PFD report

John Waite · Prevention of Future Deaths report

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Issued 26 Sep 2018•Manchester West

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
5

Named on the report

Responses found
2

Of 5 recipients

Stated actions
14

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Lack of national guidelines for central venous catheter removal
    Part of recurring concern: Unsafe management of central venous catheters
  2. Electronic clinical notes permitting alteration of author times
    Part of recurring concern: Electronic patient records failing to make relevant clinical information available and actionablePart of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  3. Failure to provide constant visual observation after central venous catheter removal
    Part of recurring concern: Failure to maintain required continuous patient observationPart of recurring concern: Unsafe management of central venous catheters
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Issue an advisory alert to NHS England highlighting haemorrhage-prevention precautions and post-procedure observation and supervision.

    Stated by Caroline Dinenage MPStated completedThe respondent said that this action was complete when they made their response on 26 September 2018.
  2. Action

    Incorporate a “date and time seen” field into new electronic-record documents.

    Stated by Sir David DaltonStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2018.
  3. Action

    Include femoral-versus-neck CVC removal requirements in Trust policy and protocols, and provide related training.

    Stated by Sir David DaltonStated plannedThe respondent said that this action was planned when they made their response on 26 September 2018.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Universal one-hour direct observation after CVC removal would not assure prevention of haemorrhage and could create risks to other patients.

    Stated by Sir David DaltonDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of national guidelines for central venous catheter removal

Wider context from the report

“iv. There are no national guidelines in relation to the removal of central venous catheters, particularly temporary central venous catheters for haemodialysis. The evidence at the Inquest confirmed that the Secretary of State, the Renal Association, the British Renal Society and the Intensive Care Society would be appropriate organisations to consider the issue of a national policy, protocol and guidance relating to the removal of central venous catheters. ”

Is this part of a recurring concern?

Yes — Unsafe management of central venous catheters.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Electronic clinical notes permitting alteration of author times

Wider context from the report

“4. I request the Salford Royal Hospital to review their information technology systems to prevent the changing of author times of notes on the electronic system because the author times can represent an important time in relation to the treatment and care given to a patient and may be relied upon by healthcare professionals who give treatment and care after the time of a note. The review should also consider whether both the time of the author of the report and the time that appropriate action is taken should be included in the note so that healthcare professionals would have to record both times when completing notes to ensure that there is unequivocal clarity as to the time the action was taken and the time the note was authored. ”

Is this part of a recurring concern?

Yes — Electronic patient records failing to make relevant clinical information available and actionable; Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide constant visual observation after central venous catheter removal

Wider context from the report

“ii. The Central Venous Catheter Insertion Management and Removal Policy for Short Term Catheters in existence within the Salford Royal NHS Foundation Trust at the time of the death included the fact that pressure should be applied for approximately 5 minutes after removal of the catheter or until bleeding has stopped and a patient should lie flat or supine for 30 minutes after removal of the catheter (if medically safe to do so). The guidelines did not state that a patient requires visual observation for a period of time following the removal of the catheter. iii. Following the death of the Deceased the Salford Royal NHS Foundation Trust has taken action to address the concerns in relation to the Central Venous Catheter Insertion Management and Removal Policy for Short Term Catheters, together with the ongoing training of staff who undertake the removal of catheters and the management of rare complications. A quick reference guide has been issued to staff by the Hospital in relation to the removal of catheters at the Hospital. The guide requires the patient to remain supine for 30 minutes post removal of the catheter with further bed rest for 2 hours post removal and a visual inspection of the dressing every 5 minutes during the period of 1 hour following the removal. However, the guide does not require constant visual observation for a period of time following the removal of the catheter. The evidence at the Inquest was that, if there is haemorrhage following the removal of a catheter, blood loss could amount to 200mls every minute so that in the period of 5 minutes between each 5-minute inspection of the dressing, advised by the guidance, one litre of blood could be lost, which could lead to death. The evidence at the Inquest was that a period of constant visual observation is required for a period of up to one hour following the removal of a catheter to reduce the risk of blood loss rather than simply monitoring by inspecting the dressing every 5 minutes for that period of time. ”

Is this part of a recurring concern?

Yes — Failure to maintain required continuous patient observation; Unsafe management of central venous catheters.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue an advisory alert to NHS England highlighting haemorrhage-prevention precautions and post-procedure observation and supervision.

Verbatim wording from the response

“In the interim, immediate action has been taken to issue an advisory alert to bring this area of concern to the attention of NHS England and ask that they review their current practices, paying particular attention to precautions such as pressure being applied to the exit site for no less than 15 minutes and a period of bed rest post procedure of no less than an hour. The level of patient observation and supervision post procedure is highlighted as a particular area of concern in the alert.”

Source location

John-Waite-Response
Page 2 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Incorporate a “date and time seen” field into new electronic-record documents.

Verbatim wording from the response

“We are already incorporating a “date and time seen” field into our new documents so that they are authored at the correct time, but with a field to show if the time seen differed from the documented time.”

Source location

John-Waite-Response2
Page 3 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include femoral-versus-neck CVC removal requirements in Trust policy and protocols, and provide related training.

Verbatim wording from the response

“The practice of removing a CVC from a femoral vein differs to that of removal from a neck vein. This detail will be included in the Trust policy and protocols and training provided.”

