PFD report

Michaela Louise Thompson · Prevention of Future Deaths report

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Issued 2 Nov 2016•West Yorkshire (East)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
1

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Inadequate documentation of multidisciplinary team meeting participants, outcomes and decisions
    Part of recurring concern: Unsafe operation of multidisciplinary clinical meetings
  2. Failure to record service call details, urgency and actions taken
  3. Failure to immediately communicate service calls to the involved Community Mental Health Nurse
    Part of recurring concern: Unreliable communication within and between community mental-health teams
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Implement clear documentation of attendees, outcomes and decisions at multidisciplinary team meetings.

    Stated by Leeds and York Partnership NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 November 2016.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Recording all calls to clinical teams may be impractical because multiple lines serve varied callers, so a feasible scope must be agreed.

    Stated by Leeds and York Partnership NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate documentation of multidisciplinary team meeting participants, outcomes and decisions

Wider context from the report

“(1) Michaela was the subject of two multi-disciplinary team meetings which were inadequately documented in the case notes. It should be clearly documented as to who was present and participating in such meetings. The identification of those involved should be clearly recorded, as should the outcome of and decisions made at such meetings. ”

Is this part of a recurring concern?

Yes — Unsafe operation of multidisciplinary clinical meetings.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record service call details, urgency and actions taken

Wider context from the report

“(2) On the morning that Michaela Thompson died, she had telephoned Aire Court in the presence of a friend who noticed that she became anxious and upset during that brief call. There was no record kept as to the nature of the call or any information or advice given, nor was the fact of the call immediately communicated to the Community Mental Health Nurse involved. Calls to the Service should therefore be recorded, to ensure that details of the nature of the call; its urgency; and the action taken by a named individual or individuals can be clearly ascertained. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to immediately communicate service calls to the involved Community Mental Health Nurse

Wider context from the report

“(2) On the morning that Michaela Thompson died, she had telephoned Aire Court in the presence of a friend who noticed that she became anxious and upset during that brief call. There was no record kept as to the nature of the call or any information or advice given, nor was the fact of the call immediately communicated to the Community Mental Health Nurse involved. Calls to the Service should therefore be recorded, to ensure that details of the nature of the call; its urgency; and the action taken by a named individual or individuals can be clearly ascertained. ”

Is this part of a recurring concern?

Yes — Unreliable communication within and between community mental-health teams.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement clear documentation of attendees, outcomes and decisions at multidisciplinary team meetings.

Verbatim wording from the response

“I am aware of Miss Thompson’s care and sad death therefore fully accept your requirement that there should be clear documentation as to who is present at multi-disciplinary team meetings along with clear documentation of any outcomes and decisions made. It is therefore something which we will of course put in place.”

Source location

2016-0392-Response-by-Leeds-and-York-NHS-Trust
Page 1 · response
Published 2 November 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recording all calls to clinical teams may be impractical because multiple lines serve varied callers, so a feasible scope must be agreed.

Verbatim wording from the response

“There are however some practical difficulties in that there are multiple phone lines coming into each team and these are used for a variety of reasons, sometimes by service users but also by other professionals and outside agencies.”

Source location

2016-0392-Response-by-Leeds-and-York-NHS-Trust
Page 1 · response
Published 2 November 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026