PFD report

Barry John HOWARD · Prevention of Future Deaths report

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Issued 17 Jul 2024•Norfolk

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
12

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Failure to assess and address the reasons for not adopting appropriate road-closure measures
  2. Slippery road surface
    Part of recurring concern: Unreliable road-surface grip for vehicles
  3. Insufficiency of temporary road-closure signs
    Part of recurring concern: Inadequate road warning signagePart of recurring concern: Unreliable safety controls for temporary traffic management schemes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Arrange replacement warning signs at locations with missing or damaged signs.

    Stated by Norfolk County CouncilStated completedThe respondent said that this action was complete when they made their response on 31 July 2024.
  2. Action

    Conduct detailed, site-specific safety reviews of all 47 county fords.

    Stated by Norfolk County CouncilStated in progressThe respondent said that this action was in progress when they made their response on 31 July 2024.
  3. Action

    Complete the specific Shotesham Ford safety review and scope alternative safety treatments.

    Stated by Norfolk County CouncilStated completedThe respondent said that this action was complete when they made their response on 31 July 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Standard temporary road-closure signs and barriers are generally effective for implementing highway closures.

    Stated by Norfolk County CouncilDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to assess and address the reasons for not adopting appropriate road-closure measures

Wider context from the report

“vi. The evidence was that more appropriate measures for road closure should have been considered, but there was no evidence as to why they were not, or that this has been considered and action taken to address the reasons. I have not heard of any change to the way the team works, and I was repeatedly told they are a small team with a large area to cover - which means that there are risks of future issues with regards to the suitability of temporary signs and the correct procedures being followed when they need to be more permanent. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Slippery road surface

Wider context from the report

“iv. The slippery surface of the road. ”

Is this part of a recurring concern?

Yes — Unreliable road-surface grip for vehicles.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficiency of temporary road-closure signs

Wider context from the report

“v. The insufficiency of the temporary road closed signs used and the lack of more permanent measures, in accordance with guidelines, once the closure lasted more than 24 hours. It was only a week prior to the inquest, some 7 months after this death, that action was taken. I am concerned that such lengthy delays to implement safety measures will lead to a risk in future incidents at this and possibly other locations. ”

Is this part of a recurring concern?

Yes — Inadequate road warning signage; Unreliable safety controls for temporary traffic management schemes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in implementing guideline-compliant permanent road-closure measures

Wider context from the report

“v. The insufficiency of the temporary road closed signs used and the lack of more permanent measures, in accordance with guidelines, once the closure lasted more than 24 hours. It was only a week prior to the inquest, some 7 months after this death, that action was taken. I am concerned that such lengthy delays to implement safety measures will lead to a risk in future incidents at this and possibly other locations. ”

Is this part of a recurring concern?

Yes — Unreliable road closure arrangements for hazardous roads.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to position flood warnings sufficiently in advance and visibly before the Ford

Wider context from the report

“iii. A lack of signs sufficiently in advance of the Ford so as to warn road users at times of extreme flooding. The current signs were well within the flooded area on the night in question and I am concerned they would not be visible, especially to those unfamiliar with the road and in the dark, until they were already in the flood water. ”

Is this part of a recurring concern?

Yes — Failure to reliably manage flooding and standing-water risks on roads; Inadequate road warning signage.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of appropriate warning signs that the Ford is prone to flooding and may be unsafe to cross

Wider context from the report

“ii. A lack of any appropriate warning signs that this Ford is prone to flooding which may make it unsafe to cross. ”

Is this part of a recurring concern?

Yes — Inadequate road warning signage.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure road-closure teams follow correct procedures for temporary and permanent measures

Wider context from the report

“vi. The evidence was that more appropriate measures for road closure should have been considered, but there was no evidence as to why they were not, or that this has been considered and action taken to address the reasons. I have not heard of any change to the way the team works, and I was repeatedly told they are a small team with a large area to cover - which means that there are risks of future issues with regards to the suitability of temporary signs and the correct procedures being followed when they need to be more permanent. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to take appropriate action in response to reported incidents involving unawareness of the unbridged Ford risk

Wider context from the report

“i. While the evidence I heard was that the Council consider that the current signage is adequate & has been inspected, there was a history of incidents reported to them, and sadly the very tragic death of Barry. That suggests that, while they consider it adequate, it was not sufficiently so to prevent those incidents & Barry’s death. I have heard nothing to reassure me that appropriate action has been taken to prevent others continuing to fail to be aware of the risk of the unbridged Ford, especially after heavy periods of rain. ”

Is this part of a recurring concern?

