PFD report

Lauren Amelia Rose SANDELL · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 25 Jun 2018•London (East)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
9

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Unclear responsibility for capturing children unvaccinated through the school programme
    Part of recurring concern: Failure to reliably provide recommended vaccinations to eligible people
  2. Lack of audit of GP practices’ systems for identifying and protecting children unvaccinated through the school programme
    Part of recurring concern: Failure to reliably provide recommended vaccinations to eligible people
  3. Lack of systems to identify children not captured by the school vaccination programme
    Part of recurring concern: Failure to reliably provide recommended vaccinations to eligible people
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Provide regular CHIS process reports to the national NHS England oversight group.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 14 August 2018.
  2. Action

    Audit regional vaccination call-and-recall systems and research factors affecting Men ACWY uptake.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 14 August 2018.
  3. Action

    Work nationally to ensure eligible people are offered Men ACWY vaccination through schools or GP practices.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 14 August 2018.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    GP practices are responsible for administrative systems and acting on vaccination information received from Child Health Information Services.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear responsibility for capturing children unvaccinated through the school programme

Wider context from the report

“(1) There would appear to be on-going confusion about who is responsible for ensuring that those children who are not (for whatever reason), vaccinated at school, should be vaccinated before attending university. The evidence indicated that 70% to 80% of children receive the vaccination at school. This would leave 20% to 30% of children unvaccinated. The evidence indicated that GPs should primarily provide the safety net for unvaccinated children. (2)The provision of the vaccination against MenW appears to fall under an enhanced service for GPs. As this is an optional addition to the GMS contract, it is unclear whether all GP surgeries have a responsibility to capture unvaccinated children. ”

Is this part of a recurring concern?

Yes — Failure to reliably provide recommended vaccinations to eligible people.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of audit of GP practices’ systems for identifying and protecting children unvaccinated through the school programme

Wider context from the report

“(3) It does not appear that there is any form of audit to ensure that GP practices have in place systems to identify those children who are not captured by the school programme and to put in place measures to protect children, particularly before commencing university. ”

Is this part of a recurring concern?

Yes — Failure to reliably provide recommended vaccinations to eligible people.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of systems to identify children not captured by the school vaccination programme

Wider context from the report

“(3) It does not appear that there is any form of audit to ensure that GP practices have in place systems to identify those children who are not captured by the school programme and to put in place measures to protect children, particularly before commencing university. ”

Is this part of a recurring concern?

Yes — Failure to reliably provide recommended vaccinations to eligible people.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to put measures in place to protect children not captured by the school vaccination programme

Wider context from the report

“(3) It does not appear that there is any form of audit to ensure that GP practices have in place systems to identify those children who are not captured by the school programme and to put in place measures to protect children, particularly before commencing university. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide regular CHIS process reports to the national NHS England oversight group.

Verbatim wording from the response

“The Child Health Information Service (CHIS) service is the key organisation locally that records whether or not a child/ young person has received a vaccine or other public health interventions, and acts to support the process of capturing information, including transferring information it receives from school based services to a GP practice, who then have the responsibility to act on the information received. Each region has an established system in place to ensure that GP providers are made aware of vaccinations administered by school aged vaccination providers, with regular reports on the process within CHIS coming to a national NHS England oversight group on a quarterly basis.”

Source location

2018-0205-Response-by-NHS-England
Page 5 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit regional vaccination call-and-recall systems and research factors affecting Men ACWY uptake.

Verbatim wording from the response

“The NHS England London Immunisations webpage has been amended to include reference to the specific guidance. In addition, the London team, as part of their general drive to improve the quality of services, undertook a region wide audit of call/recall systems for vaccinations in 2016, and a research study looking at factors affecting uptake of Men ACWY in general practice. The outcome of the audit and research project has informed the local action plan to improve services and has informed commissioning. NHS England immunisation commissioners are working with NHS Clinical Commissioning Groups (CCG) to ensure call recall systems are embedded in practice systems. In 2017, the London CHIS services launched a new service providing electronic record of a”

Source location

2018-0205-Response-by-NHS-England
Page 1 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work nationally to ensure eligible people are offered Men ACWY vaccination through schools or GP practices.

Verbatim wording from the response

“NHS England is working to ensure that all those eligible for vaccinations should be offered the vaccine either in school or by a GP practice. Those who may have missed the opportunity to be vaccinated, remain eligible until they are 25 years of age.”

Source location

2018-0205-Response-by-NHS-England
Page 5 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with clinical commissioning groups to embed vaccination call-and-recall systems in GP practice systems.

Verbatim wording from the response

“The NHS England London Immunisations webpage has been amended to include reference to the specific guidance. In addition, the London team, as part of their general drive to improve the quality of services, undertook a region wide audit of call/recall systems for vaccinations in 2016, and a research study looking at factors affecting uptake of Men ACWY in general practice. The outcome of the audit and research project has informed the local action plan to improve services and has informed commissioning. NHS England immunisation commissioners are working with NHS Clinical Commissioning Groups (CCG) to ensure call recall systems are embedded in practice systems. In 2017, the London CHIS services launched a new service providing electronic record of a”

Source location

2018-0205-Response-by-NHS-England
Page 1 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the adolescent vaccination guidance algorithm with relevant services.

