PFD report

James Bateley · Prevention of Future Deaths report

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Issued 23 Mar 2015•West Sussex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Lack of ready access to necessary dressings for nursing homes and Community Nurses treating pressure sores
    Part of recurring concern: Inadequate management of pressure ulcers
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Implement a stock box and first-dressing system for patients beginning care.

    Stated by Sussex Community NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 23 March 2015.
  2. Action

    Implement an escalation process for delays in dressing-supply responses.

    Stated by Sussex Community NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 23 March 2015.
  3. Action

    Roll out the ONPOS ordering service fully after the shadow period.

    Stated by Sussex Community NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 23 March 2015.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The prescription request delay was not detrimental because appropriate dressings were available from residential home stock.

    Stated by Coastal West Sussex Clinical Commissioning GroupDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of ready access to necessary dressings for nursing homes and Community Nurses treating pressure sores

Wider context from the report

“During the evidence it became apparent that neither the nursing home, where Mr Bateley was living, nor the Community Nurses, who had been called in to assist in treating Mr Bateley’s pressure sores had ready access to the necessary dressings. There was evidence given that these dressings are not readily available to nursing homes or the Community Nurses who regularly have to treat this type of ailment. The dressings have to be ordered through the GP and we were told that it could take up to 14 days for them to arrive. In Mr Bateley’s case staff had to borrow and make use other resident’s dressings. Sadly Mr Bateley was taken into hospital before his dressings arrived. Whilst the absence of these dressing was unlikely to have contributed directly to Mr Bateley’s death there is concern for others in the future who cannot rely on others to borrow dressing from. ”

Is this part of a recurring concern?

Yes — Inadequate management of pressure ulcers.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a stock box and first-dressing system for patients beginning care.

Verbatim wording from the response

“A number of immediate actions have already been taken, namely:”

Source location

2015-0115-Response-by-Sussex-Community-NHS-Trust
Page 1 · response
Published 23 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an escalation process for delays in dressing-supply responses.

Verbatim wording from the response

“A number of immediate actions have already been taken, namely:”

Source location

2015-0115-Response-by-Sussex-Community-NHS-Trust
Page 1 · response
Published 23 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the ONPOS ordering service fully after the shadow period.

Verbatim wording from the response

“Longer-term actions to improve this area of service are being discussed with the CCG. Once engagement and agreements are in place an ONPOS (On-Line Non Prescription Ordering Service) will be run in shadow from July for a 6-12 month period with the plan to roll this out in full from January 2016.”

Source location

2015-0115-Response-by-Sussex-Community-NHS-Trust
Page 1 · response
Published 23 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run the ONPOS ordering service in shadow mode for six to twelve months.

Verbatim wording from the response

“Longer-term actions to improve this area of service are being discussed with the CCG. Once engagement and agreements are in place an ONPOS (On-Line Non Prescription Ordering Service) will be run in shadow from July for a 6-12 month period with the plan to roll this out in full from January 2016.”

Source location

2015-0115-Response-by-Sussex-Community-NHS-Trust
Page 1 · response
Published 23 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Investigate the delay in ordering dressings and the application and use of non-prescribed dressings through the Deputy Chief Nurse.

Verbatim wording from the response

“The matter was referred to our Quality Assurance team whereby a representative met with the Head of Medicines Management CWS CCG, Deputy Designated Nurse: Safeguarding Adults, CWS CCG, the Residential Care Home concerned and a representative of the GP Surgery to investigate dressings not being available and the process undertaken by the Community Nurses who regularly have to treat this type of ailment and the delay in the order of such dressings.”

Source location

2015-0115-Response-by-Coastal-West-Sussex-Clinical-Commissioning-Group
Page 1 · response
Published 23 March 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The prescription request delay was not detrimental because appropriate dressings were available from residential home stock.

Verbatim wording from the response

“We would like to reaffirm the patient did receive appropriate treatment by the Community Nurses and the delay in the prescription request was not detrimental to the patient’s physical health, as the appropriate dressings were used from within the Residential Home’s stock.”

Source location

2015-0115-Response-by-Coastal-West-Sussex-Clinical-Commissioning-Group
Page 2 · response
Published 23 March 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The pharmacy did not delay processing the dressings order.

Verbatim wording from the response

“Assurance has been obtained from the Pharmacy used by the Residential Care Home and we are satisfied there was no delay in processing the dressings order.”

Source location

2015-0115-Response-by-Coastal-West-Sussex-Clinical-Commissioning-Group
Page 2 · response
Published 23 March 2015

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Meet with the Clinical Commissioning Group to discuss dressing-service concerns.

    Stated by Sussex Community NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 23 March 2015.
  2. 2

    Discuss longer-term dressing-service improvements with the Clinical Commissioning Group.

    Stated by Sussex Community NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 23 March 2015.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Meet with the Clinical Commissioning Group to discuss dressing-service concerns.

Verbatim wording from the response

“A number of immediate actions have already been taken, namely:”

Source location

2015-0115-Response-by-Sussex-Community-NHS-Trust
Page 1 · response
Published 23 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss longer-term dressing-service improvements with the Clinical Commissioning Group.

Verbatim wording from the response

“Longer-term actions to improve this area of service are being discussed with the CCG. Once engagement and agreements are in place an ONPOS (On-Line Non Prescription Ordering Service) will be run in shadow from July for a 6-12 month period with the plan to roll this out in full from January 2016.”

Source location

2015-0115-Response-by-Sussex-Community-NHS-Trust
Page 1 · response
Published 23 March 2015

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026