PFD report

Ronald Henry SPENCER · Prevention of Future Deaths report

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Issued 23 Apr 2024•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
4

Named on the report

Responses found
4

Of 4 recipients

Stated actions
20

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to maintain sufficient staffing for timely patient medical care
    Part of recurring concern: Insufficient qualified healthcare staffing capacity
  2. Inadequate cohesive planning for short-term staffing pressures and longer-term solutions
    Part of recurring concern: Failure to establish effective plans to address identified safety concerns
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.14

  1. Action

    Consider all recommendations from the independent upper-GI service review.

    Stated by NHS Birmingham and Solihull Integrated Care Board and University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 30 April 2024.
  2. Action

    Deliver workforce programmes addressing diagnostic risks, including sustainable staffing, retention, training and workforce-plan foundations.

    Stated by NHS Birmingham and Solihull Integrated Care Board and University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 30 April 2024.
  3. Action

    Operate the 4R’s Workforce Delivery Framework with allocated resources supporting implementation over two years.

    Stated by NHS Birmingham and Solihull Integrated Care Board and University Hospitals Birmingham NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 30 April 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    The inquest found no evidence that the standard of clinical care contributed to Mr Spencer’s death.

    Stated by NHS Birmingham and Solihull Integrated Care Board and University Hospitals Birmingham NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain sufficient staffing for timely patient medical care

Wider context from the report

“1. I heard evidence that there were significant staffing issues during the Ronald's period of in-patient care that caused delays to his treatment. Whilst there was no direct evidence at the inquest that these delays caused or contributed to death, any delays in patients receiving medical care due to a lack of staff clearly presents a risk of future deaths occurring. 2. It is recognised that the reasons for delay can be multifactorial, with so called "winter pressures" causing an influx of ill patients and heightened staff absences. "Winter pressures" are now a regular annual event and put significant strain on the NHS. There can be no doubt that patients have died, and will continue to die, from avoidable deaths due to delays caused by these staffing inadequacies. ”

Is this part of a recurring concern?

Yes — Insufficient qualified healthcare staffing capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate cohesive planning for short-term staffing pressures and longer-term solutions

Wider context from the report

“5. I remain significantly concerned not only that delays are continuing and that deaths will continue to occur into the future, but also that there is inadequate cohesive forward thinking or planning either in relation short term pressures (eg. "winter pressures") or with a view to finding longer term solutions. ”

Is this part of a recurring concern?

Yes — Failure to establish effective plans to address identified safety concerns.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider all recommendations from the independent upper-GI service review.

Verbatim wording from the response

“It has also been recognised that the current staffing model in place, which includes four dedicated esophago-gastric consultants running the specialist upper GI on-call service for the region, may represent an additional vulnerability within the service, particularly at times of increased demand. The UHB upper GI service has recently undergone an independent invited review which has been conducted by the East Midlands Clinical Senate. The review encompassed all aspects of elective and emergency upper GI care at the QEΗ. The final report is awaited, but it is anticipated that recommendations will likely include reviewing the current esophago-gastric service configuration and increasing the number of consultants”

Source location

Response from Birmingham and Solihull
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver workforce programmes addressing diagnostic risks, including sustainable staffing, retention, training and workforce-plan foundations.

Verbatim wording from the response

“• Deliver key programmes of work that have been identified as critical to address the risks and challenges identified within the workforce diagnostics which will enable:”

Source location

Response from Birmingham and Solihull
Page 2 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the 4R’s Workforce Delivery Framework with allocated resources supporting implementation over two years.

Verbatim wording from the response

“The 4R’s Workforce Delivery Framework is now operational and significant resource has been allocated to support implementation over the next two years. This investment will be used to sustain the delivery of existing programmes where they have been identified as supporting the 4R’s as well as a range of additional priorities identified as part of the Workforce Diagnostic.”

Source location

Response from Birmingham and Solihull
Page 2 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce the NHS Long Term Workforce Plan and Framework 15.

Verbatim wording from the response

“BSol ICB recognises the need for a workforce that is sufficient in numbers and skills to care for patients throughout the calendar year and works with all system partners to ensure this. We are also committed to the introduction of the NHS Long Term Workforce Plan and Framework 15.”

Source location

Response from Birmingham and Solihull
Page 2 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete an independent review of elective and emergency upper-GI care and service configuration.

Verbatim wording from the response

“It has also been recognised that the current staffing model in place, which includes four dedicated esophago-gastric consultants running the specialist upper GI on-call service for the region, may represent an additional vulnerability within the service, particularly at times of increased demand. The UHB upper GI service has recently undergone an independent invited review which has been conducted by the East Midlands Clinical Senate. The review encompassed all aspects of elective and emergency upper GI care at the QEΗ. The final report is awaited, but it is anticipated that recommendations will likely include reviewing the current esophago-gastric service configuration and increasing the number of consultants”

Source location

Response from Birmingham and Solihull
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appoint three emergency-surgery locum consultants and an academic colorectal consultant to increase rota resilience.

