PFD report

Michael Ramon JERVIS · Prevention of Future Deaths report

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Issued 30 Dec 2024•Cornwall and Isles of Scilly

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
11

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to trigger sepsis six and provide required antibiotics when indicated
    Part of recurring concern: Failure to provide timely antibiotic treatment for suspected or confirmed infectionPart of recurring concern: Failure to reliably recognise and respond promptly to sepsis
  2. Absence of a digital alert for the need to implement sepsis six
    Part of recurring concern: Failure to reliably recognise and respond promptly to sepsisPart of recurring concern: Unreliable clinical safety-alert systems
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Apply the sepsis screening tool to all blood pressure machines.

    Stated by Royal Cornwall Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 January 2025.
  2. Action

    Maintain mandatory sepsis training for nurses and healthcare assistants as statutory and essential training.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 January 2025.
  3. Action

    Share the patient’s story with AMU staff, focusing on neutropenic sepsis, hypothermia and the sepsis six bundle.

    Stated by Royal Cornwall Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 January 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The current NerveCentre system cannot support a digital sepsis alert, although an alert is planned for the replacement EPR system.

    Stated by Royal Cornwall Hospitals NHS TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to trigger sepsis six and provide required antibiotics when indicated

Wider context from the report

“(1) Repeated observations and NEWS scores were taken by numerous staff members which indicated that sepsis six should be triggered and that antibiotics were required but this did not happen. (2) There was an absence of a digital alert on hospital software, which could have alerted staff to the need to implement sepsis six. ”

Is this part of a recurring concern?

Yes — Failure to provide timely antibiotic treatment for suspected or confirmed infection; Failure to reliably recognise and respond promptly to sepsis.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of a digital alert for the need to implement sepsis six

Wider context from the report

“(1) Repeated observations and NEWS scores were taken by numerous staff members which indicated that sepsis six should be triggered and that antibiotics were required but this did not happen. (2) There was an absence of a digital alert on hospital software, which could have alerted staff to the need to implement sepsis six. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond promptly to sepsis; Unreliable clinical safety-alert systems.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply the sepsis screening tool to all blood pressure machines.

Verbatim wording from the response

“To continue to raise awareness and increase visibility, the Trust’s sepsis lead is applying the sepsis screening tool to all blood pressure machines.”

Source location

Response from Royal Cornwall Hospital Trust
Page 3 · response
Published 9 January 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain mandatory sepsis training for nurses and healthcare assistants as statutory and essential training.

Verbatim wording from the response

“Sepsis training for healthcare assistants and nurses became mandated in August 2024 and is now part of the Trust’s statutory and essential training. In addition, lunchtime training sessions have been arranged for our doctors with regards to sepsis and this has been implemented.”

Source location

Response from Royal Cornwall Hospital Trust
Page 2 · response
Published 9 January 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the patient’s story with AMU staff, focusing on neutropenic sepsis, hypothermia and the sepsis six bundle.

Verbatim wording from the response

“b. The patient’s story will be shared with AMU staff (following consent), emphasising patient impact, to enhance staff awareness and understanding. The aim is to have this completed within the next six months and this will specifically focus upon neutropenic sepsis, hypothermia and the sepsis six bundle.”

Source location

Response from Royal Cornwall Hospital Trust
Page 2 · response
Published 9 January 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Convene an AMU educational awayday focused on sepsis and the deteriorating patient.

Verbatim wording from the response

“c. An educational awayday is being arranged for AMU staff, with a focus on sepsis and the deteriorating patient. This will be convened within the next six months.”

Source location

Response from Royal Cornwall Hospital Trust
Page 2 · response
Published 9 January 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase compliance with sepsis training to 80% within four months and 90% within six months, excluding staff on leave.

Verbatim wording from the response

“The Trust has undertaken the following action since the death of Mr Jervis; In the Acute Medical Unit (AMU) the matron has formulated an action plan to promote learning within the ward and wider care-group. This plan includes improving and monitoring compliance with mandatory sepsis training.”

Source location

Response from Royal Cornwall Hospital Trust
Page 2 · response
Published 9 January 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide sepsis update lunchtime training sessions for doctors.

Verbatim wording from the response

“Sepsis training for healthcare assistants and nurses became mandated in August 2024 and is now part of the Trust’s statutory and essential training. In addition, lunchtime training sessions have been arranged for our doctors with regards to sepsis and this has been implemented.”

Source location

Response from Royal Cornwall Hospital Trust
Page 2 · response
Published 9 January 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a sepsis alert within the new e-Care system to digitally flag when the sepsis six should be actioned.

Verbatim wording from the response

“Unfortunately, NerveCentre (a national system) does not allow for this. However, RCHT is implementing a new e-Care digital electronic patient record (EPR) system and the sepsis lead nurse will be involved in the implementation to develop a sepsis alert/trigger to digitally ‘flag’ when the ‘sepsis six’ needs to be actioned.”

Source location

Response from Royal Cornwall Hospital Trust
Page 4 · response
Published 9 January 2025

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The current NerveCentre system cannot support a digital sepsis alert, although an alert is planned for the replacement EPR system.

Verbatim wording from the response

“There was an absence of a digital alert on hospital software, which could have alerted staff for the need to implement sepsis six:”

Source location

Response from Royal Cornwall Hospital Trust
Page 4 · response
Published 9 January 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Deploy sepsis digital sidebars and screen savers on all Trust computers to raise awareness.

    Stated by Royal Cornwall Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 January 2025.
  2. 2

    Share a sepsis safety brief Trust-wide to improve policy awareness and compliance.

    Stated by Royal Cornwall Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 January 2025.
  3. 3

    Place training posters in acute clinical-area receptions to help staff flag patients requiring neutropenic sepsis care.

    Stated by Royal Cornwall Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 January 2025.
  4. 4

    Share sepsis learning through Governance Leads at local governance meetings.

    Stated by Royal Cornwall Hospitals NHS TrustStatus unclearThe respondent did not make the status of this action clear when they made their response on 9 January 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deploy sepsis digital sidebars and screen savers on all Trust computers to raise awareness.

Verbatim wording from the response

“Sepsis awareness also forms part of the sepsis safety brief and communications have commenced from February 2025 with a sepsis digital sidebar and screen savers on all Trust computers.”

Source location

Response from Royal Cornwall Hospital Trust
Page 3 · response
Published 9 January 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share a sepsis safety brief Trust-wide to improve policy awareness and compliance.

Verbatim wording from the response

“a. To improve policy awareness and compliance by implementing a sepsis safety brief which will be shared Trust wide. This will be signed off and shared by April 2025. A copy can be provided if required.”

Source location

Response from Royal Cornwall Hospital Trust
Page 2 · response
Published 9 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Place training posters in acute clinical-area receptions to help staff flag patients requiring neutropenic sepsis care.

Verbatim wording from the response

“6. A training poster will be placed for reception staff in acute clinical areas (e.g. ED) to ensure that they are aware of the need to flag patients requiring neutropenic sepsis care.”

Source location

Response from Royal Cornwall Hospital Trust
Page 4 · response
Published 9 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share sepsis learning through Governance Leads at local governance meetings.

Verbatim wording from the response

“e. Sharing learning via Governance Leads in their areas at their local Governance meetings.”

Source location

Response from Royal Cornwall Hospital Trust
Page 2 · response
Published 9 January 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026