PFD report

Bethan Naomi Harris · Prevention of Future Deaths report

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Issued 22 Jun 2020•West London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to undertake effective individual and collective reflection and learning
    Part of recurring concern: Failure to learn from deaths through systematic review
  2. Failure to address important learning issues
    Part of recurring concern: Failure to identify and address recurring safety issues through organisational learning
  3. Failure to complete team debriefs
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Share anonymised learning from Bethan’s death through maternity meetings, governance study days, PROMPT, newsletters, staff forums, and mandatory fetal monitoring and skills training.

    Stated by St George'S University Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 September 2020.
  2. Action

    Provide yearly staff training updates through monthly practice-development training sessions, using the case as a reference for ongoing learning.

    Stated by St George'S University Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 September 2020.
  3. Action

    Revise SBAR handover teaching and use, incorporate practical scenarios into mandatory multidisciplinary training, update admission guidelines, and relaunch the tool.

    Stated by St George'S University Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 September 2020.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake effective individual and collective reflection and learning

Wider context from the report

“(4) There was little evidence from the oral evidence given that any effective reflection, reflective discussions or learning had taken place subsequent to Bethan’s birth and then death. I consider it important that organisations seek to ensure individual and collective reflection to seek to avoid repetition. The evidence for this, one year on, was lacking. ”

Is this part of a recurring concern?

Yes — Failure to learn from deaths through systematic review.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to address important learning issues

Wider context from the report

“(1) The Inquest was held one year after Bethan Naomi Harris's death. During the course of the oral evidence it emerged that several, in my mind important, learning issues had not been addressed. ”

Is this part of a recurring concern?

Yes — Failure to identify and address recurring safety issues through organisational learning.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete team debriefs

Wider context from the report

“(3) At the time of Inquest a team debrief, which I consider to be a source of learning to reduce the risk of serious incident in future was still outstanding. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide specific handover training and update the handover process

Wider context from the report

“(2) There were issues relating to handover of patients to midwives and at the time of Inquest there had been no further specific training in relation to handover. Indeed it was stated that the process in place at the time of Bethan’s delivery still pertained without alteration. This represented a risk to patients. ”

Is this part of a recurring concern?

Yes — Unreliable clinical handover processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share anonymised learning from Bethan’s death through maternity meetings, governance study days, PROMPT, newsletters, staff forums, and mandatory fetal monitoring and skills training.

Verbatim wording from the response

“Learning from Bethan’s death has been shared throughout the maternity unit via PROMPT, as outlined above. The case, appropriately anonymised, was presented at the maternity unit meeting on 15 November 2019 and at the Clinical Governance study day on 19 December 2019. Individual reflection and learning has also taken place with the support of the PMA team through verbal discussion and written reflection.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 3 · response
Published 14 September 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide yearly staff training updates through monthly practice-development training sessions, using the case as a reference for ongoing learning.

Verbatim wording from the response

“The issues identified have been communicated to staff via the governance newsletter and at staff forums. There is also on-going learning through mandatory training as Bethan’s case is used as a reference during the Fetal Monitoring and Skills and Drills study day. It is a requirement at the Trust that each member of staff attends a yearly training update with the practice development team facilitating monthly training sessions. As of February 2020 more than 90% of the midwives and doctors have attended this training.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 3 · response
Published 14 September 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise SBAR handover teaching and use, incorporate practical scenarios into mandatory multidisciplinary training, update admission guidelines, and relaunch the tool.

Verbatim wording from the response

“Following on from the Inquest the maternity governance team undertook an audit of the use of the clinical handover tool Situation Background Assessment Recommendation (SBAR) within the maternity unit. The result demonstrated poor compliance with the SBAR tool. The staff reported they were unclear on when and how to use the SBAR tool. This resulted in a review and update of how the SBAR tool is taught and used. The revised SBAR tool provides clarity on how, when and where the SBAR should be used; practical use of the tool has also been incorporated into the unit mandatory multi-disciplinary training which includes clinical scenarios. The updated version of the SBAR tool is included in the maternity unit Admission Guidelines. The updated version of the SBAR tool was re-launched in May 2020 through various forums including staff meetings, face to face teachings, newsletter and email.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 2 · response
Published 14 September 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Facilitate team debriefs immediately following serious or adverse incidents.

Verbatim wording from the response

“2018. Following the coroner’s Inquest, a team debrief was facilitated by the Professional Midwifery Advocate (PMA) team and a lead midwife for governance with attendance and support from the legal team. The midwives in this case have attended leadership and PROMPT (Practical Obstetric Multi-Professional Training). The Trust recognises the value of this training and registered all staff groups to attend PROMPT.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 3 · response
Published 14 September 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Audit SBAR use quarterly and share results within the maternity unit and at Trust divisional and directorate meetings.