Verbatim wording from the response

“Since the time of Mr Spencer’s admission in December 2023, three locum consultants in emergency surgery have been appointed as well as an academic colorectal consultant. As a result, there is increased resilience in the emergency surgery rota than was the case when Mr Spencer was admitted.”

Source location

Response from Birmingham and Solihull
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deploy senior fellows to cover consultant rota gaps with consultant oversight.

Verbatim wording from the response

“In response to matters of concern in relation to staff shortages at UHB, it is noted that the Inquest found no evidence to suggest that the standard of clinical care provided to Mr Spencer contributed to his death. However, we recognise that at the time of his death there was an unprecedented strain on the general surgical consultant workforce at UHB as a result of anticipated sickness absence of three surgeons. Steps had been taken to mitigate the impact of the exceptional workforce pressures which included arranging for two senior fellows, both of whom had completed registrar training, to "act up" and cover any identified gaps on the consultant rota. Both fellows were considered to be sufficiently skilled and experienced and consultant support was also put in place so that there was oversight of their temporary roles.”

Source location

Response from Birmingham and Solihull
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a high-level diagnostic of current and future workforce demand and supply.

Verbatim wording from the response

“In June 2023, BSol ICB carried out a high-level diagnostic of the current and future workforce looking at both demand and supply drawing upon BSol strategy and operational documents. It identified that workforce is an immediate and urgent priority for the ICB and supports the system in responding to the NHS Long Term Workforce Plan and Framework 15.”

Source location

Response from Birmingham and Solihull
Page 2 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Open the refurbished elective surgical hub at Solihull Hospital, adding six theatres and capacity for 11,500 procedures annually.

Verbatim wording from the response

“In addition to the above and recognising the impact of increased urgent and emergency admissions on our healthcare system, there are also plans underway to open the refurbished elective surgical hub at Solihull Hospital in September 2024. There has been significant investment in the hub which includes six new operating theatres and will enable an additional 11,500 procedures a year for patients from Birmingham and Solihull, thereby alleviating pressure on bed occupancy and treatment capacity across the Trust.”

Source location

Response from Birmingham and Solihull
Page 2 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide £200 million in additional funding to expand ambulance service capacity and improve response times.

Verbatim wording from the response

“To support ambulance services, ambulance trusts received £200 million of additional funding in 2023/24 to expand capacity and improve response times. In addition, to improve patient flow and bed capacity within hospitals £1 billion of dedicated funding was provided to increase staffed core hospital beds by 5,000 compared to 2022/23 plans.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide £1 billion in dedicated funding to increase staffed core hospital beds by 5,000 compared with 2022/23 plans.

Verbatim wording from the response

“To support ambulance services, ambulance trusts received £200 million of additional funding in 2023/24 to expand capacity and improve response times. In addition, to improve patient flow and bed capacity within hospitals £1 billion of dedicated funding was provided to increase staffed core hospital beds by 5,000 compared to 2022/23 plans.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue national winter-planning guidance to Integrated Care Boards and NHS trusts.

Verbatim wording from the response

“NHS England continues to plan for and provide support to systems ahead of winter pressures. Further information and links to historic plans and letters to our systems can be found on our winter resilience website pages. For the most recent winter period (2023/24), we sent out a letter to our Integrated Care Boards and Trusts, setting out our national approach to winter planning and our four areas of focus:”

Source location

Response from NHS England
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Plan for and provide system support ahead of winter pressures through operational, surge, cross-system and workforce preparedness measures.

Verbatim wording from the response

“NHS England continues to plan for and provide support to systems ahead of winter pressures. Further information and links to historic plans and letters to our systems can be found on our winter resilience website pages. For the most recent winter period (2023/24), we sent out a letter to our Integrated Care Boards and Trusts, setting out our national approach to winter planning and our four areas of focus:”

Source location

Response from NHS England
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the Long-Term Workforce Plan, expanding domestic education, training and recruitment while improving staff culture, leadership and wellbeing.

Verbatim wording from the response

“NHS England is working at a national level to deliver the Long-Term Workforce Plan. This is a robust and effective strategy to ensure we have the right number of people, with the right skills and support in place to be able to deliver the kind of care people need. It heralds the start of the biggest recruitment drive in health service history, but also of an ongoing programme of strategic workforce planning. It includes ambitious commitments to grow the workforce by significantly expanding domestic education, training and recruitment, as well as actions aimed at improving culture, leadership and wellbeing so that more staff are retained in NHS employment over the next 15 years. These actions will aim to close anticipated staffing shortfalls in the NHS in the long term.”

