PFD report

John Anthony Delahaye · Prevention of Future Deaths report

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Issued 18 Dec 2018•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
5

Raised in this report

Recipients
5

Named on the report

Responses found
1

Of 5 recipients

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure to conduct a welfare check on cell unlock
    Part of recurring concern: Failure to conduct required welfare checks on people in distress
  2. Failure to ensure healthcare attendance at ACCT reviews
    Part of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
  3. Unreliable recording of relevant past and current medical conditions
    Part of recurring concern: Unreliable recording of patients' clinically relevant medical history
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Introduce SNOMED CT as the alternative coding system in prison general-practice SystmOne records.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 13 May 2019.
  2. Action

    Work with NHS England on national resolution of SystemOne read-coding inconsistencies.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 13 May 2019.
  3. Action

    Alert relevant staff daily to scheduled first ACCT reviews and quality-assure ACCT completion, required actions and healthcare attendance.

    Stated by Ministry of JusticeStated completedThe respondent said that this action was complete when they made their response on 13 May 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    NHS England considers the in-possession assessment tool does not need revision because it already addresses medication overdose risk.

    Stated by NHS EnglandExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to conduct a welfare check on cell unlock

Wider context from the report

“4. On the morning of the 5th March 2018 Mr. Delahaye’s cell had been unlocked at approximately 07:50. It is likely that he was already dead at this time (and had been so for some hours) but he was not found because the prison custody officer who unlocked his cell did not look into the cell or seek any kind of acknowledgement from Mr. Delahaye. It was acknowledged by the relevant PCO and by the Safer Custody Manager that unlock ought to have involved a welfare check. The Safer Custody Manager’s evidence is that the need for a welfare check on unlock has been emphasised to senior managers and leads through a bilateral document covered at formal briefings. However, it was not clear how this is then communicated down to the individual custody officers and how they are being audited to make sure they are conducting a welfare check on unlock. The absence of a welfare check creates a risk that a prisoner in need of life saving assistance at the time of unlock is not identified. ”

Is this part of a recurring concern?

Yes — Failure to conduct required welfare checks on people in distress.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure healthcare attendance at ACCT reviews

Wider context from the report

“3. No member of the healthcare team was present at any of Mr. Delahaye’s ACCT reviews. It was identified during the inquest that a member of either the mental health team, primary care or the drug/alcohol service ought to have been present at the first review at least. It was the evidence of a first line manager who had involvement in the ACCT that a member of the custodial team had contacted healthcare and asked them to attend but this was not documented and the healthcare team maintained they were unaware of the date of the first review. Whilst the ACCT book provides a checklist of actions to be undertaken at various times it does not include making healthcare aware of the first review. As this is a national Ministry of Justice form, HMP Birmingham can’t change it but a failure to inform healthcare of an ACCT review could result in useful knowledge or expertise not being available to the ACCT team and could put lives at risk. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unreliable recording of relevant past and current medical conditions

Wider context from the report

“2. During the inquest it emerged that the mental health nurse who assessed Mr. Delahaye on the 2nd January 2018 and the GP who assessed him for in possession medication on the 29th January 2018, had not identified from his notes all relevant past medical conditions. It emerged that whilst the System One records (a case management system used across the prison estate) has the facility to provide a summary of significant past and current medical conditions, it is not reliable at HMP Birmingham because conditions are not consistently given the correct ‘read code’. Evidence from the NHS England clinical reviewer, ████████, was that this problem is not unique to HMP Birmingham and is found in other prison healthcare teams and requires a change of culture and practice to bring the system for read coding into line with that in the community. The absence of a reliable source for quickly identifying relevant past and current medical conditions puts lives at risk from misinformed decision making. ”

Is this part of a recurring concern?

Yes — Unreliable recording of patients' clinically relevant medical history.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clarity in the in possession medication risk assessment question