Yes — Failure of the highway hazard reporting and response process.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Arrange replacement warning signs at locations with missing or damaged signs.

Verbatim wording from the response

“As the local highway authority for Norfolk, the Council is responsible for 47 fords across 6,200 miles of highway network. Within days of the incident on 13 December 2023, all these fords had been inspected by the local Highways teams to ensure vehicle users would encounter safe conditions. This initial review identified other locations where roads were closed due to higher than usual water levels, and replacements for any missing and damaged warning signs were also arranged. As a result of these actions, two further fords on the Norfolk network (at West Acre and Caste Acre) were closed and remain closed to ensure public safety.”

Source location

Response from Norfolk County Council
Page 1 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct detailed, site-specific safety reviews of all 47 county fords.

Verbatim wording from the response

“Alongside this initial inspection work, more detailed safety reviews of all 47 fords in the Norfolk network were commissioned. The characteristics of each ford across the Norfolk highway network are different and therefore each ford requires a detailed, individual assessment. As part of this review, Engineers are considering the points you have raised in the Regulation 28 Report and are investigating other opportunities to further improve safety at each ford location.”

Source location

Response from Norfolk County Council
Page 2 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete the specific Shotesham Ford safety review and scope alternative safety treatments.

Verbatim wording from the response

“A specific safety review has also been undertaken by the Council at Shotesham Ford. This has involved an initial scoping of options for addressing the specific issues identified at Shotesham, which has developed into a full feasibility assessment of alternative treatments at this location.”

Source location

Response from Norfolk County Council
Page 2 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Install improved warning signage at multiple ford locations following site-specific safety reviews.

Verbatim wording from the response

“vi) As outlined earlier in this response, there have been lessons learned from this tragic incident. Safety inspections of all fords in Norfolk were undertaken immediately after the event. Subsequently, more detailed site by site safety reviews have also been undertaken, with measures such as improved signage installed at a number of locations, and even some further road closures where water levels were observed to be high.”

Source location

Response from Norfolk County Council
Page 3 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Install immovable barriers and associated robust closure measures at Shotesham Ford.

Verbatim wording from the response

“i) As stated above, a detailed safety review of Shotesham Ford has been undertaken and a number of actions have already been completed, with further planned. In addition, regular inspections have been undertaken to assess the safety of reopening the ford on a weekly basis and the results of these, combined with the groundwater challenges explained above, have resulted in the ford remaining closed to traffic. Despite regular complaints from local residents and businesses, this remains the case. Given the longer than expected ongoing nature of this closure and evidence to suggest that the road closed warning signs and barriers were being ignored by motorists, the Council therefore recently improved the barriers, by way of installing immovable barriers, to ensure motorists could not continue ignoring the warning signs and barriers.”

Source location

Response from Norfolk County Council
Page 2 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Inspect all 47 county fords for safe conditions after the incident.

Verbatim wording from the response

“As the local highway authority for Norfolk, the Council is responsible for 47 fords across 6,200 miles of highway network. Within days of the incident on 13 December 2023, all these fords had been inspected by the local Highways teams to ensure vehicle users would encounter safe conditions. This initial review identified other locations where roads were closed due to higher than usual water levels, and replacements for any missing and damaged warning signs were also arranged. As a result of these actions, two further fords on the Norfolk network (at West Acre and Caste Acre) were closed and remain closed to ensure public safety.”

Source location

Response from Norfolk County Council
Page 1 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make the ford safe with temporary signs and order replacement permanent signs after theft of warning signs.

Verbatim wording from the response

“Regrettably, I report that since these more robust measures were installed in July 2024, the warning signs have been stolen on one side of the ford (identified on 1 August 2024) and the local Highway team have made safe with temporary signs and ordered replacement more permanent signs.”

Source location

Response from Norfolk County Council
Page 3 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Evaluate permanent closure and other longer-term treatment options for Shotesham Ford through a feasibility assessment.