Verbatim wording from the response

“Public Health England (PHE) and NHS England Public Health Commissioning teams have the responsibility to monitor the uptake of Men ACWY, as part of NHS England’s accountabilities as the commissioner of immunisation services. In turn the local commissioning team alert practices to any poor uptake of immunisation programmes. As outlined in our previous correspondence the CHIS service is a key organisation locally that records whether or not a child/young person has received a vaccine or other public health interventions. In London the specific activities to improve services include sharing the guidance algorithm “Pathway for Administration of HPV, Men ACWY and Teenage 3-in-1 Booster (Td/IPV)”. The document outlines when and where adolescent vaccinations are offered and when general practice is to offer the vaccination.”

Source location

2018-0205-Response-by-NHS-England
Page 1 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch an electronic record of children’s public health interventions across London, replacing separate local record systems.

Verbatim wording from the response

“The NHS England London Immunisations webpage has been amended to include reference to the specific guidance. In addition, the London team, as part of their general drive to improve the quality of services, undertook a region wide audit of call/recall systems for vaccinations in 2016, and a research study looking at factors affecting uptake of Men ACWY in general practice. The outcome of the audit and research project has informed the local action plan to improve services and has informed commissioning. NHS England immunisation commissioners are working with NHS Clinical Commissioning Groups (CCG) to ensure call recall systems are embedded in practice systems. In 2017, the London CHIS services launched a new service providing electronic record of a”

Source location

2018-0205-Response-by-NHS-England
Page 1 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work directly with the GP practice to prevent recurrence of the vaccination-programme failure.

Verbatim wording from the response

“I accept the narrative conclusion of the inquest being that Lauren’s death was avoidable, as a result of the GP practice not implementing the Men ACWY immunisation programme to all of the requirements of the enhanced service specification.”

Source location

2018-0205-Response-by-NHS-England
Page 3 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

GP practices are responsible for administrative systems and acting on vaccination information received from Child Health Information Services.

Verbatim wording from the response

“All GP practices have the responsibility to ensure administrative processes are in place for service delivery. The process by which a GP practice offers the vaccine to all eligible children, involves working with the Child Health Information Services (CHIS). CHIS have a role to transfer information about public health interventions, transferring this to and from school based services and GP practice, for those providers to act on and deliver their services to patients. CHIS services and the ‘failsafe’ they provide are being improved as part of the NHS strategy for IT, improving the paperless flow of information across organisations by 2021.”

Source location

2018-0205-Response-by-NHS-England
Page 4 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing service specifications clearly allocate responsibility for delivering school-based and GP-based vaccination services.

Verbatim wording from the response

“1. There would appear to be on-going confusion about who is responsible for ensuring that those children who are not (for whatever reason), vaccinated at school, should be vaccinated before attending university. The evidence indicated that 70% to 80% of children receive the vaccination at school. This would leave 20% to 30% of children unvaccinated. The evidence indicated that GPs should primarily provide the safety net for unvaccinated children.”

Source location

2018-0205-Response-by-NHS-England
Page 3 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

GPs must provide eligible registered patients with Men ACWY vaccination or notify NHS England so an alternative primary care provider can do so.

Verbatim wording from the response

“2. The provision of the vaccination against Men ACWY appears to fall under an enhanced service for GPs. As this is an optional addition to the GMS contract, it is unclear whether all GP surgeries have a responsibility to capture unvaccinated children.”

Source location

2018-0205-Response-by-NHS-England
Page 4 · response
Published 14 August 2018

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Improve CHIS services and their failsafe information flows through the NHS IT strategy.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 14 August 2018.
  2. 2

    Amend the London immunisations webpage to reference the adolescent vaccination guidance.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 14 August 2018.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve CHIS services and their failsafe information flows through the NHS IT strategy.

Verbatim wording from the response

“All GP practices have the responsibility to ensure administrative processes are in place for service delivery. The process by which a GP practice offers the vaccine to all eligible children, involves working with the Child Health Information Services (CHIS). CHIS have a role to transfer information about public health interventions, transferring this to and from school based services and GP practice, for those providers to act on and deliver their services to patients. CHIS services and the ‘failsafe’ they provide are being improved as part of the NHS strategy for IT, improving the paperless flow of information across organisations by 2021.”

Source location

2018-0205-Response-by-NHS-England
Page 4 · response
Published 14 August 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Amend the London immunisations webpage to reference the adolescent vaccination guidance.

Verbatim wording from the response

“Public Health England (PHE) and NHS England Public Health Commissioning teams have the responsibility to monitor the uptake of Men ACWY, as part of NHS England’s accountabilities as the commissioner of immunisation services. In turn the local commissioning team alert practices to any poor uptake of immunisation programmes. As outlined in our previous correspondence the CHIS service is a key organisation locally that records whether or not a child/young person has received a vaccine or other public health interventions. In London the specific activities to improve services include sharing the guidance algorithm “Pathway for Administration of HPV, Men ACWY and Teenage 3-in-1 Booster (Td/IPV)”. The document outlines when and where adolescent vaccinations are offered and when general practice is to offer the vaccination.”

Source location

2018-0205-Response-by-NHS-England
Page 1 · response
Published 14 August 2018

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026