Source location

Response from NHS England
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The inquest found no evidence that the standard of clinical care contributed to Mr Spencer’s death.

Verbatim wording from the response

“In response to matters of concern in relation to staff shortages at UHB, it is noted that the Inquest found no evidence to suggest that the standard of clinical care provided to Mr Spencer contributed to his death. However, we recognise that at the time of his death there was an unprecedented strain on the general surgical consultant workforce at UHB as a result of anticipated sickness absence of three surgeons. Steps had been taken to mitigate the impact of the exceptional workforce pressures which included arranging for two senior fellows, both of whom had completed registrar training, to "act up" and cover any identified gaps on the consultant rota. Both fellows were considered to be sufficiently skilled and experienced and consultant support was also put in place so that there was oversight of their temporary roles.”

Source location

Response from Birmingham and Solihull
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England is responsible for delivering the long-term workforce strategy rather than the responding department undertaking further workforce planning.

Verbatim wording from the response

“The NHS Long Term Workforce Plan (LTWP) sets out the steps the NHS and its partners need to take to deliver an NHS workforce that meets the changing needs of the population over the next 15 years.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Trusts are responsible for ensuring safe staffing levels in the current day-to-day operation of their hospitals.

Verbatim wording from the response

“These actions will aim to close anticipated staffing shortfalls in the NHS in the long term, however Trusts have a responsibility to ensure safe staffing levels in the current day to day operation of their hospitals. This is in line with Care Quality Commission (CQC) Regulation 18 which states that providers must deploy enough suitably qualified, competent and experienced staff to enable them to meet all other regulatory requirements.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local staffing and workforce arrangements are the responsibility of NHS Birmingham and Solihull ICB and University Hospitals Birmingham NHS Foundation Trust.

Verbatim wording from the response

“Trusts do have a responsibility to ensure safe staffing levels in the current day to day operation of their hospitals. This is in line with the Care Quality Commission (CQC) Regulation 18 which states that providers must deploy enough suitably qualified, competent and experienced staff to enable them to meet all other regulatory requirements.”

Source location

Response from NHS England
Page 2 · response
Published 30 April 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Provide detailed workforce data reports to Finance and Performance and People Committees, with relevant issues reported through the System Quality Group.

    Stated by NHS Birmingham and Solihull Integrated Care Board and University Hospitals Birmingham NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 30 April 2024.
  2. 2

    Establish the BSol ICS Workforce Programme Board to oversee and support delivery of the 4R’s Workforce Delivery Framework.

    Stated by NHS Birmingham and Solihull Integrated Care Board and University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 30 April 2024.
  3. 3

    Implement the new staff offer through the workforce investment programme.

    Stated by NHS Birmingham and Solihull Integrated Care Board and University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 30 April 2024.
  4. 4

    Launch a £40 million fund for local authorities facing the greatest urgent and emergency care challenges.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 30 April 2024.
  5. 5

    Invest £1 billion through the Discharge Fund to commission care packages and improve hospital discharge processes.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 30 April 2024.
  6. 6

    Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 30 April 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide detailed workforce data reports to Finance and Performance and People Committees, with relevant issues reported through the System Quality Group.

Verbatim wording from the response

“The BSol ICB Finance and Performance Committee and People Committee receive detailed workforce data reports at their meetings. The reports focus on a range of workforce indicators including staff in post, vacancies, sickness absence and turnover with focused discussion on the actions to support organisations being taken at a system level including the 4R’s Workforce Delivery Framework. Where appropriate workforce, training and education issues are also discussed and reported via the BSol System Quality Group.”

Source location

Response from Birmingham and Solihull
Page 3 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish the BSol ICS Workforce Programme Board to oversee and support delivery of the 4R’s Workforce Delivery Framework.

Verbatim wording from the response

“In October 2023, the BSol ICS Workforce Programme Board was established to provide oversight and support delivery of the 4R’s Workforce Delivery Framework, this group reports directly into the BSol ICS People Committee.”

Source location

Response from Birmingham and Solihull
Page 2 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the new staff offer through the workforce investment programme.

Verbatim wording from the response

“The investment received will be used to:”

Source location

Response from Birmingham and Solihull
Page 2 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch a £40 million fund for local authorities facing the greatest urgent and emergency care challenges.

Verbatim wording from the response

“£1 billion was invested this year through the Discharge Fund in commissioning packages of care for people being discharged and improving discharge processes. A £40 million fund was”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest £1 billion through the Discharge Fund to commission care packages and improve hospital discharge processes.

Verbatim wording from the response

“£1 billion was invested this year through the Discharge Fund in commissioning packages of care for people being discharged and improving discharge processes. A £40 million fund was”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 30 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around preventable deaths are shared across the NHS at both a national and regional level and helps us pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 2 · response
Published 30 April 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026