Verbatim wording from the response

“A specific safety review has also been undertaken by the Council at Shotesham Ford. This has involved an initial scoping of options for addressing the specific issues identified at Shotesham, which has developed into a full feasibility assessment of alternative treatments at this location.”

Source location

Response from Norfolk County Council
Page 2 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain Shotesham Ford’s closure until the feasibility work is completed.

Verbatim wording from the response

“In summary, given the concerns raised in the Regulation 28 Report, together with the fluctuating and higher than usual water levels at Shotesham, the Council deems it is not safe to reopen Shotesham Ford at the current time and the option of permanent closure to ensure public safety is being evaluated by the Council as part of the feasibility assessment of longer-term options at Shotesham. Until the completion of this feasibility work, which is expected later this year, the ford will remain closed.”

Source location

Response from Norfolk County Council
Page 3 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Standard temporary road-closure signs and barriers are generally effective for implementing highway closures.

Verbatim wording from the response

“v) The temporary road closed signs that have been used are the standard types of signs and barriers used across the country by highway authorities to implement closures such as these. They are usually effective. As explained above, water levels had been expected to return to their normal safe levels in spring. However, due to wider weather conditions, this has not been the case. Highway users have a statutory right to pass and repass on the highway and therefore a longer term closure requires consultation to ensure legitimate access to nearby properties and agricultural land is not impeded. Planning the measures that are currently in place, which included a localised consultation (given the complaints received that the ford was temporarily closed), was undertaken this spring and the measures installed on 9 July 2024.”

Source location

Response from Norfolk County Council
Page 3 · response
Published 31 July 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Carry out weekly inspections to assess whether Shotesham Ford can safely reopen.

    Stated by Norfolk County CouncilStated in progressThe respondent said that this action was in progress when they made their response on 31 July 2024.
  2. 2

    Close two additional fords where elevated water levels created safety risks.

    Stated by Norfolk County CouncilStated completedThe respondent said that this action was complete when they made their response on 31 July 2024.
  3. 3

    Undertake localised consultation before implementing longer-term closure measures affecting access to nearby properties and agricultural land.

    Stated by Norfolk County CouncilStated completedThe respondent said that this action was complete when they made their response on 31 July 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out weekly inspections to assess whether Shotesham Ford can safely reopen.

Verbatim wording from the response

“i) As stated above, a detailed safety review of Shotesham Ford has been undertaken and a number of actions have already been completed, with further planned. In addition, regular inspections have been undertaken to assess the safety of reopening the ford on a weekly basis and the results of these, combined with the groundwater challenges explained above, have resulted in the ford remaining closed to traffic. Despite regular complaints from local residents and businesses, this remains the case. Given the longer than expected ongoing nature of this closure and evidence to suggest that the road closed warning signs and barriers were being ignored by motorists, the Council therefore recently improved the barriers, by way of installing immovable barriers, to ensure motorists could not continue ignoring the warning signs and barriers.”

Source location

Response from Norfolk County Council
Page 2 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Close two additional fords where elevated water levels created safety risks.

Verbatim wording from the response

“As the local highway authority for Norfolk, the Council is responsible for 47 fords across 6,200 miles of highway network. Within days of the incident on 13 December 2023, all these fords had been inspected by the local Highways teams to ensure vehicle users would encounter safe conditions. This initial review identified other locations where roads were closed due to higher than usual water levels, and replacements for any missing and damaged warning signs were also arranged. As a result of these actions, two further fords on the Norfolk network (at West Acre and Caste Acre) were closed and remain closed to ensure public safety.”

Source location

Response from Norfolk County Council
Page 1 · response
Published 31 July 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake localised consultation before implementing longer-term closure measures affecting access to nearby properties and agricultural land.

Verbatim wording from the response

“v) The temporary road closed signs that have been used are the standard types of signs and barriers used across the country by highway authorities to implement closures such as these. They are usually effective. As explained above, water levels had been expected to return to their normal safe levels in spring. However, due to wider weather conditions, this has not been the case. Highway users have a statutory right to pass and repass on the highway and therefore a longer term closure requires consultation to ensure legitimate access to nearby properties and agricultural land is not impeded. Planning the measures that are currently in place, which included a localised consultation (given the complaints received that the ford was temporarily closed), was undertaken this spring and the measures installed on 9 July 2024.”

Source location

Response from Norfolk County Council
Page 3 · response
Published 31 July 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026