to the EAU department in order that constructive handover can take place. ”

Is this part of a recurring concern?

Yes — Unreliable healthcare patient transfer processes.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to make patient allergies sufficiently prominent in hospital documentation

Wider context from the report

“(1) Although there were written warnings of Mrs Hammond's allergy on hospital documentation they appear not to have been noticed by the nurse who administered augmentin. In an effort to highlight the fact that a patient has an allergy I feel that there needs to be a much clearer indication on the file that the patient has such an allergy. At the inquest, it was suggested that a different coloured file should be used for any patient who has an allergy. Alternatively, a large sticker on the front of the file warning of the allergy would assist. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to clarify whether relevant professional referrals were being made

Wider context from the report

“(3) Your representative at the inquest hearing was not clear as to whether the doctor involved in this case was going to be referred to the General Medical Council and the nurse who administered Augmentin was going to be referred to the Nursing & Midwifery Council it was agreed that he would inform me of this within 14 days of conclusion of the inquest. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the SBAR handover tool for transfers from A&E to MEAU, including an allergy prompt.

Verbatim wording from the response

“2) The handover of care from A&E to MEAU is now based on a handover tool, called SBAR. This is an acronym for Situation, Background Assessment and Recommendation and allows for a structured handover to take place. This approach brings consistency in communicating key points of information. Within the background section is a prompt sheet for highlighting allergies. SBAR has been found to improve communications between members in different clinical areas ie A&E vs wards.”

Source location

2013-0286-Response-by-United-Lincolnshire-Hospitals-NHS
Page 2 · response
Published 4 November 2013

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Refer the involved individual to the General Medical Council.

Verbatim wording from the response

“3) ████████ has been referred to the General Medical Council.”

Source location

2013-0286-Response-by-United-Lincolnshire-Hospitals-NHS
Page 2 · response
Published 4 November 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Modify prescription charts to prominently record drug allergies, effects, information sources, and completion details, and prompt review of all chart pages.

Verbatim wording from the response

“• Prescription chart also includes a prompt statement that all pages of the chart must be reviewed when prescribing/administering any medicine.”

Source location

2013-0286-Response-by-United-Lincolnshire-Hospitals-NHS
Page 1 · response
Published 4 November 2013

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Nursing and Midwifery Council will review the case concerning referral to professional regulators.

Verbatim wording from the response

“With reference to your query about referral to professional regulators, the Interim Director of Nursing can confirm that she has discussed this case in detail with Nursing and Midwifery Council. This discussion included reference to actions already taken by the Trust. The discussion concluded with the Council's confirmation that they will review the case.”

Source location

2013-0286-Response-by-United-Lincolnshire-Hospitals-NHS
Page 3 · response
Published 4 November 2013

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Revise antibiotic guidelines to strengthen warnings about penicillin allergy and associated drugs.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 4 November 2013.
  2. 2

    Develop a traffic-light risk-recognition system for patients with penicillin allergy.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 4 November 2013.
  3. 3

    Assess nurses' competency in administering medications.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 4 November 2013.
  4. 4

    Run an allergy-safety campaign and issue penicillin-safety pocket cards to doctors, nurses, and pharmacists.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 4 November 2013.
  5. 5

    Formalise medicines reconciliation to support review of medications and allergies.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 4 November 2013.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise antibiotic guidelines to strengthen warnings about penicillin allergy and associated drugs.

Verbatim wording from the response

“Following the incident additional action was taken. These were:”

Source location

2013-0286-Response-by-United-Lincolnshire-Hospitals-NHS
Page 1 · response
Published 4 November 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a traffic-light risk-recognition system for patients with penicillin allergy.

Verbatim wording from the response

“Following the incident additional action was taken. These were:”

Source location

2013-0286-Response-by-United-Lincolnshire-Hospitals-NHS
Page 1 · response
Published 4 November 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assess nurses' competency in administering medications.

Verbatim wording from the response

“• Competency assessment of nurses administering medications.”

Source location

2013-0286-Response-by-United-Lincolnshire-Hospitals-NHS
Page 1 · response
Published 4 November 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run an allergy-safety campaign and issue penicillin-safety pocket cards to doctors, nurses, and pharmacists.

Verbatim wording from the response

“• A patient safety campaign highlighting the allergy risk and the traffic light based system to manage penicillin allergy safely, targeting all doctors, nurses and pharmacists.”

Source location

2013-0286-Response-by-United-Lincolnshire-Hospitals-NHS
Page 1 · response
Published 4 November 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Formalise medicines reconciliation to support review of medications and allergies.

Verbatim wording from the response

“• Formalised medicines reconciliation process which will support review of medications and allergies.”

Source location

2013-0286-Response-by-United-Lincolnshire-Hospitals-NHS
Page 1 · response
Published 4 November 2013

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026