Source location

John-Waite-Response2
Page 3 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Obtain Trust approval and disseminate the revised CVC policy.

Verbatim wording from the response

“The policy is currently going through Trust approval processes and then will be widely disseminated.”

Source location

John-Waite-Response2
Page 2 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and develop Trust-wide CVC documentation, guidance, checklists and electronic patient-record materials through a multidisciplinary task group.

Verbatim wording from the response

“There are a large range of CVC products available for different clinical indications. In considering our actions to address the specific issues identified in the prevention of future deaths notice, we focussed on the CVCs used for the purpose of renal replacement therapy; however, our actions relating to training, competencies and policies will incorporate all CVCs.”

Source location

John-Waite-Response2
Page 2 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise awareness of CVC-removal haemorrhage risks with the UK Renal Association and British Renal Society.

Verbatim wording from the response

“Following Mr Watte’s death the Trust took steps to raise awareness of this issue with the UK Renal Association and British Renal Society and I am grateful to you for highlighting this case to these organisations so that national guidance may be considered.”

Source location

John-Waite-Response2
Page 1 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide a haemodialysis central-line removal quick-reference guide on the intranet.

Verbatim wording from the response

“A quick reference guide describing the procedure for removal of central lines used for the purpose of haemodialysis has been developed and is now available on the intranet. The Trust Central reference guide is currently being reviewed by the task and finish group and will link with the quick reference guide.”

Source location

John-Waite-Response2
Page 3 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the central reference guide and link it with the haemodialysis central-line removal quick-reference guide.

Verbatim wording from the response

“A quick reference guide describing the procedure for removal of central lines used for the purpose of haemodialysis has been developed and is now available on the intranet. The Trust Central reference guide is currently being reviewed by the task and finish group and will link with the quick reference guide.”

Source location

John-Waite-Response2
Page 3 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require pre-removal CVC bleeding-risk assessment and senior medical review of observation arrangements for patients identified as high risk.

Verbatim wording from the response

“We have introduced guidance for staff to undertake a risk assessment prior to removal of CVCs. If the patient is deemed to be at risk for a haemorrhage post removal, this will discuss the observation plan with the senior medical staff prior to line removal. This will include a review of the”

Source location

John-Waite-Response2
Page 2 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appraise available electronic-record functionality and discuss it with users.

Verbatim wording from the response

“The Trust will appraise the functions available at the outset to discuss the functionality of EPR to all users. Staff already do not have the in-depth knowledge required to discuss the function available but the functionality is not routinely taught to our teams so many users are not aware of it. If the feedback from practitioners is that they believe this is the correct way to do it, the documents appeared at the times they had the patient, and this practice had spread through good intentions which were incorrectly applied.”

Source location

John-Waite-Response2
Page 3 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue all electronic-record users guidance for recording retrospective notes without changing authored times.

Verbatim wording from the response

“We have issued an urgent bulletin to all EPR users with guidance on how retrospective notes should be made (i.e. authored time not to be changed but captured as time written and annotated notes then to incorporate ‘written in retrospect, at 9.15am’).”

Source location

John-Waite-Response2
Page 4 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Universal one-hour direct observation after CVC removal would not assure prevention of haemorrhage and could create risks to other patients.

Verbatim wording from the response

“The CVC task and finish group has reviewed all clinical incidents reported relating to central venous CVCs since 2012–2018 and these average 100 per month. Over 10 years there have been 150 safety reports relating to CVCs of which only 2 relate to bleeding post removal. One Mr Watte’s case experienced a significant but non-fatal haemorrhage from a CVC line site forty-eight hours after its removal.”

Source location

John-Waite-Response2
Page 2 · response
Published 26 September 2018

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Conduct a review of harm data concerning delayed haemorrhage after central venous catheter removal to determine whether further work is required.

    Stated by Caroline Dinenage MPStated plannedThe respondent said that this action was planned when they made their response on 26 September 2018.
  2. 2

    Develop and test a formal patient information sheet about CVC removal with patients and families.

    Stated by Sir David DaltonStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2018.
  3. 3

    Redesign individual electronic-record user guides into a single Good Practice guide.

    Stated by Sir David DaltonStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2018.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a review of harm data concerning delayed haemorrhage after central venous catheter removal to determine whether further work is required.

Verbatim wording from the response

“A review will also be conducted to assess the data on harm from delayed haemorrhage following removal of central venous catheters from other sites which will inform if any further work is required.”

Source location

John-Waite-Response
Page 2 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and test a formal patient information sheet about CVC removal with patients and families.

Verbatim wording from the response

“The patient’s risk of bleeding post line removal and the need to remain supine for thirty minutes (when physically able) for a further two hours of bed rest is intentional and routine nursing is carried out on all patients. A formal patient information sheet has been developed and is being tested with patients and families.”

Source location

John-Waite-Response2
Page 3 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Redesign individual electronic-record user guides into a single Good Practice guide.

Verbatim wording from the response

“We are also redesigning a number of individual user guides for EPR into a single Good Practice guide to address issues that may arise around the use of electronic patient records.”

Source location

John-Waite-Response2
Page 4 · response
Published 26 September 2018

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/5

Data last updated 7 September 2026