Wider context from the report

“1. There is confusion surrounding the meaning of the following question from NHS England’s national clinical template for in possession Risk Assessments in the Secure Estate: “Have you had problems in the last 6 months with not taking, or not remembering to take your medicines as prescribed?” The Risk Assessment had not been used in the assessment for Mr. Delahaye’s in possession modification on the 29th January 2018 when it ought to have been. However, during the course of considering what the outcome would have been if the risk assessment had been undertaken, more than one clinician interpreted the question as pertaining only to consideration of incidents where medication had not been taken. It was the Coroner’s view that the question is also asking about incidents where medication may have been taken but not “as prescribed” thus encompassing an overdose (accidental or deliberate). The question is not clear and this creates a risk that the score generated may be incorrect and in possession medication may be authorised where it ought not to be, putting lives at risk. 2. During the inquest it emerged that the mental health nurse who assessed Mr. Delahaye on the 2nd January 2018 and the GP who assessed him for in possession medication on the 29th January 2018, had not identified from his notes all relevant past medical conditions. It emerged that whilst the System One records (a case management system used across the prison estate) has the facility to provide a summary of significant past and current medical conditions, it is not reliable at HMP Birmingham because conditions are not consistently given the correct ‘read code’. Evidence from the NHS England clinical reviewer, ████████, was that this problem is not unique to HMP Birmingham and is found in other prison healthcare teams and requires a change of culture and practice to bring the system for read coding into line with that in the community. The absence of a reliable source for quickly identifying relevant past and current medical conditions puts lives at risk from misinformed decision making. 3. No member of the healthcare team was present at any of Mr. Delahaye’s ACCT reviews. It was identified during the inquest that a member of either the mental health team, primary care or the drug/alcohol service ought to have been present at the first review at least. It was the evidence of a first line manager who had involvement in the ACCT that a member of the custodial team had contacted healthcare and asked them to attend but this was not documented and the healthcare team maintained they were unaware of the date of the first review. Whilst the ACCT book provides a checklist of actions to be undertaken at various times it does not include making healthcare aware of the first review. As this is a national Ministry of Justice form, HMP Birmingham can’t change it but a failure to inform healthcare of an ACCT review could result in useful knowledge or expertise not being available to the ACCT team and could put lives at risk. 4. On the morning of the 5th March 2018 Mr. Delahaye’s cell had been unlocked at approximately 07:50. It is likely that he was already dead at this time (and had been so for some hours) but he was not found because the prison custody officer who unlocked his cell did not look into the cell or seek any kind of acknowledgement from Mr. Delahaye. It was acknowledged by the relevant PCO and by the Safer Custody Manager that unlock ought to have involved a welfare check. The Safer Custody Manager’s evidence is that the need for a welfare check on unlock has been emphasised to senior managers and leads through a bilateral document covered at formal briefings. However, it was not clear how this is then communicated down to the individual custody officers and how they are being audited to make sure they are conducting a welfare check on unlock. The absence of a welfare check creates a risk that a prisoner in need of life saving assistance at the time of unlock is not identified. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use the in possession medication risk assessment

Wider context from the report

“1. There is confusion surrounding the meaning of the following question from NHS England’s national clinical template for in possession Risk Assessments in the Secure Estate: “Have you had problems in the last 6 months with not taking, or not remembering to take your medicines as prescribed?” The Risk Assessment had not been used in the assessment for Mr. Delahaye’s in possession modification on the 29th January 2018 when it ought to have been. However, during the course of considering what the outcome would have been if the risk assessment had been undertaken, more than one clinician interpreted the question as pertaining only to consideration of incidents where medication had not been taken. It was the Coroner’s view that the question is also asking about incidents where medication may have been taken but not “as prescribed” thus encompassing an overdose (accidental or deliberate). The question is not clear and this creates a risk that the score generated may be incorrect and in possession medication may be authorised where it ought not to be, putting lives at risk. 2. During the inquest it emerged that the mental health nurse who assessed Mr. Delahaye on the 2nd January 2018 and the GP who assessed him for in possession medication on the 29th January 2018, had not identified from his notes all relevant past medical conditions. It emerged that whilst the System One records (a case management system used across the prison estate) has the facility to provide a summary of significant past and current medical conditions, it is not reliable at HMP Birmingham because conditions are not consistently given the correct ‘read code’. Evidence from the NHS England clinical reviewer, ████████, was that this problem is not unique to HMP Birmingham and is found in other prison healthcare teams and requires a change of culture and practice to bring the system for read coding into line with that in the community. The absence of a reliable source for quickly identifying relevant past and current medical conditions puts lives at risk from misinformed decision making. 3. No member of the healthcare team was present at any of Mr. Delahaye’s ACCT reviews. It was identified during the inquest that a member of either the mental health team, primary care or the drug/alcohol service ought to have been present at the first review at least. It was the evidence of a first line manager who had involvement in the ACCT that a member of the custodial team had contacted healthcare and asked them to attend but this was not documented and the healthcare team maintained they were unaware of the date of the first review. Whilst the ACCT book provides a checklist of actions to be undertaken at various times it does not include making healthcare aware of the first review. As this is a national Ministry of Justice form, HMP Birmingham can’t change it but a failure to inform healthcare of an ACCT review could result in useful knowledge or expertise not being available to the ACCT team and could put lives at risk. 4. On the morning of the 5th March 2018 Mr. Delahaye’s cell had been unlocked at approximately 07:50. It is likely that he was already dead at this time (and had been so for some hours) but he was not found because the prison custody officer who unlocked his cell did not look into the cell or seek any kind of acknowledgement from Mr. Delahaye. It was acknowledged by the relevant PCO and by the Safer Custody Manager that unlock ought to have involved a welfare check. The Safer Custody Manager’s evidence is that the need for a welfare check on unlock has been emphasised to senior managers and leads through a bilateral document covered at formal briefings. However, it was not clear how this is then communicated down to the individual custody officers and how they are being audited to make sure they are conducting a welfare check on unlock. The absence of a welfare check creates a risk that a prisoner in need of life saving assistance at the time of unlock is not identified. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce SNOMED CT as the alternative coding system in prison general-practice SystmOne records.