    Stated by St George'S University Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 September 2020.
  2. 2

    Audit antenatal records quarterly to monitor discussion and offer of induction information, and share compliance results through governance forums and newsletters.

    Stated by St George'S University Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 September 2020.
  3. 3

    Work with the training provider to explore alternative delivery methods for suspended Human Factors training.

    Stated by St George'S University Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 September 2020.
  4. 4

    Train maternity staff through PROMPT and work towards achieving 100% staff attendance, with compliance monitoring.

    Stated by St George'S University Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 September 2020.
  5. 5

    Review and update the induction of labour leaflet, publish it on the maternity website, and provide translated versions in different languages.

    Stated by St George'S University Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 September 2020.
  6. 6

    Work towards discussing and offering induction information from 36 weeks to support fuller discussions at 40 weeks.

    Stated by St George'S University Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 September 2020.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Human Factors training was suspended by the Covid-19 pandemic, preventing its immediate delivery while alternative methods were explored.

    Stated by St George'S University Hospitals NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit SBAR use quarterly and share results within the maternity unit and at Trust divisional and directorate meetings.

Verbatim wording from the response

“The maternity governance team is responsible for undertaking quarterly audits of the SBAR tool and sharing the results both locally within the maternity unit as well as at the Trust monthly divisional and directorate meetings.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 2 · response
Published 14 September 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit antenatal records quarterly to monitor discussion and offer of induction information, and share compliance results through governance forums and newsletters.

Verbatim wording from the response

“the maternity governance team undertakes a quarterly maternity notes audit. This involves auditing the notes of women attending for 40 and 41 weeks antenatal appointment and the information given regarding induction of labour. The last quarterly audit reported 67% of women had induction of labour discussed and offered at 40 weeks and 83% at 41 weeks gestation. Although this percentage is below the expected performance target of 95% at 40 weeks, the maternity governance team is working towards ensuring induction of labour information is discussed and offered from 36 weeks gestation in preparation for more in-depth discussions on induction of labour at 40 weeks. This audit will be repeated in October 2020 and will review the notes of attendees at appointments between July to September 2020.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 2 · response
Published 14 September 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with the training provider to explore alternative delivery methods for suspended Human Factors training.

Verbatim wording from the response

“The arranged Human Factors training has, unfortunately, been suspended due to the Covid-19 pandemic but once it restarts, it will equip all midwives to develop better situational awareness. Due to the requirements of social distancing we are currently working with the training provider to explore alternative methods for the delivery of the training.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 3 · response
Published 14 September 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train maternity staff through PROMPT and work towards achieving 100% staff attendance, with compliance monitoring.

Verbatim wording from the response

“2018. Following the coroner’s Inquest, a team debrief was facilitated by the Professional Midwifery Advocate (PMA) team and a lead midwife for governance with attendance and support from the legal team. The midwives in this case have attended leadership and PROMPT (Practical Obstetric Multi-Professional Training). The Trust recognises the value of this training and registered all staff groups to attend PROMPT.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 3 · response
Published 14 September 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and update the induction of labour leaflet, publish it on the maternity website, and provide translated versions in different languages.

Verbatim wording from the response

“Action point 2 of the serious incident report required ‘greater clarity of options around risks, benefits and alternatives to induction of labour’. The induction of labour information leaflet has been reviewed and updated and is now available on the maternity page of the Trust website. As a Trust we recognise for many of our women English is a second language and we are in the process of having this leaflet translated into different languages which will be available from 1 September 2020.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 2 · response
Published 14 September 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work towards discussing and offering induction information from 36 weeks to support fuller discussions at 40 weeks.

Verbatim wording from the response

“the maternity governance team undertakes a quarterly maternity notes audit. This involves auditing the notes of women attending for 40 and 41 weeks antenatal appointment and the information given regarding induction of labour. The last quarterly audit reported 67% of women had induction of labour discussed and offered at 40 weeks and 83% at 41 weeks gestation. Although this percentage is below the expected performance target of 95% at 40 weeks, the maternity governance team is working towards ensuring induction of labour information is discussed and offered from 36 weeks gestation in preparation for more in-depth discussions on induction of labour at 40 weeks. This audit will be repeated in October 2020 and will review the notes of attendees at appointments between July to September 2020.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 2 · response
Published 14 September 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Human Factors training was suspended by the Covid-19 pandemic, preventing its immediate delivery while alternative methods were explored.

Verbatim wording from the response

“The arranged Human Factors training has, unfortunately, been suspended due to the Covid-19 pandemic but once it restarts, it will equip all midwives to develop better situational awareness. Due to the requirements of social distancing we are currently working with the training provider to explore alternative methods for the delivery of the training.”

Source location

2020-0133-Response-from-St.-Georges-University-Hospitals-Trust_Redacted.pdf
Page 3 · response
Published 14 September 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026