PFD report

Richard Paul Martin Grant · Prevention of Future Deaths report

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Issued 21 Apr 2016•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to refer patients who have attempted suicide to the right mental health team within a reasonable time
    Part of recurring concern: Unreliable mental health referral pathways
  2. Delays in sending assessment circumstances and outcomes to GPs
    Part of recurring concern: Unreliable clinical correspondence from healthcare services to GPsPart of recurring concern: Unreliable documentation and communication of shared clinical decisions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Implement an MHLS checklist prompting postcode reviews to prevent incorrect referral routes.

    Stated by Black Country Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 21 April 2016.
  2. Action

    Review the MHLS protocol to introduce the Common Assessment Tool and Clustering Tool for direct referrals.

    Stated by Black Country Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 21 April 2016.
  3. Action

    Implement an MHLS standard requiring assessment letters to be drafted within the same or following shift and dispatched within three working days.

    Stated by Black Country Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 21 April 2016.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to refer patients who have attempted suicide to the right mental health team within a reasonable time

Wider context from the report

“(1) Mental Health Nurse Catherine Collins of the Oak Unit Mental Health Liaison Team gave evidence that the referral to the Black Country Partnership Single Point of Referral (‘SPOR’) team was faxed on the 7th December 2015. Only when Mr. Grant chased with Oak Unit why he had not received an appointment or further contact from Mental Health Services on the 4th January 2016 was it identified that his referral ought to have been sent to the Birmingham and Solihull Mental Health NHS Foundation Trust single point of access team. Ms. Collins and the Black Country Partnership have provided no explanation for what happened to Mr. Grant’s referral between it being sent on the 7th December and the 4th January 2016. A clear risk to life clearly arises from patients who have been referred because of suicide attempt not being referred to the right team within a reasonable time. ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in sending assessment circumstances and outcomes to GPs

Wider context from the report

“(2) A letter detailing ████████ assessment and the outcome of it was not sent to Mr. Grant’s GP until at least the 22nd December 2015, ████████ did not know why there was such a delay nor whether it was typical. There is a clear risk to life from GPs not being aware of the circumstances and outcome of assessments of patients who have attempted suicide for such an extended period. ”

Is this part of a recurring concern?

Yes — Unreliable clinical correspondence from healthcare services to GPs; Unreliable documentation and communication of shared clinical decisions.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an MHLS checklist prompting postcode reviews to prevent incorrect referral routes.

Verbatim wording from the response

“1. A MHLS checklist is being developed and shared through team meetings which include prompts to review postcodes of patients to avoid incorrect referral route – Timescale for completion May 2016. (Completed)”

Source location

2016-0157-Response-by-Black-Country-NHS
Page 3 · response
Published 21 April 2016

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the MHLS protocol to introduce the Common Assessment Tool and Clustering Tool for direct referrals.

Verbatim wording from the response

“3. MHLS protocol being reviewed to encompass use of Common Assessment Tool and Clustering Tool to enable direct referrals from MHLS. Timescale for completion August 2016.”

Source location

2016-0157-Response-by-Black-Country-NHS
Page 3 · response
Published 21 April 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an MHLS standard requiring assessment letters to be drafted within the same or following shift and dispatched within three working days.

Verbatim wording from the response

“4. MHLS standard developed requiring all letters are drafted within the same or following shift and are dispatched within 3 working days. (Completed)”

Source location

2016-0157-Response-by-Black-Country-NHS
Page 3 · response
Published 21 April 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise the SPOR duty system to prevent inappropriate referrals being returned, enable direct onward signposting, and confirm referral receipt by telephone.

Verbatim wording from the response

“2. Review of SPOR duty system is underway and will include ceasing practice of sending inappropriate referrals back to referrer. Clinician will continue to review all referrals and will forward / signpost referrals directly onwards. System will also include confirmation of receipt by telephone call. Timescale for completion May 2016. (Completed)”

Source location

2016-0157-Response-by-Black-Country-NHS
Page 3 · response
Published 21 April 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Continue monitoring implementation of the identified actions.

    Stated by Black Country Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 21 April 2016.
  2. 2

    Share the report across the Trust and Mental Health Division to disseminate lessons learned.

    Stated by Black Country Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 21 April 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue monitoring implementation of the identified actions.

Verbatim wording from the response

“I am confident that the actions taken in response to this tragic incident are appropriate and proportionate to ensure there will not be a recurrence of these events. The report has been shared within the Trust and across the Mental Health Division to highlight the lessons learned. ████████ Mental Health Director will continue to monitor the implementation of the actions identified.”

Source location

2016-0157-Response-by-Black-Country-NHS
Page 3 · response
Published 21 April 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the report across the Trust and Mental Health Division to disseminate lessons learned.

Verbatim wording from the response

“I am confident that the actions taken in response to this tragic incident are appropriate and proportionate to ensure there will not be a recurrence of these events. The report has been shared within the Trust and across the Mental Health Division to highlight the lessons learned. ████████ Mental Health Director will continue to monitor the implementation of the actions identified.”

Source location

2016-0157-Response-by-Black-Country-NHS
Page 3 · response
Published 21 April 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026