Verbatim wording from the response

“2. SystmOne Read Codes”

Source location

2018-0388-Responses
Page 10 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with NHS England on national resolution of SystemOne read-coding inconsistencies.

Verbatim wording from the response

“summary and family history. However there are multiple read codes for conditions and they are not used consistently across the prison healthcare system nationally. System1 is a national system and is out of the local control of Birmingham and Solihull Mental Health NHS Foundation Trust. It is therefore recommended that this issue is highlighted by HM Coroner to NHS England for national resolution indeed we can see that this has been raised with NHSE as part of the same regulation 28 report. BSMHFT does however recognise that it could put some additional local controls in place to mitigate the risk associated with SystemOne and Read Codes and we are therefore implementing the following action as a provider of Healthcare in HMP Birmingham.”

Source location

2018-0388-Responses
Page 2 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Alert relevant staff daily to scheduled first ACCT reviews and quality-assure ACCT completion, required actions and healthcare attendance.

Verbatim wording from the response

“In June 2018 all HMP Birmingham ACCT case managers and members of healthcare staff including those from the mental health team and integrated drug services, were reminded by way of a written staff briefing that they must attend all first ACCT case reviews, and any subsequent reviews where necessary. Since Mr Delahaye’s death, staff are now alerted at the Governing Governor’s daily staff meetings of the first ACCT case reviews which are scheduled for the day, and reminded of such by the communications room staff. In September 2018, the establishment set up a new quality assurance process by which members of the Safer Custody team check that all ACCT documents are completed in accordance with instructions and that all necessary actions have been taken.”

Source location

2018-0388-Responses
Page 4 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support health and justice users during the transition to SNOMED CT by working with NHS Digital and regional commissioners.

Verbatim wording from the response

“By way of background this concern is not limited to prison healthcare and exists across all primary care general practice settings. Historically there have been two clinical coding systems in use in general practice, with not all general practice systems using the same coding system causing inconsistency in coding. NHS Digital began rolling out a new mandated coding system called SNOMED CT coding from April 2018 to replace all other coding systems. The rollout schedule varies depending on the clinical system provider but will be complete by April 2020. SNOMED CT will provide a single clinical terminology, enabling clinical data to be exchanged accurately and consistently across all care settings. This will allow better patient care and improve how clinical data can be analysed and reported on.”

Source location

2018-0388-Responses
Page 10 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue a national learning bulletin reminding prison staff that ACCT reviews must be multidisciplinary, timely and supported by written contributions when attendance is impossible.

Verbatim wording from the response

“In July 2018, HMPPS issued a Learning Bulletin (ACCT - Case Reviews, CAREMAPs and Levels of Conversations and Observations) to all prisons. The Bulletin reminded staff that ACCT review meetings must be multi-disciplinary and must take place within the specified timescales. It further stated that where any individual involved in the prisoner’s management cannot attend the review, they must submit written contributions.”

Source location

2018-0388-Responses
Page 4 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pilot an updated ACCT document and revised guidance requiring healthcare attendance at the first review and appropriate participation at subsequent reviews.

Verbatim wording from the response

“Following a review of ACCT, we are currently in the process of piloting an updated ACCT document and revised guidance, which is clear that healthcare must attend the first case review, and is expected also to attend every subsequent review (and where this is not possible to provide a written contribution) in cases in which issues of physical or mental health have been identified as relevant. The pilot will run for a 4 month period from mid-February. It will be evaluated, and we hope to roll out the new procedure nationally in the autumn.”

Source location

2018-0388-Responses
Page 4 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind clinical staff in writing to check all relevant SystemOne record sections and use the search function when reviewing previous medical conditions.

Verbatim wording from the response

“summary and family history. However there are multiple read codes for conditions and they are not used consistently across the prison healthcare system nationally. System1 is a national system and is out of the local control of Birmingham and Solihull Mental Health NHS Foundation Trust. It is therefore recommended that this issue is highlighted by HM Coroner to NHS England for national resolution indeed we can see that this has been raised with NHSE as part of the same regulation 28 report. BSMHFT does however recognise that it could put some additional local controls in place to mitigate the risk associated with SystemOne and Read Codes and we are therefore implementing the following action as a provider of Healthcare in HMP Birmingham.”

Source location

2018-0388-Responses
Page 2 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor providers’ use of in-possession risk assessments through prison action plans and review the monitoring and learning at the scheduled 2019 clinical quality visit.

Verbatim wording from the response

“On this basis NHS England does not feel that the assessment tool needs to be revised. The provider at HMP Birmingham can take local action to reduce the risk of future harm by using local audits of in-possession risk assessments and ensuring that clinicians using the template do so in line with the User Guide, national guidance and the provider’s local in-possession medication policy.”

Source location

2018-0388-Responses
Page 9 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce the Residential Activities, Basics and Cleanliness compliance process to support welfare checks during prisoner unlocks.

Verbatim wording from the response

“Your second concern is that whilst you were told at the inquest that senior staff had been advised that unlocking prisoners should include a welfare check, it was not clear how this had been communicated to the staff who were actually unlocking prisoners, or how compliance would be monitored.”

Source location

2018-0388-Responses
Page 4 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England considers the in-possession assessment tool does not need revision because it already addresses medication overdose risk.

Verbatim wording from the response

“The question detailed in your Report (question 5 in the assessment) is focussed on unintentional non-adherence rather than intentional non-adherence/overdose with prescribed medicines. There is an additional question 6 in IP risk assessment (see the attached- user guide) that asks about specifically medicines overdoses:”

Source location

2018-0388-Responses
Page 9 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local trusts cannot alter SystmOne’s national read-coding system because it is outside their control.

Verbatim wording from the response

“summary and family history. However there are multiple read codes for conditions and they are not used consistently across the prison healthcare system nationally. System1 is a national system and is out of the local control of Birmingham and Solihull Mental Health NHS Foundation Trust. It is therefore recommended that this issue is highlighted by HM Coroner to NHS England for national resolution indeed we can see that this has been raised with NHSE as part of the same regulation 28 report. BSMHFT does however recognise that it could put some additional local controls in place to mitigate the risk associated with SystemOne and Read Codes and we are therefore implementing the following action as a provider of Healthcare in HMP Birmingham.”

Source location

2018-0388-Responses
Page 2 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

National resolution of inconsistent SystmOne read coding is assigned to NHS England.

Verbatim wording from the response

“summary and family history. However there are multiple read codes for conditions and they are not used consistently across the prison healthcare system nationally. System1 is a national system and is out of the local control of Birmingham and Solihull Mental Health NHS Foundation Trust. It is therefore recommended that this issue is highlighted by HM Coroner to NHS England for national resolution indeed we can see that this has been raised with NHSE as part of the same regulation 28 report. BSMHFT does however recognise that it could put some additional local controls in place to mitigate the risk associated with SystemOne and Read Codes and we are therefore implementing the following action as a provider of Healthcare in HMP Birmingham.”

Source location

2018-0388-Responses
Page 2 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Healthcare providers are responsible for ensuring effective use of the in-possession assessment and alignment with local policy and national guidance.

Verbatim wording from the response

“It is not clear from your Report whether the GP who reviewed the in-possession status for Mr Delahaye used the previous assessment information to inform the changes to his in-possession or whether there was a clear record of Mr Delahaye’s previous overdose of insulin that would alert clinicians to this specific risk. It is the healthcare provider’s responsibility to ensure that the in-possession risk assessment is used effectively and that their in-possession policy aligns with the RPS standards² and guidance about how in-possession policies should be developed¹.”

Source location

2018-0388-Responses
Page 9 · response
Published 13 May 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    During HMP Birmingham’s management takeover, instructions to staff were issued by HMPPS rather than G4S.

    Stated by G4S Care And Justice Services (UK) LimitedRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

During HMP Birmingham’s management takeover, instructions to staff were issued by HMPPS rather than G4S.

Verbatim wording from the response

“You will recall that the Inquest heard that on 20th August 2018, HMPPS took over the day to day running and management of HMP Birmingham for a period of six months, subject to further extension by the MOJ. Any instruction to staff does therefore come direct from HMPPS and not G4S at this point in time. However, we can confirm that since October 2018, HMP Birmingham has met this requirement by the introduction of a new compliance process known as Residential Activities, Basics and Cleanliness (ABC). Since January this year, senior managers have been carrying out weekly checks to ensure that staff are following the correct procedures. All staff were made aware of the process by way of a staff briefings during October 2018.”

Source location

2018-0388-Responses
Page 6 · response
Published 13 May 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026